...There is such a concept residing in the world that is equally ambiguous as it is abstract; this concept would be the notion of truth. To define truth, would be defining something that is invented. Nothing can be absolute truth; rather, there are levels of truth. These variant levels range from more to less true, based on how interpretive one concept is over the other. In “Homo religiousus,” Karen Armstrong delves into two classifications of truth, the symbolic and the logical truth, and provides examples that corroborate her beliefs. In “When I Woke Up Tuesday Morning It Was Friday,” Martha Stout insinuates that the truths, Armstrong terms rational, conceptual and logical, are being influenced by the symbolic nature that is built into any “meaning-seeking creature[’s]” biology (Armstrong 5). An example of a meaning-seeking creature is Homo sapiens. Homo sapiens are the symbolic species. The ability that a meaning-seeking creature possesses, to understand, stems from a foundation of symbols. When defining truth, the idea that everything is made out of symbols has to be accounted for, and when regarding symbols, nothing can actually be concretely true. Therefore, there is no absolute truth, but rather there are conditions that can qualify different concepts as true, based on their levels of trueness, such as maintaining a unified consciousness, the mechanics of beliefs, language, and the...
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...Customer Experience Quality Approach Denise Gayle S. Valencia, Allyssa Nicole B. Ng, Jesca Veronica R. Arellano Christian Patrick B. Reijnders, Christian Darryll A. Assong, Michael Roger G. Saxton and Leilani De Guzman MARKETING RESEARCH We envision Saint Louis University as an excellent missionary and transformative educational institution zealous in developing human resources imbued with the Christian Spirit and who are creative, competent and socially involved. SCHOOL OF ACCOUNTANCY AND BUSINESS MANAGEMENT SAINT LOUIS UNIVERSITY PHILIPPINES December 2014 Tourist Satisfaction: a Customer Experience Quality Approach Denise Gayle S. Valencia, Allyssa Nicole B. Ng, Jesca Veronica R. Arellano Christian Patrick B. Reijnders, Christian Darryll A. Assong, Michael Roger G. Saxton and Leilani De Guzman Abstract Customer experience creates competitive advantage in terms of the customer, the staff and the travel agency. Thus, the critical importance of customer experience must be addressed to increase the potential of travel agencies for improving their business and leisure client’s experiences. Hence, the study analyzed the factors of product experience, outcome focus, moments of truth and peace of mind as constructs of the customer experience quality that possibly impact on customer satisfaction. The researchers probed on the data generated from consumer’s perspective and answers to assess the relationship of the customer experience juxtaposed...
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...That is personal experiences, previously formed perceptions of the world, and background cultures are what makes someone who they are and it can never come without bias or influence from the world around them. But that is what makes each experience and transformation that a work of art induces unique and dramatic. This process of interpretation is what is important and essential for meaning (Heidegger, 1971). The artist creates meaning from their own experience, from the process of making the art work. This experience is unique to them and cannot be duplicated. A person’s perspective is what influences their interpretation and through the interpretation meaning can be found (Heidegger, 1971). Therefore, the meaning of Vermeer and Monet’s pieces are not universal, for even the artist himself experienced it differently and interpreted a different...
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...Finding Truths In my life, I have taken many journeys without which I would not have experienced important truths. My father started us off early, taking us on many journeys to help us understand that true knowledge comes only from experience. We took trips every winter break to Madrid, Mexico, Costa Rica, and to Jamaica and Trinidad, my parents’ homeland for Christmas. Silly things I remember from those trips include the mango chili sauce on the pork in Maui, the names of the women who gave out the towels by the pools in Selva Verde, Costa Rica, eating dinner at 10 p.m. in Spain. These were all tourist experiences that I, at first, found spellbinding. My truths were the truths of the tourist brochures: beautiful hotels, beaches, and cities. I did not see the blindfolds. I did not appreciate how being held hostage by the beauty of the surface—the beaches and cities—blinded me to the absence of Puerto Rican natives on the streets of San Juan; I did not understand how the prevalence and familiarity of English conspired to veil the beauty of the Spanish language beneath volumes of English translations. I learned more about these truths in my sophomore year of high school, when I was among a group of students selected to visit Cuba. My grandmother was born in Cuba, yet I had never thought to research my own heritage. I have remained the naïve American who saw Castro as some distant enemy of my country, accepting this as fact because this seemed to be the accepted wisdom. I soon...
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...In my life, I have taken many journeys without which I would not have experienced important truths. My father started us off early, taking us on many journeys to help us understand that true knowledge comes only from experience. We took trips every winter break to Madrid, Mexico, Costa Rica, and to Jamaica and Trinidad, my parents’ homeland for Christmas. Silly things I remember from those trips include the mango chili sauce on the pork in Maui, the names of the women who gave out the towels by the pools in Selva Verde, Costa Rica, eating dinner at 10 p.m. in Spain. These were all tourist experiences that I, at first, found spellbinding. My truths were the truths of the tourist brochures: beautiful hotels, beaches, and cities. I did not see the blindfolds. I did not appreciate how being held hostage by the beauty of the surface—the beaches and cities—blinded me to the absence of Puerto Rican natives on the streets of San Juan; I did not understand how the prevalence and familiarity of English conspired to veil the beauty of the Spanish language beneath volumes of English translations. I learned more about these truths in my sophomore year of high school, when I was among a group of students selected to visit Cuba. My grandmother was born in Cuba, yet I had never thought to research my own heritage. I have remained the naïve American who saw Castro as some distant enemy of my country, accepting this as fact because this seemed to be the accepted wisdom. I soon became intrigued...
