...Management Behavior Nancy Fisher HRM/531 September 27, 2010 University Of Phoenix Wade Larson Management Behavior | InterClean, Inc. | Memo To: InterClean, Inc. Sales Managers From: Nancy Fisher, VP Sales Manager CC: David Spencer, President and CEO; Janet Durham, Vice President of Human Resources Date: [ 9/27/2010 ] Re: Merger: InterClean, Inc and EnviroTech As you are all aware, InterClean, Inc. officially has announced the merger with EnviroTech, one of our major domestic competitors in this market. With this acquisition, InterClean has taken a giant step in achieving domestic market control in the sanitation industry. In addition, the service expertise that comes with EnviroTech fit together perfectly with our new strategic direction. This merger creates what we believe will be a very compelling value proposition for our employees, customers, and communities with significant potential for even new growth. With the knowledge of both companies combined into one, we fully expect to reach our sales goals for the next year, which should increase profitability by 40%. Over the next four months, we will be working to merge about 60 EnviroTech sales staff and operations specialists into the InterClean structure (University of Phoenix, 2010). This will roughly coincide with launching a major media onslaught to announce our new service focus (University of Phoenix, 2010). Managers keep in mind there maybe staff affected by this merger. Mergers are never...
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...BA 2196: Business Communications Syllabus Instructor: Dr. Larry Bailis Email: lbailis@temple.edu Office: Speakman 208K Office Hours: Monday, Wednesday 4:30 – 5:30, or by appointment Course Objectives You will learn useful and relevant business communication skills, including: * how to write clearly and how to effectively edit your own writing * how to target a results-oriented business audience using business documents, websites, and correspondence * how to formulate reasoned oral arguments and enhance your presentations * strategies to enhance critical thinking and analytical skills The Fox School understands that our graduates must meet the highest standards in these skills, and this course will be demanding. Fox BBA Learning Goals Business Communications supports the following Fox Bachelor of Business Administration Learning Goals: 1. Apply critical thinking to business problems a. Use cross-disciplinary knowledge to identify problems and their causes, generate alternative solutions, and arrive at reasoned conclusions. 2. Demonstrate effective oral and written communication a. Formulate reasoned arguments orally. b. Formulate reasoned arguments in written communication. c. Apply team-work and communication skills to present and support conclusions. 3. Understand the ethical, legal, and social responsibilities of individuals and organizations. a. Understand ethical issues. b. Assess the impact of...
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...| 2012 | | XCOM/285 Axia College [Type the author name] | [Business writing Portfolio] | | Reflection What I have learned from business writing and writing techniques can help my in all of my future business endeavors. I have learned when I need to sound more businesslike and when it is appropriate to write more friendly. When writing different documents such as emails, memos, and letters there are different ways to write. When I am writing for school I need to write more academically. The reason is because you are going to school and academics are the way to write. Using bigger words and sounding more formal will help with this. This can help when writing business letters as well. When writing business letters you need to sound more professional because you are sending out a letter. In an email you can be more relaxed because emails are short and to the point and you do not want to take up much of the persons time that is receiving the email. When writing a memo you want to sound professional and get to the point because the memo will be around for awhile. If you are writing business information depending on who is receiving that information you need to decide how professional you need to sound and how the information needs to be. What I have learned from this class will help ensure that I know how to write what I need to and get my point across to whomever I am writing to. Business Writing Graphic Organizer Store Operations Messages ...
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...Running Header: Harrison-Keyes, Inc. Benchmarking Harrison-Keyes, Inc. Harrison-Keyes Inc. is an organization that is trying to move into a new market that will enable them to sell their books using new media forums. Many obstacles are currently standing in their way to achieving the success that they believe they can obtain. Like many other companies Harrison-Keyes has turned to benchmarking other organizations that have encountered and overcome similar problems. We will identify organizations that have faced the specific issues that are now present at Harrison-Keyes. We will describe the situations that other organizations found themselves in, how the benchmarked company responded to the specific issue and what outcome was achieved by their responses. We will also identify the key concepts used by the benchmarked companies, and compare and contrast those concepts. Harrison-Keyes is a successful company with award winning authors writing books for them to publish. We will give Harrison-Keyes the tools that they need to keep that team together. We will establish ways for them to overcome obstacles using implementation plans, strategic and risk management as the foundation for success. Compare and Contrast Organizations that have gained recognition for best practices are often mimicked by others to gain or improve their company’s financial status and make them leaders in their markets. To find out which organizations have the best practice solutions, benchmarking research...
