Free Essay

Estee Lauder Strategic Management Case

In:

Submitted By arun4u
Words 3871
Pages 16
Estée Lauder – 2008

Forest David: Francis Marion University

A. Case Abstract

Estée Lauder (www.elcompanies.com) is a comprehensive business policy and strategic management case that includes the company’s fiscal year-end June 2007 financial statements, competitor information and more. The case time setting is the year 2008. Sufficient internal and external data are provided to enable students to evaluate current strategies and recommend a three-year strategic plan for the company. Headquartered in New York City, Estée Lauder’s common stock is publicly traded on the New York Stock Exchange under the ticker symbol EL.

Estée Lauder produces a diverse line of shampoo, perfumes, lip gloss and other skin care products. A small sampling of the brand names marketed by Estée Lauder include: Estée Lauder, Clinique, American Beauty, and Flirt. The products are sold through various distribution channels, including specialty stores, department stores, pharmacies, the and Web. Estée Lauder operates in the Americas, Europe, Middle East, Asia, and Africa. The company has over 28,000 employees and is led by CEO William Lauder whose base pay was over $3.5M in 2007. The firm’s two major competitors are conglomerate giant Procter & Gamble and L’Oreal.

B. Vision Statement (proposed)

Estée Lauder is committed to its name being synonymous with the best quality skin care products in the world.

C. Mission Statement (actual)

Bringing the best to everyone we touch.

(proposed)

Our mission is to deliver the highest quality skin care products, fragrance, cosmetics, and hair care products (2) for men and women of all ages and nationalities (1) around the world (3). By using the latest technology (4) in cosmetic design, we are able to ensure our customers’ high demand for superior and safe products will be met or exceeded in each and every product purchased (7). Providing the best products possible to our customers will enable our philosophy (6) of improving the sprit of our customers’ mind, body and soul to continue from generation to generation (5). By hiring the most experienced chemists (9) to design new products that are safe and effective, we strive to continue growing our product line. We strive to be socially conscious by providing products that are environmentally safe and free from animal testing (8).

1. Customer 2. Products or services 3. Markets 4. Technology 5. Concern for survival, profitability, growth 6. Philosophy 7. Self-concept 8. Concern for public image 9. Concern for employees

D. External Audit

Opportunities

1. Weak US Dollar makes US based products more affordable to customers in Canada and Europe. 2. Interest rates remain low in the US. 3. Increasing numbers of people are buying products online for convenience, cost savings, and confidentiality. 4. Men are increasingly becoming more concerned with their looks and stereotypes of men using skin care products are diminishing. 5. In 2006, China experienced a 15 percent growth in professional skin care sales. 6. The Hispanic population in the US is rapidly growing. 7. Customers are demanding products not tested on animals and which are environmentally friendly. 8. Customers are becoming more interested in herbal products that are derived from natural sources. 9. Aging US population opens new markets for developing skin care products for the elderly. 10. Many new start up companies with specialty products are created each year.

Threats

1. Consumer complaints and inquires into the use of animal testing for new products. 2. FDA plans to require cosmetic corporations to add a label stating “the safety of this product has not been determined.” 3. Many new start up companies with specialty products are created each year. 4. Concerns about the use of aerosols, fluorocarbons and other chemicals in the production of cosmetic products. 5. Top competitors in the cosmetics industry are diversified with many brand names and a wide range of products. 6. Products can be purchased at significantly lower cost over the Internet, harming revenues and traditional distributors. 7. Growing trend among sections of the population for a more natural look and reduction in their use of make up and related products. 8. Customers tend to be extremely brand loyal.

CPM – Competitive Profile Matrix

* Estimates for Procter & Gamble focused on similar product lines they share with Estée Lauder not the company as a whole.
| | Estée Lauder |Revlon |Procter & Gamble |
|Critical Success Factors |Weight |Rating |Weighted Score |Rating |Weighted Score |Rating |Weighted Score |
|Market Share |0.20 |4 |0.80 |4 |0.80 |3 |0.60 |
|Price |0.10 |2 |0.20 |3 |0.30 |4 |0.40 |
|Financial Position |0.20 |3 |0.60 |1 |0.20 |4 |0.80 |
|Product Quality |0.15 |4 |0.60 |2 |0.30 |2 |0.30 |
|Product Lines |0.10 |4 |0.40 |3 |0.30 |4 |0.40 |
|Consumer Loyalty |0.20 |4 |0.80 |3 |0.60 |2 |0.40 |
|Employees |0.05 |4 |0.20 |4 |0.20 |4 |0.20 |
|TOTAL |1.00 | 3.60 | 2.70 | 3.10 |

