...originating from a concept and it includes: images, tables, words etc. This mind map is built around the people who have contributed in the areas of Leadership and Management and their theories and principles have helped the generation to understand the topics in depth. Every theorists had a different viewpoint regarding the concepts of leadership and management. Top Hopkins defined leadership as "(Leadership is) the ability to make your followers believe that you possess superior knowledge of the situation, greater wisdom to cope with the unknown, or greater moral force. Unless you seem to have more of these things than the average follower does, they won't follow you around the first corner." And Management is defined by Henry Fayol as “To manage is to forecast and to plan, to organise, to command, to co-ordinate and to control”. This mind map will give a quick understanding of all those concepts. Explanation of the Theories: Scientific Management Theory (Frederick Taylor): Taylor defined this theory as “The systematic study of the relationships between people and tasks for the purpose of redesigning the work process for higher efficiency”. This theory was published in 1911 and is also known as “Taylorism”. It was introduced to increase work efficiency in the employees. He wanted to find out the strong points of every employee and challenge them for more productivity in the organisation. The four main principles of the theory were: A) B) C) D) Analysing...
Words: 1138 - Pages: 5
...is more useful. Whilst both theories have many similarities, when compared to Fayol's somewhat vague management functions, Mintzberg's roles of management provide a much more specific and practical outline of the tasks which successful managers must carry out. Indeed many of Mintzberg's roles are nothing more than the tasks that must be performed in order to fulfil Fayol's functions of management. As a result Mintzberg's theory is more useful as it better explains what managers must actually do in the real world- the most important aspect of management. Henri Fayol (1841-1925) was a prominent French industrialist. Based on his extensive personal experience in management, he proposed that there were five basic functions which management performs in his French treatise "Administration Industrielle et Générale (1916)" which in 1949 was translated into English as "General and Industrial Management". According to Fayol, a manager's work comprised of a constant cycle of the following five functions- planning, organising, commanding, coordinating and controlling. Planning requires the manager to predict future events, determine future goals and develop a course of action which would allow the organisation to achieve these goals. Organising involves the manager arranging tasks and assigning people to complete them. Coordinating involves the manager synchronising and harmonising...
Words: 1286 - Pages: 6
...The current issue and full text archive of this journal is available at www.emeraldinsight.com/1751-1348.htm Henri Fayol, practitioner and theoretician – revered and reviled Mildred Golden Pryor and Sonia Taneja Department of Marketing and Management, Texas A&M University-Commerce, Commerce, Texas, USA Abstract Purpose – Fayol’s theories were the original foundation for management as a discipline and as a profession. Also Fayol was the first to advocate management education. Yet he has critics who revile him (or at least disparage his work) as well as followers who respect and revere him. This paper intends to enlighten today’s practitioners and academicians about the relevance and value of Fayol’s theories today. Design/methodology/approach – The paper addresses Fayol’s contributions as well as the disparagement and the reverence. It compares Fayol’s work with that of Follett, Mintzberg, Taylor, and Porter. In addition, it demonstrates the original and current interpretation and application of his theories. Finally, it indicates the alignment of Fayol’s theories with strategic leadership and management. Findings – Fayol’s theories are valuable and relevant for organizational leaders because Fayol was a practitioner who documented theories that worked best for him and his co-workers. While there are those who criticize Fayol’s theories, there are many others who respect them and find them useful as academicians and as practitioners. The theory of management functions aligns...
Words: 7742 - Pages: 31
...The Emerald Research Register for this journal is available at www.emeraldinsight.com/researchregister The current issue and full text archive of this journal is available at www.emeraldinsight.com/0025-1747.htm GUEST EDITORIAL Guest editorial On the value of management history Absorbing the past to understand the present and inform the future David Lamond Sydney Graduate School of Management, University of Western Sydney, Parramatta, Australia Abstract Purpose – The purpose of this paper is to consider the value of management history as a contributor to the development of the theory and practice of management and, to the extent that it is necessary to absorb the past in order to understand the present and inform the future, consider what happens to the knowledge base when the surviving “contributions” to the knowledge base are partial and, indeed, erroneous. Design/methodology/approach – The articles that constitute this special issue form the launching-pad for this discussion, with the ideas presented here combined with previous research and commentaries on the issues raised. Research limitations/implications – In The Life of Reason, Santayana said, “Those who cannot remember the past are condemned to repeat it”. Managers looking for the “next big thing”, without being able to incorporate it effectively into their experience, and the experience of those who are long gone, are condemned to repeat not just the past, but also the mistakes of the past. Accordingly...
