...Team Paper – A Communication Plan for Malaysia by Team 2 No one could have predicted on March 8, 2014, Flight MH 370 would vanish off the face of the earth’s vast and sophisticated satellite network system without so much as a trace of physical evidence left behind. Tragically, it took the lives of 239 passengers and crewmembers within its chambers. To the families of these missing people, the youngest just 2 years old and the oldest just 76, the wait has been nothing short of a nightmare. While (an audience): of family members, a dozen countries with citizens aboard the flight, members of the world’s new media organizations and the rest of the world’s population, turned to the Malaysian Government Officials for answers, it became very clear, the government was ill prepared to handle a crisis of this magnitude. Malaysia reminds us why a communication plan matters. This crisis required (a goal): to carefully, caringly and consistently share credible information, even when there is little information to come by, for (the purpose): of comforting those in need, releasing only necessary and documented (communication messages): of what is known and admitting when something is unknown, through (channels): of confidential communications with family members and then using news and social medial to communicate non-sensitive information to the rest of the world, and in doing so, establishing trust with its targeted audience. This never happened and as a result, the Malaysian government...
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...Invasive Security: Does it Work Bruno Gerardo Introduction to Canadian Aviation (MOS 1022F) Dr. Suzanne Kearns 23 November, 2011 Abstract On September 11, 2001, the world watched in terror as America was under attack. As a result of these events, the aviation industry was restructured to improve reliability and security of commercial air travel. Although the new security changes have improved the overall safety of air travel, concerns have been raised that the changes introduced are invasive to privacy, and are an infringement of individual rights. Biometric and advanced imaging technology have been criticized for this reason, however, they have been effective at preventing further terrorist attacks. The purpose of this paper is to analyze the security measures that have been introduced as a result of September 11th 2001, and evaluate the effectiveness of the changes and how they impact both safety and privacy. Keywords: Biometrics, Advanced imaging technology, September 11 Invasive Security: Does it Work On September 11, 2001, the world watched in terror as America was under attack. Early that morning, four commercial airliners departed from Newark and Boston with arrivals at San Francisco and Los Angeles were taken over by nineteen hijackers (National Commission, 2004). Two of these aircrafts collided with the Twin Towers in New York City resulting in the destruction of both buildings. An additional aircraft flew into the Pentagon in Washington D.C, and...
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...Amherst, NY 14051 Buffalo, New York 14260 Ph: (716) 688-6360 Ph: (716) 645-3258 Fax: (716)645-6117 E-Mail: rramesh@acsu.buffalo.edu Web: http://mgt.buffalo.edu/faculty/academic/systems/faculty/rramesh Education Ph.D. Industrial Engineering (Operations Research) (1985) State University of New York at Buffalo (GPA: 4.0. Awarded Ph.D with Distinction) Advisors: Mark H. Karwan and Stanley Zionts M.Tech. Industrial Engineering (1977) Indian Institute of Technology, Madras B.Tech. Chemical Engineering (1975) Indian Institute of Technology, Madras Research Streams • • • • Economics of IT – MSP and Cloud Computing Markets Conceptual Modeling and Ontologies Database Systems and Distributed Computing Supply Chains & Decision Analysis Employment Professor Department of Management Science & Systems School of Management State University of New York at Buffalo (September 1998 - ) Associate Professor Department of Management Science & Systems State University of New York at Buffalo (September, 1990 – September 1998) Assistant Professor Department of Management Science & Systems State University of New York at Buffalo (September, 1984 - September, 1990) 1 Research and Teaching Assistant Doctoral Program in Operations Research Department of Industrial Engineering State University of New York at Buffalo (January, 1981 - September, 1984) Entrepreneur SYMBIOSIS Consulting Madras, India (September, 1977 - January, 1981) Appointments Chairman Department of Management Science &...
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...The Benefits of Technology in Nursing and Healthcare Abstract This paper explores nursing informatics and technology in the emergency department of a local level 1 trauma center. The references cited provide discussion and statistics on several types of nursing informatics utilized today by this facility, including benefits and shortcomings. Personal experience from the author are also incorporated as he witnessed first hand the nursing informatics and technology “explosion” and how this facility incorporated this technology into their daily nursing care over the past 15 years. In 1995 I acquired a job as a nurse’s aid at the hospital I am currently employed. At the time, they were just introducing computers at the nurse’s stations. It was used primarily for their first generation of Computer-Assisted Physician Order Entry (CAPOE). With exception to limited order entry, all the documentation was still placed on paper charting. Difficulties I encountered first hand included tracking down the chart while other staff members had possession of it. It made charting in a timely fashion almost impossible, and I often found myself charting late entries. Today I am a Certified Emergency Nurse in the Emergency Department of LVHN. In the grand scheme of things, 15 years is relatively a short time, yet the advances in technology I have been witness to are sometimes overwhelming. “Informatics is a field that’s evolving every day, and there’s much to learn” (Abbott...
