...JAN REVIEW PAPER Measurement of empathy in nursing research: systematic review Juping Yu & Maggie Kirk Accepted for publication 16 July 2008 Correspondence to M. Kirk: e-mail: mkirk@glam.ac.uk Juping Yu MSc PhD RN Research Fellow Faculty of Health, Sport and Science, University of Glamorgan, Wales, UK Maggie Kirk BSc PhD RN Head of Research/Leader Genomics Policy Unit and Lead Professional Specialist (Nursing Professions) NHS National Genetics Education and Development Centre Faculty of Health, Sport and Science, University of Glamorgan, Wales, UK YU J. & KIRK M. (2008) Measurement of empathy in nursing research: systematic review. Journal of Advanced Nursing 64(5), 440–454 doi: 10.1111/j.1365-2648.2008.04831.x Abstract Title. Measurement of empathy in nursing research: systematic review. Aim. This paper is a report of a systematic review to identify, critique and synthesize nursing studies of the measurement of empathy in nursing research. Background. The profound impact of empathy on quality nursing care has been recognized. Reported empathy levels among nurses range from low to welldeveloped and there is clearly debate about what constitutes empathy and how it can be measured and improved. Data sources. Searches were made of the CINAHL, MEDLINE and PsycINFO databases, using the terms ‘empathy’, ‘tool’, ‘scale’, ‘measure’, ‘nurse’, and ‘nursing’, singly or in combination to identify literature published in the English language between 1987 and 2007. Methods...
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... Tyson tries to convince the reader that empathy is needed more in humans and our formal education. The first sentence states that humans lack the ability to empathize with others, including animals. It isn’t very difficult to find a few flaws in this statement the first time you read it. On the other hand, his second claim was a little bit difficult to consider. He insisted on empathy being in our formal education, which is like its own class. The fallacy of Tyson’s statement is because of the way he arranges his words and how he comes off strong. After some thought, answers are found through human empathy, education and choices. Tyson made humans seem disrespectful, selfish and self-centered, which created a kind of harsh start. If people didn’t have empathy, we wouldn’t have our doctors, our engineers and our counselors. Yes, there are people who don’t have a lot or any empathy . For example, the devil. The bible stated that he wanted to have the power and ended up dropping to hell. He didn’t consider his other brother angels, his father, or the ones he tries to pull from God. Although humans have flaws too, they also have each other. If humans took a chance...
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...the people and stories behind homelessness in a hope to instil compassion, rather than judgement or fear. Furthermore, the hope of the program is that it encourages children to care deeply for their communities. We created an hour and a half interactive lesson for a Grade 1/2 class at Briar Hill Elementary School with the hope that it would give the children a new perspective on people who do not have homes to live in. The lesson started with us reading the story, The Cardboard Shack Under The Bridge, by Tim Huff, and asking the students many meaningful questions on their interpretations of the pictures and what it means to be homeless. They then rotated around four centres where they got to engage in activities that helped them develop empathy for people who are homeless. Rationale: A classroom that is built around democratic principles will look very different than the average classroom. Often teachers will take on more of the role of dictator than democratic leader which leads to the production of fact wizards as opposed to critical thinkers. In Alison Rheingold’s article titled, Unalienated Recognition as Feature of Democratic Schooling (2012), she says that to teach with democratic principles, “it is necessary to find ways to engage children in practices that foster, rather than diminish, critical thinking and interactions across communities” (p. 2). One goal of...
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...A Reflection on my Development of Non-verbal Communication and Empathy In this annotated bibliography, I summarized and critiqued three peer-reviewed articles. I also reflected on how these articles changed my view on how foundational registered nursing skills, such as non-verbal communication and empathy, develop. Chan, Z. Y. (2013). A qualitative study on non-verbal sensitivity in nursing students. Journal of Clinical Nursing, 22, 1941-1950. doi:10.1111/j.1365-2702.2012.04324.x The author found that non-verbal skills, such as appropriate touch, facial expression, body positioning, and voice, improved patient outcomes (Chan, 2013). Chan (2013) used a qualitative research design with 16 nursing students from Hong Kong to determine how the...
