... 4 (1), 36-43 AN OPERATIONAL ’PROJECT MANAGEMENT CULTURE’ FRAMEWORK (PART 1) YVONNE DU PLESSIS CRYSTAL HOOLE yvonne.duplessis@up.ac.za Department of Human Resources Management University of Pretoria ABSTRACT The aim of this research is to develop an operational ‘project management culture’ framework, which can be used by project managers and organisations to support project work. One of the main causes of project failure is attributed to a non-supportive project management culture in organisations. A triangulation method is followed inclusive of a thorough literature review, a survey questionnaire and a concept mapping process. A project management culture framework with descriptive elements, based on Deal and Kennedy’s (1982) definition of organisational culture, comprising of four dimensions i.e. project process; people in projects; project systems and structure, and project environment was developed. Key words Project management culture The management of projects has become a strategic issue for many companies. Issues such as strategic alliances, rapid movement of labour and capital, and failure of projects are calling for the need of risk assessment and management from a new perspective. An organisation that wants to remain competitive in providing its customers with continually improved products and services has no choice but to use project management concepts and processes (Cleland, 1994). complex processes and structures as well as the...
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...2006 Round 1, Project 09 Title Stakeholder mapping for effective risk assessment and communication Author(s) / Address (es) Jane Gilmour and Ruth Beilin, University of Melbourne Material Type and Status (Internal draft, Final Technical or Project report, Manuscript, Manual, Software) Project final report Summary The aim of the report was to review and evaluate methods for stakeholder mapping. The report intended to explore applications in biosecurity risk management, and to recommend potentially fruitful direction for testing methods that might improve the efficiency of stakeholder interactions. The report reviews a range of options and outlines in detail the definition and identification of stakeholders, and procedures for mapping influence and interest. It uses a workshop run by ACERA on volume of trade to illustrate the basic features of these methods. The report concludes by discussing the merits and weaknesses of the mapping approaches. It recommends their use to improve the efficiency of interactions and to improve transparency of process. ACERA Use only ACERA Use only ACERA Use only Received By: ACERA / AMSI SAC Approval: ACERA / AMSI SAC Approval: Date: Date: Date: Australian Centre of Excellence for Risk Analysis Page 1 of 55 Stakeholder mapping for effective risk assessment and communication; ACERA Project 06/09 Dr Jane Gilmour; ACERA Associate Professor Ruth Beilin, University of Melbourne Review; April 2007 Australian Centre of Excellence...
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...MANAGEMENT Adam Greene; research student, Department of Civil and Building Engineering, Loughborough University ABSTRACT This paper is based on research into project managers’ influence upon the project and team structure, and their ability to manage risks. The individual risk philosophies of the team members are considered in light of the effect they may have upon risk management. This paper briefly reviews project management, risk and risk perception and their interrelated effects upon the construction process. It is suggested that just as risk philosophies of individuals affect the decisions made in their lives away form their professional careers, so their perceptions and experiences of risk can affect their professional decisions. The approaches utilised for the research to explore this theory are also discussed within this paper. Keywords: Process; Project Management; Risk Perception; Risk Philosophy INTRODUCTION This research is being undertaken as part of the Process Protocol II project (Cooper et al, 1998), for which the author is responsible for the mapping of the project and risk management activity zones. There are three related topics covered within this paper: risk propensity, defined as a person’s desire to either avoid or to take risks; risk preference, the perceived level of risk and uncertainty a person is willing to accept in a given situation; and risk perception, the subjective view of the perceived risk associated with a hazard (Adams, 1995)...
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...principle of the Balanced Scorecard* Per Nikolaj Bukh, pnb@pnbukh.com, Aarhus School of Business Teemu Malmi, teemu.malmi@uts.edu.au, University of Technology, Sydney & Helsinki School of Economics Abstract There seems to be a wide variety of methods in how organizations apply the Balanced Scorecard (BSC) concept in practice and how it is interpreted in the literature. Consequently, it is not quite clear what the core features of BSC, or its variants, are and if all its variants are equally effective in producing expected outcomes. Moreover, the usefulness of BSC as a practical theory has been questioned by referring to some of its assumptions, especially the cause-and-effect relationship (Norreklit, 2000, 2003). In this paper we re-examine the cause-and-effect principle, which can be seen as one of the corner-stones of the BSC. Further, we outline alternative ways to apply cause-and-effect in practice, both analytically and organizationally. To facilitate research on BSC, we discuss some of the contingencies that may limit or support the usefulness of the causeand-effect concept. These include strategy, organization, environment and communication related issues. Key Words: Balanced scorecard, cause-and-effect, non-financial measurement, performance management, strategy, strategy map. * We wish to thank the editors, Sten Jönsson and Jan Mouritsen, for their guidance in the process of writing the paper. Further, we thank Fredrik Nilsson and Nils-Göran Olve for their encouraging...