External Factor Evaluation (EFE) Matrix

| | | | |
|Key External Factors |Weight |Rating |Weighted Score |
|Opportunities |
|Weak US Dollar makes US based products more affordable to |0.05 |3 |0.15 |
|customers in Canada and Europe. | | | |
|Interest rates remain low in the US. |0.08 |3 |0.24 |
|Increasing numbers of people are buying products online for |0.12 |3 |0.36 |
|convenience, cost savings, and confidentiality. | | | |
|Men are increasing becoming more concerned with their looks and |0.05 |4 |0.20 |
|the stereotypes of men using skin care products are diminishing. | | | |
|In 2006, China experienced a 15 percent growth in professional |0.05 |4 |0.20 |
|skin care sales. | | | |
|Hispanic population in the US is rapidly growing. |0.05 |3 |0.15 |
|Customers are demanding products not tested on animals and which |0.03 |3 |0.09 |
|are environmentally friendly. | | | |
|Customers are becoming more interested in herbal products that are| | | |
|derived from natural sources. |0.03 |4 |0.12 |
|Aging US population opens new markets for developing skin care |0.05 |3 |0.15 |
|products for the elderly. | | | |
|Many new start up companies with specialty products are created |0.05 |2 |0.10 |
|each year. | | | |
|Threats |
|Consumer complaints and inquires into the use of animal testing | | | |
|for new products. |0.03 |3 |0.09 |
|FDA plans to enforce cosmetic corporations to add a label stating | | | |
|“the safety of this product has not been determined.” |0.02 |1 |0.02 |
|Many new start up companies with specialty products are created |0.05 |2 |0.10 |
|each year. | | | |
|Concerns about the use of aerosols, fluorocarbons and other | | | |
|chemicals in the production of cosmetic products. |0.03 |4 |0.12 |
|Top competitors in the cosmetics industry are diversified with | | | |
|many brand names and a wide range of products. |0.10 |2 |0.20 |
|Products can be purchased at significantly lower cost over the | | | |
|Internet cutting into revenues and harming traditional |0.12 |1 |0.12 |
|distributors. | | | |
|Growing trend among sections of the population for a more natural | | | |
|look and reduction in their use of make up and related products. |0.04 |3 |0.12 |
|Customers tend to be extremely brand loyal. |0.05 |3 |0.15 |
|TOTAL |1.00 | |2.68 |

E. Internal Audit Strengths

1. Wholly owned and operated offices in 43 countries and territories and products sold in over 135 countries. 2. Test products on animals only when required by law. 3. Estée Lauder operates under numerous brand names including Clinique, Origins, Bobbi Brown, Flirt! among others. 4. Detailed succession plan in place for Fabrizio Freda to take over as CEO in March of 2010. 5. The company has global rights to products sold under several name brands including Tommy Hilfiger, Donna Karan, Missoni, and Sean John. 6. Company continues to purchase interest in start up and established companies such as Bumble and Bumble Products LLC in June 30, 2007. 7. Revenue has increased 40 percent from $5 billion to $7 billion in the five year period dating fiscal years 2003-2007. 8. Company specializes in mid-level and upper end cosmetics products; markets over 9,000 products.

Weaknesses

1. In 1990, 75 nameplate department stores sold Estée Lauder; today that number is only 17. 2. Stock price has been stuck between $25 and $50 trading range since 1996. 3. Estée Lauder lacks a clear mission and vision statements. 4. Confusing organizational structure; it is unclear whether group presidents have control over the product lines or geographic areas. 5. Net sales of fragrance products decreased 4 percent to $1.2B as the company continues to struggle in this segment. 6. Company does not offer enough brand names tailored to lower budget consumers.

Financial Ratio Analysis (June 2007)

|Growth Rates % |Estée Lauder |Industry |SP-500 |
|Sales (Qtr vs year ago qtr) |7.30 |8.70 |15.30 |
|Net Income (YTD vs YTD) |-32.60 |22.20 |17.50 |
|Net Income (Qtr vs year ago qtr) |-32.60 |18.40 |24.70 |
|Sales (5-Year Annual Avg.) |8.36 |10.99 |12.35 |
|Net Income (5-Year Annual Avg.) |18.81 |13.50 |21.79 |
|Dividends (5-Year Annual Avg.) |20.11 |12.66 |9.47 |
|Price Ratios | | | |
|Current P/E Ratio |20.8 |22.1 |22.5 |
|P/E Ratio 5-Year High |NA |25.1 |20.2 |
|P/E Ratio 5-Year Low |NA |15.8 |4.3 |
|Price/Sales Ratio |1.17 |2.63 |2.53 |
|Price/Book Value |6.82 |6.98 |4.15 |
|Price/Cash Flow Ratio |12.80 |16.60 |13.70 |
|Profit Margins | | | |
|Gross Margin |74.8 |50.3 |36.0 |
|Pre-Tax Margin |9.5 |16.7 |18.3 |
|Net Profit Margin |6.1 |12.2 |12.9 |
|5Yr Gross Margin (5-Year Avg.) |74.4 |51.2 |34.6 |
|5Yr PreTax Margin (5-Year Avg.) |10.2 |16.1 |16.2 |
|5Yr Net Profit Margin (5-Year Avg.) |6.3 |11.0 |11.2 |
|Financial Condition | | | |
|Debt/Equity Ratio |1.19 |0.90 |1.32 |
|Current Ratio |1.4 |0.9 |1.2 |
|Quick Ratio |0.9 |0.7 |1.0 |
|Interest Coverage |14.4 |15.6 |37.1 |
|Leverage Ratio |3.8 |2.9 |4.0 |
|Book Value/Share |6.34 |16.62 |20.17 |
|Investment Returns % | | | |
|Return On Equity |30.6 |30.5 |28.4 |
|Return On Assets |10.2 |9.3 |8.4 |
|Return On Capital |17.0 |12.7 |11.1 |
|Return On Equity (5-Year Avg.) |23.9 |48.9 |20.7 |
|Return On Assets (5-Year Avg.) |10.4 |10.4 |7.0 |
|Return On Capital (5-Year Avg.) |16.3 |13.0 |9.3 |
|Management Efficiency | | | |
|Income/Employee |15,242 |63,525 |112,357 |
|Revenue/Employee |251,021 |495,679 |954,553 |
|Receivable Turnover |7.0 |10.3 |14.3 |
|Inventory Turnover |2.0 |5.0 |9.3 |
|Asset Turnover |1.7 |0.8 |0.8 |