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...Eliot’s ‘The Love Song of J. Alfred Prufrock’ and ‘Preludes’ suggest that the world is place of disorder and isolation; this understanding complicates the search for truth. The exploration of his time and place attempt to impose an order of society which the persona’s contradictorily feel is impossible. Stemmed from the cataclysmic consequences of World War I, Eliot’s poetic engagement investigates the role of truth and difficulty of having a unified understanding of the world. This is further explored within the establishing importance of the urban cityscape and the moral instability of the human condition. Eliot’s ambivalent engagement with the concept of truth, revealed through ‘Prufrock’ and ‘Preludes’, unifies his poetic corpus by acknowledging...
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...Moments of Truth Mocha – Coffees and Conversations Submitted by – Group 5 Table of Contents About Moments of Truth 3 About Mocha 5 Moments of Truth 6 Decisions as a CEO 9 Moments of Truth Customer Moment of Truth (MOT) can be defined as “In customer service, instance of contact or interaction between a customer and a firm (through a product, sales force, or visit) that gives the customer an opportunity to form (or change) an impression about the firm. Managing reputations and managing problems are especially important for service organizations. Services sell intangibles, through expectations and promises of what is to come. A critical moment, which forms or destroys the relationship with customers, is a “moment of truth” for service organizations; this is the point where the customer and organization come together. In recent years, mature companies with far-flung networks of frontline sales staff—banks, retailers, airlines, and incumbent telecom providers, for example—have devoted a great deal of money and effort to retaining their current customers. As many academic studies have noted, the costs of doing so tend to be much lower than those of acquiring new ones. The success of this strategy ultimately depends on expanding the breadth and depth of customer relationships and on translating the resulting loyalty into higher sales of goods and services, as well as a healthier bottom line. We...
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...2010) Some scholars believe it is a great idea to connect psychology and theology, while others believe it would be harmful to do so. Entwistle focuses on the similarities of psychology and theology, instead of their differences. Psychology focuses on finding the cause of behavior through biological and environmental methods as well as past experiences. Theology focuses on the cause of behavior being linked to sin. Psychology focuses on healing through theories. Theology focuses on healing through Christ. Even though psychology and theology have different methods they have similar goals to achieve overall wellness. Entwistle stated that both psychology and theology focus on the cause of behavior and healing. (Entwistle, 2010) Psychology and theology also both contain truth. Entwistle believes “All truth is God’s truth.” (Entwistle, 2010) Psychology and theology are not so different and both can be combined to help achieve overall wellness in the lives of others. Entwistle made a point that theology and science have been embattled throughout history. Entwistle explains that how a person views the world determines how they view the truth in their lives. Entwistle also emphasizes that a worldview is learned instead of selected. (Entwistle, 2010) Entwistle suggests that beliefs must be examined concerning theology and the world. Only when you examine your beliefs toward psychology and theology can you connect the two disciplines. (Entwistle, 2010) For example, a Christian is a...
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...only true reality (Dunn, 2005). Idealism challenges the mind to consider the nature of reality and questions of “ought” and “why” directly addressing question of truth and meaning Plato views on idealism are contrasted with Aristotle realism and he believed that the external world have apparent absolute existence. Idealism provides meaning without verification, and realism provides verification without meaning (Brayley, 2003). Aristotle is referred to as the father of realism. Unlike Plato, Aristotle did not believe that reality existed independent of the human mind. He instead believed that reality consisted of both matter and form. He stated that each particle of matter has both universal and particular properties. Realists believe that reality exist independent of the human mind. Aristotle believes that the proper study of matter leads to the formation of better ideas, and ultimately true knowledge and understanding. Aristotle beliefs are apposite of Plato. He believed realism represented true nature of reality (Dunn, 2005). Pragmatism is a philosophy that encourages us to seek out the processes and do the things that work best to help us achieve desirable ends. The pragmatism focus is on the reality of experience. Pragmatists believe that reality is constantly changing and that if we apply our experience and thoughts to...
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...communication. Finally, Book IV describes how the ideas are the source of human knowledge, determines the nature, extent, and certainty of human knowledge. Locke argues that it is not possible to claim we have knowledge that we are unaware (Locke 1948). My View On Locke’s Argument I do not agree with Locke’s position that we do not possess knowledge that we are unaware. Foremost, in his argument, Locke failed to differentiate between psychological and justificatory thesis. When he claims that when we are born the mind is a blank tablet which is filled with ideas through experience, Locke failed to distinguish the doctrine of psychology and the epistemological thesis that explains experience is the test for truth (Cummins 1975). His conclusion of a plain historical method only a procedure for tracing the origin of ideas to experience and formed the fundamental empirical epistemology thesis that only experience can ascertain our beliefs (Locke 1948). Secondly, the explanation given by Locke regarding reducing the complex ideas to a collection of simple ideas has a fundamental flaw. It is not logical to say that all our ideas originate from...