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...Information & Management 41 (2004) 805–825 eAirlines: strategic and tactical use of ICTs in the airline industry Dimitrios Buhalis* Centre for eTourism Research (CeTR), School of Management, University of Surrey, Guildford, England GU2 7XH, UK Received 16 June 2002; received in revised form 26 April 2003; accepted 6 August 2003 Available online 13 November 2003 Abstract Information Communication Technologies (ICTs) have revolutionised the entire business world. The airline industry in particular has fostered a dependency on technology for their operational and strategic management. Airlines were early adopters of ICTs and have a long history of technological innovation, in comparison to many other travel and tourism businesses. This paper discusses comprehensive research, including exploratory research with airline executives, using qualitative methods to examine the use of ICTs in the contemporary airline industry and to discuss recent developments in the industry. The work demonstrated that the airline industry was using the Internet to improve its distribution strategy and reduce costs; it also used Intranets and internal systems to develop tactical and strategic management. In addition, Extranets were being gradually used for communicating with partners and to support business-to-business (B2B) relationships. The effort demonstrated that ICTs will be critical for the strategic and operational management of airlines and will directly affect the future competitiveness...
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...swearing ……..………………………...… 1 3. Offending or useful: why some taboo words are considered more offensive than others …………………………………………………………….…..............………… 3 4. Conclusion ……………………………………………………………………………... 6 5. References ……………………………………………………………………………… 7 1. Introduction Swearing is a part of everyday life and has a common place in the English language. The question may arise as to why expletives are used when they are oftentimes considered taboo; hence, what exactly does swearing offer to its user? A second question that may follow is why some swearwords are more likely to be considered offensive and taboo than others. By referring to taboo terms, this paper will address words that are semantically considered negatively loaded; however, in order to maintain brevity, this paper will specifically focus on the most commonly applied ones. The terms taboo, swearing, swearword, expletive and strong language will be used as synonyms in this context; the term taboo will not stand for ‘being completely forbidden to use’ but rather, in the context of swearing, the tendency of a “social or religious custom placing prohibition or restriction” (Oxford reference 2010) on a word and the following unwillingness to make use of taboo words. Thus, swearwords will be regarded as an ordinary part of language. To summarize, the first chapter will attempt to answer the question of why humans utilize swears. Accordingly, the semantic fields swearwords originate from, the forms...
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...General Meeting Beijing, June 2012 Contents IATA Membership Board of Governors Director General’s message The state of the industry Safety Feature: What is the benefit of global connectivity? 2 4 6 10 18 22 26 30 36 42 48 52 Feature: How safe can we be? Security Feature: Do I need to take my shoes off? Taxation & regulatory policy Environment Feature: What is right for the passenger? Feature: Can aviation biofuels work? Simplifying the Business Feature: What’s on offer? Cost efficiency Feature: Why does economic regulation matter? Industry settlement systems Aviation solutions Note: Unless specified otherwise, all dollar ($) figures refer to US dollars (US$). This review uses only 100% recycled paper (Cyclus Print) and vegetable inks. # IATA Membership as of 1 May 2012 ABSA Cargo Airline Adria Airways Aegean Airlines Aer Lingus Aero República Aeroflot Aerolineas Argentinas Aeromexico Aerosvit Airlines Afriqiyah Airways Aigle Azur Air Algérie Air Astana Air Austral Air Baltic Air Berlin Air Canada Air China Air Corsica Air Europa Air France Air India Air Koryo Air Macau Air Madagascar Air Malawi Air Malta Air Mauritius Air Moldova Air Namibia Air New Zealand Air Nigeria Air Niugini Air Nostrum Air One Air Pacific Air Seychelles Air Tahiti Air Tahiti Nui Air Transat Air Vanuatu Air Zimbabwe Aircalin Airlink Alaska Airlines Alitalia All Nippon Airways AlMasria Universal Airlines ALS American Airlines Arik Air Arkia Israeli Airlines...
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...Domestic Fares & Ticketing Schedules Guide & Tariff Schedules Guide & Tariff Domestic Fares & Ticketing Provided for Australian College QED with permission by Pacific Travel Training. Important Notice: Pacific Travel Training has used it's best endeavours in collecting and collating the material contained in the schedules guide but cannot warrant that the information contained is complete and does not assume and hereby disclaims liability to any person for any loss or damage caused by errors or omissions in this schedules guide whether such errors or omissions result from negligence, accident or any other cause. Neither the whole nor part of any of this schedules guide shall be copied without the express prior approval in writing of owner, Pacific Travel Training. Specially prepared by Pacific Training Limited, February 2005 (5.1.1) © Pacific Travel Training Page 2 Australian College QED Domestic Fares & Ticketing Schedules Guide & Tariff TABLE OF CONTENTS TERMINOLOGY ....................................................................................................................................... 5 Airline Designator Codes ...................................................................................................................... 5 Aircraft Codes........................................................................................................................................ 5 City/Airport Code...........................