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...Marketing Management 14 PHILIP KOTLER Northwestern University KEVIN LANE KELLER Dartmouth College Prentice Hall Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Editorial Director: Sally Yagan Editor in Chief: Eric Svendsen Executive Editor: Melissa Sabella Development Editor: Elisa Adams Director of Editorial Services: Ashley Santora Editorial Project Manager: Kierra Bloom Editorial Assistant: Elizabeth Scarpa Director of Marketing: Patrice Lumuba Jones Senior Marketing Manager: Anne Fahlgren Senior Managing Editor: Judy Leale Production Project Manager: Ann Pulido Senior Operations Supervisor: Arnold Vila Creative Director: John Christiano Senior Art Director: Blair Brown Text and Cover Designer: Blair Brown Lead Media Project Manager: Lisa Rinaldi Editorial Media Project Manager: Denise Vaughn Full-Service Project Management: Sharon Anderson/BookMasters, Inc. Composition: Integra Printer/Binder: Courier/Kendallville Cover Printer: Lehigh-Phoenix Color/Hagerstown Text Font: 9.5/11.5, Minion Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on appropriate page within text. Copyright © 2012, 2009, 2006, 2003, 2000 Pearson Education, Inc., publishing as Prentice Hall, One Lake Street, Upper Saddle River, New Jersey 07458. All...
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...ISSN: 0730-5748 JOURNAL OF UFO STUDIES New Series, Vol. 6 1995/1996 CONTENTS ARTICLES Editorial ..................... ......................... ............................................................ Stuart Appelle Psychotherapy for the UFO Abduction Experience ..... ..... .......... ........ David A. Gotlib The Abduction Experience: A Critical Evaluation of Theory and Evidence ............... .. .............................. ........... ............ ...... ............... ........................ Stuart Appelle Anomalous Images on Videotape from Space Shuttle Flight STS-48: Examination of the Ice-Particle Explanation ................... ............. ......... Jack Kasher The University of Colorado UFO Project: The "Scientific Study of UFOs" ... .......................................................... ....... .......... Michael D. Swords A Reference Guide for the Condon Report ..... .. ... ............... ......................... Willy Smith Donald E. Keyhoe and the Pentagon: The Rise of Interest in the UFO Phenomenon and What the Government Really Knew .............. ................... ........ .......... .. .... ... ........... ....... ..... Michael D. Swords Fewer Sightings in the National Press: A Content Analysis of UFO News Coverage in The New York Times, 1947-1995 .......... ................ John C. Hickman, E. Dale McConkey II, and Matthew A. Barrett COMMENTS AND RESPONSES Robert R. Young, John S. Carpenter ...... ............... ... ......... .......
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...WHO Guidelines on Hand Hygiene in Health Care: a Summary First Global Patient Safety Challenge Clean Care is Safer Care a WHO Guidelines on Hand Hygiene in Health Care: a Summary © World Health Organization 2009 WHO/IER/PSP/2009.07 All rights reserved. Publications of the World Health Organization can be obtained from WHO Press, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel.: +41 22 791 3264; fax: +41 22 791 4857; e-mail: bookorders@who.int). Requests for permission to reproduce or translate WHO publications – whether for sale or for noncommercial distribution – should be addressed to WHO Press, at the above address (fax: +41 22 791 4806; e-mail: permissions@who.int). The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. Dotted lines on maps represent approximate border lines for which there may not yet be full agreement. The mention of specific companies or of certain manufacturers’ products does not imply that they are endorsed or recommended by the World Health Organization in preference to others of a similar nature that are not mentioned. Errors and omissions excepted, the names of proprietary products are distinguished by initial capital letters. All reasonable...
