...The goal of every business is simple, increase customer satisfaction, generate more revenue and maximize profits and every organization tries to get a competitive advantage. Competitive advantage is an advantage that an organization has over its competitors, allowing it to generate more sales or margin’s and retain more customers than its competition. Companies invest their profits in: * Research and development (R & d) to get competitive edge. Research and development plays a very important role in innovation process. In order to introduce a new product or service or to make changes to existing product, investing in R & D is crucial. Needs and expectations of customers change from time to time. For example, we are not using the same Honda car which our parents used 20 years back. We say simply it is old fashioned, we always look for a change and new ones. Proper research is required to introduce changes, if they do not spend on R & D, they lose their market share. * In more productive issues, for expansion, that is expanding product lines, new products, services and new businesses to gain profits. * And in technology, to be more competitive and also as technology makes work easier and faster, and through this companies can increase their sales and make more money. * Reducing costs is also critical for a business to gain competitive advantage: Material cost, which includes Direct labor and direct material have to be reduced to gain competitive...
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...reasons for maintaining his operations in this location has been the good supply of quality timber. However, a new competitor entered the market offering the same quality products at a fraction of the price Guillermo was charging. This was possible because of the heavy reliance on high-tech mechanization that the new supplier employed. To further complicate things for Guillermo was the entry into the city of a large retailer, a sudden explosion of workers resulting in a substantial increase in the cost of labor. All things had a negative effect on Guillermo’s bottom line. Discussion: The essence of any business operation is to maximize profits. This is only achieved when the business is able to meet its recurring costs and have a surplus available for reinvestment or payment as dividends to the owners. Guillermo’s case requires a critical investigation into the business operations to determine available to him. Given the current situation, Guillermo has three very viable options to consider. He could either maintain the present business model and continue operations as currently constituted, or adopt a new business model by embracing high technology and thus investing in highly automated machines similar to what the competitor is using or change his operations and instead become a broker to one of the big competitors who is looking for an entry point into the North American market. In business, a sensitivity analysis is a business interrogative technique that...
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...COURSE NAME: ADVANCED OPERATIONS MANAGEMENT COURSE NUMBER: OMGT 701 CASE STUDY OUTLINE This case study is worth 25% of your final mark, and aims at providing you with practical insights about Supply Chain and Business Operations Management. Students are required to form teams consisting of no more than four members. Students should contact enterprises of their choice and obtain pertinent information about different challenges the enterprise in facing. In this respect, they should ask for some interviews accommodation with members of the management team and require their assistance and clarification in understanding the overall business operation processes. A report on their project findings, about 20 pages in length, should be released to the teacher by April 9, 2015, 10:30. Penalties of 10 points per day lateness for not meeting this deadline will be applied. The text of the report should be double-spaced, while suggested font size: 12. The report should contain the following elements: - a table of contents - an overview of the goods and/or services offered by your business unit of choice - a brief analysis of the enterprise mission statement - a description of the main products competitive strategies used - a description of the enterprise organizational structure - a description of the main product processes used - a description of the enterprise concern about quality management strategies with respect to both processes and...
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...Differences in World Culture Closely Related to Global Business Operation 梁宇轩 20130250016 Now the world is increasingly globalized and the world seems to become smaller since the vehicle become more and more advanced. It is very easy for a person to travel and do business all over the world. But the advanced vehicle could not speed up people to know others abroad because of the cultural difference. While doing business in a foreign country, sometimes it is very important for the businessman to realize the cultural of the country. Even nowadays there exist some countries have a institution that its politics are closely connect with its religions such as the Islamic areas. There exist a lot of taboos in Islamic countries and maybe something usual in our normal days is evil in those countries. That means if someone wants to do business in the Islamic areas and he needs to know the country’s religion and cultural otherwise he may lose his money or even break the law. For example, the financial industry is very different in Islamic areas. In the ancient time, Prophet Muhammad observed the usury behavior harmed his people as a witness. And he thought that these behavior will make the society injustice and intensify the contradiction. So he made the regulation that no one will be allowed to get interest from lending money to others. Even in the Quran charging interest is not allowed. There is no doubt that this regulation can not adjust the world’s convention. The interest...
