...Business Etiquette Etiquette is not a term that most business people, or anyone for that matter, are comfortable with. It is an important word in today's business world. Let's define what "Etiquette" is. Etiquette, business or social etiquette is the art of taking the unfamiliar and making it familiar to many. That's what the "rules" (they are really guidelines rather than rules) of etiquette are. Nothing more,nothing less. For example, job descriptions are a form of Business Etiquette. Signs within the bank, such as the signs on each counter, are business etiquette. Easy to find stationary, directions of layout are a form of business etiquette. Whenever a business is offering something -- an idea, service or product that is new or relatively unknown, to a potential customer, the "Rule of Business Etiquette" comes into play. And it is not just for a business to apply these guidelines. Anybody, when they are asking someone else to accept something new should also be using Rule #1 of Business Etiquette. E.g. change over from one technology platform to another should be informed in advance by way of a letter or through display boards at the premises. Business Attire Do's & Don'ts Looking the part promises both personal and financial success. Quality garments wear longer, fit better, and therefore, save money in the long run. Above all, if your clothing projects a professional image, others will respond to you in kind. Here are a few suggestions for maintaining the proper image: ...
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...Main Page From ExecutivePlanet.com Contents 1 Discussion Forums 2 Related Links 3 Guidelines for business etiquette 4 Essential business culture guides for the international traveller Discussion Forums Related Links [1] Contact Executive Planet Guidelines for business etiquette Executive Planet™ provides valuable tips on business etiquette, customs and protocol for doing business worldwide. Our guides are co-authored by experts in international business etiquette, who are available to answer your questions on the discussion board. Essential business culture guides for the international traveler Argentina Australia Austria Belgium Brazil Canada Chile China Colombia Denmark Egypt France Germany Hong Kong India Indonesia Iran Ireland Israel Italy Japan Jordan Malaysia Mexico Netherlands Peru Philippines Poland Portugal Russia Saudi Arabia Singapore South Africa South Korea Spain Sweden Switzerland Taiwan Thailand Turkey United Arab Emirates United Kingdom United States Venezuela Yemen The Executive Planet™ guides to doing business worldwide each contain the following articles: Let's Make a Deal - negotiating tactics, the value of connections, recommended business card style and content, business card protocol, sitting and presenting yourself in meetings, language for brochures and promotional material, pace of...
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...Email etiquette is the proper and acceptable behaviour expected from an email sender. It is primarily concerned with matters of courtesy in email communications. When you use the right email etiquette it shows professionalism and efficiency. When you use the wrong email etiquette it gives a bad impression to the recipient and its shows a lack of care and respect. Email etiquette is important because our correspondence says a lot about us and it gives an instant impression to the person receiving the mail. There are certain things that are acceptable when writing to another party and certain things that are simply not. Another reason why it is important is because I want to make sure I come across as respectful, friendly, and approachable. I don't want to sound curt or demanding, back to impressions, I don’t want to give the wrong ones from the wording of our email. In the book Email Etiquette it is stated that there are 8 ways to write great email which are; 1. Clearly identify the subject matter of the email 2. Be as concise as possible 3. Check your spelling and punctuation 4. Use an appropriate style 5. Request the action or information you need. 6. Explain how urgent your message is. 7. Use attachments to provide detail 8. Include further contact details If you follow the 8 above steps you’re on your way to writing an effective email which will be clear, professional and get your desired message across to the recipient. When you use the proper etiquette...
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...Etiquette Etiquette is the way a person presents himself to others, being comfortable and making other people around comfortable. Knowing and using proper business etiquette is very important, because it can get you one step closer to your dream job or your dream client.Implementing proper etiquette and protocol skills into everyday life should be habit for everyone. After all, a person who displays proper etiquette not only feels good about himself, he also makes those around him feel important and respected. 1. Phone call Proper business phone etiquette can make a positive impression on your callers. It will help you and your employees create a business phone culture in your company that your customers and business associates will enjoy using. If your company does not require a scripted greeting, answer the phone with your name. Your caller may tell you his or her name after you provide yours. Or, the caller may start telling you the purpose of the call. If your caller does not provide his or her name in the first few sentences, ask for it. Knowing the caller’s name is important because it makes callers feel they are respected. 2. Email Right now, more and more companies have realized how important their email communications are. However, many companies send email replies late or not at all, or send replies that do not actually answer the questions you asked. Here are some tips that can make your company has the excellent email communication skills. An email reply must...