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...80R 01mackenzie (ds) Page 349 Thursday, July 24, 2003 3:04 PM Economy and Society Volume 32 Number 3 August 2003: 349–380 Long-Term Capital Management and the sociology of arbitrage Donald MacKenzie Abstract Arbitrage is a key process in the practice of financial markets and in their theoretical depiction: it allows markets to be posited as efficient without all investors being assumed to be rational. This article explores the sociology of arbitrage by means of an examination of the arbitrageurs, Long-Term Capital Management (LTCM). LTCM’s 1998 crisis is analysed using both qualitative, interview-based data and quantitative examination of price movements. It is suggested that the roots of the crisis lay in an unstable pattern of imitation that had developed in the markets within which LTCM operated. As the resulting ‘superportfolio’ began to unravel, arbitrageurs other than LTCM fled the market, even as arbitrage opportunities became more attractive, causing huge price movements against LTCM. Three features of the sociology of arbitrage are discussed: its conduct by people often personally known to each other; the possibility and consequences of imitation; and the limits on the capacity of arbitrage to close price discrepancies. It is suggested that by 1998 imitative arbitrage formed a ‘global microstructure’ in the sense of Knorr Cetina and Bruegger. Keywords: arbitrage; economic sociology; imitation; Long-Term Capital Management (LTCM); globalization;...
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...AVIATION TERRORISM Thwarting High-Impact Low-Probability Attacks TERRORISME AÉRIEN Contrecarrer des attaques improbables à impacts élevés A Thesis Submitted to the Division of Graduate Studies of the Royal Military College of Canada by Jacques Duchesneau, C.M., C.Q., C.D. In Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy April 2015 ©Jacques Duchesneau © This thesis may be used within the Department of National Defence but copyright for open publication remains the property of the author. ROYAL MILITARY COLLEGE OF CANADA COLLÈGE MILITAIRE ROYAL DU CANADA DIVISION OF GRADUATE STUDIES AND RESEARCH DIVISION DES ÉTUDES SUPÉRIEURES ET DE LA RECHERCHE This is to certify that the thesis prepared by / Ceci certifie que la thèse rédigée par JACQUES DUCHESNEAU, C.M., C.Q., C.D. AVIATION TERRORISM Thwarting High-Impact Low-Probability Attacks complies with the Royal Military College of Canada regulations and that it meets the accepted standards of the Graduate School with respect to quality, and, in the case of a doctoral thesis, originality, / satisfait aux règlements du Collège militaire royal du Canada et qu'elle respecte les normes acceptées par la Faculté des études supérieures quant à la qualité et, dans le cas d'une thèse de doctorat, l'originalité, for the degree of / pour le diplôme de PHILOSOPHIÆ DOCTOR IN WAR STUDIES Signed by the final examining committee: / Signé par les membres du comité examinateur...
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...TOWARDS REAL-TIME CUSTOMIZED MANAGEMENT OF SUPPLY AND DEMAND CHAINS James M. TIEN Ananth KRISHNAMURTHY Ali YASAR Department of Decision Sciences and Engineering Systems Rensselaer Polytechnic Institute, 110 Eighth St. Troy, New York 12180 USA Abstract Our focus herein is on developing an effective taxonomy for the simultaneous and real-time management of supply and demand chains. More specifically, the taxonomy is developed in terms of its underpinning components and its research foci. From a components perspective, we first consider the value chain of supplier, manufacturer, assembler, retailer, and customer, and then develop a consistent set of definitions for supply and demand chains based on the location of the customer order penetration point. From a research perspective, we classify the methods that are employed in the management of these chains, based on whether supply and/or demand are flexible or fixed. Interestingly, our taxonomy highlights a very critical research area at which both supply and demand are flexible, thus manageable. Simultaneous management of supply and demand chains sets the stage for mass customization which is concerned with meeting the needs of an individualized customer market. Simultaneous and real-time management of supply and demand chains set the stage for real-time mass customization (e.g., wherein a tailor first laser scans an individual’s upper torso and then delivers a uniquely fitted jacket within a reasonable period...
