...Warren Cameros July 15, 2015 BSBA-FM 4 1.)Differentiate what is manners and etiquette. Manners are an expression of inner character. "manners are made up of trivialities of deportment which can be easily learned if one does not happen to know them; manner is personality—the outward manifestation of one's innate character and attitude toward life." Manners are common sense, a combination of generosity of spirit and specific know-how. Etiquette is a set of rules dealing with exterior form. Rules of etiquette are the guiding codes that enable us to practice manners. proper etiquette is meant to help people get along with each other and avoid conflict. Respect, kindness, and consideration form the basis of good manners and good citizen-ship. Etiquette becomes the language of manners. Rules of etiquette cover behavior in talking, acting, living, and moving; in other words, every type of interaction and every situation. 1.) 5 manners in the family or at home. -Say, "Please" and "Thank you" often. -Always greet someone when they come over to your house. -Opening doors for others. When going into buildings, allow elders to go first and open the door for them. When preceding others into a building, don"t let the door slam in the face of those behind, but hold the door until the person behind can grab it. Also teach your children that if someone holds the door for them, then...
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... “Are Manners Really That Important?” As a child growing up in the United States during the late 70’s and early 80’s “manners’” were a huge part of my upbringing. Not only were manners being taught to me at home, they were also being taught and reinforced at school. I never really thought of it as having a sensitive awareness to the feelings of others. I just figured at the time, it was just the way my family did things. Little did I know that the manners I was being taught would serve a purpose throughout my life. Today as I look around, whether I’m out in public, work or even within my own family, I must say there are very little signs of any basic manners being taught anymore. So my question is how important are manners in todays society? So what are manners, where did they come from and what purpose do they serve? Well let’s start with the very definition of the word manners. (manners) polite or well-bred social behavior, social conduct: According to John Daly founder and president of the key class. Today’s etiquette is said to have been started by the French. It started in the royal courts in the early 1600’s and 1700’s. King Louie the XIV had his gardener put up signs called “etiquettes” when he found that the aristocrats had been trampling through his garden. Etiquette used to mean, “keep of the grass” but when it was seen that the dukes and duchesses walked right past the etiquette signs the king himself had to decree that...
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...To : Teacher name From : Julia Tarasevich Subject : The Etiquette School Singapore On Monday, 20 of January we went to the venue to learn western and American etiquette with our class. We have met at Hanis café and had been waiting for the bus which was late. Next, we arrived to the school and Ms Ayuru began to tell us what etiquette is in general. Also, three waitress were helped her to serve the tables and helped us learn dining etiquette in a professional way. After the introduction how to manage tableware we started to put it into practice. Etiquette in general is a series of suggestions and rules which are designed to show people how to behave yourself completely. At this point, there are two types of dining etiquette, such as European and American. The difference between them is just the way how to put spoon and fork on your plate. In another case, similarity between them is that a person do not allow to put hands on the table. In addition, dining etiquette is a thing that everyone must to know in case of going to a high class restaurant as example. Anyway, knowing etiquette is a privilege of everyone and we have to know it like the back of one’s hand. It was my first experience visiting this kind of the Etiquette School, however I have got a lot of useful information about good manners. Firstly, I knew there is a rule that we exactly have one side only to put spoon and knife while I took a break and different side when I finished...
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...Business Etiquette Author’s Name Institutional Affiliation Introduction Amazingly, American companies are spending hundreds of thousands of dollars to send their managers to etiquette seminars—often $2500 a day—to help them learn how to mind their manners in a variety of business situations (Buhler, 2000). Over 50% of the business transactions are closed over a meal? If you’re focusing on how to eat, you may have trouble focusing on the business at hand! Today, I’m going to talk to you about why knowledge of business etiquette is important. Major Point 1: Why a Knowledge of Business Etiquette is Important Recent economic conditions have brought changes to the function of all employment with layoffs occurring in fields that have traditionally experienced shortages (Kermis and Kermis, 2010). With the increased difficulty in getting a job—along with the increased difficulty of keeping a job—the importance of soft skills has similarly increased. Even in the field of accounting, technical skills, while certainly critical, are not enough for a …”career that includes an individual’s selection, retention and advancement” (Kermis and Kermis, 2010, p. 1). Acquiring these important soft skills will help create a polished professional presence regardless of your career field. Soft skills include knowledge of business etiquette, strong interpersonal skills, and the ability to handle difficult situations, adaptability to change and diversity (Marsh, 2012). Soft skills are a blend...
