...A Multimethod Approach for Creating New Business Models: The General Motors OnStar Project Vince Barabba General Motors Corporation, Corporate Strategy and Knowledge Development, 400 Renaissance Center, P.O. Box 400, Detroit, Michigan 48265 Chet Huber • Fred Cooke General Motors Corporation, OnStar Headquarters, 1400 Stephenson Highway, Troy, Michigan 48083 Nick Pudar General Motors Corporation, Corporate Strategy and Knowledge Development, 400 Renaissance Center, P.O. Box 400, Detroit, Michigan 48265 Jim Smith General Motors Corporation, OnStar Headquarters, 1400 Stephenson Highway, Troy, Michigan 48083 Mark Paich Decisio, 320 West Cheyenne Road, Colorado Springs, Colorado 80906 vince.barabba@gm.com • chet.huber@onstar.com • fred.cooke@onstar.com • nick.pudar@gm.com • jim.smith@onstar.com • m.paich@att.net We developed a multimethod modeling approach to evaluate strategic alternatives for GM’s OnStar communications system. We used dynamic modeling to address some decisions GM faced in 1997, such as the company’s choice between incremental and aggressive marketing strategies for OnStar. We used an integrated simulation model for analyzing the new telematics industry, consisting of six sectors: customer acquisition, customer choice, alliances, customer service, financial dynamics, and dealer behavior. The modeling effort had important financial, organizational, and societal results. The OnStar business now has two million subscribers, an 80 percent market share...
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...Siam Motors Group : กลุมรถยนต์ ่ http://www.siammotors.com/60year/th/network/network1.php บริษัท นิสสัน มอเตอร์ (ประเทศไทย) จํากัด 74 หมู่ 2 ซอยสยามกลการ กิโลเมตรที% 21 ถนนสายบางนา - ตราด ตําบลศีรษะจรเข ้ใหญ่ อําเภอบางเสาธง จังหวัดสมุทรปราการ 10540 0-2312-8443-58 0-2312-8465 www.nissan.co.th บริษัท สยามกลการและนิสสัน จํากัด 76 หมูท ี% 1 ถนนบางนา - ตราด (กม.21) ตําบลศีรษะจรเข ้ใหญ่ ่ อําเภอบางเสาธง จังหวัดสมุทรปราการ 10540 0-2312-8840-59 0-2312-8473 www.nissan.co.th บริษัท นิสสัน พาวเวอร์เทรน (ประเทศไทย) จํากัด 73 หมูท ี% 2 ถนนบางนา-ตราด กิโลเมตรที% 21 ่ ตําบลศีรษะจรเข ้ใหญ่ อําเภอบางเสาธง จังหวัดสมุทรปราการ 10540 0-2312-8443-55 0-2312-8490 www.nissan.co.th % % บริษัท สยามอินเตอร์เนชันแนลคอร์ปอเรชัน จํากัด 5/15 ถนนพญาไท แขวงถนนพญาไท เขตราชเทวี กรุงเทพมหานคร 10400 0-2245-1171 | 0-2644-6941-5 0-2246-8445 | 0-2644-6949 บริษัท สยามกลการเซลล์ จํากัด H 891/1 อาคารสยามกลการ ชัน 13 ถนนพระราม 1 แขวงวังใหม่ เขตปทุมวัน กรุงเทพมหานคร 10330 0-2215-0830-50 0-2216-2033 www.siamnissan.com บริษัท สยามกลการ เทรดดิง จํากัด H 80 ถนนวิภาวดีรังสิต แขวงลาดยาว เขตจตุจักร กรุงเทพมหานคร 10900 0-2215-0830-50 0-2216-2033 www.siamnissan.com บริษัท สยามกลการ โลจิสติกส์ จํากัด 6 หมูท ี% 2 ถนนบางนา-ตราด ตําบลศีรษะจรเข ้ใหญ่ ่ อําเภอบางเสาธง จังหวัดสมุทรปราการ 10540 0-2740-0555 0-2740-0592 บริษัท สยามนิสสัน บอดีH จํากัด 80 ถนนวิภาวดีรังสิต แขวงลาดยาว เขตจตุจักร กรุงเทพมหานคร 10900 0-2579-5160 0-2941-4430 1 of 2 4/20/2014 11:10 AM Siam Motors Group...
