...Eye contact Eye Contact Eye contact is an important aspect of non-verbal behaviour. In interpersonal interaction, it serves three main purposes: * To give and receive feedback: Looking at someone lets them know that the receiver is concentrating on the content of their speech. Not maintaining eye contact can indicate disinterest. Communication may not be a smooth process if a listener averts their eyes too frequently. * To let a partner know when it is their 'turn' to speak: This is related to the above point. Eye contact is more likely to be continuous when someone is listening, rather than speaking. When a person has finished what they have to say, they will look directly at the other person and this gives a signal that the arena is open. If someone does not want to be interrupted, eye contact may be avoided. * To communicate something about a relationship between people: When you dislike someone, you tend to avoid eye contact and pupil size is often reduced. On the other hand, the maintenance of positive eye contact signals interest or attraction in a partner. It's well known that good communication is the foundation of any successful relationship, be it personal or professional. It's important to recognize, though, that it's our nonverbal communication—our facial expressions, gestures, eye contact, posture, and tone of voice—that speak the loudest. The ability to understand and use nonverbal communication, or body language, is a powerful tool that can help you connect...
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...Homework On Eye Contact I read the article, “Just Look Me in the Eye ” and wondered, how true! This is exactly what the era of technology has done to the nature of personal conversations. The paired activity we had in our last class was quite interesting too. It helped me realize that holding eye contact for more than 20 seconds was very uncomfortable. It made me question a lot of things in my mind such as if my looks are okay or if my smile is perfect or am I too stiff, however the moment our professor rephrased the activity by telling that we had to make the other person feel comfortable, the equation in my mind changed instantly, I became relaxed, tried smiling and making I guess funny faces to make my partner feel comfortable and good. I believe, eye contact helps you establishing a deeper connect with the person you are speaking to. In case of professional relationships it tends to make your conversations more real and add a personalized touch. While in personal relationships, it makes you feel good, accepted and most importantly understood. And in intimate relationships, it helps you create romance and love. As the proverb goes, the eyes are the windows of the soul. When introduced to someone new, it helps you sending information across your acquaintance whether you are really interested to hold a conversation. It is always polite to keep brief eye contact and offer either a nod or a smile. That makes it look like a welcome sign. On the other hand, it can be really...
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...The Power of Eye Contact Your Secret for Success in Business, Love, and Life Michael Ellsberg For Jena May I gaze into your eyes forever . . . los ojos . . . mudas lenguas de amorios. ( . . . the eyes, silent tongues of love.) —MIGUEL DE CERVANTES, from Don Quijote1 Contents Cover Title Page Epigraph A Note to Readers Introduction Chapter One - What Bill Clinton Knows About Eye Contact Chapter Two - How to Become a Master of Eye Chapter Three - Eye Flirting, Part I Chapter Four - Eye Flirting, Part II Chapter Five - The Eyes Are the Windows to the Sale Chapter Six - How to Wow a Crowd with Eye Contact Chapter Seven - If Looks Could Kill Chapter Eight - Truth and Eyes Chapter Nine - Eye Love You Chapter Ten - Gazing at the Divine Chapter Eleven - Going Deeper Epilogue Ralph Waldo Emerson on Eyes and Eye Contact Notes Works Cited Interviewees Free Bonus Material for Readers Acknowledgments About the Author Advance Praise for The Power of Eye Contact Copyright About the Publisher A Note to Readers I welcome your comments, questions, critiques, feedback, corrections, stories, experiences, and anecdotes. Please write to me at michael@powerofeyecontact.com. I won’t answer everything personally, but I will read it all and will answer the most interesting questions and queries. I may also post your questions, stories, or anecdotes on the book’s blog, www.powerofeyecontact.com/blog. So when you write, let me know if you’re OK with that, and if so, how you’d...