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...1.0 Introduction The article When Digital Etiquette Matters is an awareness article from Dr. Termit Kaur Ranjit Singh (senior lecture at the School of Educational Studies at Universiti Sains Malaysia (USM)) who shares with us her perceptions towards teenagers busy chasing their social network lifestyle. These particular groups of people tend to care more about the trending gadgets that available in the market, without thinking wisely about their personal financial savings. Whenever this kind of trend reaches its limit, irresponsible attitudes of teenagers occurs when using technology among others. The author also stated that teenagers nowadays, prefer to socialize by using gadget as a tool rather than having a conversation with the closes person. By having a face-to-face communications, it eliminates ambiguity whenever conversation occurs. 2.0 Summary This article explains about the digital etiquette. Teenagers these days see parents and teachers as people who know very little about using technology, on contrary parents and teachers see students getting out of control with all available technology. Technological misuse and abuse has become a societal problem. The solution is called “Digital Citizenship” where users are taught appropriate technology behavior. A good digital citizen is one who does the right thing when he or she is online. Most people feel uncomfortable talking to others about their digital conduct. Moreover, they have the rights to their own privacy and freedom...
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... and that noble ladies and gentlemen are things of past, and you may think that you can only see a man hold a door open for a lady at a renaissance festival, I know a few people who might disagree. Ladies and Gentlemen Many people believe that etiquette is nothing more than the art of trying to catch someone using the incorrect fork at a dinner party. They however are mistaken, as etiquette has served as a code of social behavior for centuries, starting with the nobles, and the idea of ladies, gentlemen courtier. Although few people think of etiquette at any time except on the occasion of their wedding, we all however mostly practice it every day, often as a matter of routine. Though formal and elaborate manners have always been required for life in the Royal Court, but are these ideas of ladies and gentlemen an out dated notion, or do more people than you would think still believe in this way of life. When considering the definitions of a lady or gentlemen, you would most likely thing of a lady as a well-mannered and considerate woman with high standards of proper behavior, and a gentleman as a man of gentle or noble birth or superior social position, or something very similar to the definition of a lady. Etiquette as we think of it was established in the Versailles court of French King Louis XIV. There was a large circle of courtiers, ladies and gentlemen whose main occupation was hanging around the court, attending balls and ballets, dining, and looking fabulous...
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...Making Friends in China SGT Robert, Wade H. SFC Franklin, Jeremy ALC 728-12 15 September 2012 Making Friends in China I. Public Life Displays of affection Greetings Dining In a person’s home In a restaurant Business Bargaining Saving Face Gifting Meanings Taboos SGT Robert, Wade H. SFC Franklin, Jeremy ALC 728-12 15 September 2012 Making Friends in China As with any culture to be successful in China socially, one needs to understand the manners and etiquettes that the culture follows. Many cultures have changed greatly over the centuries, but China’s remains very similar to its roots around the family and authoritarian. Unlike western cultures, much of the Chinese etiquette continues to be very rigid. Understanding and putting into practice the manners and etiquettes of Chinese culture will help a person to create new friendships, rather than enemies, and be accepted by more people within the country. These manners and etiquettes cover behavior in public, dining, conducting business, and even gift giving. In public Chinese people are very formal in their behaviors. Public displays of affection such as kissing, hugging, making eye contact, or hand holding are strongly discouraged; however, hand holding amongst friends of the same sex commonly occurs. Personal space is given very little concern within China, especially during national celebrations when most people go out, and the streets become very crowded from the largest cities to...