Adapted from www.moneycentral.msn.com
|Date |Avg. P/E |Price/Sales |Price/Book |Net Profit Margin (%) |
|06/07 |19.80 |1.34 |7.38 |6.4 |
|06/06 |24.80 |1.30 |5.05 |5.0 |
|06/05 |24.20 |1.42 |5.09 |6.5 |
|06/04 |24.30 |1.97 |6.40 |6.6 |
|06/03 |23.10 |1.54 |4.28 |5.9 |

|Date |Book Value/ Share |Debt/Equity |ROE (%) |ROA (%) |Interest Coverage |
|06/07 |$6.17 |0.91 |37.4 |10.9 |NA |
|06/06 |$7.66 |0.32 |20.0 |8.6 |NA |
|06/05 |$7.68 |0.42 |24.2 |10.5 |NA |
|06/04 |$7.62 |0.31 |21.8 |10.2 |NA |
|06/03 |$7.84 |0.16 |18.3 |9.7 |NA |

Adapted from www.moneycentral.msn.com

Net Worth Analysis (June 2007 in millions)

|1. Stockholders’ Equity + Goodwill = 1,200 + 0 |$1,200 |
|2. Net income x 5 = $450 x 5= |$ 2,250 |
|3. Share price = $40.00/EPS 2.11 =$18.95 x Net Income $450= |$ 8,530 |
|4. Number of Shares Outstanding x Share Price = 193 x $40.00 = |$ 7,720 |
|Method Average |$4,925 |

Internal Factor Evaluation (IFE) Matrix

|Key Internal Factors |Weight |Rating |Weighted |
| | | |Score |
|Strengths |
|Wholly owned and operated offices in 43 countries and territories and sold |0.12 |4 |0.48 |
|in over 135 countries. | | | |
|Test products on animals only when required by law. |0.03 |4 |0.12 |
|Estée Lauder operates under numerous brand names including Clinique, | | | |
|Origins, Bobbi Brown, Flirt! among others. |0.10 |4 |0.40 |
|Detailed succession plan in place for Fabrizio Freda to take over as CEO in |0.05 |4 |0.20 |
|March of 2010. | | | |
|The company as global rights to products sold under several name brands | | | |
|including Tommy Hilfiger, Donna Karan, Missoni, and Sean John. |0.10 |4 |0.40 |
|Company continues to purchase interest in start up and established companies| | | |
|such as Bumble and Bumble Products LLC in June 30, 2007. |0.05 |4 |0.20 |
|Revenue has increased 40 percent from $5 billion to $7 billion in the five | | | |
|year period dating fiscal years 2003-2007. |0.15 |4 |0.60 |
|Company specializes in mid level and upper end cosmetics products; markets |0.05 |4 |0.20 |
|over 9,000 products. | | | |
|Weaknesses |
|In 1990, 75 nameplate department stores sold Estée Lauder; today that number|0.10 |2 |0.20 |
|is only 17. | | | |
|Stock price has been stuck between $25 and $50 trading range since 1996. |0.05 |1 |0.05 |
|Estée Lauder lacks clear mission and vision statements. |0.05 |1 |0.05 |
|Confusing organizational structure; it is unclear whether group presidents | | | |
|have control over product lines or geographic areas. |0.05 |1 |0.05 |
|Net sales of fragrance products decreased 4 percent to $1,213B; company |0.05 |1 |0.05 |
|continues to struggle in this segment. | | | |
|Company does not offer enough brand names tailored to lower budget |0.05 |1 |0.05 |
|consumers. | | | |
|TOTAL |1.00 | |3.05 |

F. SWOT Strategies

SO Strategies 1. Expand product offerings in foreign nations (S1, S8, O1). 2. Continue to acquire interest in start up companies (S6, S7, O2, O4, O5).

WO Strategies 1. Continue to expand the respective brand name websites and offer incentives to customers (W1, W3). 2. Introduce new fragrance products for men and boys (W5, O4).

ST Strategies 1. Offer rebates to customers to compete with black and gray market distributors (S7, S8, T5, T6). 2. Market new soaps and skin care products that tailor to the natural look (S7, S8, T7).

WT Strategies 1. Draft new vision and mission statements along with a new clearer corporate structure to compete with current competition (W3, W4, T3, T5, T6). 2. Create a new line of products tailored to customers on smaller budgets (W6, T8).

G. SPACE Matrix

[pic]

[pic]

x-axis: 4.4 + -1.8 = 2.6 y-axis: 4.0 + -4.0 = 0.0

H. Grand Strategy Matrix

[pic]

I. The Internal-External (IE) Matrix

| | | |The IFE Total Weighted Score | | |
| | | | | | | | |
| | | |Strong |Average |Weak | | |
| | | |3.0 to 4.0 |2.0 to 2.99 |1.0 to 1.99 | | |
| | |High |I |II |III | | |
| | |3.0 to 3.99 | | | | | |
| | | | | | | | |
| | |Medium |IV |V |VI | | |
|The EFE Total |2.0 to 2.99 | | | | | |
|Weighted Score | | | | | | |
| | | | | | | |
| | |Estée Lauder | | | | |
| | |Low |VII |VIII |IX | | |
| | |1.0 to 1.99 | | | | | |
|Grow and Build | | | | | |