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...Running head: Japanese businessmen avoiding eye-contact during a meeting Japanese businessmen avoiding eye-contact during a meeting Abstract I would like to discuss the differences of Japanese Business men and their customs, but in particular their need to avoid eye contact. I will talk about my views and the views of others, surrounding this custom and why it is done or upheld. I will also discuss what is the driving force behind this custom. Japanese businessmen avoiding eye-contact during a meeting I have been working in the business community for over 20 years in a sales capacity. What I have found is that, you have to be extremely aware of the many cultures you have to deal with. For instance you have to know that many people from India are vegan, or that people in Hawaii are less formal than people in New York, so don’t show up in a suit. Or New York you better be dressed to the T, Tie and suit is not optional. One custom that I find hard to understand is Japanese businessmen avoiding eye-contact during a meeting. Japanese Business customs vs. American acceptance I have been working in the business community for over 20 years in a sales capacity. What I have found is that, you have to be extremely aware of the many cultures you have to deal with. For instance you have to know that many people from India are vegan, or that people in Hawaii are less formal than people in New York, so don’t show up in a suit. Or New York you better be dressed to the T, Tie...
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...expression and eye contact are used to. The scenario of Maria the parole officer and Alex the criminal. Maria the parole officer has just got ahold of Alex to come back into her office because he missed last month’s appointment. As a parole officer Maria has the right to see what is going on with Alex and why he never showed to this last appointment. When Alex came into the officer Maria was talking to Alex and asking him question Alex was not making eye contact with Maria while he was answering her question he was avoiding eye contact. Marias has assumed that he is hiding something from her because he was advoiding eye contact with the parole officer. Alex did miss one of his appointments but would make contact to tell her why he misses his appointment so she knows something was not right. Maria has a lot of power to get Alex in a lot of trouble. Alex seems to be nervous and doesn’t want to talk to Maria about why he wasn’t there for his appointment. In most circumstances with avoiding eye contact might also show a sign of shyness or maybe even embarrassed but in this case it show that he had done something he shouldn’t have and doesn’t want to tell Maria about it. He is advoiding it in every possible way instead of just telling her what happen or why he is making her know that something is up. If Alex would say why he miss and make eye contact he would be fine. He not making eye contact is going to get him in a lot of trouble because something is not right. Not making eye contact...
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...Introduction What is culture you say? Well this means the collection of values, beliefs, language and many more. However cultural variations means communicating is influenced by having verbal and non verbal communication meaning different things in different cultures. This affects communication because verbal and non verbal communication depends on the culture and their differences in language an words. Service users from different Cultures find it hard to understand non verbal communication as certain gestures, words, expressions, eye contact can get transmitted wrong in their language and they will think that we are insulting them. Therefore we wouldn't understand what was happening. I personally think that before anyone travels or speak to another culture or person who speaks English well as their own language it's always best to have an interpreter to make sure they understand the communication they were receiving, however they won’t have an interpreter all the time. Speech [pic] Speech is a very important part communicating. In the British culture we use speech to communicate as it shows interest with open and closed questions. By using open questions with a client you are allowing them to give answers in details and to clarify responses. Closed questions are easier for clients who have dementia, strokes, speech impairment etc., these are easier for them to answer so their brain doesn’t think about the question much. http://environment.uwaterloo.ca/ . Expressing your...
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...as eye contact and body gestures are alien to their own experience, they may suffer from disorientation and frustration. Therefore, it is significant to learn the body language of different cultures. This essay focuses on the use of nonverbal communication in North America, Thailand, and some other parts of the world. Facial expression is the most important source of nonverbal communication in all cultures. However, sometimes it can be hard to interpret the meaning through facial cues. Since there are many facial expressions, such as those for happiness, sadness, fear, and anger, it may be hard to distinguish which expression the person is trying to convey. According to Carey’s report, “facial expressions [are the most] obvious ones [that] can be very misleading, because most [people] are pretty good at covering a lie” (350). In North America, people pay much attention to facial expressions during interactions because it helps them to understand what the other person is trying to convey. Eye contact is a crucial aspect of communication, and it is a valuable source of information in many cultures. Levin and Adelman state, “[in] a conversation too little eye contact may be seen negatively because it conveys lack of interest, inattention, or even mistrust” (346). For instance, in the United States, eye contact is a basic and expected form of nonverbal communication as is a firm handshake. In France, people do not toast without eye contact because...