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...Dear Mr./Ms. Company Owner, While I understand that I am applying for a position that doesn’t yet exist, I’ve attached a copy of my resume that will let you know why I should be _________‘s next intern. I’d love an opportunity to explain myself further, but until then, here are 10 things you should know about me: 1. I’m a _________ at _________ University. 2. I am working towards my BA in _________ with a minor in _________. 3. My education has made me extremely interested in working in the _________ field. I love _________ , _________, and _________ and hopefully want to _________ after graduation. I’m eager to find the perfect career after college, and feel working at _________ would be a great way to reach my goals. 4. I’m passionate and knowledgeable about _________, _________, _________, _________. 5. My first internship was with _________ , a _________ company based out of _________. Working at _________ taught me the importance of _________, _________, _________, _________. 6. I’ve gained experience in _________ through being involved with _________. This taught me _________, _________ , and _________. 7. My education and previous work experience have sparked my interest in _________ , and shown me _________, _________, _________. I believe this will be useful at your company because _________. 8. I also have experience with _________ and _________ through working at _________. 9. I am interested in working at your company because I feel it would showcase my...
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...Running head: Workplace Etiquette Workplace Etiquette: Is our system broken Abstract The lack of workplace and office etiquette has plagued organizations of various sizes for several decades now. In fact, rude and inappropriate behavior has become a common problem in today’s business environment. I believe much of our problems have come from the fast-paced high-technology age we now live in, which has become a gift and a curse. This paper will attempt to examine the term workplace etiquette and the many social and official levels which the term encompasses. Workplace Etiquette: Is our system broken Workplace etiquette covers a wide range of topics in today’s business environment. Business leaders are expected to fully understand office and business etiquette, email etiquette, international etiquette, etiquette utilized in dining, etiquette utilized in business meeting and etiquette used with contacts outside of an office setting, just to name a few. Additionally business leaders must comprehend the value of diversity and understand cultural differences. Workplace etiquette can range from how to conduct yourself in the workplace, to how early to arrive for a business appointment, to the appropriate way to utilize email. First, I would like to take a closer look at office etiquette. Office Etiquette is basically minding your manners in the workplace. It can also be defined as the “showing of respect to others who share...
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...Justin Gray Mrs. Kiry TB 332 May 1, 2012 Business Dinner Etiquette Many people these days instead of just an interview for a position are being asked to join for business lunches or dinners. With what seems to be the age of the working lunch break, it seems very likely that a person will be asked to join at some point in their career. The only problem is that manner people do not know the proper etiquette for such occasions. Many believe it to be basically a free meal, and that is not the case. As someone who is asked to join in a business meal meeting, it is important to know that you are still being interviewed. It is almost the same as a traditional job interview in an office setting. The main difference is that the employers are really trying to see how a potential employee handles themselves in a social environment. Part of most positions these days will require someone from one company to ‘take care of’ a potential client. When this happens the employer would like to send someone on these types of meetings that can interact socially and appear that the company knows how to conduct itself professionally. As a person joining a business meal there are certain ways to behave. First of all dress appropriately. Do not show up at a fine dining establishment in casual dress. This looks bad on you and you may find out many places like this have dress codes. It would be embarrassing to show up for a meeting and have to leave because your attire is not suitable...
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...Going My Way Could Mean the Highway Zachary I. Knutson Business Practices in the Global Market - #2125 Prof. Creed Final Paper 04/29/2015 As shared in the Introduction section of the textbook “Kiss, Bow, or Shake Hands” by Terri Morrison and Wayne Conaway, one of the most important lessons to learn in doing business internationally is that “communication always takes place between individuals, not cultures.” (Morrison pg. ix) We live in an age today where information and knowledge that is almost instantaneous is gradually blending the lines between countries doing business and the individual cultures that those businesses cater to. Today, more foreigners are entering U.S. schools for education and that will only continue to blur the lines between understanding specific business dealings – and understanding how those business dealings will work in a foreign country. If the playing field of business is becoming more and more aligned – where do the missteps happen in regards to doing international business? And if the communication goes successfully between the individuals creating the deal – shouldn’t that be the ‘green light’ for success? My argument is No. Because once the communication is successful in establishing the opportunity to do business internationally – it will then not be in the correct handshakes or presentation of business cards that success will be found – now it’s time to communicate with the culture. Here is where international business could go...