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...Tesla is a growing motor vehicles company founded in 2003 by a group of fearless Silicon valley engineers who set out to prove electric vehicles are practical and awesome. Martin Eberhard and Marc Tarpenning were responsible for creating the company. Leading the first investment was Elon Musk in February of 2004. In 2008 the company released the Tesla Roadster, to which there was no equal. The electric vehicle drives emission free in 37 countries. Tesla registered for an Initial public offering during January of 2010 and began trading on the NASDAQ exchange in June of the same year. When the market opened, shares sold at $17 dollars. At closing the price per share was $23.89, an increase of 40.5%, netting Tesla 226.1 million in funding. Investors saw potential in a company with a vision of the future that was back by an emerging Elon Musk. Elon Musk was born June 28, 1971 in Pretoria, South Africa. After earning a degree in physics from the Universty of Pennsyvania and a degree in business from the Wharton School at UPENN, Musk started Zip2. The web software company was sold for $307 million dollars. He received 7% or $22 million dollars from the sale. Musk moved on to co-found PayPal which was aquired by E-bay in 2002 for $1.5 billion in stock. The early growth of PayPal can be credited to the campaign created by Musk. Waisting no time, Musk founded his third company, Space Exploration Technologies(SpaceX), in 2002. With Musk as the CEO and CTO, SpaceX would become the first...
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...information and maintenance tips. If an owner’s hybrid vehicle is running short on battery power, for instance, the Toyota Friend network will alert that customer to the condition via a short message similar to those exchanged on Twitter, according to the statement. Members will be able to access the community through smartphones, tablet computers, and other mobile devices. In recent years, many companies have rushed to establish a presence in the greenfields of social networks such as Facebook and LinkedIn, creating communities of customers and fans there. Toyota’s new CRM effort is distinctive because of its closed nature and its reliance on telematics, which connects a driver directly to information on a car’s status. “To date, [Toyota Motor Co.] has developed its own telematics services to connect people, cars, and their surroundings,” the statement read. “Through Toyota Friend, TMC aims to offer its telematics services worldwide. Moving forward, TMC plans to advance toward the realization of future mobility by teaming up proactively with global IT companies.” Toyota President Akio Toyoda said this latest iteration of customer relationship management is a natural evolution for the auto industry. "Social networking services are transforming human interaction and modes of communication,” he said in the statement. “The automobile needs to evolve in step with that transformation.” The relationship between Toyota and Salesforce.com appears to extend well beyond this initial...
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...virtual child. When I was told this was an assignment I thought “this should be easy”. Boy was I wrong! I found many things can affect the outcome of my child. If I am too strict or too easy, the child’s behavior will show this. Over time, this will also affect the child’s temperament. I have learned that some of my classmates’ virtual children are harder to get along with and require more discipline then others. I decided to just trust my instinct and answer the questions as if they were for a real child. In this report you will see how my answers affected my virtual daughter Alexis and, my experience throughout the duration of the assignment. 0-8 MONTHS 1. How does your baby's eating, sleeping and motor development compare to the typical developmental patterns? ~Alexis’s motor skills are typical for her age, crawling, sitting up, and standing up, but not walking yet. Her sleeping habits are normal for her age. Infants normally sleep sixteen-seventeen hours a day. For the first week or so Alexis wasn't very hungry and actually lost a little weight, she has now started eating and has gained back some of the weight she lost. 2. At 8 months of age was your child an "easy", "slow-to-warm-up", or "difficult" baby in terms of Thomas and Chess's classic temperamental categories? On what do you base this judgment? ~Alexis was an easy baby. She had a positive disposition and her body...
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...Introduction Since 1908, General Motors (GM) is primarily engaged in automotive production and marketing and financing and insurance operations. GM designs, manufactures, and markets vehicles worldwide, having its largest operating presence in North America. By 2008, GM became vulnerable to the auto industry crisis, which they were not able to meet obligations. Over the years, GM was a dominating force in the auto industry. However, rising labor costs, concessions made to the unions, higher gas prices and a recession, GM was heavily burdened and could not provide the sufficient marketing funds for any one of its product lines. The U.S. government agreed to lend $13 billion in order to buy time to develop a restructuring plan (DePamphilis, 2012, p.648). The restructure plan impacted employees and operations in U.S. and Canada. With mergers and acquisition activities, the intent is to preserve and provide jobs to the community. However, this was not the case with GM. Was it justified to reduce the workforce? Therefore, the review of the bankruptcy steps taken by GM will determine if the restructure was successful. Pension Plan General Motors pension fund obligations and health care obligations appear to threaten the future of the company. Majority of General Motors’ U.S. employees are members of the United Auto Worker (UAW) Union, which ensures health insurance for its members by entering into contractual agreements with employers. In the 1990’s the UAWs’ officers...