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...$82 billion loan, has had a significant effect on consumer confidence in our company. Top that with ill-advised bonus packages being provided to AIG executives and partners, really put AIG in the targets of consumer watchdogs and government committees. This was a low-time for AIG and since then we have made changes for the better and started to gain both consumer and government confidence in the direction that AIG has begun to take. AIG has begun to gain consumer confidence as it has again become a global leader in the insurance industry. This is evident because according to American International Group (2014), AIG generated, “$67,497,000,000 as of the end of calendar year 2013, and currently it has approximately 64,000 employees serving clients, customers, businesses, and governments in 130+ countries” (Key Facts and Figures). In order to maintain growth and consumer confidence we at AIG must ensure that we maintain an organizational structure that can also grow as global changes occur within the industry. To this point this division has been operating under outdated standards and procedures. Current...
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...كـليـة إدارة الأعــمـال College of Business Administration Written by: Abdalaziz Saad Alamry ID number: JAB083 Course code: HRM 450 Section number: (1) Subject: Research on “Is Executive Compensation Fair?” Is Executive Compensation Fair? Executive pay (also executive compensation), is financial compensation received by an officer of a firm. It is typically a mixture of salary, bonuses, shares of and/or call options on the company stock, benefits, and perquisites, ideally configured to take into account government regulations, tax law, the desires of the organization and the executive, and rewards for performance. Over the past three decades, executive pay has risen dramatically relative to that of an average worker's wage in the United States, and to a lesser extent in some other countries. Observers differ as to whether this rise is a natural and beneficial result of competition for scarce business talent that can add greatly to stockholder value in large companies, or a socially harmful phenomenon brought about by social and political changes that have given executives greater control over their own pay. Executive pay is an important part of corporate governance, and is often determined by a company's board of directors. Types of compensation There are six basic tools of compensation or remuneration. * salary * short term incentives (STIs), sometimes known as bonuses * long-term incentive plans (LTIP) * employee benefits * paid...
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...2012. (Kevork Djansezian/Getty Images) 2. Oracle CEO Lawrence Ellison had the second highest CEO pay in 2011 with $77.6 million in total compensation, according to Equilar. Ellison's pay increased 11 percent from the previous year. Forbes' 2012 third richest person in the U.S. and the world's sixth richest with a net worth of $36 billion, he has been CEO of the software company since he founded it in 1977. (Kimihiro Hoshino/AFP/Getty Images) 3. Ron Johnson, who became CEO of retailer J.C. Penney in November 2011, is Equilar's third highest paid chief executive with $53.3 million in total compensation. Credited with pioneering Apple's retail store and its Genius Bar tech support as that company's senior vice president of retail operations, he is tasked with transforming J.C. Penney Company, which reported a loss in the fourth quarter. (Astrid Stawiarz/Getty Images) 4. Viacom President and CEO Philippe Dauman had the fourth highest CEO compensation with $43.1 million, a drop of 49 percent from last year. Dauman has been chief executive officer since Sept. 2006 at the media company, which saw first quarter profit drop by 65 percent as reported in Feb. 2012 amid lower ad sales at its cable networks like Nickelodeon. (Alberto E. Rodriguez/Getty Images) 5. Honeywell International Inc. CEO David Cote had the fifth highest pay at $35.3 million an increase of 138 percent from 2010. Cote has been CEO of the...
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...The chief executive officer (CEO) provides direction and leadership for the organization’s mission and vision, represents and speaks for the organization and its work, and manages day-to-day operations to achieve the strategic direction set by the Board. As we already know the CEO is responsible for both internal and external relationships, including creating a positive work culture and philosophy; maximizing the use of available personnel and resources; and establishing, maintaining, and updating as appropriate office procedures that include such matters as staff incentives and grievances. I as a CEO will work with the Board to chart the future direction of the organization and I know to achieve the goals of the organization, Supervisor and evaluate staff should try to: 1- Provide visionary leadership to the organization and translate that vision into action; 2- Oversee day-to-day operations and ensure that our organization maintains its status as a well-managed, highly respected organization; 3- Maintain a complete understanding of the organization’s financial position, and ensure physical responsibility and security; 4- Maintain funding streams and identify 5- Ensure appropriate staffing consistent with organizational needs; 6- Update and maintain the Personnel Policy & Procedure Manual as needed; 7- Develop and maintain appropriate job descriptions for all staff; 8- Recruit, select, orient, and provide training for new staff and continuing training for all staff; ...