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...ABEL 492 SAMPLE PREPARATION OUTLINE Student’s Name : XXXX Faculty / Group : ACCOUNTANCY Lecturer’s Name : MISS V Title : INFORMAL BUSINESS ETIQUETTE Order : Topical Order General Purpose : To inform Specific Purpose : To inform my audience about informal business etiquette rules that matter today: send a thank you note, focus on the face not the screen and do not judge. Central Idea : Informal business etiquette is a valuable skill-set that will make you stand out from others, enhance your chances of success and help you land your dream job in the future. Introduction I. Much of today’s formal etiquette originated in the French royal court during the 1600-1700’s. The nobles who lived at royal court did not work, and so they developed elaborate social customs mostly to avoid becoming bored. II. Since the 1960’s, manners have become much more relaxed. Etiquette today is based on treating everyone with the same degree of kindness and consideration, and it consists mostly of common sense III. It is helpful to know some rules about how to behave in certain situations if only because this makes life more comfortable for you and makes you more self-confident in various social situations. So today I would like to share with you 3 rules that matter now. A. Send a thank you note B. Focus on the face not the screen C. Don’t judge (Transition: Let’s start with my first main point, which is sending a thank you note) Body I. Ask the audience how many...
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...19/6/2014 Event etiquette rules for journos straight from the PRs mouth :: Publicity Update Follow our RSS feed Home About Publicity News New accounts People Gallery Glossary New accounts Home Editorial Desk Search 0 0 Tw eet 0 + Mypressoffice Like Event etiquette rules for journos straight from the PRs mouth Published: 10 October 2011 With our Publicity Update team attending events on a weekly basis, one has to wonder what exactly PR companies expect of their guests. Lindsey Kin recently chatted to a few ‘movers and shakers’ in the industry to get the low-down on the do’s and don’ts for journalists to follow when it comes to event etiquette. By Lindsey Kin Janie M van der Spuy, who heads up FIVESTAR PR, a boutique PR agency in Cape Town specialising in the luxury travel and hospitality industries, says that she has one simple request on her ‘wish list’ for media events. “I would like to appeal to journalists to acknowledge invitations when they receive them and if they know they won’t be available that day, to please decline immediately.” She adds: “We don’t want to hassle you and waste your time with follow-up emails, phone calls and leaving messages – we know you are busy – but would so appreciate the courtesy of a ‘yes’ or a ‘no’ by the RSVP date!” Emma Dunk of emBETWEEN COMMUNICATIONS concurs, “Have the decency to RSVP.” And if you are unable to attend, says Ronelle Bester, owner of Ribbon...
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...Abstract If it was not for certain technological advances with reference to computers much of the global business community would not able conduct business and produce products. In all aspects of business, ethics and morals have to be the foundation but where the rubber hits the road, business etiquette will aid in maintaining high job satisfaction and keep customers coming back. With the vast majority of business operations having a foothold in technology there is a severe need for e-etiquette. What is Driving Technology in Business? In today’s era of business there would be a severe lack of production if the power goes out. With the advancement’s and availability of computer technology in business, there has been a significant shift in the way day-to-day business operations are conducted. The introduction of the computer and data processing capability to the business world transformed the workplace. Unlike the traditional typewriter, the computer brought with it the ability to easily store and correct documents without having unsightly spots of “white-out”. The usage and utilization of computers, computer systems and information technology (IT) applications in every aspect of business is now routine. Wide-ranging means of connecting to and access technologies with computing interfaces expedite communication between employees and with business partners, suppliers, customers, or other stakeholders. With the plethora of software, production...
