...Services Marketing Name: Instructor: Task: Date: A service is an act, performance, process or activity that occur during interactions with a person or, machine that provides full satisfaction of a customer’s needs. This is because the customers ideally buy a performance which ought to be staged performed and managed. Contemporarily, there are diverse services (Gilmore, 2003). These include business to business and consumer services. Examples of services include those offered by restaurants, airlines, legal services, personal services, accountancy, banking and finance among others. Service marketing is a mode of marketing that focuses principally on marketing of services. The marketing approach for products is much easier and comprehensible than that of the services. Companies that offer both services and products must apply the use of both marketing approaches (Gilmore, 2003). An instance of a computer vending company encompasses the sale of computers and offering of services such as aiding customers make choices and repair. To appeal to its customers, a company must offer the respective marketing for its products and supporting services. The core goal of a company when marketing services is to get professional personnel that can get into business with the affiliation in a specified location but not to get clients purchasing the given product. For instance, a restaurant offers its services both in-site and in the to-go form. Therefore, to market its services...
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...at SciVerse ScienceDirect Advances in Accounting, incorporating Advances in International Accounting journal homepage: www.elsevier.com/locate/adiac Continental European accounting model and accounting modernization in Germany Andreas Hellmann ⁎, Hector Perera 1, Chris Patel 2 Department of Accounting and Corporate Governance, Faculty of Business and Economics, Macquarie University, Sydney, NSW 2109, Australia a r t i c l e i n f o Keywords: Convergence German Commercial Code (Handelsgesetzbuch) International Financial Reporting Standards Act to Modernize Accounting Law (Bilanzrechtsmodernisierungsgesetz) Classification of accounting systems a b s t r a c t Classification techniques based on one or few dimensions are widely used in research studies and textbooks to explain and predict the development of accounting systems internationally. However, their usefulness in international accounting has been limited in today's globalized world. For example, in the context of the EU, IFRS are required for consolidated accounting, while national accounting systems continue to be the dominant system for unconsolidated accounting in many countries. Using Germany as a case study, the objective of this paper is to examine whether Germany can still be classified within the Continental European model of accounting following the Act to Modernize Accounting Law (Bilanzrechts-modernisierungsgesetz — BilMoG), which was promulgated on May 29, 2009. This Act introduced...
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...http://techcee.com/wp-content/uploads/2013/05/google-services.jpg Country Experience; France, Germany & Japan International Management http://en.academicpositions.se/content/uploads/sites/8/2013/07/lesundLogo.png Table of Contents Introduction3 How does a search engine work and make money?3 What is the exportability of search engine’s technology and business model?4 Why did many governments appear thretened by google? How did they counter this threat?4 Global leadership and Organizational Behaviour Effectiveness (GLOBE)4 Hofstede’s five dimensions:4 Google (USA) to France - focus dimensions: PDI & UAE (appendix 1: figure 1)4 Google (USA) to Germany - focus dimensions: UAI & IDV (appendix 1: figure 2)6 Google (USA) to Japan - focus dimensions: UAI, MAS, IDV and LTO (appendix 1: figure 3)7 Is the threat, from the government-sponsored search engines, real or imagined?8 What can Google do to secure dominance in those countries?8 What can Google learn from those experiences to guide its entry strategy for other countries?9 The negotiation process (appendix 2: figure 1)9 Stage One: Preparation9 Stage two: Relationship Building9 Stage Three: Exchange of task-related Information10 Stage Four: Persuasion10 Stage Five: Concession and Agreement10 Sources:11 Websites:11 Appendix 112 Figure 1: Hofstede, USA vs. France12 Figure 2: Hofstede, USA vs. Germany12 Figure 3: Hofstede, USA vs. Japan13 Appendix 2:14 Figure 1: The Negotiation Process14 ...
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...commented by experts of the industry. This research paper attempted to collate their view in the context of Microsoft and Nokia deal on six parameters. These parameters are (i) reasons for the downfall of the Nokia market share, (ii) general comments of the experts, (iii) similarities / dissimilarities of past and business models of the smartphone business, (iv) reasons for Microsoft to buy out Nokia, (vi) impact of buyout on Microsoft, Nokia, consumers and markets. In addition, paper discusses the existing theories of merger & acquisition in telecom sector in the past. Keyword: Smartphone, Microsoft, Nokia, HERE Maps, Galaxy, Lumia, Synergy Trap Hypothesis. [http://creativecommons.org/licenses/by/3.0/us/] Licensed under a Creative Commons Attribution 3.0 United States License 598 INDEPENDENT JOURNAL OF MANAGEMENT & PRODUCTION (IJM&P) http://www.ijmp.jor.br 1. ISSN: 2236-269X...