Words: 4553 - Pages: 19
...MFG 1010 Assignment 1 Managers are required to perform many management roles in the workplace. Over the course of time, people have looked into an in depth analysis of management to come up with a number of theories and approaches to better understand it, so as to enable them to use it effectively in running their organisations. This essay will firstly explain in relation to CEO Sue Morphet the three specific categorization schemes that have been developed through time that describe what managers do. (Robbins, Bergman, Stagg and Coulter 2012, p.13). These specific categories are the functions, roles and skills of managers. It will then go on to discuss what managerial functions, roles, and skills CEO Sue Morphet would have to undertake in order to overcome to overcome the challenges posed by the negative publicity surrounding her organisation’s decision to move jobs overseas. This will be followed by how these approaches may be used effectively by managers to achieve desired outcomes for organizations. The essay will then be ended off with a conclusion. Management is seen as a process, “Planning, organising, leading and controlling of human and other resources to achieve organizational goals effectively and efficiently” (Waddell, Jones and George 2011, p.5). In other words management is getting a group of people together and organising them in a way to maintain the targeted set of goals by having low resources wastage and high goal attainment. Robbins et al., (2012)...
Words: 1749 - Pages: 7
...INTRODUCTION This essay begins with a brief description of the Manager interviewed and his work. Thereafter, the utilisation of Mintzbergs Management Roles (in particular, Interpersonal Roles) by the Manager will be discussed. Analysis of the relevance of the Organisational Behaviour Approach will then be done using Maslows Hierearchy of Needs Theory and McGregors Theory X and Y, linked to Katz’s Management Skills. The essay concludes that the Manager makes use of Mintzbergs Interpersonal Roles AND Katz’z Management Skills in his work – with greater use of the Leader Role and Human Skills respectively. This evaluation of the management theories in relation to the manager’s work is supported and analyzed using texts from academic books and journals. DESCRIPTION OF THE MANAGER AND IDENTIFICATION OF HIS WORK A Manager is a person ‘responsible for working with and through others to achieve objectives by influencing people and systems in a changing environment’ (Bloisi, Cook and Hunsaker, 2003, p.50). The Manager interviewed in this study, Mr. R, is a Middle Manager (Manager - Student Community Services) of a private Australian-based Multinational Organization (Monash University Sunway Campus) in the Service sector. The Organisation currently employs over 100 people and was founded in 1998. Mr. R plays a significant role in the Administrative department and he finds the job enjoyable and challenging. Manager R is responsible for managing all important aspects of the Student...
Words: 2177 - Pages: 9
...Chapter Managers and Management Copyright ©2011 Pearson Education, Inc. Publishing as Prentice Hall. Who Are Managers? Where Do They Work? • Organization – A deliberate arrangement of people brought together to accomplish a specific purpose. • Common Characteristics of Organizations – Distinct purpose – People working together – A deliberate systematic structure Copyright ©2011 Pearson Education, Inc. Publishing as Prentice Hall. 1-2 Copyright ©2011 Pearson Education, Inc. Publishing as Prentice Hall. 1-3 How Are Managers Different from Nonmanagerial Employees? • Nonmanagerial Employees – People who work directly on a job or task and have no responsibility for overseeing the work of others. – Examples, associates, team members • Managers – Individuals in organizations who direct the activities of others. Copyright ©2011 Pearson Education, Inc. Publishing as Prentice Hall. 1-4 Copyright ©2011 Pearson Education, Inc. Publishing as Prentice Hall. 1-5 What Titles Do Managers Have? • Top Managers – Responsible for making decisions about the direction of the organization. – Examples; President, Chief Executive Officer, VicePresident • Middle Managers – Manage the activities of other managers. – Examples; District Manager, Division Manager • First-line Managers – Responsible for directing nonmanagerial employees – Examples; Supervisor, Team Leader Copyright ©2011 Pearson Education, Inc. Publishing as Prentice Hall. 1-6 ...