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...Margin call is an american movie, realizd by JC Chandor in 2011 The story This movie explains how crisis in 2008 happened in a financial institution in New York. The company exists since 137 years with John Tuld as the Chief Executive Officer. The leader of trading operation is Sam Rogers. He is in the company since 34 years. First of all, there is the layoff of Eric Dale, the financial analyst. We can see a comparison with Lehman Brothers when bankers leave the company with a case under arms and the telephone line were cut instantaneously. While Dale is being escorted out, he gives Peter a USB memory stick with a project he had been working on, telling him to "be careful" just as he boards the elevator. During the night, Sullivan finishes Dale's project and discovers that current volatility in the firm's portfolio of Mortgage Backed Securities (MBS) will soon exceed the historical volatility levels of the positions. Because of excessive leverage, if the firm's assets decrease by 25% in value, the firm will suffer a loss greater than its market capitalization. He also discovers that, given the normal length of time that the firm holds such securities, this loss must occur. Sullivan alerts Emerson, who calls floor head Sam Rogers. The employees remain at the firm for a series of meetings with progressively more senior executives, including division head, Jared Cohen, the chief risk management officer, and finally CEO John Tuld. Cohen's plan is for the firm to quickly...
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...every day situations. A good common sense often called as practical intelligence empowers he/she act more quickly and wisely, especially in many complex issues. Successful businessmen are always able to be aware of the dangers surrounding him, anticipate and make sensible decisions. The second most significant quality is specialized knowledge about his/her fields. The entrepreneur who is incompetent at his job will never become profitable. Worked out ambition and money invested are not enough to make the business an effective and flourishing one; he must always accumulate his needed knowledge before jumping into business world. What is more, it is indispensable to accomplish success without communication skills. Being able to gain customers’ confidence is an absolute art and entrepreneur who can do it is bound to be successful. Furthermore, good communication methods can lay an intellectual foundation for strong relationships with colleagues partly lead to succeed in business. A prosperous businessman is must not only an affluent person, but also a prestigious person whose advice is always regarded by the others. In a word, to be a successful businessman is not an easy thing, but with a lot of effort, each entrepreneur can reach up to the success from day-to-day. From what I have stated above, I truly believe that common sense,...
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...manager. The Salon has been in business for 10 years, has a loyal clientele, and is very profitable. If we leave, our way of doing business as well as customer service and operational efficiencies go with us. There isn’t much left in the business except the name. However, if the we begin planning for a sale years before, we can make the business much more valuable to a potential buyer. For instance, as a stylist, I can train one or two assistant colorist, and teach them his secret formulas and coloring/styling techniques. My husband, who manages, can hire one or two assistants and train them. We can develop procedure manuals (or at least define what the procedures should be). She can also introduce her protégée’s to regular clients so they know who they are. After a few years, a buyer could easily take over the business and keep it going as long as he is able to keep the now well-trained staff on board. By following the above steps, we have significantly increased the value of their business. Since we have expanding a lot, and larger businesses have much more at stake, the best approach is to postpone the sale for a few years, and gradually put some key elements in place to maximize the value of the company. Basically anything that increases transparency, efficiency, revenue or profitability, or decreases risk or costs, should be considered. Keys areas to my Exit Strategy: * Build a real management team * Set up and document business processes and systems. * Clean...
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...eWhat it takes to be a successful Entrepreneur 1st year / 3rd Trimester Course: Industrial Management and Technology Teacher: Elisabete Lopes Student: Fernando Miranda Nº 1202750 0 Contents Abstract ............................................................................................................................... 2 Introduction ......................................................................................................................... 3 What is an entrepreneur? .................................................................................................... 4 Do You Have What It Takes To Be An Entrepreneur? ...................................................... 4 A True Entrepreneur ........................................................................................................... 5 8 traits of successful entrepreneurs – Do You have what it takes? ..................................... 6 Example Of How An Entrepreneur Responds To An Opportunity .................................... 9 Conclusion ........................................................................................................................ 10 Bibliography ..................................................................................................................... 11 1 Abstract A successful Entrepreneur must have strong leadership qualities, highly self-motivated, strong sense of basic ethics and integrity, willingness to fail, serial innovators...