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...New Associates Antoinette Wright AB224-02: Microeconomics October 22, 2013 Paul Tovbin New Associates Being a new associate in a new company can be nerve wrecking for many. The fear of saying the wrong thing or not fitting in with other associates can be amongst the problems for new associates. But if the new associate is familiar with certain business etiquettes, being a new associate would be easier than they expected. Businesses should use proper business etiquette to help a new associate feel more comfortable. As a part of running a functional business internally a business should take new employees and start an onboard program. An onboard program should consist of proper meet and greet, an agenda, material, and a time frame. With a proper meet and greet it gives the new associate the feeling of being welcomed. It gives the employee the opportunity to meet the management and other employees in different departments for future references. I just recently started at Super K-Mart two months ago and still have not met everyone. I believe that management should have made sure that I met everyone and knew who to turn to for different questions I may have. I take it upon myself everyday to meet the people I was never introduced to. By doing so I give myself the knowledge needed for the customer’s sake. Having an agenda is another necessity so that the new employee would not be wondering around the business trying to find something to do. Working...
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...Business Etiquette Paper - Canada Jessica Wood MGT/448 May 20,2013 Roy Brugman Canada: Let's Make a Deal! What you should know before negotiating While Canadians are often confused with Americans by non-North Americans who see few differences between the two peoples, please don’t make that mistake. Americans are much more assertive whereas Canadians are generally low-key and prefer to ease into business discussions. It is appropriate to present a business card at an introduction. Cynicism is a part of the national character, which is directed at those who make conspicuous shows of wealth and/or power. In Canada, there is great love for the ‘underdog’. Canadians generally dislike negotiation and aggressive sales techniques. They tend to value low-key sales presentations. Modesty, casualness, and an air of nonchalance are characteristic attitudes in Canadian business culture. You should also be aware that business schools here teach students that the outcome of all negotiations is that both sides win in a negotiation, i.e., “win/win.” This fits neatly with Canadians’ ideas of equality and fairness. The win/win principle is so accepted today that the very idea of one party winning the negotiation while other party loses, would seem unacceptable to most Canadians. Canadians tend to be receptive to new ideas. Generally, they are analytical, conceptual thinkers. It is at the meeting table that problems are solved and decisions made. Canadians are comfortable with time lines...
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...Etiquette defines it as the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life.Some business organizations have administrative manuals in which acceptable codes of behavior are listed. Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one. Five elements of business behavior is meeting people, telephone etiquette, correspondence etiquette, work etiquette, and dining etiquette. First is meeting people when meeting people both nonverbal and verbal behaviors help to define your social skills. Using effective handshakes, good eye contact, and making the proper introductions show proper etiquette. Handshakes are vital in social situations. Develop a comfortable handshake and keep it consistent. Handshakes should not be too hard or too soft. Make a solid connection of the web skin between the thumb and forefinger. The host or person with the most authority usually initiates the handshake. Eye contact is another critical factor when meeting people. Eye contact increases trust. It shows confidence and good interpersonal skills. Eye contact shows respect for the person and business situation. Secondly, proper introductions help to establish rapport when meeting people. Authority defines whose name is said first. Say the name of the most important person first and then the name of the person being introduced. Introduce...
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...UK office etiquette In Britain, people are very polite and reserved. They pay a lot of attention to manners and are extremely punctual. Knowledge about British culture and their etiquette plays a vital role in creating a good impression while doing business in Britain. * The British pays a lot of attention to their office attire. It is conservative for both men and women. Dark suits, usually black, blue and grey are well accepted. Men's shirts should not have a pocket. If shirts have pockets, it must be empty. Single colored or pattered ties must be worn. Striped ties are not well received. For women, a color doesn't matter, however their attire must maintain a conservative image. * English are slow decision makers. Hence, they must be given time to think and decide. * Punctuality is very important for the English. Hence, reaching early or late is not well accepted. * While greeting someone, a firm and confident handshake is a must. * Privacy is very important for the English. Hence, never delve in asking personal questions. * Never make an intense eye contact or physically touch a person in public. It is considered inappropriate. Even during conversations, seldom have eye contacts. * To signal that something must be kept a secret or confidential, always tap your nose. * Gift giving is generally not part of English business. US/Canada office etiquette Office etiquette varies from country to country. Get to know some office do's...
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