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...Olympics[edit] Rhode won a bronze medal at the 2000 Summer Olympics in Sydney, Australia. 2004 Olympics[edit] Rhode also won a gold medal at the 2004 Summer Olympics in Athens. 2008 Olympics[edit] Rhode won the silver medal at the 2008 Summer Olympics in women's skeet. 2012 Olympics[edit] On July 29 at the 2012 London Olympics, Rhode won the gold medal in skeet shooting with an Olympic record score of 99, tying the world record in this event.[5] With this medal, Rhode is the only American competitor to win medals for an individual event in five consecutive Olympics. She also became one of the three competitors (and the only woman) to win three Olympic individual gold medals for shooting, along with Ralf Schumann of Germany and Jin Jong-oh of Korea. TV Host[edit] Rhode is co-host of the Outdoor Channel's TV program Step Outside.[6] Rhode studied veterinary medicine at Cal Poly Pomona.[7] Stolen competition shotgun[edit] On September 11, 2008, Rhode's competition shotgun was stolen from her pickup; she had been using it in competition for eighteen years.[8] The gun was returned to her in January 2009 after it was discovered during an unrelated search of a parolee's home; the parolee was charged with possession of stolen property.[9] In the...
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...Australia in 1964. His 63-hour journey was spent in a box made by fellow British javelin thrower, John McSorley. Spiers spent some time outside his container in the cargo hold of the plane,[2] and suffered from dehydration when he was offloaded onto the tarmac of Bombay Airport. He arrived in Perth undetected and returned home to Adelaide.[3] Charles McKinley (age 25) shipped himself from New York City to Dallas, Texas in a box in 2003. He was attempting to visit his parents and wanted to save on the air fare by charging the shipping fees to his former employer. However, he was discovered during the final leg of his journey having successfully travelled by plane.[2][4] An inmate (age 42) serving a seven-year drug conviction sentence in Germany escaped from a prison by climbing into a box in the mail room which was picked up by a courier in 2008.[3][4] In August 2012, a man in Chongqing, a city in southern China, decided to ship himself to his girlfriend as a prank. Unfortunately, his prank almost turned deadly when the courier took three hours to deliver the package. Seng had minimal air in the box, and it was too thick to puncture a hole so that he could breathe.[5] Mailing children[edit] The mailing of people weighing less than 50 pounds, i.e., children, by Parcel Post in the United States was legal during 1913 and 1914. A discussion of the topic may be found in the February 2015 Newsletter [5] of the Central Florida Stamp Club [6]. In popular culture[edit] Flat Stanley, a...
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...Portfolio In a modern day organization’s behavior, employees and suppliers have as much impact on the organization structure as customers and competitors have had in the past. Organizations are viewed as open systems, continually interacting with their environment and in dynamic state of temporary equilibrium as they adapt to environmental changes. Successful organizations are in constant state of flux in response to their environment, many companies are looking at media technologies as way to market their product and learn about their competitors. This presence could produce a large following depending on the interest in the content created and information shared. The change stemmed from the speed at which information travel in the media arena. In most cases, the information environment outside the organization is changing far more rapidly than the information environment internally. Customers, partners, prospects, and employees can find, access, and share information in a way that corporate infrastructure, security, culture, and policies inhibit. Organizations are having a difficult time responding to or taking advantage of – these new environments. The path of information regarding the organization is no longer just the role of the marketing department. Employees talk to customers, colleagues, and suppliers. They share their experiences, impressions and expectations regarding their jobs, the organization and management. The speed at which the information travels is beyond...