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...TermPaperWarehouse.com - Free Term Papers, Essays and Research Documents The Research Paper Factory JoinSearchBrowseSaved Papers Home Page » Business and Management Organisational Change at Gm Motors In: Business and Management Organisational Change at Gm Motors TABLE OF CONTENTS I.INTRODUCTION a) Organisational Change –an overview b) Kurt Lewin and his theories of change c) General Motors International 2. APPRAISAL OF KURT LEWIN’S 3- STEP MODEL (Manufacturing change at General Motors as a case study) 3. CRITIQUES OF THE MODEL 4. CONCLUSION INTRODUCTION In a dynamic world of increasing technology, competition, power relations and managerial opportunism, investment in Research and Development (R&D) by organisations and fluctuations in consumer demand, a complex phenomenon such as change is imperative. Change can be defined as the art of altering the current state of an entity from its present state to another while organisational change is the transformation process of taken up by an organisation in order to move from its existing level to a strategically proposed level by taking up new ideas and a different approach to its operational practices and procedures (Beckhard and Harris, 1987. cited by: Andriopoulos and Dawson, 2009). In analysing the various categories of change, research works have identified a number of traits used to classify the various levels and sorts of change. These include substance of change, scale and scope of...
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...Innovative Practices in Customer Creation Submitted to : Prof. Mithileshwar Jha On 18th October 2013 In partial fulfillment of the requirements of GMITE-VII By |Name |Registration No. | |Gopakumar Nair |GMITE- 22 | |Jijo Mathew |GMITE | |P G Rajesh Nair |GMITE- 63 | |Name |Registration No. | |Gopakumar Nair |GMITE 22 | |Jijo Mathew |GMI | Name Registration no. Gopakumar Nair GMITE 22 Jijo Mathew Rajesh Nair [pic] Executive Summary From the conception level to the launch of a product/service and then to sustain and enhance market acceptability, each product /service follows certain marketing techniques. Marketing strategies decide the futuresucess of a product, be it services or a new product, it is the strategies adopted to identify the customers, positioning and pricing of the product which determines the life of the product in the market. In this paper we have researched on some of the Innovative strategies successfully employed by automobile companies for new customer creation This document is a study about...
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...Identify Problems / SWOT analysis 6. Areas to use for improvements of Critical Business activities in Operations Management 7. Provide Multiple Solutions 8. Conclusion Introduction Toyota Motor Corporation is one of the leading automobile manufacturers in the world by not only its models but also its management. We can say that the principles that Toyota Motor Corporation uses are the way to their success. For instance, they do not only want to be successful by themselves but also they respect their partners and suppliers by challenging them and helping them improve. Toyota wants to be reliable to the customers, suppliers and to the organization. For this reason, they use some operating management technologies such as Just In Time (JIT), Quality Management (QM), Total Quality Management (TQM) and so on. Using these technologies they could reduce to time they spent on manufacturing, shipping, ordering, receiving, forecasting and many others. It also affected to their quality and the overall mission to be succeed. They do not try to hide their weakness and problems in the organization so that they can fix them easily by using simple visual indicators to help people determine their problems immediately whether they are in standard condition deviating from it. Toyota Motor Corporation is used to listen to their employees, managers and executives. By letting every employee in the organization using their knowledge and sharing them on improving the quality and design of the...
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...| | | Chrysler and General Motors | | Chrysler and GM Chrysler is a car manufacture created by Walter Chrysler during June 6, 1925 when the Maxwell Motor Company was re-organized into the Chrysler Corporation. It happened because in the early 1920s the Maxwell Chalmers Company were having troubled with their operation which made the company to end in 1923 and one year later Chrysler had launched the eponymous automobile which was referred as the 70’s. This vehicle was a 6-cylinder, designed to provide customers with an advanced, which was also a well-engineered vehicle, at a more affordable price than they thought. In the summer of 2009 Chrysler has filled for bankruptcies. In 2011 Chrysler has a 10.5% in the market. It is in the fourth position while GM is first, Ford is Second, and Toyota is third. This company is doing badly because their new products are not to the customer satisfaction. (Chrysler) GM is another car manufacturer which was located at Flint, Michigan. It was created on September 16, 1908 by William C. Durant and the GM's co-founder Charles Stewart Mott but it was originally owned by Buick as a holding company. During 1909, Durant had brought Cadillac, Elmore, Oakland and several others vehicles cooperation. In 1910 Durant had lost control of his company GM to a banker trust because of all the large debt he had due to the collapse of the new vehicles sales. GM in 2009 had filled for Bankruptcies but since their stock has increased and...
