...On January 13th the Costa Concordia ran aground off the Tuscan coast. The news agencies have reported that Captain Francesco Schettino ran aground while attempting to pass near the islands so that a member of the crew could waive to his family on shore. The Captain made the situation worse when he abandoned ship while passengers were still on board fighting for their lives. The entire world is left wondering what in the world was this guy thinking. Captain Schettino obviously made a few bad decisions and acted unethically but he is not alone (Walford, 2012). You simply need to open the paper to find dozens of other seemingly capable people making horrible decisions. This paper will explore the common characteristics of poor decision making, resisting requests to act unethically, and the way to lead ethically. Common Characteristics of Poor Decision Making There are three common characteristics of poor decision making. They are failing to remember goals, overconfidence, and complexity of the issues. “Failing to remember goals or focusing on the wrong goals leads to poor decision making” (Mallor, Barnes, Bower & Langvardt, 2010). An example of a business focusing on the wrong goals is the railroad industry. At one time the industry dominated transcontinental transportation in the United States. The railroad industry focused on being in the railroad business rather than the transportation industry. Had it focused on meeting the transportation needs of its customers it would...
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...Module Three Questions Segment One: Teen Pregnancy 1. If this was your client, what would you say and do? Be specific. Why would you respond this way? The first thing I would do is remind the client of the rules of confidentiality to maintain a level of trust. Then I would review the situation with her and ask her what would it take for her to be able to discuss the pregnancy with her parents. Provide assistance by asking the client if I could call a meeting with her and her parents and give her an opportunity to tell them in a safe environment what is going on. I would also try to find out who it is in her life that she does trust and who she could tell, maybe a favorite aunt or uncle or maybe a trusted teacher or parent of a friend who could help her inform her parents. I would encourage her to tell her parents mainly because eventually there will be no way of hiding the fact that she is pregnant and that it may be best for her to tell them instead of waiting and have them find out through rumours or by someone else. I would respond this way because if I went to her parents it would be breaking confidentiality and it would destroy any level of trust that had been developed between the client and myself. 2. What is an Informed Consent Form and why is it important? What would you include on your own Informed Consent Form regarding confidentiality? Why? Informed consent is a legal procedure to ensure that a client is fully aware of all the costs and...
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...Ethics in Action Lisa O’Connor Legal Environment BUS670 Anthony Patete September 24, 2012 Ethics in Action Ethics today plays a big part of everything we do socially, individually and the business we work for. Understanding the common characteristics of poor decision making, how to resist making unethical decision and leading the way ethically are great tools we can use to achieve ethical decision in all aspects of our lives. Common Characteristics of Poor Decision Making “Man’s most enduring stupidity is forgetting what he is trying to do” (Mallor, Barnes, Bowers, & Langvardt, 2010 p. 115). Failing to remember goals is the first characteristic that needs to be addressed when discussing poor decision making. In many scenarios the end goal is the driving force to making good decisions. The problem is in most cases the end goal is lost in the journey to the destination. The company I work for recently decided to bring SAP ERP software onboard to all our sectors. The goal was to become more competitive in the aerospace industry and to harmonize the sites to common practices. The problem we encountered was each site was very different with business practices and by trying to harmonize all the business sectors to do the same procedures we wound up spending more money and creating inefficiencies across the sites. Instead of making us more competitive it cost us more to do the same jobs. We lost sight of the end goal of becoming...
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...This case study features John, a CFO of a startup company. He reports to the recently hired CEO, Ralph. They work at a small tech startup company that is funded through venture capital. There is a great deal of pressure being placed on John to produce successful results as only 10% of startups actually succeed (Patel, 2015). Ralph has asked John to record the revenue of an impending sale to reflect on this quarter’s financial statement, which will be prepared in a few days time. John is hesitant about recording unrealized revenue because it does not follow standard financial reporting guidelines. Ralph insists though, because the next round of funding in coming up as well and would make the company appear more attractive to the investors. Using the five ethical tests: The Utilitarian Approach, The Rights Approach, The Justice Approach, The Common Good Approach, and The Virtue Approach, I will demonstrate the ways in which this case is unethical and show that John should not recognize the revenue until the sale is complete. The first test we will examine for this case is the Utilitarian Approach. We begin by asking if everyone involved benefits more than they suffer from inflating the revenue. In the short term, everyone in the company could benefit from John’s decision to add the potential sale as revenue because it would appear that the company was more financially successful. This fact alone could permit the second round of venture funding to be accessed. The CFO...