Words: 1233 - Pages: 5
...Prepare a report that identifies and discusses how the ideas from any two functions of management can be used by managers to ensure innovative values and practices occur in their organization. TABLE OF CONTENTS Executive Summary …………………………………………………………… iii Introduction …………………………………………………………… 1 Purpose …………………………………………………………… 1 Scope …………………………………………………………… 1 Methodology …………………………………………………………… 1 Assumptions …………………………………………………………… 1 Limitations …………………………………………………………… 1 Background …………………………………………………………… 1 Plan …………………………………………………………… 1 Discussion …………………………………………………………… 2 Planning …………………………………………………………… 2 Organisational Goals ……………………….. 2 Strategic Planning ……………………….. 2 Leading …………………………………………………………… 3 Transformational Leadership .………………………. 4 Conclusion …………………………………………………………… 4 Recommendations …………………………………………………………… 5 References …………………………………………………………… 6 1. Executive Summary The purpose of this report is to advise Company X’s Chief Operating Officer (COO) how the effective use of the planning and leading functions can be utilised to ensure innovative values and practices are occurring within the organisation. The report was commissioned by the COO following the acquisition of a new business that lacked formalised planning and consequently the sales and profitability of the business had been in a decline over the past three years. In Item 3 the report examines innovative values and practices in the context of the planning...
Words: 2754 - Pages: 12
...A Gestão: Conceito, Funções, níveis ✓ Gestor: ALGUÉM QUE TRABALHE COM E ATRAVÉS DE OUTRAS PESSOAS, COORDENANDO AS SUAS ACTIVIDADES COM VISTA AO CUMPRIMENTO DE OBJECTIVOS ORGANIZACIONAIS. Níveis de Gestão: ( Níveis verticais de Gestão / Níveis do Gestor [pic] Gestor de topo: é responsável pelo conjunto de organização, definindo os objectivos que afectam o conjunto de organização. A este gestor corresponde o nível institucional, onde a gestão se caracteriza fundamentalmente por uma forte componente estratégica (existe um envolvimento da totalidade dos recursos disponíveis na determinação do rumo a seguir, geralmente com implicações a médio e longo prazo) e pela formulação de políticas gerais (definidas de forma genérica e respeitantes a toda a empresa). Gestor intermédio: faz a ligação entre os outros dois níveis. A este gestor corresponde o nível intermédio. Neste nível, predomina uma componente táctica que se caracteriza pela movimentação de recursos no curto prazo e elaboração de planos e programas específicos relacionados com a área ou função do gestor. Exemplo: Administrador, director, chefe de departamento. Gestor de base: gere e coordena o trabalho das pessoas que estão directamente envolvidas com a produção de bens e serviços. Tem como principais funções a execução de rotinas e procedimentos. Ao gestor de base corresponde o nível operacional, caracterizado por uma forte componente técnica. ( Áreas funcionais da empresa /...
Words: 6167 - Pages: 25
...1. Introduction 1.1 Purpose The purpose of this report is to determine, discuss and demonstrate how the management of Wal-Mart Stores, Inc. can apply the concepts of organizing and motivating to reach the organizational objective of resolving the ethical issues regarding wages and employee welfare by June 2012. 1.2 Background Vesilind (1988) defined ethics as the study of systematic methodologies which can assist one in making value-laden decisions when one is guided by his or her individual moral values. Hence, one is said to be practicing ethics when he or she is implementing ethical values in decision-making. When managers and employees do not practice ethical values, an organization will face ethical issues. In this report, the organization that is being discussed is Wal-Mart Stores, Inc. In the United States, Wal-Mart Stores, Inc. run large discount department stores and also warehouse stores. Even though Wal-Mart is the largest groceries retailer, the management of it has caused many ethical issues regarding wages and employee welfare as they did not practice ethical values. Wal-Mart Stores, Inc. paid their workers low wages that are even lower than the federal poverty line. Bianco and Zellner (2003) stated that in 2001, documents filed in a lawsuit that is against the corporation showed Wal-Mart sales clerks earned $8.23 an hour, or $13,861 a year on average. The wages is definitely low and insufficient, especially for a family of three, as the federal poverty line...
Words: 3529 - Pages: 15
...|WHAT IS ORGANIZATIONAL BEHAVIOR? | CHAPTER 1- OUTLINE What Manager’s Do |A. Importance of Developing Managers’ Interpersonal Skills | | |Companies with reputations as a good place to work—such as Pfizer, Lincoln Electric, Southwest Airlines, and | | |Starbucks—have a big advantage when attracting high performing employees. | | | | | |A recent national study of the U.S. workforce found that: | | | | | |Wages and fringe benefits are not the reason people like their jobs or stay with an employer. | | |More important to workers is the job quality and the supportiveness of the work environments. | | | ...