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...Running head: WORLDCOM FAILURE RESHAPING BUSINESS WorldCom’s Chief Executive Officer’s Failure of Responsibilities Reshaping the Business Environment WorldCom’s Chief Executive Officer’s Failure of Responsibilities Reshaping Business Environment Bernie Ebbers’ leadership as Chief Executive Officer for WorldCom created the largest telecommunication bankruptcies and the largest bankruptcy in the corporate world. His unethical decisions to allow false financial reports to continue to be reported as inflated profits, where in reality WorldCom was losing profits while senior management was raping the money vaults. Bernie Ebbers’ action created change not only within the telecommunications world, but also within the views of responsibilities of Chief Executive Officers. In order to understand Mr. Ebbers’ shortcomings as the Chief Executive Officer of WorldCom, the role of Chief Executive Officer must be understood, in addition to basing his role against the ethical standards of today. David Elsum describes the corporate system by having three elements; a company board, a chairman, and a Chief Executive Officer. Chief Executive Officers have a unique role in today’s business. According to David Elsum, the “chief executives are responsible for company effectiveness, efficiency, profitability, and liquidity” (1988). In essence, the Chief Executive Officer should be highly effective to bring change and executing the company’s vision while being efficient...
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...Background & Introduction Who is the no.1 brand Curry Puff in Singapore? The answer is Old Chang Kee. Old Chang Kee started in 1956 from a small stall in a coffee shop near the Rex cinema along Mackenzie road to now in a 20,000 soft modern production facility in Woodlands. Old Chang Kee main business activities is to make delicious puff stuffed with a slice of egg, curry potato and chicken, all fried with special spices and herbs. Beyond their signature puff they also have implemented new finger foods like Seafood Favourites (eg. sotong head stick), Chicken Favourites (eg. cheezy chicken ball) and Breakfast Set (eg.otar, mee siam, chee cheong fun, kway teow mee ) etc. In 2008, Old Chang Kee was admitted to the official list of Catalist. Old Chang Kee were the only brand from Singapore to have the honour of being included in the list of the world’s 20 best fast food chains in May 2012 in the U.S. based Travel & Leisure Magazine. Today Old Chang Kee they have total 71 outlets situated in all areas of Singapore and 14 outlets in Overseas like Australia, Indonesia and Malaysia. They have also sub brand like Take 5, Mushroom, Dip ‘n’ Go, The Curry Times, The Pie Kia Shop and Curry Times Tingkat, O’My Darling. With the entrepreneur spirit, leadership and guidance of Mr Han Keen Juan (Executive Chairman) and Mr William Lim Tao-E (Chief Executive Officer). Old Chang Kee was awarded the Singapore Prestige Brand Award in 2002, Singapore Promising Brand Award in 2004, Heritage...
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...Intersect Investments Gap Analysis: Intersect Investments Rosa L. Butler University of Phoenix MBCC0107/MBA 520 Transformational Leadership July 01, 2008 Dr. Alvin H. Steward III Gap Analysis: Intersect Investments Introduction In late 2001, the financial services industry began to experience problems due to external forces which were out of control from company managers who could not control the social and political pressures the market was receiving from their customers and Wall Street. Leaders needed to develop strategies to maintain the company’s competitive edge in the new external scenario the industry was having. The Intersect Investment Company was not exempt from this situation and leaders of the company had to take action on how to recover the lost trust from base customers and have a profitable company in the market. Frank Jeffers, Chief Executive Officer (CEO) of Intersect Investment, developed a new company vision which was not supported by all staff members as the companies’ organizational culture was not focused on the customer needs. The new vision required changing the focus to the customer instead of the sale numbers. This new change caused resistance from some of the employees. A lack of support on the new philosophy from The Executive Vice President of Marketing and Sales resulted in the CEO using his legitimate power to remove the manager from the company. “Legitimate power is an agreement among organizational members that people in certain roles...
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