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...Etiquette Etiquette is the rules by which we handle ourselves in social situations such as around a dinner table, the way we dress appropriately for different functions or appropriate behavior when meeting strangers or people from other cultures. The basis for good etiquette is a respect that you show towards your fellow men and what you expect other people to behave towards you in a civilized and orderly manner. Etiquette is important to order and regulate social situations especially where strangers meet for the first time and again a sign of respect towards each other. It is also an important tool for people to be accepted into a social circle of their choosing. The first example of etiquette which I use in my own life is how to conduct myself towards people older than me or people in authority over me. My attitude should be respectful and my body language should show it in things like a humble but self-assured way. This can be achieved by an upright but not proud body position, down cast highs but direct looks when spoken to, a firm but efficient hand shake, not for too long. Your tone of voice should be clear and even with no trace of aggression. The second example is how to conduct yourself when meeting strangers. The etiquette around this theme can differ from group to group, for example, more informal when meeting peers, a difference when mixed genders meet each other and when younger and older people meet. When meeting a peer of a same gender, a person can...
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...and Education Cross-Cultural Etiquette and Communication in Global Business: Toward a Strategic Framework for Managing Corporate Expansion Ephraim Okoro1 1 School of Business, Howard University, Washington, USA Correspondence: Ephraim A. Okoro, Department of Marketing, School of Business, Howard University, 2600–Sixth Street, NW, Washington, D.C. 20059, USA. Tel: 1-202-806-1545. E-mail: eaokoro@howard.edu Received: March 22, 2012 doi:10.5539/ijbm.v7n16p130 Abstract The expanding scope of business corporations in the first decade of the twenty-first century is drawing much scholarly attention, and the trend has been described as a fact of life that defies the stretch of human imagination. The concept of global economy has expanded consumer awareness, defined new standards and rules of operations, and increased the need for national and corporate interdependence. Multinational organizations are exploring opportunities around the world, demonstrating sensitivity towards cultural differences in order to gain from the proliferation and growth of international enterprise. Recent studies indicate that while some corporations compete successfully in the global marketplace, others have failed to sustain their competitive advantage because of cultural imperialism or inadequate acculturation of their managers on international assignment. Corporate analysts argued that the key to global business success depends on effective cross-cultural etiquette and global workforce diversity...
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...Business Etiquette Etiquette is not a term that most business people, or anyone for that matter, are comfortable with. It is an important word in today's business world. Let's define what "Etiquette" is. Etiquette, business or social etiquette is the art of taking the unfamiliar and making it familiar to many. That's what the "rules" (they are really guidelines rather than rules) of etiquette are. Nothing more,nothing less. For example, job descriptions are a form of Business Etiquette. Signs within the bank, such as the signs on each counter, are business etiquette. Easy to find stationary, directions of layout are a form of business etiquette. Whenever a business is offering something -- an idea, service or product that is new or relatively unknown, to a potential customer, the "Rule of Business Etiquette" comes into play. And it is not just for a business to apply these guidelines. Anybody, when they are asking someone else to accept something new should also be using Rule #1 of Business Etiquette. E.g. change over from one technology platform to another should be informed in advance by way of a letter or through display boards at the premises. Business Attire Do's & Don'ts Looking the part promises both personal and financial success. Quality garments wear longer, fit better, and therefore, save money in the long run. Above all, if your clothing projects a professional image, others will respond to you in kind. Here are a few suggestions for maintaining the proper image: ...
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...Spain Country Report Feb. 14, 2013 Doing business in a foreign Country can be a very difficult thing to do if you are not familiar with proper business etiquette in the Country in which you are doing business. It also helps to have a good understanding of family life and the culture, ad well as social customs in the new country. This report will tell you, our valued employee’s, how to be successful in Spain, the home of our newest expansion branch. The figure to the left shows the current trends in the unemployment rates in Spain compared to the US, Portugal, and the UK. It is very important with the constant rise in unemployment in Spain that you go to the new branch prepared and therefore everything in this report should be considered important. Business Etiquette The first thing that you need to know when doing business in Spain is how to properly introduce yourself in a business setting. The most common and accepted way to professionally introduce yourself in a business setting in Spain is with a firm handshake with direct eye contact being kept throughout the gesture. Men should wait for women to extend an offer to shake hands if she wishes. When verbally addressing people in the business setting “Try to address people by their title and last name until invited to do otherwise.” (Coleman, 2011) For people in Spain, calling them by their title and last name is a sign of respect and this will go along way with them. These are two small things that will gain you the...