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...Comparing and Contrasting the Code of Ethics Aquila' Mahdi Counseling 501 Liberty University February 26, 2012 Dr. S. Sadik Abstract This paper will attempt to examine the code of ethics from the American Counseling Association (ACA) and the American Association of Christian Counselors (AACC). It will take a look at the differences and similarities shared between the two organizations, respectfully. It will examine confidentiality, dual roles and sexual intimacies. Comparing and Contrasting the Code of Ethics This paper will attempt to examine the code of ethics from the American Counseling Association (ACA) and the American Association of Christian Counselors (AACC). It will take a look at the differences and similarities shared between the two organizations, respectfully. It will examine confidentiality, dual roles and sexual intimacies. Establishing trust between the client and therapist is crucial in developing a relationship within the therapeutic structure. In the role of counselor, it is imperative that confidential information shared by the client isn’t divulged outside of the confines of therapy unless the client has given the therapist permission to do so. The only exception in which a therapist can break the client-therapist confidentiality is within the context of the law. It is important for a therapist to discuss confidentiality and its limitations within the initial consult of therapy. When counseling a family or more than one person during a...
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...Associate Level Material Appendix G Ethical Actions Worksheet Was there anything in either the University Of Phoenix Student Code Of Conduct or the Student Code of Academic Integrity that surprised you? If so, what was it? Why were you surprised? If not, why not? * * There wasn’t anything in either handbook that took me by surprise. From the readings this is every day practices if you are a person with any kind of ethics, morals or values. You should take pride in yourself, and your school. In everyday life we all have rules and regulations that one must follow; I don’t see the student code of conduct materials any different from any other rule that needs to be followed. Over time, ethical leadership shapes a culture that governs itself according to shared values. These codes of conduct, academic integrities, and rules must be in place for community structure. Without these rules in place there would be no order on or off school campus. We are all adults and must act as such we should not need anyone to tell us how we should or should not act. * * * What did you learn about the behaviors considered important for an ethical learner or student in the University of Phoenix learning community? * Sensibility is a very important behavior for a student at the University of Phoenix. A student may get upset about something written but there sensibility will keep them from making an issue of it, and just from reading a few of the post on phoenix...
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...How do OMM activities create value and a competitive edge at the input, operations, and output stages? A company can add value and a competitive edge at the input stage by choosing the best raw materials possible, the best quality for the best price. A competitor may choose a higher quality raw material but if it costs too much in the end the consumer may not find the value in it. The text uses the example of Amazon selecting the best books for its library. At the operations stage, the business must effectively produce the product by the most efficient means but also maintaining the highest quality. In this stage, the text references McDonalds “a few years ago, McDonalds managed to create a fast-cooking burger machine and installed it in several stores” (Axia College, 2007, p. 376). The problem was the burgers didn’t taste that great. Cheap raw products may not be the best investment if the product in the end isn’t desirable. McDonalds ended up scrapping the machine. Finally, the output stage is detrimental to a business. Getting the product to the consumers when and where they want it is key. Consumers want quality and affordability but they also want convenience. They want to be able to pull through that McDonalds drive thru and quickly grab a great tasting hamburger. Amazon customers want to be able to conveniently pick up a book. Amazon has responded to customers’ desire for convenience by partnering with the Kindle, an online reading tool. Now customers can...
