...Discuss the factors causing the employee’s dissatisfaction As a manager, the toughest on the job tribulation I encountered was malcontent employees. My second challenge was formulating a strategy to rehabilitate these disgruntled employees and preventing the toxicity from permeating the entire team. I began thinking and concluded that a work relationship is very similar to a marriage. When a woman says "I do", she takes a declaration to love, honor and obey her husband. Likewise, when we accept a job offer, as an employee we take a metaphorical oath to respect, honor, and be loyal to the employer. Consequently, like a marriage, employees envision a promise of “happily ever after” from their employers. Employers and employees in comparison to husbands and wives undergo episodes of disagreement and experience consternation within their relationship. These conflicts can cultivate insecurities and the honeymoon can end abruptly. Perceptibly, it is obvious from the case study that the employee is discontented with either her current profession or her employer and has planned to quit her job. Although the case did not divulge any information is essence to her despondency, most frustrated employees share the comparable reasoning for dissatisfaction on their jobs. Stewart and Brown (2009) discuss many factors for employees’ dissatisfaction throughout the textbook, Human Resource Management. Nevertheless, the employee is regurgitating her frustrations to Malik because of the quantity...
Words: 1089 - Pages: 5
...Do Emotions Effect Job Performance Monica Colbert Virginia College Abstract Emotions are pure human physiological phenomena. Experiencing emotions is a part of being human. It’s a must that it be managed to keep a healthy staff and a growing bottom line. Emotions have a profound effect on almost everything we do in the workplace. What employees feel and how they express their emotions affects their performance. Emotions directly influence decision making, creativity and interpersonal relations. An employee is critically affected by their behaviors in the workplace (Perez. 2010. Pg 1). An employee’s emotions and overall temperament has a significant impact on his job performance, decision making skills, team spirit, and leadership skills. Leadership is actually about emotion management and emotions don’t just affect businesses but contribute to their structure. According to The Behavioral Health Coaching Institute, emotions can harm employees, affect how they react to pressures and be the cause of low productivity and poor results. It also states that “Emotional pain is an inevitable part of life. It can come from the outside, but it often stems from painful incidents at work, such as the behavior of immediate bosses, uncooperative employees, abrasive clients, poorly handled mergers or changes, bad work policies and practices, or the stress and grind of everyday work.” Do Emotions Affect Job Performance Almost any job that we have, there is a point in time where things get emotional;...
Words: 1562 - Pages: 7
...Learning Team Performance Management HMR/531 A typical employee performance problem will be examined for this essay. A relevant appraisal process will also be identified to address this problem, along with three key factors required to make the appraisal process effective. A specific improvement process will be identified to address the problem as well as some pros and cons of the identified process. An individual development plan will be identified to assist the employee in remedying their undesirable actions and leadership’s role in this plan will also be explained. Finally, key insights and specific impacts, which were garnered from researching the above topics, will be shared. Employee Tardiness Regardless of the profession, employee punctuality is imperative. Many persons struggle with punctuality in the workplace creating a disturbance that must be addressed. Every industry or profession must have employees that arrive at work on time. Timely and regular attendance is an expectation of performance for all employees in any organization. For any organization, lateness has many financial and nonfinancial costs. A recent survey found that absenteeism cost employers an average of $645 per employee (Certo, 2013). Late employees may have a negative effect on organizational productivity or efficiency. In addition, morale and work motivation of colleagues are likely to deteriorate when some employees are tardy (Koslowsky, Sagie, & Singer, 1997). To ensure...
Words: 2446 - Pages: 10
...Techniques in Performance Appraisal Encourage Discussion Research studies show that employees are likely to feel more satisfied with their appraisal result if they have the chance to talk freely and discuss their performance. It is also more likely that such employees will be better able to meet future performance goals. Employees are also more likely to feel that the appraisal process is fair if they are given a chance to talk about their performance. This is especially so when they are permitted to challenge and appeal against their evaluation. Constructive Intention It is very important that employees recognize that negative appraisal feedback is provided with a constructive intention, i.e., to help them overcome present difficulties and to improve their future performance. Employees will be less anxious about criticism, and more likely to find it useful, when the belief is that the appraiser's intentions are helpful and constructive. In contrast, other studies have reported that "destructive criticism" - which is vague, ill- informed, unfair or harshly presented - will lead to problems such as anger, resentment, tension and workplace conflict, as well as increased resistance to improvement, denial of problems, and poorer performance. Set Performance Goals It has been shown in numerous studies that goal-setting is an important element in employee motivation. Goals can stimulate employee effort, focus attention, increase persistence, and encourage...