J. QSPM

|Strategic Alternatives |
| |Introduce new products for|Continue to expand into new|
| |non traditional customers |geographic markets |
| | | |
|Key Internal Factors Weight| | |
|Strengths |AS |TAS |AS |TAS |
|Wholly owned and operated offices in 43 countries and territories and|0.12 |2 |0.24 |4 |0.48 |
|sold in over 135 countries. | | | | | |
|Test products on animals only when required by law. | | | | | |
| |0.03 |--- |--- |--- |--- |
|Estée Lauder operates under numerous brand names including Clinique, | | | | | |
|Origins, Bobbi Brown, Flirt! among others. |0.10 |3 |0.30 |2 |0.20 |
|Detailed succession plan in place for Fabrizio Freda to take over as |0.05 |--- |--- |--- |--- |
|CEO in March of 2010. | | | | | |
|The company as global rights to products sold under several name | | | | | |
|brands including Tommy Hilfiger, Donna Karan, Missoni, and Sean John.|0.10 |3 |0.30 |4 |0.40 |
|Company continues to purchase interest in start up and established | | | | | |
|companies such as Bumble and Bumble Products LLC in June 30, 2007. |0.05 |4 |0.20 |3 |0.15 |
|Revenue has increased 40 percent from $5 billion to $7 billion in the| | | | | |
|five year period dating fiscal years 2003-2007. |0.15 |3 |0.45 |4 |0.60 |
|Company specializes in mid level and upper end cosmetics products; |0.05 |4 |0.20 |3 |0.15 |
|markets over 9,000 products. | | | | | |
|Weaknesses |
|In 1990, 75 nameplate department stores sold Estée Lauder; today that|0.10 |2 |0.20 |3 |0.30 |
|number is only 17. | | | | | |
|Stock price has been stuck between $25 and $50 trading range since |0.05 |--- |--- |--- |--- |
|1996. | | | | | |
|Estée Lauder lacks a clear mission vision statements. |0.05 |--- |--- |--- |--- |
|Confusing organizational structure where it is unclear weather group | | | | | |
|presidents have control over the product lines or geographic areas. |0.05 |--- |--- |--- |--- |
|Net sales of fragrance products decreased 4 percent to $1,213 million| | | | | |
|as the company continues to struggle in this segment. |0.05 |--- |--- |--- |--- |
|Company does not offer enough brand names tailored to lower budget |0.05 |4 |0.20 |2 |0.10 |
|consumers. | | | | | |
|SUBTOTAL |1.00 | |2.09 | |2.38 |

| |Introduce new products for |Continue to expand into new|
| |non traditional customers |geographic markets |
| | | |
|Key External Factors | | |
|Weight | | |
|Opportunities |AS |TAS |AS |TAS |
|Weak US Dollar makes US based products more affordable to customers in |0.05 |1 |0.05 |4 |0.20 |
|Canada and Europe. | | | | | |
|Interest rates remain low in the US. |0.08 |2 |0.16 |4 |0.24 |
|Increasing numbers of people are buying products online for convenience,| | | | | |
|cost savings, and confidentiality. |0.12 |3 |0.36 |1 |0.12 |
|Men are increasing becoming more concerned with their looks and the | | | | | |
|stereotypes of men using skin care products are diminishing. |0.05 |4 |0.20 |1 |0.05 |
|In 2006, China experienced a 15 percent growth in professional skin care|0.05 |2 |0.10 |4 |0.20 |
|sales. | | | | | |
|Hispanic population in the US is rapidly growing. |0.05 |1 |0.05 |4 |0.20 |
|Customers are demanding products not tested on animals and which are |0.03 |--- |--- |--- |--- |
|environmentally friendly. | | | | | |
|Customers are becoming more interested in herbal products that are |0.03 |3 |0.09 |1 |0.03 |
|derived from natural sources. | | | | | |
|Aging US population opens new markets for developing skin care products |0.05 |--- |--- |--- |--- |
|for the elderly. | | | | | |
|Many new start up companies with specialty products are created each |0.05 |--- |--- |--- |--- |
|year. | | | | | |
|Threats |
|Consumer complaints and inquires into the use of animal testing for new |0.03 |--- |--- |--- |--- |
|products. | | | | | |
|FDA plans to enforce cosmetic corporations to add a label stating “the | | | | | |
|safety of this product has not been determined.” |0.02 |--- |--- |--- |--- |
|Many new start up companies with specialty products are created each |0.05 |--- |--- |--- |--- |
|year. | | | | | |
|Concerns about the use of aerosols, fluorocarbons and other chemicals in| | | | | |
|the production of cosmetic products. |0.03 |--- |--- |--- |--- |
|Top competitors in the cosmetics industry are diversified with many | | | | | |
|brand names and a wide range of products. |0.10 |--- |--- |--- |--- |
|Products are sold at significantly lower cost over the Internet cut into| | | | | |
|revenues and harm traditional distributors. |0.12 |--- |--- |--- |--- |
|Growing trend among sections of the population for a more natural look | | | | | |
|and reduction in their use of make up and related products. |0.04 |4 |0.16 |1 |0.04 |
|Customers tend to be extremely brand loyal. |0.05 |--- |--- |--- |--- |
|SUBTOTAL | | |1.17 | |1.08 |
|SUM TOTAL ATTRACTIVENESS SCORE | | |3.26 | |3.46 |

K. Recommendations

The QSPM strategies assessed further global expansion and focusing on new nontraditional customers. The QSPM reveals that both strategies are viable options and is inconclusive on which option is the best alternative. Several recommendations with estimated cost figures are included below. These are not meant to be undertaken all at once, but rather in stages over the next 5 years. With Net Income of $450M in fiscal year 2007, these strategies are financially feasible.