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...1. To enlist support from the employees, I think a shared vision and a clear strategy is key success factors. One of the fundamental problems when Carlos Ghosn arrived at Nissan was the lack of vision from management. By a restructuring in the organization and the grouping of Cross Functional Teams, I believe that the explaining and communication sharing, hereunder common vision, across the entire company was improved. Next step was the formulation of the new strategy. When formulating a strategy it is very important to choose a strategy that is compatible with the organizational culture. It is my opinion that Carlos Ghosn succeeds with the adaption of strategy into organizational structure, by letting the employees in the CFT’s create the strategy themselves, or at least be a big part of the strategy creation. In order to achieve an effective strategy execution you need to adapt the culture to the selected strategy. By reaching to conclusions of plant closures and employee reductions, I think that the CFT’s managed to adapt the culture to the selected strategy. Overall Carlos Ghosn experienced a willingness of the Nissan employees at all levels to change their mindset and embrace new ideas. In my opinion Carlos succeeded in enlisting different parts of the organization, because he created and communicated a shared vision and included many of the employees in the new strategy and the underlying process. The employees in the Cross Functional Teams and sub-teams...
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...시장을 선도하며 고객의 기대를 뛰어넘는 새로운 가치를 지속적으로 창출하며 활력과 즐거움을 제공하는 기업으로 거듭나기 위해 최선을 다할 것입니다. 2011 영업보고서 Chairman’s Message 세계적인 자동차 메이커이자 모범적인 기업시민으로서 지속가능한 성장을 이루어 나가겠습니다. 06 Kia motors Chairman’s message 지난 2011년은 현대자동차 그룹의 위상을 더욱 공고히 하는 매우 의미있는 한 해였습니다. 현대 기아차는 세계 시 장에서 5대 자동차 메이커로서의 위상을 더욱 확고히 하였습니다. 그러나 2012년은 유럽 재정위기와 세계 경기 침체로 인해 자동차 산업의 성장세는 둔화되고, 업체간 경쟁은 더욱 치열해 질 것으로 예상됩니다. 따라서, 올해는 보다 내실 있는 경영활동을 통해 글로벌 일류 기업으로 도약하기 위한 기반을 다지고자 합니다. 이 를 위해서 그 동안 꾸준히 추진해 온 품질경영을 더욱 강화해야 하며, 이를 통해 고객에게 만족과 감동을 주는 품질 의 고급화에 더욱 주력해 나갈 것입니다. 아울러, 현대자동차 그룹은 소외된 계층을 보살피는 사회공헌과 협력업체와 공생발전을 위한 활동을 더욱 강화하 여, 국가 경제와 사회발전에 공헌하는 모범적인 기업이 되도록 최선의 노력을 다할 것 입니다. 또한, 우리 기아자동차는 금년 한해 사업목표 달성과 함께, 미래를 대비하는 마음으로 중장기전략인 “기아비전 2016”을 수립하였으며, 차질없이 진행해 나갈 것입니다. 기아자동차는 위기를 기회로 만드는 불굴의 도전정신과 무한한 잠재력이 있습니다. 미래를 향한 꿈과 열정으로 모 든 임직원이 한마음 한 뜻으로 다시 한번 도약하는 뜻깊은 한 해를 만들어 나가겠습니다. 감사합니다. 회장 정몽구 07 2011 영업보고서 Vice Chairman’s Message 존경하는 주주 여러분 제68기 정기 주주총회를 맞아 지난 한 해 동안 기아자동차에 성원을 아끼지 않으신 주주 여 러분께 진심으로 감사의 말씀을 드립니다. 주주 여러분! 2011년은 일본 대지진, 아중동 민주화 시위, 유럽발 경제 위기 등 유난히 큰 사건 사고가 많았던 한 해 였으며, 이로 인해 글로벌 경제는 한치 앞을 내다보기 어려운 상황들이 계속되었습니다. 하지만 기아자동차는 어려운 상황을 슬기롭게 극복하고 다시 한번 사상 최고의 성과를 달성 하였습니다. 2년 연속 무파업을 달성한 가운데, 국내 및 해외시장에서 248만대를 판매하여 전년대비 19% 의 고성장을 이루며 2010년에 이어 다시 한번 세계 10대 자동차 메이커 반열에 우뚝 섰습니 08 Kia motors ViCe Chairman’s message ‘기아비전 2016’을 중심으로 고객중심 경영 강화, 글로벌 사업구조 고도화, 지속성장 기반 확충 등을 통해 보다 큰 성장을 이루겠습니다. 다. 이익 면에 있어서도 3조원을 돌파하며 사상 최고의 영업이익 을 달성하였으며, 주가는 전년대비...