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...Be Attuned to Business Etiquette [pic] Prepared by: [pic] Jeshua Johnson Bri Johnson Case # March 21, 2002 Dr. Castro’s International Business Class Executive Summary: Many overlook the importance of knowing business etiquette, especially when dealing with business partners from foreign countries and/or other cultures. Oftentimes, business partners in foreign firms have different cultural practices and customs. Being aware of these various customs and practices is crucial to being successful in an international business environment. The importance of these customs to their cultures can vary into such extremes as describing proper manners in situations to outlining how to live a proper life according to the religious practices of the country. These customs can dictate basic protocol for certain situations, guidelines for proper nonverbal communication, ways to show gratitude correctly, and the words you choose to use. There are six considerations to keep in mind when dealing with business etiquette across cultural boundaries: 1. Be prepared, 2. Slow down, 3. Establish trust, 4. Understand the importance of language, 5. Respect the culture, and 6. Understand the components of culture. These components include aesthetics, attitudes and beliefs, religion, material culture, education, language, societal organization, legal characteristics, and political structures. Understanding these basic considerations and components can improve...
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...3. MARKETING & ADVERTISING Developing a Professional Presence • By yenhui • Feb. 1, 2012 • 2028 Words • 21 Views PAGE 1 OF 9 Professional presence Professional presence is a dynamic blend of poise, self confidence, control, and style that empowers us to be able to command respect in any situation. Once acquired, it permits us to project a confidence that others can quickly perceive the first time they meet us. The importance of making a good first impression A positive first impression can be thought of as the first step in building a long-term relationship. The Primary Effect The development of professional presence begins with a full-appreciation of the first impression. The tendency to form and retain impressions quickly at the time of an initial meeting illustrates what social psychologist call a primacy effect in the way people perceive one another. The general principle is that initial information tends to carry more weight than information received later. First impressions establish the mental framework within which a person is viewed, and information acquired later is often ignored or reinterpreted to coincide with this framework. The First Few Seconds When two people meet, their potential for building a relationship can be affected by many factors. Within a few moments, one person or the other may feel threatened, offended or bored. Assumptions versus Facts The impressions you form of another person during the initial contact...
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...THE JORDANIAN ARABIC ETIQUETTE OF GREETING AND LEAVE-TAKING Abstract This study mainly talks about politeness of greetings in general and the sociolinguistic politeness in particular in the Jordanian society. It sheds light on the way Jordanian people greet each other in their daily life. Due to the fact that all human beings want to have a peaceful life, their way of communicating with each other has to be a polite one and therefore they adhere to a group of well-established conventions. By doing this, they make their life easier and show more respect, consideration and sentiment for those surrounding them. This study focuses on two important issues; the various patterns of Arabic greetings and the sociolinguistic factors that play an important role in the formation of these patterns. Greeting conventions used by Jordanian people are mainly taken from the Islamic teachings as well as the Arabic traditions. As previously mentioned, people adhere to these conventions in order to keep open and peaceful channels of communication with each other. This study also discusses the factors that play role in forming greetings by Jordanian people including gender, age, context of situation, and time. The sociolinguistic factors that play a role in forming greetings involve two rules; the socio-cultural and the socio-religious rules. Introduction This study aims to shed lights on the various patterns of greetings used by Jordanian people in their daily life. It is important...
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...Tattoos and Work Etiquette Workplace etiquette can be defined as; a code that governs the expectations of social behavior in a workplace, in a group or a society. Work etiquette tells the individual how to behave when dealing with situations in a working environment however trivial the situation is. (http://www.businessdictionary.com/definition/business-etiquette.html) Workplace etiquette is the code of comduct for all employees in a work place to abide by. Etiquette is the golden rule describing the manner in which employees should represent themselves and the company at all times. From the way you dress, to the way you speak, to the way you represent the company overall deals with etiquette. Workplace etiquette also deals with the physical appearance of its employees; with things such as tattoos in the workplace, hair color, following company procedures to avoid mistakes, all the way down to the protocol to handling mistakes when they are made and steps to take to avoid these same mistakes in the future. Tattoos have become a common trend amongst the up and coming generations. When deciding to get a tattoo it is always important to choose a place that can easily be covered by clothing. It can be estimated that nearly 25% of the U.S population have some sort of tattoo and almost 50% of that count will eventually want their ink memory removed. Laser tattoo removal techniques have been introduced to removed unwanted body designs, and can eliminate tattoos with minimal side...
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