1. Expand further into Eastern Europe in the former communist block nations. These nations are rapidly growing, have prospects of joining the European Union, and the people appreciate fashion. Cost of entry/operation is still lower than many other more developed nations. Build two new factories at a cost of $200M each. Also, open 25 new retail stores in shopping malls at an initial cost of $500K each. Total cost of $400M + $12.5M = 412.5M 2. Expand further into China. By some accounts, China is growing at 3 times the rate of the United States and has a population of over 1B. The same target plan as for Eastern Europe with total cost of $412.5M. 3. Develop ten new products and initiate an aggressive advertising campaign to target men in the United States. Estimated cost $200M. 4. Further develop a line of natural skin care products and exfoliaters under a new catchy brand name. Target these products to older customers and customers who are into the natural craze look. Estimated cost $200M

Total Cost = $1,250B

For purposes of the EPS/EBIT analysis, it will be assumed Estée Lauder builds one factory, opens 10 new retail stores and fully implements their aggressive campaign to market to men. Total cost = $405M.

L. EPS/EBIT Analysis

$ Amount Needed: 405M Stock Price: $40 Tax Rate: 36% Interest Rate: 5% # Shares Outstanding: 193M

[pic]

[pic]

M. Epilogue

On November 9, 2007, the Estée Lauder Companies announced an increase in its annual dividend on its Class A and Class B Common Stock to $.55 per share. This amount represents a 10% increase over the previous annual rate of $.50 per share. The $.55 per share annual dividend on the Class A Common Stock and Class B Common Stock was paid on December 27, 2007 to stockholders. Additionally, the company began to repurchase up to another 20.0 million shares of Class A Common Stock or about 10% of the total outstanding common stock. This increases the total authorization to 88.0 million shares, of which about 62.5 million have been repurchased to date.

Also on November 9, 2007, the Estée Lauder Companies Inc. announced the appointment of Fabrizio Freda as President and Chief Operating Officer, effective March 3, 2008. With this move, Chief Executive Officer William P. Lauder has created a succession plan that anticipates Freda becoming Chief Executive Officer within 24 months.

On August 16, 2007, the Estée Lauder Companies Inc. announced that for first quarter 2008, net sales should increase between 5% and 7% in constant currency and earnings per share should be between $0.05 and $0.11. For fiscal 2008, the Company expects net sales to grow between 7% and 9% and EPS to be between $2.28 and $2.40. According to Reuters Estimates, analysts on average are expecting the Company to report EPS of $0.33 on revenues of $1.7 billion for first quarter 2008, and EPS of $2.48 on revenues of $7.4 billion for fiscal 2008.

On July 9, 2007, the Estée Lauder Companies Inc. announced that it has agreed to acquire the Ojon Corporation, a privately-held prestige hair care company based in Canada. Ojon markets and sells products made with ingredients collected by the Tawira, an indigenous community living in the Central American rainforest.

Similar Documents

Free Essay

Estee Lauder Case Study

...Malik Yomen Estee Lauder Case Study Professor Hackenberg October 17, 2010 Estee Lauder Company was founded by Estee Lauder and her husband Joseph Lauder in 1946. Estee Lauder started the company by selling her first beauty products in beauty salons and hotels and established their first department store account with Saks Fifth Avenue in New York in 1948. Estee Lauder is now one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. Estee Lauder is one of the most well known manufacturers and marketers of cosmetic product line companies in the United States and is guided by the original values of quality, delivering outstanding customer service, enhancement of reputation through image, style, prestige, and pursuance of profit, but never at the expense of quality, service, or reputation that Estee Lauder instilled at the beginning. The business strategy and mission of Estee Lauder, in their own words is: “Bringing the best to everyone we touch” through a great business that is committed to uncompromised ethics and integrity. The company is always striving to give its stakeholders the maximum value for their money by continuous improvement and growth in all sectors of the company. The company is primarily managed by the Lauder family members as both the CEO and Chairman of the board are Lauders. It is unclear of the organizational structure of the company, the executive officers...

Words: 1394 - Pages: 6

Premium Essay

Estee Lauder Study Case

...Estee Lauder CASE STUDY ANALYSIS STRATEGIC MANAGEMENT (MGT 658) Prepared by: ACKNOWLEDGMENT Alhamdulillah, first of all we would like to thank ALLAH S.W.T as finally we were able to finish our assignments that have been given by lecturer to us. This task had been done with all afford by group members even though a little bit problem were happened among us while doing this assignment. Luckily all the problems can be settled down and we were able to adapt properly and wisely. Besides that, big thank we address to our supervisor or our lovely lecturer for MGT 657/MGT 658 Mrs. Shaherah Binti Abdul Malik because without his guide our project cannot be done properly like this. He always give us supports and guide to us how to do our assignment in purpose to produce a good outcome from research that been studied. We already analysis and discussing about the Estee Lauder Company. Last but not least, we would like to dedicate a thousand of thank you to anyone that participates directly or indirectly in our assignment to complete this report. Without their commitment and support, this report would not complete successfully. Content of Case Study Analysis: 1. Case Summary/Background Estée Lauder Company was found by Estée Lauder herself alongside with her husband, Joseph Lauder in the year 1946 which manufactures and markets four cosmetic product lines namely skin care, make up, fragrances and as well as hair care products. These products are sold over 150 countries...