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...focused e-mail Format technical reports Write clear processes and procedures Top of ClearTop of ClearTop |Effective Report Writing | Report writing is one of the most critical stages of many endeavours in the business world as well as the academic world. All the efforts that one has undertaken are finally translated into a report. It is going to be the face of the project and people are going to judge the project based on the reports given to them. Reports also form a very important tool for decision making. The report could be anything ranging from a one-day project to a Ph.D. thesis which is researched for years. The final report could make or break the entire project. Hence it is very important to write a good report. A "good report" is a very subjective term. What do we define as ‘good"? A good report should be one, which effectively conveys what the writer wants to say or what the outcome of...
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...2008 CFA Level 1 - Mock Exam 1 (AM)模考试题 Q1-5 Question 1 Accepting an incentive offered by a client to a portfolio manager, such as a free vacation or a cash bonus, to reward good performance in a future period is: A) a violation of the Standards. B) not a violation of the Standards as long as client confidentiality is maintained. C) a violation of the Standards unless the manager gets written consent from her employer. D) not a violation of the Standards as long as the manager informs her employer that she intends to accept the incentive. Question 2 Charmaine Townsend, CFA, has been managing a growth portfolio for her clients using a screening process that identifies companies that have high earnings growth rates. Townsend has decided that, because of a volatile economy, she is going to adopt a value strategy using a screening process that identifies companies that have low price-earnings multiples. Townsend will violate the Code and Standards if she makes this change in her investment process without: A) notifying her supervisor before she makes the change. B) getting written permission from her clients in advance of the change. C) promptly notifying her clients of the change. D) getting prompt written acknowledgment of the change from her clients within a reasonable time after the change was made. Question 3 Phoenix Investments has been in business for three years and is striving to be GIPS compliant. It...
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...interviews. BACKGROUND Mr. Caton learned that the Department of Implementation (DI) was central to the school system. It’s manager reported directly to the Superintendent of Schools. The DI was responsible for making school enrollment projections each December for the coming fiscal year (which ran from July to June). These projections were important since annual staffing needs for each school were determined by a rather complex formula that used the DI's projections as the starting point. Moreover, since personnel formed the bulk of the budget, these projections effectively determined a school's budget. Each school had a few weeks to challenge the DI’s projections, and, if a convincing argument could be made, the DI would modify them. Final enrollment projections were established by mid-January of each year. Mr. Caton learned that Boulder, along with many other large cities, had seen declining enrollments in recent years. The decline was caused by a slowing of the birthrate, but also, in Boulder's...
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...CHAPTER 19 Fraud Awareness Auditing LEARNING OBJECTIVES | | | | | | |Review Checkpoints |Exercises Problems |Cases | | | | | | |1. Define and explain the differences among several kinds of fraud, |1, 2, 3 |45, 46 | | |errors, irregularities, and illegal acts that might occur in an | | | | |organization. | | | | | | | | | |2. Explain the various auditing standards regarding external, internal, |4, 5, 6, 7, 8 | | | |and governmental auditors' responsibilities with respect to detecting | | | | |and reporting errors, irregularities, and illegal...
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...Nygaard: Professional Autonomy versus Corporate Control ISSN: 1893-1049 Volume 2, No 1 (2012), pp. 11-26 http://urn.nb.no/URN:NBN:no-30971 Pål Nygaard Professional Autonomy versus Corporate Control Abstract: Professionalism and bureaucracy tend to be understood as incompatible systems of work organization, represented by the ideals of collegiality and autonomy versus control and supervision. I present a historical case study from early 20th century Norway examining the potential clash between efforts made toward professionalization and bureaucratization in industry. Based on my findings, I argue that there is neither an inherent conflict between professionalism and bureaucracy nor static national trajectories at the level of professional versus bureaucratic work organization. Keywords: professionalism; bureaucracy; engineers; engineering; history; transnational Pål Nygaard Centre for the Study of Professions, Oslo and Akershus University College of Applied Scineces Contact: Department of Innovation and Economic Organisation, Handelshøyskolen BI, 0442 Oslo, Norway Pal.Nygaard@ bi.no Page 11 For a long time, theories on professions brought forth the contention of an inherent conflict between professionalism and bureaucracy, contributing to a division between the sociology of professions and organizations. During the past decade, various scholars have contested both the argument of conflict and the fruitfulness of division (Bourgeault, Hirschkorn, & Sainsaulieu...