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...Resource Development Review http://hrd.sagepub.com/ Workplace Commitment: A Conceptual Model Developed From Integrative Review of the Research Sandra L. Fornes, Tonette S. Rocco and Karen K. Wollard Human Resource Development Review 2008 7: 339 originally published online 30 June 2008 DOI: 10.1177/1534484308318760 The online version of this article can be found at: http://hrd.sagepub.com/content/7/3/339 Published by: http://www.sagepublications.com On behalf of: Academy of Human Resource Development Additional services and information for Human Resource Development Review can be found at: Email Alerts: http://hrd.sagepub.com/cgi/alerts Subscriptions: http://hrd.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://hrd.sagepub.com/content/7/3/339.refs.html Downloaded from hrd.sagepub.com at I-894 Ecole Superieure on February 6, 2013 >> Version of Record - Aug 18, 2008 OnlineFirst Version of Record - Jun 30, 2008 What is This? Downloaded from hrd.sagepub.com at I-894 Ecole Superieure on February 6, 2013 Workplace Commitment: A Conceptual Model Developed From Integrative Review of the Research SANDRA L. FORNES Hidden Angel Foundation, Inc. TONETTE S. ROCCO Florida International University KAREN K. WOLLARD Kelly, Wollard & Associates This article investigates the previous research and theories of workplace commitment using content analysis and concept mapping. It provides a...
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...STUDY A STUDY ON COMPETENCY MAPPING Aakash D. Patel ABSTRACT: Competency mapping is a process of identifying key competencies for a particular position in an organization, and then using it for job-evaluation, recruitment, training and development, performance management, succession planning, etc. Competency based talent management can improve both productivity and performance by identifying key characteristics of top performers and how those traits differ from average employees. These characteristics in turn can filter in a set of core competency profile that consistently leads to successful workforce. Thus the HR department should be alerted about the need for competency mapping & this process of competency mapping should be carried out in the organization on the regular basis both for the benefit of employees and for the organization. KEY WORDS: Competency, Competency Mapping, Employee, Growth, and Gap INTRODUSCTION Competencies refer to skills or knowledge that lead to greater performance. These are formed through an individual and organization’s knowledge, skills and abilities and provide a framework for distinguishing between poor performances through to exceptional performance. Competencies can apply at organizational, individual, team, and occupational and functional levels. Competencies are individual abilities or characteristics that are key to effectiveness in work. Competencies are the characteristics of an employee that lead to...
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...Majority of development efforts aims for incremental development of products, either by means of improved performance in use or during manufacturing process. New concepts or solutions on product’s functionality and behaviour (behaviour meaning how the functionality is delivered, response) are needed to bring benefits. Generic product development theories, models and methods are applicable for new product development, as their approach is linear and founded on functional requirements and means to execute them. However, in industry the product development activities preferably start from existing product or concept with pre-determined goals rather than from scratch. Creativity techniques and multidisciplinary workgroups have been referred in literature as means for creating innovations. However, these methods lack context of technical system and are general in nature and could be used for any problem with assistance of experienced moderator and a group of individuals. These techniques and methods are not included in this study. An approach from retrospective case study is presented. It was found that the mental process of an innovator follows more problem solving theory than design theory. However, the structuring and verbalization of the problem, in which constraints and resources are considered, do not include multidisciplinary view of different technologies. A new approach is developed based on the assumption of the inventor’s mental process. However, further study is required to...