Words: 9721 - Pages: 39

Premium Essay

Estee Lauder

...Introduction Founded in 1946, the Estée Lauder Companies, Inc. is one of an American corporation in New York City. Estée Lauder is a manufacturer and market of four cosmetics product lines: skin care, make up, fragrances and hair care products. By integrating “High-Touch” aspect into all day-to-day business activities, this technologically advanced, innovative company has gained a worldwide reputation for elegance, luxury and superior quality. Each of the company’s brands has a single global image that is promoted with consistent logos, packaging, and advertising designed to differentiate it from other brands. Beauty, youth, and being forever young are common themes in the personal products industry. II. Industry Analysis Using Porter’s Five Forces Rivalry Among Existing Firms This is high in the case of Estée Lauder. There are numerous competitors among the market. Estée Lauder’s major competitors are Avon, L’Oreal, P&G, Shiseido, Max Factor, Revlon, etc. Some of these competitors, such as L’Oreal, P&G, have the similar size as Estée Lauder does, which makes the competition intenser. There are various brands under the company, so it is important to differentiate products and increase consumer switching costs. Bargaining power of buyers This is high because there are lots of other big brands in the market and many products in Estée Lauder have substitutes in other brands, so buyers can easily switch to other brands.However, Estée Lauder does not have to worry too much...

Words: 4843 - Pages: 20

Premium Essay

L'Oreal Valuation

...acquisition of Molton Brown Company Limited Analysis and Recommendations & Share Valuation of L’Oréal 1. Executive Summary This report is prepared for the management of L’Oréal Company, the global leader in cosmetics and beauty products. The aim of the report is to analyse and propose recommendations to the board of L’Oréal directors in regards to their proposed acquisition of Molton Brown Ltd, a UK based manufacturer of upmarket cosmetic products. Molton Brown is fully owned by KAO Group, a Japanese manufacturer of personal care products. In addition, the report analyses the current share price of L’Oréal based on current economic climate, their credit rating, corporate governance and other factors. The analysis of financial statements of L’Oreal and its peers indicate that the business is well managed. Over the past three years the company has achieved a regular year on year increase of turnover and at the same time it managed to maintain its operating profit margin, which was the highest when benchmarked to its key competitors such as Unilever or Estee Lauder. L’Oreal current ratio, used to assess the liquidity of the business, decreased versus prior year. This was mainly caused by the issue of commercial paper repayable within one year. This however should not be a concern to the management, as favourable terms with suppliers and customer means that the business can meet its current liabilities. The analysis of peers suggests that it is industry standard...

Words: 4949 - Pages: 20

Premium Essay

Value Driven Marketing at Aveda

...operations and strategic approach perspective to create customer value through differential advantage from comparable offerings in the same market. After comprehensive evaluation, the paper will determine opportunities and draw appropriate recommendations via Value-Driven Marketing approach for future development of the organisation in order to sustain competitive advantage within the industry. 1.2 Industry Context According to Euromonitor latest research, the beauty industry worldwide value was estimated at $426 billion in 2011 (Euromonitor, 2012). Porter (1980) states that within broad industries, subgroups exist in the form of strategic groups, which face their own unique set of competitive rules. In the case of Aveda, the company operates in natural and organic market which is $14 billion worth niche group of the broader personal care product industry. II. AVEDA - THE CORPORATE STRATEGY PERSPECTIVE 2.1 Aveda Corporation - the company background. Aveda Corporation (Aveda) is Minneapolis based manufacturer, established in 1978 by Horst Rechelbacher and it has been operating in the personal product care industry. Aveda offers a line of over 700 premium professional and consumer, plant-derived personal care products. Currently, the company posses 7000 salons, day spas and retail outlets located globally. In 1997, Aveda was acquired for US$300 million by the cosmetic giant Estee Lauder, although it operates as an independent entity. As part of Estee Lauder family of...

Words: 2807 - Pages: 12

Free Essay

Management Analysis

...Case Analysis of L’Oreal Zhang Jiameng (Bryna) 0930822 Dr. Vijay Patel 2015.12.08 Table of Contents Overview and History…………………………………………………………….pg3 Current Situation and Major Issue…………………………………...………… pg3 Competitive and SWOT Factors ………….……………………………………..pg4 Major Objective and Why………………………………………………………..pg8 Alternatives and Assessment…………….……………………………………….pg9 Recommendation and Implementation…………………………………………pg10 Work Cited……………………………………………………………………….pg12 I. Overview and History The L’Oréal Group is a French cosmetics and beauty company founded by Eugene Schueller in 1909, headquartered in Clichy, Hauts-de-Seine. It is the world’s largest cosmetics company, which has developed activities in the field of cosmetics, concentrating on hair color, skin care and so on. In 1973, L’Oréal purchased Synthelabo to pursue its ambitions in the pharmaceutical field. Later on, Synthelabo merged with Sanofi in 1999 to become Sanofi-Synthelabo, which merged with Aventis in 2004 to become Sanofi-Aventis. In the same year, L’Oréal acquired Yue Sai. L’Oréal also purchased The Body Shop in 2006 and acquired major Chinese beauty brand Magic Holidings in 2014. Timeline of L’Oreal Group II. Current Situation and Major Issues 1. Current Situation 1) Global market: L’Oréal is the world’s largest cosmetics company, with worldwide sales of €19.5 billion in 2010. 2) Chinese market: * L’Oréal is the second largest beauty and skincare player in China and No...