Words: 4601 - Pages: 19
...Demonstrations methods Demonstration involves showing by reason or proof, explaining or making clear by use of examples or experiments. Put more simply, demonstration means 'to clearly show'.In teaching or training through demonstration, students or employees are set up to potentially conceptualize class material more effectively as shown in a study which specifically focuses on chemistry demonstrations presented by teachers.Demonstrations often occur when trainee have a hard time connecting theories to actual practice or when trainee or employee are unable to understand application of theories. # the demonstration method shows how to do something or how something works. # demonstration involves showing by reason or proof explaining or making clear by use of examples or experiment. #this method is visual display of how something works or how to do something. As an example ,trainers show the trainees how to perform or how to do the task of the job.in order to be more specific demonstration should bebe accompanied by the discussion or lecture method # when the trainer has the audience actually perform a task by showing and explaining how to do it, tthis is called at demonstration # during demonstration the audience is encouraged to ask questions and request assistance as they try to do the task by themselves strength of demonstrations #students can learn from watching your step by step demonstrations and hearing your thinking process # demonstrations engage tthe students...
Words: 2549 - Pages: 11
...category of working person and who contributes to growth of an economy of a country. Each region may have different range of ages, but generally 20-65 are used. An individual and his/her behavior cannot be understand without considering various aspects of that individual's environment i.e. social, political, familial, temporal, spiritual, and economical. A working person's behavior may be affected by any of these aspects. A person-in-environment will provide more adequate framework for assessing an individual and his/her problems and strengths than an approach which focuses only on changing an individual's behavior, or that focuses only on environment conditions. There were a number of historical developments in the first two decades of the 20th century which leads to the more formal view of the concept in the emerging profession. A person working in an organisation is affected by many factors. Decisions about right or wrong permeate everyday life. Ethics concerns person's all levels of life i.e. acting properly as individuals working and expanding organisations. Both law and ethics deal with how one should live together with others. Law should be flexible enough so that individuals can act comfortably in a professional environment. There is a difference between Professional Attitudes and Behaviors. Attitudes are the values which an individual hold, their thoughts and feelings....
Words: 3385 - Pages: 14
...Health informatics professionals are required to possess an effective working knowledge of the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and Security Rule. At some point in your career, you may be asked to participate in policy development and to apply specifications included in new HIPAA Law to existing policies. Health informatics professionals need to be aware of new laws and regulations, how they impact the healthcare organization, and how best to educate staff on any workplace changes. This task will provide you with two documents. First, read the attached “Health Record Policies,” which includes policy draft excerpts. Next, read the attached “Sections of Montana Code,” which includes definitions from Montana law pertaining to the validity of consent of minor for health services (41-1-402), confidentiality of health information (50-16-603), patients’ examination and copying (50-16-541 and 50-16-542), and reasonable fees allowed (50-16-540). Task: A. Evaluate the two policies in the attached “Health Record Policies” by doing the following: 1. Discuss what information should be included in an addendum pertaining to a shadow chart. 2. Discuss how information technology staff can help decrease incidents of security breaches. B. Discuss one situation from Montana Code 41-1-402 (2a through 2d) that may result in criminal liability to the organization if not followed. 1. Summarize how HIPAA defines criminal liability. 2. Explain which part...
Words: 2207 - Pages: 9
...Introduction An organization’s behavior determines by culture, structure, leadership, internal and external factors of organization; therefore, the manager must be able to recognize and react to the factors in order to achieve the organization’s goals. Human behavior in the organization is complex and it differs from every individual to another. Organizations face challenges to match the task, manager and subordinate in an efficient and effective way. Manager or Management in the organization should analyze the tasks, required skills and assemble a team that match each other skills; therefore the management can create an enrich and conflict free team which need to perform the job well. This report is based on XYZ Company’s challenges such as declining of Sales, low level of employee morale and low level of motivation. Also other behavioral issues observations such as conflicts in the work place, absenteeism, lack of trust and integrity between the superior and the subordinates, occasional sabotage, high temper people with severe stress. This report is primarily based on the study of the MARS model, type of individual behavior in organizations and ethics and values in the workplace. Also this report contains the solution for the above problem. Literature Review a. MARS Model MARS model is a model explain individual behavior as a result of internal and external factors or influences acting together. The name of the model is an acronym for individual...