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...RESEARCH PROJECT PROPOSAL A. Research Proposal Student Name: HOANG THI LUYEN Student ID: 1427723 Working Title/Provisional Topic Title: Sustainable supply chain management in recycling industry: A case study of Lavergne Group in Canada. 1. Aims/objectives/Research Questions: 1.1. Research aims The aim of this study is to evaluate the problems associated with securing a reliable and cost effective sustainable supply chain in the recycling industry and elements of Sustainable Supply Chain Management (SSCM). Recycling is a relatively new industry and the amount of recycling in countries varies significantly based on Political, Industry and Community issues. Academic and corporate awareness of sustainable supply chain and logistics issues has increased significantly in recent years (Seuring and Muller, 2008). Whilst demand for recycled raw materials is consistently increasing, the prerequisites for establishing a reliable supply chain are complex. Without a reliable and cost effective supply chain, manufacturers will avoid the use of recycled materials and instead choose less environmentally friendly virgin materials. Regardless of the reason for a company going ‘Green’ and looking for sustainability, there are key market drivers and requirements for such goals to be successful. This paper will examine the key supply chain factors that are required to optimise ...
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...salespersons’ mapping of buying centre structure Prabakar Kothandaraman, William Paterson University, NJ, USA Raj Agnihotri, William Paterson University, NJ, USA* Rolph E. Anderson, Drexel University, Philadelphia, USA Perhaps the most important, yet underutilised resources in customer relationship management are salespeople. Drawing upon literature from social network theory, personal selling, sales management, and industrial buying behaviour, buying centre mapping is proposed as a tool for salespeople to improve customer relationship management (CRM). A framework linking a salesperson’s systematic mapping of buying centre structure to the CRM strategy development and implementation is outlined. Implications for theory and practice are discussed in detail. Keywords Industrial buying, Salespeople, CRM, Social network keywords Introduction The man who correctly understands how a particular structure works can prevent it from working or make it work differently with much less effort than a man who does not know these things. Bailey (1969, p. 108) Development of marketing strategies and tactics relies heavily on the ability of salespeople to understand buying organisations that they deal with and to bring that knowledge back to disseminate throughout the selling organisation for better customer relationship management (CRM). Managing customer relationships is the focus of successful business-tobusiness marketing in today’s hypercompetitive market environment. CRM can be described...
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...), 7 – 8th November, 2012, London.UK. Network-based theories and internationalization of firms: applications to empirical studies Mojtaba Hosseini and Hosseini Dadfar Linkoping University, Sweden Key Words Network based theories, Internationalization, Revised Uppsala Model, ARA-Model, and Network Embeddedness. Abstract By using a topology of the most frequently used network-based theories on the firms’ internationalization; this paper is going to present some recommendations to correctly apply those theories in future internationalization studies. We have identified eight network-based theories that are broadly used in internationalization studies. These theories are Relationship Approach, Social Network Analysis and Network Mapping in American schools, and Industrial Marketing and Purchasing Group (IMP) Interaction Approach, ARA-Model, Network Embeddedness, Revised Uppsala Model and Network-based Internationalization Theory, which are developed by European universities. This paper, will explain these theories, their applications to internationalization and then making some recommendations for the future empirical studies. Figures and tables are used to clarify and summarize the theories and their empirical applications. Introduction Researchers have been using of different basic theories to explain the internationalization of companies. For example, transaction cost approach (TCA) (Anderson 1986; Lee, Koh, and Heo 2011), resource-based view (RBV) (Mariz-Pérez...
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...1. ABSTRACT Application is a full-featured mapping program, designed to create a digital mind that can help you visually organize almost any sort of process or project as a dynamic, interconnected system of Thoughts. Application gives you a fairly intuitive interface for collecting, organizing, viewing, and navigating ideas, tasks, Web sites, related documents, and more. For example an organization if receives a project that is of large maintenance that is a project which requires a duration of five to six years then the maintenance of that project would be almost impossible for one’s behalf to maintain in a simple way of management in paper and pen. There comes the implementation of the application where not only these large projects can be maintained easily but also liability in terms of work breakdown structure and also in terms of scheduling can be maintained easily and efficiently. Whether you're building a complex Web site or conducting academic research, this app can help you build searchable networks of information with tools for taking notes, creating shortcuts, zooming out to get a higher-level view and even generating reports. Application publishing lets you sync a projection between multiple machines, or upload a version for fellow collaborators to see. A new transparent mode also lets you view a design directly on top of any other application without obscuring it. Application also has extras features like a system of tags and types, a calendar that can sync with...