Words: 2313 - Pages: 10

Premium Essay

Revlon Case Analyis

...| Revlon: Case Study analysis | BUS 490 Comprehensive Examination: Strategic Management :: Online | | | 3/16/2012 | Table of Contents Introduction 3 Mission Statement 3 Vision of the Company 4 External Assessment 4 Technological trends 4 Demographic trends 4 Economic Trends 5 Political and legal constraints 5 Sociological factors 7 Global trends 8 Industry Analysis 8 Competitor analysis 9 External Factor Evaluation (EFE) Matrix 10 Internal Assessment 11 Company organizational structure 12 Personal policies and management 12 Operational production capacities and policies 13 Financial stability (common ratios and measures) 14 Ratio Analysis 15 Leadership and organizational behavior, corporate culture, etc 20 Marketing 21 Ethical/ legal issues 22 Management information systems and research and development 22 Patents, Trademarks and Proprietary Technology 22 The Internal Factor Evaluation (IFE) Matrix 23 Strategy Formulation 24 Strategic solutions 30 Timeline for Implementation 32 Consequences 33 References: 34 REVLON: CASE STUDY ANALYSIS INTRODUCTION Introduction Revlon is a global color cosmetics, hair color, beauty tools, fragrances, skincare, anti-persiparant/deodorants, and beauty care products company. Revlon case is a comprehensive strategic management case that includes 2006 and 2007 financial statements, competitor information, internal factors, future outlook and more of Revlon Company....

Words: 8786 - Pages: 36

Premium Essay

Market

...LOVELY PROFESSIONAL UNIVERSITY INSTRUCTION PLAN (for Lectures) Term: 3rd Course No. COM604 Course Title: STRATEGIC MANAGEMENT L: 4 T: 1 P: 0 Textbook: 1. Hunger J. D. and Wheelen T. L. , Strategic Management & Business Policy, Pearson Education, New Delhi, 8th Ed., 2006 Other Specific Books: 2. Kazmi, A. Business Policy and Strategic Management, Tata McGraw Hill, New Delhi, 2nd Ed. 2007 3. Jauch, R. Lawrence, R. Gupta and W.F.Glueck, Business Policy and Strategic Management, Frank Bros.&Co., 7th Ed.,2007 Other readings: |S. No |Journal articles as compulsory reading | |. |Camillus, J. C. Strategy as a wicked problem, Harvard Business Review, May 2008 | | |Hirotaka, The contradictions that Drive Toyota’s success, Harvard Business Review, June, 2008 | | |C.K. Prahalad’s Plan: India @75, Business Today, August 24, 2008 | | |McAfee, A. and Brynjolfsson, E., Investing in IT that makes a competitive Difference, Harvard Business Review, July-August, 2008, PP.98-107 | | |Collis, D.J. and Montgomery, C.A., Competing on Resource, Harvard Business Review, July-August, 1995 ...

Words: 2548 - Pages: 11

Premium Essay

Business Strategy

...for a company 4 If a student is able to provide an overview of findings using the following queries as guide (M1) 6 Select four organizations and find their mission Statements and complete the following exhibit by identifying stakeholders that are mentioned and evaluate the differences between firms in the private sector and those in the public sector (M2) 7 Explain the significance of stakeholder analysis (1.2) 8 Managing and partnering with external stakeholders and clear delineation of traditional management tactics and partnering tactics are illustrated (M3) 12 An environmental and organizational audit of your selected organization (use EFE and IFE matrices) (1.3) 14 Prepare EFE and IFE Matrices for your selected companies 19 Estee Lauder 19 Revlon 20 Avon 22 Construct a CPM and provide interpretation and analysis of the results (D1) 24 Application of strategic positioning techniques to the analysis of the organization (1.4) 24 List five strategic positioning techniques company or business had used and discuss how do they benefitted from those strategies (D2) 25 Conclusion 29 References 30 Introduction Johnson and Scholes (n.d.) defined strategy as the direction and scope of an organisation over the long-term: which achieves advantage for the organisation through its configuration of resources within a challenging environment, to meet the needs of markets and to fulfil stakeholder expectations. In this paper, the business environment is tackled...

Words: 7371 - Pages: 30

Premium Essay

Procter & Gamble:

...for females, but actually the number of men spending time in front of the mirror, grooming themselves had increased. With the growing trend for men to use beauty products, P&G started manufacturing more products for them and try to satisfy their needs. For example, they designed the products so that they would attract male consumers, by using dark colors for the packaging so that it looked more masculine. P&G is always try to satisfy needs of consumers. With a company which had more than 100 years history, P&G was strong in brand quality reputation, price competition, scales of economic, variety of products, and brand recognition but it still have some strong competitors such as Unilever, Colgate-Palmolive, Playtex Products, Avon, and Estee Lauder. The distribution and segmentation are quite similar to P&G. P&G was a manufacturing company that prided itself on the quality of its products. To achieve such high quality, P&G had to ensure it had the right machines and...

Words: 3374 - Pages: 14

Premium Essay

Channel Dis Nike

...1........2........3........4........5........6........7 DOMINATING TYPE a) My company would use its influence over its ICI to get its channel conflict management ideas accepted. b) My company would use its authority over its ICI to make a channel management decision in its favor. c) My company uses its channel-related expertise for its ICI to make a channel management decision in its favor. d) My company is generally firm in pursuing its side of channel management issues comparing to its ICI. e) My company sometimes uses its channel-related power to win a competitive channel situation with its ICI. 1........2........3........4........5........6........7 1........2........3........4........5........6........7 1........2........3........4........5........6........7 1........2........3........4........5........6........7 1........2........3........4........5........6........7 OBLIGING TYPE a) My company would in general try to satisfy the needs regarding the channel issues of its ICI. b) My company would accommodate the wishes regarding the channel issues of its ICI. c) My company would give in to the wishes regarding the channel issues of its ICI. d) My company would allow concessions regarding the channel issues to its ICI. e) My company would go along with the suggestions regarding the channel issues of its ICI f) My company would try to satisfy the expectations regarding the channel issues of its ICI. 1........2........3........4........5........6........7 1......