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...Communication takes place between two parties. One is the sender and the other is the receiver. The sender can use different methods to effectively send the message. Among these methods are verbal, nonverbal, written and technological. This paper will focus on how the sender uses nonverbal communication as a means of communicating whether the sender realizes it or not. It will also focus on how the receiver may perceive the nonverbal communication displayed by the sender. Let us start by taking a closer look at nonverbal communication. Nonverbal or “demonstrative” communication is displayed by people every day. It consists of body posture, facial expressions, eye movements, mannerisms and gestures. Demonstrative communication is saying a lot about a person even if he or she is not talking or using any other means of communication. Senders can deliberately use demonstrative communication to enhance verbal messages in settings such as public speaking events, meetings and personal occasions. Next let us discuss the different aspects of demonstrative communication. Body language is probably the main component to nonverbal communication. Body language tells the receiver a lot about what the sender is thinking or feeling, even if that is does not coincide with what the sender is saying. If the sender would like to reinforce his or her message with positive body language, he or she must understand how to properly display it. Various things can be done to display positive...
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...One must know a person before doing business with him or her, and the only way to know a person in Mexico is to know the family. Personal relationships are the key to business success. In order to make this connection intermediaries are used. It is critical, especially for a high ranking meeting, to use a person who is known to the Mexican businessman or woman you are meeting. This is your "business family" connection, the person who will introduce you. This person is the bridge that builds the trust necessary to do business in Mexico. High/Low Context Conversation America is a low-context culture. We speak very directly and say what we mean. We don’t rely on non-verbal communication to get our meaning across. When we have something to say, we just say it. We don’t rely on pauses or inflections to make a point. We are a direct people. However, not all cultures with whom we interact are as straight forward. The four countries into which we are expanding our business (United Arab Emirates, Israel, Mexico, and China) tend to be more high-context. In high-context cultures silence is a power communication tool. Much is conveyed without uttering a word. Non-verbal communication and body language are used more frequently in these cultures. One must read between the lines (Chaney & Martin, 2013). Of our four countries, Israel could be considered somewhere in between. Israel uses high-context communications, but they are also direct in their speech. They will use...
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...thing I’ve observed was a girl who was on one of the machines. She was just enjoying her workout and trying not to make too much eye contact with anyone. But then I noticed she began to act a little more awkward and looked almost uncomfortable for a very long period of time. So I looked in front of her and an elderly gentleman was on a machine in front of her. Let me tell you he was doing everything but working out, in fact he had his eyes so fixed on her I’d be surprised if he didn’t see straight into her soul. It even made me uncomfortable; surprisingly they exchanged a few smiles here and there and he even managed to get her to say hi and wave. Eventually she finished with the machine and so she moved on. As soon as she broke eye contact with the guy she just rolled her eyes in disbelief and disgust. So I went and talked to her because she was actually one of my good friends at the gym. She could not wait to just pour out her emotions onto me. She said things like, “Oh my god. What a creep!” or even, “I feel so violated.” So I asked her why she put on such a charade and not just tell him to bugger off. She told me she didn’t want to make a scene so she just played along until one of them was done. Conclusion – And so in conclusion I’ve observed that even in the gym we still act like we are on the streets of our normal environment. We make eye contact with...
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...7 Case 1 1. What kinds of limitations do you see for users of telepresence? Is it really a substitute for face-to-face meetings? Make a list of features of face-to-face meetings. Then consider a range of business situations as an employee, from initial hire, to working with a team, to understanding what your boss wants, and even a termination meeting. How would telepresence work for you in these situations? Face to face meetings have eye contact, spatial orientation (sounds come from the direction of speakers), and non-verbal gestures (body movements) are visible. The technology is reliable and easy to use. On the face of it, tele-presence would seem to be lacking the kind of personal warmth (or heat) of a face-to-face meeting. Eye contact is difficult even though you can see eyes move on screen; in large screen versions, non-verbal communication might be possible, but not in smaller screen versions. At the least, people’s expectations of a “business relationship” will change from personal contact to “telescreen” contact. However, these tele-relationships might be perfect satisfactory for business purposes. 2. What are the business benefits of telepresence described in these videos? What is the benefit of a hologram? Benefits predicted in the videos include strategic communications solution; productivity gains; decreased time to market; building stronger relationships with customers, suppliers, and partners; reduce geographical limitations; increases...