Words: 3789 - Pages: 16
...A PROJECT REPORT ON “EMPLOYEE’S PERFORMANCE APPRAISAL” FOR ANIL INDUSTRIES KATNI PVT. LTD. SUBMITTED TO MODY INSTITUTE OF TECHNOLOGY AND SCIENCE SUBMITTED BY VISHAKHA KEWLANI (BATCH – 2011-2014) GUIDED BY DR. AJAY VERMA DECLARATION I, the under signed, hereby declare that the project report entitled “Performance Appraisal” is a research work made for Anil Industries Katni Pvt. Ltd. is genuine and benefited work presented by me under the guidance of Dr.. The empirical findings in this project report are based on the data collected by me. The matter presented in this report is not copied from any source. I understand that any such copy is liable to the punishment in way the university authority deems fit. The project Report is submitted to Mody Institute of Technology and Science, in the partial fulfillment of the Bachelor’s Degree course in Business Administration. ACKNOWLEDGEMENTS My training at Anil Industries Katni Pvt., Ltd. was a great experience to gain the knowledge one could acquire about Human Resource. The practical knowledge that I have gained during this training period has helped me tremendously to improve my knowledge about Performance appraisal system. I am extremely thanked to Mr. Ishwar Kewlani (Manager, HR.) who gave me an opportunity to work in such a highly esteemed organization. I would like to express my deep sense of gratitude to Mr. Sandeep Kewlani for his inspiring guidance, constant encouragement...
Words: 5850 - Pages: 24
...Ryanair Strategic Analysis And Recommendations For The Future Ryanair is the first budget airline in Europe. Based on the case study of Ryanair by Eleanor O’Higgins, a role of a management consultant is assumed to conduct a strategic analysis on the company. The report consists of the initial Environment Analysis conducted on Ryanair prior to the detailed strategic analysis that will be conducted in the future in order to provide the company with strategic recommendations for the future. The Environmental Analysis conducted consists of both an extensive analysis on the external environment and the internal environment. The external environment analysis is conducted in order to identify the nature of the environment Ryanair operates in and its impact on the strategic situation of the company. Through PESTEL, External factor and Industry analysis conducted, rejection of Aerlingus offer and rules and regulations imposed by governments etc. are recognized as the critical external environmental factor affecting Ryanair’s strategy. An analysis of the internal environment through Value Chain model and SWOT analysis reveals the key issues hindering the strategic success of the firm; poor customer service and human resource problems. While this initial environmental analysis is used to assist the strategic analysis that is to be conducted on Ryanair, the importance of taking necessary actions regarding the critical issues is highlighted, CONTENT EXECUTIVE SUMMARY 1 CONTENT 2 1INTRODUCTION...
Words: 2334 - Pages: 10
...Fowler Diversity in the Workplace Workplace diversity refers to the variety of differences between people in an organization. Workplace diversity is about acknowledging differences and adapting work practices to create an inclusive environment in which diverse skills, perspectives and backgrounds are valued. It is about understanding the individual differences in the people we work with that arise from a broad range of backgrounds and lifestyles, and recognizing the value of using those different perspectives, ideas and ways of working to enhance the quality and outcomes of work. Our diversity is shaped by a variety of characteristics including age, ethnicity, gender, disability, language, religious beliefs, life stages, education, career responsibilities, sexual orientation, personality and marital status (Leonard 2013). Workplace diversity builds on the traditional principles of equal employment opportunity (EEO). While EEO focuses on ensuring that all people have access to employment opportunities and conditions, diversity means accepting, welcoming and valuing the differences essential in every individual and recognizing the contribution that a diverse workforce can make to organizational effectiveness and performance. To understand how diversity affects the work place let us look at different types of diversity which includes differences in skill and abilities, values and attitudes, occupation differences, and age. Different Types of Diversity Supervisors Will Manage ...