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...Tata Motors with their Ace Based on EMPI-Indian Express Indian Innovation Award Wining Entry by Tata Motors Registered Office: Bombay House, 24, Homi Modi Street, Mumbai Abstract: Tata Motors, India's largest integrated automobile manufacturer today, designed the country's first indigenously developed mini-truck for both rural and urban use. The versatile, high performance and efficient mini-truck, ACE. Key words: Indigaeanous Development, Innovative Organsiation, Mini Trck, Rural Transport 1. Introduction Development of road infrastructure has led to an increase in the distribution of goods across the country, based on the hub and spoke model. The ACE is powered by a unique twin cylinder 16bhp IDI 700cc diesel engine and with its launch the Company introduces a new category in the commercial vehicle segment. Tata Motors recognized the growing trend as well as the need for a last mile distribution vehicle. Keeping that in mind they developed a pick-up vehicle designed to carry larger and heavier payloads in the sub-2 ton category. Simultaneously, anticipated an opportunity in the sub-1 ton payload segment Tata Motors has indigenously developed a reliable and cost effective 4-wheeler for this segment with a water-cooled, twin cylinder diesel engine, making the ACE among the few mini-trucks in the world to be powered by a diesel engine. The Ace is ideal for short, narrow village roads as well as long highway hauls; for small bulky loads as well as large heavy ones. The small...
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...HCKI 534F/544F - Technical Data Sheet HCKI534F/544F SPECIFICATIONS & OPTIONS WINDINGS & ELECTRICAL PERFORMANCE All generator stators are wound to 2/3 pitch. This eliminates triplen (3rd, 9th, 15th …) harmonics on the voltage waveform and is found to be the optimum design for trouble-free supply of non-linear loads. The 2/3 pitch design avoids excessive neutral currents sometimes seen with higher winding pitches, when in parallel with the mains. A fully connected damper winding reduces oscillations during paralleling. This winding, with the 2/3 pitch and carefully selected pole and tooth designs, ensures very low waveform distortion. TERMINALS & TERMINAL BOX Standard generators are 3-phase reconnectable with 12 ends brought out to the terminals, which are mounted on a cover at the non-drive end of the generator. A sheet steel terminal box contains the AVR and provides ample space for the customers' wiring and gland arrangements. It has removable panels for easy access. SHAFT & KEYS All generator rotors are dynamically balanced to better than BS6861:Part 1 Grade 2.5 for minimum vibration in operation. INSULATION/IMPREGNATION The insulation system is class 'H'. All wound components are impregnated with materials and processes designed specifically to provide the high build required for static windings and the high mechanical strength required for rotating components. QUALITY ASSURANCE Generators are manufactured using production procedures having a quality assurance level to...
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...Research suggests best practice when teaching young children literacy skills is to connect previous or background knowledge in order to reach the developmental domains of language, concepts, social, emotional and motor skills. In addition, kindergarten children should be introduced to emergent literacy skills that include phonological awareness, print awareness and vocabulary (LaRocque & Darling, 2008). This can be achieved through various environmental characteristics such as print rich classrooms, literacy rich centers and circle times. These characteristics foster literacy as well as language rich experiences for all children as well as those who come from disadvantage backgrounds. In order for meaningful literacy learning to take place, children must link the newly learned knowledge to their own cultural or family experiences (LaRocque & Darling, 2008). This essay will identify three developmentally appropriate instructional strategies for all young children as well as those with diverse learning needs. The first literacy instructional strategy appropriate for young children is small group instruction that includes three to five children for approximately twenty to thirty minutes. Small group instruction is teacher directed and includes specific letter study and fine motor skills practice....
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