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...Running Head: EMPATHY AND SOCIAL LEARNING Developing Empathy: Nurturing Through Social Learning Abstract This paper explores the Social Learning Theory and how prosocial behavior, specifically empathy, is cultured through observation, modeling and imitation. Empathy is defined through a review of Bandura’s Bobo Doll experiment, Jeremy Sloan’s article on developing empathy and the impact it has on animals in our world, and an assessment of empathy in future criminal justice professionals. All provide evidence and data to support the finding that adults have lasting influence on children and how ones behavior is formed. Empathy is a vital trait and it’s a primary requisite for successfully managing daily experiences. Key words: Empathy, Modeling, Social Learning, and Development Introduction The development of empathy allows us the innate ability to relate to another’s experiences, motives and feelings. It is the foundation of compassion and caring, and is monumental in many of life’s challenges and successes. It is what allows us to learn from others and become responsible, caring adults. Many significant professions require empathy: medical care, fire rescue, education, criminal justice, and most importantly parenting. Tragic events such as slavery and the Holocaust illuminate the significance of empathy, it’s part in humankind’s wellbeing, and how requisite it is to encourage healthy development of the trait (Sajo, 2011). It is therefore of utmost...
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...loyalty and competitive product differentiation hence resulting in satisfied customers (Abdullah, 2006). In Malaysia, the service sector has increased significantly over the years. In 1980 it had contributed to 44.7% of the Gross Domestic Product (GDP) and 46.0% of the total employment of the country, by 2005 the GDP had grown to 60.8% and the total employment at 58.0%. As it was written by the Edge Financial Daily (2011), Malaysia‟s high education sector has increased the number of both private and public institutions. It was stated that there are about 20 public universities, 26 private universities, 23 private university colleges and 5 foreign universities with branch campuses. With this ample of institutions in the country the number of students heading abroad for higher education has decreased sharply from 117, 297 in the year 2000 to 58, 963 in 2009. Also there has been an increase of international students in local private universities 1 from 1995 with 580 students to 86,923 in the year 2010 which have led the private education providers to be so competitive in regard to their service quality to try to meet their customer‟s expectations and maintaining their stable growth hence increasing the level of satisfaction in their customers. According to Lewis and Booms (1983) service quality is a measure of how well a delivered service matches...
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...The Role of Empathy and Collective Guilt in Predicting Negative Attitudes Toward Indigenous Australians. The sustained discord between non-Indigenous and Indigenous Australians has been well noted throughout Australia’s national history. Over recent times there has been a notable increase in interest regarding the social-psychological factors that may contribute to this sustained disharmony (Bretherton, Balvin, & SpringerLink, 2012). In particular, social psychologists have shown explicit interest in the role of empathy and collective guilt as predictors of negative attitudes held by non-Indigenous Australians towards Indigenous Australians. This report deliberates upon what research tells us about the effects of these emotional responses on social attitudes and broadens these findings to include the relevant social-psychological theories of social Identity, Self Categorisation and Social Dominance and how these theories may offer further insight into these attitudinal responses. The report subsequently explores some of the limitations of the applied social-psychological theories and concludes how further social-psychological investigations can assist in the enhancement of the desired reconciliation between non-Indigenous and Indigenous Australians. Empathy in common terms indicates the ability to comprehend the experience of another’s situation from their perspective. It suggests the emotional understanding of another’s feelings ("empathy. (n.d.) ", 2015)...