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...------------------------------------------------- Management accounting From Wikipedia, the free encyclopedia | This article contains wording that promotes the subject in a subjective manner without imparting real information.Please remove or replace such wording and instead of making proclamations about a subject's importance, use facts and attribution to demonstrate that importance. (February 2012) | Accounting | | * Historical cost accounting * Constant purchasing power accounting * Management accounting * Tax accounting | Major types of accounting[show] | Auditing[show] | People and organizations[show] | Development[show] | Business portal | * v * t * e | In Management accounting or managerial accounting, managers use the provisions of accounting information in order to better inform themselves before they decide matters within their organizations, which aids their management and performance of control functions. Contents [hide] * 1 Definition * 2 Scope, practice, and application * 3 Differences between financial accountancy and management accounting * 4 Traditional vs. innovative practices * 5 Role within a corporation * 6 Specific methodologies * 6.1 Activity-based costing (ABC) * 6.2 Grenzplankostenrechnung (GPK) * 6.3 Lean accounting (accounting for lean enterprise) * 6.4 Resource consumption accounting (RCA) * 6.5 Throughput accounting * 6.6 Transfer pricing ...
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...International Journal of Engineering Research & Technology (IJERT) ISSN: 2278-0181 Vol. 3 Issue 8, August - 2014 The Impact of Mobile Information and Communication Technology on Cybercrime in Nigeria Oyenike Mary Olanrewaju1, Faith Oluwatosin Adebiyi2 1,2 Department of Mathematical Sciences and Information Technology Federal University Dutsin-Ma, Katsina State, Nigeria Keywords: Cybercrime, Intelligent, Investigatory Security, Mobile I. INTRODUCTION Information and Communications Technology (ICT) is often used as an extended synonym for Information Technology (IT). ICT is a term that summarizes the role of unified communications networks and the integration of telecommunications (telephone lines and wireless signals), computers and all its form of networks as well as necessary enterprise software, middleware, storage, and audio-visual systems, which enable users to access, store, transmit, and manipulate information to meet day to day needs of the society. A mobile device or mobile ICT basically describes a small, handheld computing device, typically having a display screen with a miniature keyboard and potable enough for users to carry with hands or conveniently kept in a pocket. They are also location independent. In other words their functionality is not confined to a specific geographical location. Nokia, LG, Motorola Mobility, BlackBerry, Samsung, and Apple are just a few examples of the many manufacturers producing these types of devices. A handheld...
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...COUNTERINTELLIGENCE O F F I C E O F T H E N A T I O N A L C O U N T E R I N T E L L I G E N C E E X E C U T I V E October 2011 Ta b l e o f C o n t e n t s Executive Summary ................................................................................................................................ i Scope Note ........................................................................................................................................... iii US Technologies and Trade Secrets at Risk in Cyberspace.....................................................................1 The Appeal of Collecting in Cyberspace................................................................................. .....1 Security and attribution ....................................................................................................... 1 Faster and cheaper .............................................................................................................. 2 Extra-territoriality ................................................................................................................ 2 Large but Uncertain Costs........................................................................................................... 3 Pervasive Threat from Intelligence Adversaries and Partners ...............................................................4 China: Persistent Collector..............................................................................................
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...| | | | | | | | | EconPapers Home About EconPapersWorking Papers Journal Articles Books and Chapters Software ComponentsAuthorsJEL codes New Economics PapersAdvanced Search------------------------------------------------- Top of Form Bottom of FormEconPapers FAQ Archive maintainers FAQ Cookies at EconPapersFormat for printingThe RePEc blog | | Arms Trade and Arms Races: A Strategic AnalysisMaria Garcia-Alonso and Paul Levine (p.levine@surrey.ac.uk)Chapter 29 in Handbook of Defense Economics, 2007, vol. 2, pp 941-971 from ElsevierAbstract: In this chapter we present the main characteristics and problems involved in the study of the arms trade: product definition and data, strategic aspects of the arms trade and regulation. We illustrate these aspects using the latest theoretical and empirical literature on arms trade. The papers reviewed illustrate the complexity involved in studying the arms trade. The nature of the exporters interaction in setting export controls and export policies raises the benefits of coordination in both export control and industrial policies. A failure to coordinate in one of these two policies tends to increase the incentives to deviate from an agreement to coordinate in the other policy, therefore, highlighting the importance of a unified approach to arms trade regulation. Issues such as differences in the security perceptions of exporters, the home bias and the characteristics of the competition between exporter firms...
