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Family Dollar Marketing Plan

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Submitted By shelly37642
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Family Dollar Marketing Plan
Shelley Hines
King University
Principles of Marketing
BUSA 3240-0502

Executive Summary
Family Dollar was founded by Leon Levine in 1959 (History). He wanted to create a discount store for what at the time was design for people looking for quality products at reasonable prices. Since the first store in Charlotte North Carolina, the chain has grown to over 8,000 locations across 45 states. He designed a floor plan that all the stores used as a main setup with an only a few modifications. Leon believed back then as any good manager will tell you “customers are boss, and you need to keep them happy” (History).This sentiment is still in place today. With the stores layout the same, customers can go to any location and easily find what they need. The philosophy that he started with the first store is just as strong today as it was then.
Environmental Analysis
External Environmental Forces One of the biggest forces Family Dollar must deal with is competition. They are in constant rivalry with competitors such as Dollar General, Dollar Tree, and Wal-Mart (Family Dollar Stores, Inc. Competition). Their strongest rival would be Dollar General with much of the same products and similar pricing. Therefore, it is becoming more and more important for Family Dollar to keep its competitive advantage with offering products the other competitor doesn’t or products at a lower price. Another factor that benefits Family Dollar is demography. Family Dollar focuses on the demographics of their stores, having their stores stocking items which appeal to local shoppers in their neighborhood based on such as the customers’ ethnicity, lifestyle, and income.
Political and Legal Factors A potential huge factor that Family Dollar is currently facing is the fact Carl Icahn has recently acquired 9.4% shareholding in the company (Lachapelle, 2014). It

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