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...Study of Attitude, Empathy, and Human Uniqueness of Emotion in Animals Abstract This correlational study was conducted to determine and explore the relationships between empathy, attitudes towards animals, and beliefs about human uniqueness of emotion. This was a quasi- experimental because we studied man versus women and also pet owners versus non-pet owners. We expected to find a positive correlation between the empathy and AAS score. While also exploring the relationships between the HUES and empathy or AAS score. We predicted that women would have higher empathy and AAS scores than men as well as pet owners having higher AAS scores than non- pet owners. This study was conducted in New York, where 60 voluntary participants completed surveys. The results of the study illustrated and provided a statistically significant positive correlation between scores on the E-Scale and the AAS and a significant negative correlation between scores on the E-Scale and HUES and well as between the AAS and the HUES. There was also a significant gender difference in AAS scores with women having more positive attitudes toward animals compared to men. However, there was no significant gender difference in HUES scores. Similarly, there were significant effects of pet ownership on both E-Scale scores and on AAS scores. Specifically, pet owners had higher levels of empathy and also had more positive attitudes toward animals compared to non-pet owners. There was no significant effect of pet ownership...
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...In Anna Smith’s Letters to a Young Artist and Chaim Potok’s “Zebra”, there is one main question - do artist need knowledge and empathy to create great art? Art can be anything from football to music, or from dancing to painting. These two stories show how when empathy and knowledge are provided for a person, their art comes out greater than before. Knowledge is the information acquired by someone through education or experience. Most people think that knowledge is knowing facts, but really knowledge is so much more. In Letters to a Young Artist, the author states that the “...fundamental to becoming an artist is understanding the position of an artist…” which leads “...to develop the eye, the ear, [and] the heart.” (Smith). The author is...
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...Empathy is not the same as sympathy. Empathy is a way to experience an emotionally or painful situation together, helping the client to feel less alone and understood. Sympathy is a feeling sorry for a person or client’s situation. Empathy can help a person move beyond feelings of negativity and hopelessness about a situation so that they can start to focus on moving through the situation. Even though empathy can lead to too much self-disclosure, it is crucial for nurses to apply empathy towards fearful cancer patients because a better therapeutic relationship is created and the patients feel more at ease. Literature Review Arnold and Boggs define empathy as the ability to be sensitive to and communicate understanding of the client’s feelings (2011). Empathy is to understand what it is like to “walk in someone else’s shoes” or to know what it is like to understand how that person feels by going through a similar experience (Kirk, 2007). Brunero, Lamont and Coates states that empathy is the ability to understand the meaning and feelings of a person and communicate those feelings back to that person (2010). Empathy is a relationship that allows open and honest discussion about one’s feelings (Haraldsdottir, 2007). A nurse is able to show empathy by a number of ways. You can display empathy by explaining a medical procedure or test in non-medical terms so the client can understand and feel in control of...
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...demonstrate leadership both within the academic world and in industry. By serving a broad assortment of organizations, I have gained new insights into the importance of sharing my leadership and shaping the future of education and focusing the research of pharmaceutical industries. Most recently, I was honored to be designated as Director of the Swedish National Biological Mass Spectrometry Infrastructure (BioMS) by the LU Provost for Research, Dr. Stacey Sörenson. As Director, I am the leader for BioMS research units in Lund, Goteborg (Goteborg University and Chalmers Institute of Technology), and Stockholm (Karolinska Institutet). In essence, the position encompasses Chief Executive Officer, Chief Operating Officer, and Chief Financial Officer for the BioMS consortium. Earlier (October 2015), I was elected Director of CEBMMS. CEBMMS is a research arena comprised of eight P.I.’s and approximately sixty students, post-docs, and scientists. I have Director Emeritus status currently, following the acceptance of the directorship for BioMS....