Words: 3427 - Pages: 14

Premium Essay

Bobbi Brown

...Company Profile Bobbi Brown Cosmetic Company is created by celebrity makeup artist, Bobbi Brown. Bobbi Brown started her business in 1991’s with a lip stick and a simple philosophy “Women want to look and feel their best, only prettier and confidence “. Bobbi Brown, she designed her own cosmetic product and the brand are featuring woman’s natural beauty, it timeless and classic. With the realistic concept of strategic, soonest Bobbi Brown cosmetic has achieved an amazing result in cosmetic market. In year 1995’s, Bobbi Brown has sold over her brand to Estée Lauder Company for further development. Within 10 years, Bobbi Brown has expanded her business to more than 60 countries. “Pretty powerful” is one of the charity program created by Bobbi in America and Cambodia, to empowering women and girls with the basic job skill, education and bring them back into a real society. Date established 1991 Listed in SGX 2000 Corporate HQ & Factory United State Manufacturing Location New York Canada London Japan Korea. Major Market United state Europe Asia Australia SWOT Analyze Strengths * Worldwide recognition by famous makeup artists, celebrities , bloggers and magazine editors. * High quality of the products built a very good market reputation and loyalty. * With all experienced and certified makeup artists as their brand consultants, it is always satisfied customer needs and built...

Words: 1524 - Pages: 7

Premium Essay

Amorepacific: from Local to Global Beauty Case

...9-706-411 REV: NOVEMBER 21, 2006 PANKAJ GHEMAWAT CARIN-ISABEL KNOOP DAVID KIRON AmorePacific: From Local to Global Beauty In 2005, Suh Kyung-Bae, President and CEO of South Korean cosmetics company AmorePacific, surveyed a map in his office in downtown Seoul: We have held off major multinational players, the L’Oréals and Estée Lauders, in Korea and are competing successfully with them around the world. We went to France, the Mecca of beauty products, and developed the #4 fragrance in that country, Lolita Lempicka. In China, our cosmetics line is sold in more than 100 department stores in 70 cities and business is finally growing. And we have opened a flagship spa in New York that is doing very well. For 2004, AmorePacific reported 3,300 employees and sales of 1,272 billion Korean Won (KRW), equivalent to US$1,111 million. Cosmetics and toiletries generated four-fifths of sales (and green tea and health care the rest), placing the company among the top 30 worldwide. AmorePacific held a share of more than 30% of the Korean market for cosmetics, versus 8% for its leading local competitor, LG Household and Health Care, and 4% for L’Oréal, the world’s largest beauty products company and the leading multinational competitor in Korea.1 But although AmorePacific’s share of the Korean market had reached record levels and its overall operating margins of 15%+ ranked among the highest in the sector, its sales fell by 5% from 2003 to 2004—and its operating income...

Words: 12002 - Pages: 49

Premium Essay

Revlon Case Study

...STRATEGY CASE STUDY – REVLON Acknowledgement This paper was undertaken during enrollment of master degree of business administration and it is a great opportunity to share this paper for an academic knowledge and development as well as self-improvement management skills. Executive Summary Revlon was founded in 1932 by brothers Charles (Joseph Revson and Charles Lachmann) with a $300 investment from nail products to beauty products. In 1937, Revlon successful started selling products in department stores and drug stores. Revlon was taken public in 1996 traded on the New York Stock Exchange. Today, Revlon is the global company which offering the products over 100 countries and products focus on skin care, cosmetics, personal care, fragrance and professional products. In this case study, the strategic management is focusing on the following:  Identify the firm’s vision, mission, objectives and strategies  Develop the statement of vision and mission of the firm  Identify external opportunities and threats  Construct Competitive Profile Matrix (CPM)  Construct External Factor Evaluation (EPE)  Identify internal strengths and weakness  Construct Internal Factor Evaluation  Prepare Strengths-Weakness-Opportunies-Threats Matrix (SWOT), Strategic Position and Action Evaluation Matrix (SPACE), Internal-External Matrix (IE), Grand Strategy Matrix, Quantitative Strategic Planning Matrix...

Words: 6119 - Pages: 25

Premium Essay

Organization Cdfajsuvnbsjkvnbjkncjkn

...for report in strategic management..................smwjgddshudchsacqwertyuiopasdfghjklhyhfghjkl;xcvbnm, dfdewhcfqid cvugdvd vefvbfv dcvd v f dfvThe Capabilities of Market-Driven Organizations George S. Day, 1993 [93-123] View/Order Item >> Comments from members >> Understanding Market Orientation Considerable progress has been made in identifying market-driven organizations, understanding what they do, and measuring the bottom-line consequences. The next challenge is to better understand how this organizational orientation can be achieved and sustained. The emerging capabilities approach to strategic management offers a rich array of ways to design change programs that will enhance a market orientation. This approach seeks the sources of defensible competitive positions in the distinctive, difficult-to-imitate capabilities the organization has developed. Capabilities are complex bundles of skills and knowledge, exercised through organizational processes, that ensure the superior coordination of functional activities and enable the organization to continuously learn and improve. Examples of defining processes include such typical business activities as order fulfillment, new product development, and service delivery. Capabilities of Market-Driven Organizations Capabilities are embedded in the business's "outside-in" processes, which guide the creation and delivery of value in the organization. Two capabilities stand out as essential ingredients of a market...

Words: 934 - Pages: 4