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...1 Macro Trends Brian Howard BUS620 Robert Tielman June 17, 2012 2 In the US, the number of health problems and a general concern for living a healthy lifestyle have resulted in the growth of reduced fat products and nutritional products in the US foodservice industry. The foodservice industry grew at a compound annual growth rate (CAGR) of 2.2 percent from 2006 to 2011 and is expect to grow at a rate of 1.9 percent until 2016. The macro trends, such as employment and Gross Domestic Product growth in the economy, are expected to remain strong on account of lower inflation figures and improving employment figures in the country. As a result of economic uncertainty, US consumers are evaluating their spending and value buying is becoming a major driver in the US foodservice industry. Consumers are not only considering price as a key facet of value, but also considering quality, taste, and convenience as aspects of value buying...
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...Runaway Ethics: Determining Preferred Courses of Action Through Ethical Analysis of the 2009 Toyota Motor Company Automobile Recall In September 2009, Japanese automotive manufacturer Toyota issued a recall of 3.8 million vehicles due to “unintended acceleration” that was believed to be caused by loose floor mats becoming lodged under the gas pedal due to a design flaw in the pedal layout. Since the initial recall, which affected seven models ranging from 2004 to 2010, more details have emerged. Instances of surges in acceleration in Toyota vehicles have been investigated by the NHTSA on six separate occasions since 2003 and over two thousand owners have claimed to experience the phenomenon. Consumer Reports examined cases of unintended acceleration surges in the United States for 2008 and forty-one percent of all instances involved Toyota vehicles. Most tragically, sixteen people have been killed in accidents resulting from unintended acceleration in Toyotas and over two hundred-forty have been injured. As a short-term fix, Toyota brand dealers began removing floor mats or fastening them to the floor pan in order to prevent lodging under the accelerator. More recently, dealerships have begun reshaping or shortening accelerator pedals until replacements become available for installation. However, some consumer groups have criticized Toyota’s sluggish and secretive response, and a national class-action lawsuit has been filed against Toyota alleging that the floor mats...
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...Consulting Project Plan – Part One The discovery phase is a call to action. The purpose of a consultant during this phase is to guide the client through the process and keep them engaged. The action that needs to take place during this phase is one that will improve the organizations function. Although there is research that will occur to collect data, the research is not the main goal. The research is only meant to gain a better understanding of the business problem. Present Problem Morale is more than people just being happy or eager to work. Low morale can have a devastating consequence on productivity and ethics. The Intercontinental Chicago Magnificent Mile has a business problem of low employee survey scores as a result of low employee morale. Underlying Problem There are three man things that the employees are upset about. The first problem is the employees are unhappy with the benefits being offered compared to other companies in this industry. The second problem is the employee are unhappy with the food and beverage being served in the cafeteria. The third problem is the employees are unhappy with how management balances work schedules and their personal lives. The Cause There are a few things that is causing and helping to maintain this business problem. The benefit carriers in Illinois changed the benefits offered to the hospitality industry. One of the major carriers left the Illinois market causing a monopoly. There were also a large number of insurance...
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...Kelvin Perez Principles of Ethics Professor: Teresa Knox DeVry University The Mayor of a large city was given a free membership in an exclusive golf club by people who have received several city contracts. He also accepted gifts from organizations that have not done business with the City but might in the future. The gifts ranged from $200 tickets to professional sports events to designer watches and jewelry. I understand that the Mayor of the city is the big boss. He controls what comes in and goes out of the city. Why must the Mayor receive gifts for the duty that he was employed for? If anything the taxpayers who pays these contractors should be the one receiving gifts. I don’t think this is acceptable, the Mayor ensures the city runs smooth. I haven’t yet seen a parent get a gift from the teacher or principle or any type of schooling system for teaching their child to be a good kid. I know for a fact that Locke would have addressed this situation the same I would of. He would of demand to get those gifts and give it to the less fortune in the city to the one who does need the extra help. And doing so this action can help the city come together. By this Locke would have started war with the city for no respect. Locke believe in our natural rights meaning that he believe in commonwealth and by that it was to enjoy our personal rights, and honored the right of each other living together as commonwealth. A college instructor is pursuing her doctorate in night school...