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...2014 Young Freight Forwarder of the Year Award Competition Multimodal Transport Operations in Practice: Radioactives and Abnormals From and to South Africa Submitted 29th April 2014 | Page | 1 TABLE OF CONTENT 1 ACKNOWLEDGEMENTS ................................................................................................................................................. 4 2 INTRODUCTION ............................................................................................................................................................ 5 3 INTERNATIONAL TRADE CYCLE – RADIOACTIVE EXPORTS TO NAMIBIA ........................................................................ 7 3.1 3.2 SELLER CONFIRMS ORDER.................................................................................................................................................. 7 3.3 BUYER ARRANGES FINANCE ............................................................................................................................................... 7 3.4 BUYER INFORMS FORWARDER OF ORDER.............................................................................................................................. 7 3.5 FORWARDER LIAISES WITH SUPPLIER FOR SHIPMENT ARRANGEMENTS ........................................................................................ 8 3.6 ORIGIN INLAND....................................................................
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...contents 03 building better communication Four years ago, we reintroduced AERO magazine in response to a boeing customer support survey. late last year, we went back to you to find out how well we are doing. 07 New Air Traffic Surveillance Technology Air traffic service providers and regulators are moving toward airspace and flight operations to enable greater flexibility and adaptability along with assuring improved traffic flow, capacity, efficiency and safety. A key part is the transition from radar to ADS‑b surveillance. 07 15 complying with the Aging Airplane Safety rule new materials help operators comply with the u.S. Federal Aviation Administration’s new rule on aging airplane safety. 21 15 new tool for collaboration on in‑Service issues 21 boeing introduces a new collaboration platform that integrates two previous elec‑ tronic bulletin boards in a single application and includes a number of new features. 25 Fuel conservation Strategies: Descent and Approach 25 www.boeing.com/c o m m e r c i A l / A e r o m A g A z i n e the descent and approach phases of flight are the flight crew’s final opportunities to reduce fuel consumption. i s sue 38_ q u arter 02 | 2010 01 AERO Publisher Design Cover photography Editorial Board Shannon Frew methodologie Jeff corwin gary bartz, Frank billand, richard breuhaus, Darrell Hokuf, Al John, Editorial director Writer Printer Jill langer ...
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...Transport policy in 2011: a new direction? RESEARCH PAPER 11/22 2 March 2011 This paper outlines the changes made to transport policy by the Conservative-Liberal Democrat Coalition Government and looks at some of the long term transport challenges the government is likely to face over the course of this Parliament. It complements and updates House of Commons research paper 10/28, Transport policy in 2010: a rough guide. Louise Butcher Matthew Keep Recent Research Papers 11/05 Social Indicators 18.01.11 11/06 Scotland Bill [Bill 115 of 2010-11] 19.01.11 11/07 Estates of Deceased Persons (Forfeiture Rule and Law of 19.01.11 Succession) Bill [Bill 8 of 2010-11] 11/08 Unemployment by Constituency, January 2011 19.01.11 11/09 Fixed-term Parliaments Bill: Commons Stages 21.01.11 11/10 UK Defence and Security Policy: A New Approach? 21.01.11 11/11 Health and Social Care Bill [Bill 132 of 2010-11] 27.01.11 11/12 Economic Indicators, February 2011 01.02.11 11/13 Anonymity (Arrested Persons) Bill [Bill 9 of 2010-11] 02.02.11 11/14 Education Bill [Bill 137 of 2010-11] 03.02.11 11/15 Budget Responsibility and National Audit Bill [HL] 08.02.11 [Bill 143 of 2010-11] 11/16 The Local Government Finance Settlement 2011-13 08.02.11 11/17 Legislation (Territorial Extent) Bill [Bill 10 of 2010-11] 08.02.11 11/18 Wash-up 2010 11.02.11 11/19 Unemployment...
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...The Future eTourism intermediaries Dimitrios Buhalis1, Maria Cristina Licata2 1 Course Leader MSc in eTourism, School of Management Studies for The Service Sector, University of Surrey, Guildford, GU2 7XH, UK d.buhalis@surrey.ac.uk Genesys Information Limited Clarendon House, 125 Shenley Road,Borehamwood, Herts WD6 1AG, UK cristina.licata@genesysinformation.com ____________________________________________________________________ 2 Acknowledgement: The authors would like to acknowledge Paul Richer and Dr Karsten Kärcher (Genesys Information Limited) for their contribution to this paper. Note: An earlier version of this paper was presented at the ENTER2001 conference in Montreal, Canada. The Future eTourism intermediaries Keywords: eTourism, Internet, intermediaries, disintermediation, Computer Reservation Systems, Global Distribution Systems, Digital TV, mobile commerce, Electronic Intermediaries ABSTRACT Hitherto, the travel distribution role has been performed by traditional Outgoing Travel Agents (OTAs), Tour Operators (Tos) and Incoming Travel Agencies (ITAs). They were supported by Computer Reservation Systems (CRSs), Global Distribution Systems (GDSs) or tour operators’ Videotext systems (or Leisure Travel Networks). These traditional electronic intermediaries (or ‘eMediaries’), particularly GDSs, progressively consolidated their position. The Internet created the conditions for the emergence of new eMediaries, based on three ePlatforms, namely the Internet,...
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