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...at addressing today’s business challenges to increase organizational efficiency, efficacy and new innovation by applying several tools, techniques and strategies in business process. The purpose of this paper is to develop the organizational knowledge, knowledge sharing and enhancing innovation to increase the organizational and managerial efficiency. Those activities enhance and develop by the using of knowledge management tools and techniques. Further, knowledge management plays an important supporting function by providing a coordinating mechanism to enhance the changes of resources into capabilities. The knowledge management tools can influence to enhance innovation which is the significance for a firm’s performance. Literature Review A. Explicit and Tacit Knowledge (Nonaka, 2000) Has explained explicit knowledge is proper methodical or organized language shared in the form of facts, like as scientific method, specification and manual. It can be treated, memorized and systematic language”. transmitted easily. On the other side, tacit knowledge is really private and hard to formalize. Subject related intelligence fall into the several class or category of knowledge. (Wachter, 1999) Has explained “Tacit knowledge is personal and context specific, which is often developed over a long period of time through direct experience, whereas Explicit knowledge is knowledge that is transmittable in formal, B. Knowledge Management Many knowledge management themes...
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...APPLICATION OF VALUE STREAM MAPPING AS A METHOD TO REDUCE CYCLE TIME TO SUPPORT LEAN MANUFACTURING SYSTEM AHMAD NUR AIZAT BIN AHMAD A project report submitted in partial fulfillment of the requirement for the award of the degree of Master of Engineering (Manufacturing) Faculty of Mechanical and Manufacturing Engineering University Tun Hussein Onn Malaysia APRIL 2011 V ABSTRACT In the manufacturing industry, lean manufacturing becomes popular as a beneficial way in the pursuit of better system efficiencies. The purposes of this study were to identify waste using lean manufacturing technique, determine causes to the waste through the value stream mapping method and to propose solution to improve workplace environment. Asian Composite Manufacturing Sdn. Bhd. (ACM) has been chosen as the company to conduct case study for this research. ACM is a joint venture company based in Bukit Kayu Hitam, Kedah, Malaysia owned equally by The Boeing Company and Hexcel Corporation. The business of the joint venture is the manufacturer of flat and contoured primary (Aileron skins, spoilers and spars) and secondary ( flat panels, leading edge, trailing edge and MISC component) structure composite bond assemblies and sub-assemblies for aerospace industries. There are some waste activities identified during observation including unnecessary transportation, excessive motions, inventories and waiting. In order to reduce this waste, some of lean manufacturing...
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...Pune TABLE OF CONTENTS I. Introduction .............................................................................................................. 1 II. Literature Review..................................................................................................... 6 a. Affordable housing and slum redevelopment in a global context ..................... 6 b. Affordable housing and slum redevelopment in India ....................................... 7 c. Affordable housing and slum redevelopment in Pune ....................................... 9 III. Need Assessment ................................................................................................... 10 IV. Bibliography .......................................................................................................... 12 Introduction The term, “smart city” can be rather nebulous when taken by itself; there exists no widely accepted definition (Ministry of Urban Development, 2015, p. 5). The significance of a smart city varies across countries and cities, making it imperative to examine what the name means in the Indian context. As per the government, a smart city has three major features: a strong infrastructural core that induces high-quality living, a sustainable, clean environment and “smart solutions” (Ministry of Urban Development, 2015, p. 5). Even this concise description of smart cities seems to depict a highly dense, multi-faceted landscape and...
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...How social media marketing can influence the profitability of an online company from a consumer point of view. Chan Jenn Ming Center of SNHU Programs HELP Collage of Art and Technology Kuala Lumpur, Malaysia Devinchan33@gmail.com Rashad Yazdanifard Center of SNHU Programs HELP College of Arts and Technology Kuala Lumpur, Malaysia rashadyazdanifard@yahoo.com Abstract In this fast-paced society, the social network has become one of the major channels for a company to engage with its customers. Social networking provides the platform for organizations to engage and find like-minded consumers. Therefore, social marketing is extremely important for an organization to influence their consumers’ behavior in order to increase its profitability. This marketing approach is often applied especially for online companies. Besides, the perspective of consumer to the company becomes the major reason to keep them loyal to a particular company. In this research paper, I will analyze how social media marketing can influence the profitability of an online company from a consumer point of view. Keywords: Social Media Marketing, Profitability, Online Company, Consumer point of view 1. Introduction With the development of the internet, everything can be done by just a simple click. Many successful companies which rely on the internet have been created, for example Facebook, Twitter, and Instagram. Internet provides the users accessibility to many services, from entertainment...
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