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...communication. Demonstrative communication involves such things as facial expressions, tone of voice, and body language. Communication is the process of sending and receiving information. A large part of how we communicate with others is demonstrative communication. The many forms of communication continue to change with all the technology that we use today. Nonverbal and unwritten communication has a large impact in today’s environment. People project themselves through body language, tone, and facial expressions. When we speak to people we talk more with our body language than words. Body language is a universal language that everyone shares. One of the most recognizable ways to see how someone receives a message is facial expressions. Eye contact is very important when a conversation takes place and a message is being given. The tone of voice is very important when showing communication to an individual or room full of people. When we use our tone of voice effectively it is the most powerful type of communication. It is impossible to have two people without demonstrative communication. It does not matter the number of people involve. Communication is simply conveying information to another person in a way they fully understand. Ineffective communication can lead to confusion and frustration. Effective communication provides people with information they need. The role communication on plays can have a positive or negative effect. For example, if a politician doesn’t explain himself...
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...Job Skills Essay Having good business etiquette is a very valuable skill in the business world. It can make you stand out from others and can help your chances at success in your chosen career. Etiquette is unwritten rules that everyone should be aware of, and practice them. They are things such as dressing appropriately, good eye contact, well groomed, good handshake, manners, and just acting professional. Many relationships you develop will or could be very important so you will want to get a good first impression. First impression can happen in little as thirty seconds, you never get a chance to make a second first impression. Do that is why dressing professional, and being well groomed is essential because people are deciding what they think of you before you even start talking. There are many situations you could be in and would have to use your essential skills. Meeting someone for the first time, you want to maintain eye contact, and have a good firm handshake. When you show up for an interview, you should be dressed professional and be well groomed, this will help people remember you. Also in an interview you should be confident in yourself, and show your personality. You can do this by the tone of your voice, smiling, and show enthusiasm. If you need to wear a nametag, it should be worn on the right side with your name neatly printed, so it’s easy to see and read. If you have to reply to an email you should always respond with in the first twenty four hours. Also...
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...but I was hesitant at times and my body language wasn’t showing that I was very comfortable with the situation that I was In, when I was acting as the care worker it had to deal with someone’s son the thought that his mother’s bag had been stolen, in this situation I had to be careful with the way that I dealt with the person, in the conversation I had to use my body language, tone of voice, touch, proper language, proximity and good listen skills, these skills were used to hap defuse the situation and the anger that the person was feeling, in the situation my I had to be very understanding and listen carefully to what was being said so that I could respond in an appropriate way, when I was trying to calm the individual it had to use eye contact and positive and open body language to show that I was trying to be nice and help with the problem, as I used these methods to deal with the situation It was said that my non-verbal communication were good at helping the situation, the other skills that I used ,in the interaction I had to use proper formal language so that I didn’t offend or confuse the person that I was talking to, but one problem that I had with the verbal communication was my tone of voice, this was a problem as it wasn’t very clear so the other person might not have understood what I was...
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...has it improve or worsen (tone is normal). Diabetic nurse: Well in this 1 month Mary has made a lot of improvements (smiles), she feels better and she's stronger due to the fact she takes her medication for her heart problems. Her diabetes seems to be getting better and doesn’t make her feel really unwell anymore. (Her tone and facial expression is happy and she’s smiling at the same time) Care home manager: What about her wellbeing at the care home? (Looks at the care worker) Care worker: I’ve noticed that her health has improved (smiles and tone is happy), she’s settling in well with everyone and takes her medication but (face expression drops) she’s really unhappy about not being with her cat, she really wants to go home. (Makes eye contacts with the manager and diabetic nurse) (Active listening and formal language) Care home manager: Do you think she’s fit enough to go home (looks at the care worker and diabetic nurse) Diabetic Nurse: Absolutely not (her tone turns deep and angry) she’s made a lot of improvement here and if she goes back you know her health will drop down.(Looks at the care worker) Care worker: I strongly disagree (tone deepens and face expression is straight and emotionless) she’s learned a lot of new things (sits...
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