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...CA Dayavanti Khilolani 28th January 2012 2 • • • • • • • Introduction to Section Chargeability of Sum and TDS rate determination Section 90(2) of the IT Act Section 206AA of IT Act Issuance of Form 15CA / 15CB process Revised guidelines of NSDL (major differences) • • • • • • Why DTAA and What is DTAA? Principles and Purpose of DTAA Nature and Types of DTAA How do treaties remove Double taxation Structure of a typical DTAA and major Models Conventions used in world Applicability of DTAA Interpretation techniques of DTAA How to determine which DTAA is applicable and how to apply that DTAA Some important concepts used in DTAA Some important points to remember 3 Problems faced while uploading • Form 15CA • • • CA Dayavanti Khilolani 28th January 2012 CA Dayavanti Khilolani 28th January 2012 4 Tax Payer resident of State A Operating in State A State B State C Each state having its own tax system and rights over taxpayer Double taxation of Income in the hands of taxpayer Economic Double taxation Juridical Double Taxation Same Income taxed in two states in the same period in the hands of different taxpayer Same Income taxed in two states in the same period in the hands of same taxpayer Elimination of Double Taxation Via Double Taxation Avoidance Agreements CA Dayavanti Khilolani 28th January 2012 5 ...
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...together and compare both interpretations and try to understand why meaning was shared or, possibly, not shared. (This exercise can be implemented only with a good degree of cultural diversity within the student group.) A13.2 Exercise I ‘love’ cake Start from the English verb ‘to like’ and find its equivalents in French, German and Spanish. Do not hesitate to translate them back into English in order to detect differences in meaning. Include in your search some basic etymological grounds (e.g. gusto in Spanish is based on the word for ‘taste’). What differences in terms of world-views are suggested by the different conceptual dimensions of ‘liking’ (preference, affective, pleasure, love, enjoyment, eating/ingesting, etc.) and their attributions to people, things or situations? Suggest possible consequences for international marketing and advertising strategies. A13.3 Case Longcloud – Languages in cyberspace Language is a steed that carries one into a far country. (Arabic proverb.) Brushing through green pastures in her rugged truck, Longcloud marketing director Sarah Elder mused over what she would say at this afternoon’s meeting. Longcloud Lamb was a Appendix 13 Teaching materials 401 young company, specializing in chilled and frozen New Zealand lamb and goat products with a difference: it was organic and exceeded animal welfare stipulations in major export markets. With already five established export partners in the USA and Japan, and 32 regular...
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...main competitior- Mitsubishi accounted for about 70% pencil market share before 1963. After that, Tombow began to expand its product line beginning from ballpoint pen. Tombow mainly sold products through stationery stores which are the crucial outlet for writing instrument industry. It served these stores the sales agent and 38 its own branch offices. In addition, Tombow actively responded new market requirement. Tombow’s faced the serious contradiction between sales and production. Tombow had two types of new products, one was with little engineering content, the other was scientifically engineered. Its typical product development project is Object EO. The theme of this project is “low price/highdesign”. Tombow hoped through it to improve profit margins by design and to build volume by its attractive appearance. As its main product, Tombow produced 2 types of pencil—wood-cased standard and fashion types. In 1991, its standard pencil accounted about only 23% of its catalog, The rest 77% were all fashion types. Tombow transfered the pencil lines from theTokyofactory to Shinshiro adjoining the headquaters. Tombow produced Object EO by vendors but it took charge of all production affairs such as managing vendors, trouble shoot. The lead time of most Object EO product is 3 months. Competitor and Environment 8 - Consolidation Edit 0 0 4 … Being in a...
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...Management Notes Video People’s behavior is not only about the person, but the environment they are in! Industrial/Organizational (I/O) Psychology: I-side: human resources functions Ex: training, selection, performance appraisal O-side: understanding and predicting behavior Ex: motivation, work attitudes, stress, leadership, team effectiveness Organizational behavior: the scientific study of individual and group behavior in organizations; focused on different levels of analysis * Use of the scientific method to understand and solve problems relate to people in organizations * Focus on organizational behavior * Individuals: attitudes, behavior, health * Groups/teams: norms, cohesion, conflict * Organizations: firm performance, culture, climate Historical influences: * Fredrick Taylor: first to subject work to scientific study; interested in efficiency * Published Principles of Scientific Management (1911) * Conducted first field experiments like shuffling studies * Time-and-motion studies to identify “one best way” to do a job * Ford example; he found a way to make Ford cars cheaper * Elton Mayo: studied workers at Hawthorne; worked of the Western Electric Co. in late 20’s – early 30’s * Research on effects of lighting, breaks, length of work day, and type of incentive pay on performance * Illumination studies and Hawthorne Effect * Social factors affect behavior in...
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