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...accordingly and their image become better when they get the consultation from the FDA, because they know that the FDA's credibility is high and people will believe what ever that FDA recommend them to do. In the meantime Pepsi also know that this problem is not come from their side but it just they want to gain back public trust and Taking full responsibility for solving the problem. By taking full responsibility, Pepsi has shown to their public that they listen to the their customer complain although they know that this complain is the absurd. They know that the problem are not come from their side. But as the result from their strategy, it will satisfied their customer dissatisfaction about the Pepsi product. Furthermore with this action, it show to the public that the quality and the safety of their product is the priority of the company Using the media to present the case. They know that there are no other option that they can use to change their customer perception unless they use the persuasion power. So the best way to use persuasion power is to use media power because it can disseminate information throughout country in the short period of time. By using media also, people will get the real picture what is really happen and this will make the customer perception to change easily like when they use Video News Release (VNR) to disseminate information about their production method and this is the turning point for this 2- Evaluate Pepsi decision not...
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...why Hult is right choice to pursue an MIB Degree as it gives us exposure to study in two different parts of world in 1 year. With this you get an opportunity to understand culture of two different countries and work in a different environment with people from various nationalities. Secondly, it gives an opportunity to build lifelong international connections. We get an opportunity to network with people from over 120 nations. To pursue an MIB degree while studying with people from such diverse background gives us an experience to work with multinational teams. I believe no other business school offers such unique opportunity. Also, Hult offers unique business experience in 1 year through the Action Learning Project. As a part of curriculum it offers student to work on real life action project for 3 months. Also, the faculty of Hult International Business School come from diverse background and have worked for various companies like Philips, Xerox etc. which gives students a great chance to network and helps to prepare for jobs. Hence, I would conclude that to pursue an MIB degree, Hult International Business School would be right and best option as it stands apart from other Business Schools. Opportunity for studying in 2 campuses, building lifelong international connections and a chance to have...
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...LEARNING TEAM CHARTER – TEAM “B” |Course Title |BCOM/275 BUSINESS COMMUNICATION AND CRITICAL THINKING | | | | | | | | | | | Team Members/Contact Information |Name | |Phone | |Time zone and | |Email | | | | | |Availability During the Week | | | | | | | | | | | |Erica | |803-709-4032 | |SC “Eastern Time” available everyday | |msewilson25@email.phoenix.edu | | | | | | | |msewilson25@hotmail.com | |Nikole | |859-866-0256 | |Eastern Standard Time | |nikolehoskinds@gmail.com | | | | | |Available M-F 6pm-8pm ...
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...lucky. I like apple He/She/it is/verb+s She is a girl. He loves chocolate. They/you are/verb They are hungry. You always play with us. 1. Facts (something is generally known to be true) The sun sets in the west. | The sun never sets in the east or south or north, but always in the west. | 2. Repeated actions or habits Colin always plays soccer on Tuesdays. | Colin plays football regularly - every Tuesday.In English, signal words are often used, e.g.: always, never, seldom, often, regularly,every Monday. | 3. Action set by a time table The train leaves at 9 pm. | Although the action takes place in the future, it takes place regularly and is set by a time table. | 4. Feelings I love her. | When you love someone, that's a state, a fact or emotion, but not an action (like running for example). Whenever you want to express a state, possession, sense or emotions, use the simple form (not the progressive). The following words all belong to this group: * be (I am happy) * hate (I hate you) * hear see smell * like * love * think * understand * want * wish | 5. Permanent actions Ann lives in Shatin. The verbs can, may, might, must remain the same in all forms. So don't add s. Example: he can, she may, it must Verbs ending in o or a sibilant (ch, sh, s, x) add es instead of s. Example: do - he does, wash - she washes A final y after a consonant becomes ie before s. Example: worry - he worries But: A...
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