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...Christian worship, whether individual or corporate, offers honor to God. Worship can and should characterize our daily life, we offer praise, adoration, and thanksgiving. As ministers through music, we must get out of the way and let God do his thing through us. Do we always get out of his way? No. We fail often and have to remind ourselves of just who our Audience is (i.e., God). But God is faithful! He has been drawing the church into his presence through worship for two millennia (not to mention the tabernacle & temple before that). God’s people have approached him over that time in numerous ways. Worship music is important to our worship experience as the Church body, and throughout history. John 4:24 “God is a Spirit and they that worship Him must worship Him in spirit and in truth.” • For us to worship God in spirit and in truth we must make sure we obey all of His commandments as given by Him in the Bible on how He is to be worshipped. • We must speak where the Bible speaks and be silent where the Bible is silent. • As we sing, pray, give, partake of the communion, and as the gospel sermon is preached, it must be done according to God’s instructions in the Bible. The purpose of our worship is to glorify, honor, praise, exalt, and please God. Our worship must show our adoration and loyalty to God for His grace in providing us with the way to escape the bondage of sin, so we can have the salvation He so much wants to give us. The nature of...
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...view of empiricism, concerning the origin of ideas. A conflicting position for this subject is rationalism. According to rationalists, ideas are innate. However, Locke was an empiricist and believed that ideas came from experience. In this essay I aim to explore Locke’s position on the formation of ideas and consider how his arguments may be criticised or indeed supported. According to Locke, an idea is “the object of the understanding when a man thinks” (I.i.8). In his ‘Essay’, Locke argues against the notion that ideas are innate in humans. He argued that ideas were formed from sensory experience rather than being innate. By innate, we mean that we were born with the ideas. Locke mentions the argument for innate ideas being that there are universally accepted ideas, so they must be already present in people when they are born. In the ‘Essay’, Locke said that the existence of innate ideas could be disproved if another way was found in which all mankind could come to agree on a certain truth. I think there is a weakness in this argument. In order for his point to be relevant, he would need to find this truth that is universally accepted and prove that it was born from experience. Therefore, the argument that innate ideas are responsible for universal truths is the best explanation that can be given. Although Locke’s argument does not have a lot to justify it, I think there is an example of a seemingly universally agreed idea that may not be innate. An example of an innate...
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...of a classic apologist, came to a point when he began to recognize the shortcomings of the approach as he said: “It is very difficult to produce arguments on the popular level for the existence of God. And many of the most popular arguments seem to me invalid…” While Lewis is just one example of this, his words reveal a readily recognized shortcoming of this approach. The classical model can become far removed from people’s human experience. Human beings are inherently relational, so by presenting a case for God entirely as a philosophical idea, the humanity of Christ is taken away. Proofs only arise when you cease to be in love. At its core proofs are a symbol of not knowing the Lord in a personal way and ultimately lacking...
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...the world around us. Postmodernism suggests that something is reality not only because humanity generally understands it to be so but rather that reality is built upon personal interpretation as the mind attempts to process information only in relation to that particular individual's sense of reality. What this translates to is that postmodernism allows each individual to create his or her own reality based on what their mind considers to be right for them. As a result of its definition, postmodernism feeds on the premise that there are no absolute truths. It seeks to invalidate the arguments/explanations of whole groups of people in different cultures, traditions and races and instead propagates that truth is relative to each individual. Postmodernism is fueled by today's cultural bend towards personal experience in all its fallibility being the decider of truth rather than facts or principles that are universally understood as truth. One might question exactly what is the problem with postmodernism, as many fads have come, gained strength and then burnt out on the basis of its ludicrousness. The problem with postmodernism is that it is not only making...
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...Is it better not to tell the truth to a good friend? Telling the truth can in some cases be unnecessary hurtful and may even jeopardize your relationships. Sometimes, we have disagreements in our life. These disagreements can upset you. We do not want our life to be messy; we want to make it easy, so that disagreements will decrease. Consequently, I do not usually tell the truth to my good friends. My statements usually agree with what they have showed me or have told me, because I have experienced fights started by telling friends the truth. My experience happened last year, when Jason, Howard, and I were still good friends. I still remember how everything happened. We used to go to the mall often. One summer day, we were shopping in the mall. It was a great sunny day and it was quite crowded in the mall. Jason wore his new white Puma shoes with the silver Puma logo. I was happy for him because I was always happy for friends having new stuff. When Howard realized that he was wearing these new shoes, he stared at the shoes with an unkind face for a second. The unkind face was not what we expected. Now Jason asked us, “What do you think of them?” I definitely answered, “They’re great!” Even though I thought they were not as good as what I had said, I would not be honest with him. It would not be nice for him. However, Howard started to comment on the shoes negatively. He said “Why are you wearing this kind of shoes? They don’t fit you and they are absolutely horrible.”...
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