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...Handbook of Grammar, Mechanics, and Usage Grammar and mechanics are nothing more than the way words are combined into sentences. Usage is the way words are used by a network of people—in this case, the community of businesspeople who use English. You’ll find it easier to get along in this community if you know the accepted standards of grammar, mechanics, and usage. This handbook offers you valuable opportunities in two sections: ● C. modifying elements misplaced (dangling) D. structure not parallel E. nothing wrong ____ 1. Stop here. ____ 2. Your duties are interviewing, hiring, and also to fire employees. ____ 3. After their presentation, I was still undecided. ____ 4. Speaking freely, the stock was considered a bargain. ____ 5. Margaret, pressed for time, turned in unusually sloppy work. ____ 6. Typing and filing, routine office chores. ____ 7. With care, edit the report. ____ 8. When Paul came to work here, he brought some outmoded ideas, now he has accepted our modern methods. ____ 9. To plan is better than improvising. ____ 10. Hoping to improve performance, practice is advisable. The following choices apply to items 11–20. In each blank, write the letter of the choice that identifies the underlined word(s) in each sentence. A. B. C. D. E. subject predicate (verb) object modifier conjunction/preposition ● Diagnostic Test of English Skills. Testing your current knowledge of grammar, mechanics, and usage helps you find out where your strengths and weaknesses lie. This test...
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...The Tongue and Quill AFH 33-337 1 AUGUST 2004 Communication is an essential tool for the twenty-first century Air Force BY ORDER OF THE SECRETARY OF THE AIR FORCE AIR FORCE HANDBOOK 33-337 1 AUGUST 2004 Communications and Information THE TONGUE AND QUILL COMMUNICATING IS A POWERFUL TOOL FOR THE TWENTY-FIRST CENTURY AIR FORCE The Tongue and Quill is dedicated to every man and woman in today’s Air Force who will ever sling ink at paper, pound a keyboard, give a briefing, or staff a package to support the mission. Currently, The Tongue and Quill is widely used by Air Force military and civilian members, professional military school educators and students, and civilian corporations around the United States. As United States Air Force employees, it is important we communicate clearly and effectively to carry out our mission. This handbook together with AFMAN 33-326, Preparing Official Communications, will provide the necessary information to ensure clear communications— written or spoken. The use of the name or mark of any specific manufacturer, commercial product, commodity, or service in this publication does not imply endorsement by the Air Force To all you enthusiastic users worldwide, keep up the good fight! SUMMARY OF REVISIONS This revision improved organization; rearranged layout; updated quotes, art and word lists; and added material on preparing to write and speak, writing with focus, communicating to persuade, research, meetings, briefings and listening;...
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...99 Chapter 8 Litigation Services Provided by Accountants CHAPTER SUMMARY Overview This chapter explains what standards apply to accountants when they perform litigation services, discusses how to qualify as an expert witness, gives tips for testifying at a deposition or trial, and points out the potential liability that accountants risk when they testify at trial. Litigation in the United States ¶8001 U.S. Tort Costs Climbing The U.S. tort system cost $248.1 billion in 2009, which was about $808 per U.S. citizen ($12 in 1950). U.S. tort costs accounted for 1.74 percent of GDP (2.09 in 2002). Increasingly inefficient, the U.S. tort system returns less than 50 cents on the dollar to people it is designed to help; only about 22 cents to compensate for actual loss. ¶8006 A Dispute Begins There are two different courtroom environments: civil and criminal. Some experts believe it is more difficult to convict in a criminal trial (e.g., Casey Anthony). Types of Litigation Services Provided by Accountants ¶8011 Consultant An accountant may be hired by an attorney to gather and interpret facts, prepare analyses, help the attorney interpret evidence, advise about issues and strategies involved in a legal matter, locate other accountants to act as consultants or expert witnesses, and help expert witnesses form their opinions. Accountants acting as consultants will not be asked to testify in a judicial or regulatory proceeding, and their work usually will be protected from disclosure...
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