Words: 3397 - Pages: 14
...Introduction Youth residential facilities all across America are filled with the future of our workforce. While in these facilities young people are taught to be functioning attributes to society, and the main way to do this is by obtaining employment. Often these youth are plagued by physical and mental disabilities that will give them a harder road than someone applying for the same position. The U.S. Census Bureau says that about 49.7 million Americans have a disability. Those with a physical disability were 9.4 percent, mental disability was 5.6 percent for people age 16 and older, and 6.9 percent had an employment disability (census.gov). When youth leave facilities were they have been groomed and ultimately institutionalized, they are stuck without skills that will help them obtain employment and be able to compete in today’s society. The research in this paper will explore the laws that protect those with disabilities and how they may be improved to provide them with equal employment opportunities. These youth put so much of their self-worth into having a job but are often discriminated against. Getting up and being involved in a working society puts forth an image of belonging as so many times in their past they have been shunned aside and made to feel inferior by those most important to them. Disability discrimination occurs when an employer or other entity covered by the Americans with Disabilities Act, as amended, or the Rehabilitation Act, as amended, treats...
Words: 8776 - Pages: 36
...Chapter 1 Introduction 1.1 Background of the study: We are the student of BBA program in East West University, as a part of ‘classroom teaching’ of course ‘Organizational Behavior’, sec-5, has been highly encouraged to prepare a term paper on the topic – “Type A Type A Personality and Occupation Stress” – A study on United Commercial Bank Ltd (UCBL)’’. Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization. It is an interdisciplinary field that includes sociology, psychology, communication, and management; and it complements the academic studies of organizational theory (which is more macro-level) and human resource studies (which is more applied and business-related). It may also be referred to as organizational studies or organizational science. The field has its roots in industrial and organizational psychology. The main reasons for studying organizational behavior is that most of us work in organizations, so we need to understand, predict, and influence the behaviors of others in organizational settings. Marketing students learn marketing concepts, and computer science students learn about circuitry and software code. But all of us need organizational behavior knowledge to address the people issues when trying to apply marketing, computer science, and other ideas. 1.2 Objectives of the Study: We the students of this university are very lucky for getting the chance to...
Words: 8205 - Pages: 33
...Question no-1: You have recently joined a new company as Manager. You found that your employees are demotivated and it has affected the performance of your company. Find various ways that you would use to motivate your employees. Answer to the question no-1: Below are the ways of method for motivate employees to improve the performance of company. Introduction Motivation is a term that refers to a process that elicits, controls, and sustains certain behaviors. It is a group phenomenon which affects the nature of an individual's behavior, the strength of the behavior, and the persistence of the behavior. For instance: an individual has not eaten, so he or she feels hungry, and as a response he or she eats and diminishes feelings of hunger. There are many approaches to motivation: Physiological, behavioral, cognitive, and social. It is the crucial element in setting and attaining goals and research shows you can influence your own levels of motivation and self-control. According to various theories, motivation may be rooted in a basic need to minimize physical pain and maximize pleasure or it may include specific needs such as eating and resting or a desired object, goal, state of being, or ideal or it may be attributed to less-apparent reason such as altruism, selfishness, morality, or avoiding mortality. Conceptually, motivation should not be confused with either volition or optimism. Motivation is related to, but distinct from emotion. At one time, employees...
Words: 6213 - Pages: 25
...Glossary 360-degree feedback method A method of providing feedback to an employee that assesses the employee’s performance from five perspectives: immediate supervisor, peers, self, customers, and subordinates. acquisition The initiative taken by one organization to own another organization. affirmative action Federal policies that require employers to show initiative in recruiting a diverse pool of applicants for their job openings. Age Discrimination in Employment Act (ADEA) A federal law that prohibits discrimination against employees over age 40. attitudes Cognitive and emotional appraisals that shape subsequent behavioral tendencies. attrition A reduction in the number of employees by not replacing those who leave. autonomy The level of freedom and independence a worker is given regarding work schedules and the procedures used to complete the job. availability A cognitive bias that causes an evaluator giving a performance review to place more importance on ecurring r factors, no matter how minor they are. Alderfer’s ERG theory A content motivation theory that divides core needs into three groups: existence, relatedness, and growth. baby boomers The generation born between 1946 and 1964. Americans with Disabilities Act (ADA) A federal law that requires employers of 15 or more employees to provide reasonable accommodations for persons with disabilities and that prohibits discrimination against a qualified individual...
Words: 6087 - Pages: 25