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...The Application of Empathy to Professions in Psychology The following report discusses the importance of communicating effectively within a health-related context – more specifically, in a psychological environment – and will critically explore the effective application of empathy as a key communication skill utilised in the practice of a professional psychologist. Particular emphasis will be placed upon the relevance of empathy across a broad range of clientele, the ways in which empathy is communicated effectively to clients, its purpose in the context of client-practitioner trust, factors which may inhibit the conveyance of empathy, and the influence empathy plays in day-to-day social interactions, which will be examined through a personal account. Within the role of a practising psychologist, and indeed across all areas of health professions which incorporate the need for interpersonal communication, empathy is an invaluable skill which helps the practitioner to garner an understanding of their client’s emotions and thoughts, and is essential to a successful clinical environment (Gerdes, Segal, Jackson, & Mullins, 2011). Unlike sympathy, empathy does not necessarily require the acceptance of an individual’s behaviour in order to grasp and empathise with the feelings they may be experiencing; rather, it requires the process of emotionally engaging with the client in an unbiased attempt to understand their thoughts and emotions, and in order to do so, a psychologist...
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...According to a research done by Doepker (2015), there is a rising need to merge the provision of multicultural education with literacy education. Despite the use of multicultural reforms, some of the teachers have resisted changing their attitudes about the African American culture. According to Flower (2014), the use of iPad has made it easy for the teachers to carry out their teaching activities and that has made research process to be easy. That has reduced the gap existing in providing education to the black American children. According to Jones-Prather (2011), teachers should have effective personal characteristics in order to be able to provide effective education to the various students. According to Voight et al., (2015), Sanetti et al., (2014), Coker et al., (2016) and Yilmaz, F. (2016), racial ethnicity still exists in the special education schools and it has to be addressed through provision of multicultural education to the various students regardless of their ethnic and racial backgrounds. Review of Methodological Issues According to the various researchers used in coming up with the study, the generalization of the findings found in the research was limited, Hunters and Hayden (2014) research had a small sample size and it failed to address the...
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...trust that both sally and her husband have in the paramedics. There is a sense of complete faith and willing participation from both Sally and her husband. How the paramedics achieve this involvement is by implementing a holistic approach and some great communicative skills such as expressing empathy, active listening, encouragement and providing information. 'The focus needs to be person-centred rather than nurse- or task-focused and the relationship is a key element’(Bach and Grant, 2011). By taking time to do this, health care workers can advance their therapeutic relationships with patients, encouraging compassionate care. From this we can therefore see that it is different from social and collegial communication. In this essay I will discuss the communication techniques used and demonstrated in the first vignette, how they are applied and explain why they are successful. Empathy in one of many ways can be described as the ability to supportively communicate a sensitive awareness and affirmation of another person's feelings and the unique meanings attached to them (Mearns and Thorne, 2007). Healthcare workers who are committed and compassionate also must use empathy as a tool to build a rapport with their patient. This is demonstrated in the first vignette through the paramedics active listening and understanding of concern by Sally and her husband. He allows them to voice their feelings, identify and acknowledge their emotional experience in order to...
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...Characteristics and Behaviors of Effective Counseling Adam Dollen Characteristics and Behaviors of Effective Counseling So you want to be a counselor. Well, being a counselor is not necessarily about having the desire or education to help people. Being a counselor is about utilizing that desire and education in such a way to teach people how to heal (Erford, 2014). Effective counseling is not some award which is given upon receiving a degree from a university. Effective counseling is the proper usage of your characteristics and attained skills to bring out the best in your clients (Erford, 2014). Effective Characteristics Effective characteristics are vitally important to the success of the counselor. They are a means of motivation and connection with a client (Erford, 2014). Without such the counseling relationship is ineffective and the client is left in the same state of wanting as they were before they came to see you. Let’s briefly look at a couple of effective characteristics in order to see the impact they have on the counseling relationship. Characteristic One Most people enter the counseling profession for a variety of reasons. Perhaps the greatest reason for becoming a counselor is the desire to help people (Laureate Education, Inc., 2010). For one circumstance or another, their many experiences in life have led them to desire to seek out people needing help. This desire to help is one characteristic of being an effective counselor. In our case study it is...
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