Words: 3775 - Pages: 16
...------------------------------------------------- Subject Code: MC-101 Author: Dr. Karam Pal ------------------------------------------------- Lesson No: 01 Vetter: Prof. Harbhajan Bansal INTRODUCTION TO MANAGEMENT Objective: The objectives of this lesson are to enable to define management; to describe the nature and scope of management; to know the difference between management and administration; to understand various levels of management; and to describe the various skills that are necessary for successful managers. Lesson Structure: 1.1 Introduction 1.2 Definition of Management 1.3 Characteristics of Management 1.4 Management Functions/ the Process of Management 1.5 N ature of Management 1.6 Management Vs. Administration 1.7 Levels of Management 1.8 Managerial Skills 1.9 The Manager and his job 1.10 Principles of Management 1.11 Significance of Management 1.12 Summary 1.13 Self Assessment Questions 1.14 Suggested Readings 1.1 INTRODUCTION A business develops in course of time with complexities. With increasing complexities managing the business has become a difficult task. The need of existence of management has increased tremendously. Management is essential not only for business concerns but also for banks, schools, colleges, hospitals, hotels, religious bodies, charitable trusts etc. Every business unit has some objectives of its own. These objectives can be achieved with the coordinated efforts...
Words: 50220 - Pages: 201
...UNIT-1 MANAGEMENT The word Management can be styled as- Management (i.e manage-men-tactfully ). It is an art of getting things through people. But in modern approach of management it involves all kind of activities which determine the objectives of the organization. * Management is an important element in every organization. It is the element that coordinates currents organizational activities and plans for the future. * The management adapts the organization to its environment and shapes the organization to make it more suitable to the organization. * Management is the brain of an organization because it takes decision at every movement. Definition * “ Management is the art of “knowing what you want to do” and then seeing that it is done in the best and cheapest way. ……F. W. Taylor * Management as a process “consisting of planning, organizing, actuating and controlling, performed to determine and accomplish the objective by the use of people and resources.” …… George R. Terry * Management is the art of getting things done through & with people in formally organized group ……. Koontz * Management is a multi-purpose organ that manage workers & work...
Words: 11250 - Pages: 45
...together in groups efficiently to accomplish selected aims” • Managers carry out their managerial function • Applies to any kind of Organisation •Applies to managers at all Organisational levels •Aim is to create a surplus •Concerned with productivity, implies effectiveness and efficiency •Mgt of 4 M’s in the Orgn – Men, Machine, Materials & money Characteristics of Management • Mgt is Universal • Mgt is dynamic • Mgt is a group of managers • Mgt is Purposeful • Mgt is goal oriented • Mgt is integrative Function • Mgt is a Social process • Mgt is a Multi-faceted discipline • Mgt is a continuous process • Mgt is a system of authority • Mgt is a resource • Mgt is intangible 2 • 3. • Mgt is profession, an art as well as a science ADMINISTRATION VS MANAGEMENT Basis of Distinction Administration Management Policy and objectives Determination of objectives & policies Implementation of Policies Main Functions Legislative & determination function Executive Function Planning, Organising...
Words: 12503 - Pages: 51
...|WHAT IS ORGANIZATIONAL BEHAVIOR? | LEARNING OBJECTIVES After studying this chapter, students should be able to: 1. Define organizational behavior (OB) 2. Describe what managers do 3. Explain the value of the systematic study of OB 4. List the major challenges and opportunities for managers to use OB concepts 5. Identify the contributions made by major behavioral science disciplines to OB 6. Describe why managers require a knowledge of OB 7. Explain the need for a contingency approach to the study of OB 8. Identify the three levels of analysis in this book’s OB model CHAPTER OVERVIEW Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within an organization, then applies that knowledge to make organizations work more effectively. Specifically, OB focuses on how to improve productivity, reduce absenteeism and turnover, and increase employee citizenship and job satisfaction. We all hold generalizations about the behavior of people. Some of our generalizations may provide valid insights into human behavior, but many are erroneous. Organizational behavior uses systematic study to improve predictions of behavior...
Words: 10414 - Pages: 42