...Unit 328:- Understand how to lead effective meetings AC 1.1 Explain the purpose of a meeting Staff meetings The purpose of regular staff meetings helps an organisation become much more organised and efficient and places both employees and managers on the same page, it makes it easier to establish roles and collaborates to finish projects and achieve goals. They make it possible for all members of a company to work together with less confusion and accomplish objectives faster. They cover a range of relevant information, and provide a platform for employees to ask questions and discuss concerns with management enabling staff to offer ideas and solutions directly to managers and team members within the company. Staff meetings inform and educate employees about new rules and regulations that affect them and should be long enough to get the point across. They also help to harmonise the skills and experience of the team members in achieving a common purpose, realise what each other is doing and discuss problems they have, assess the progress of goals and what steps to take to resolve them. Meetings ensure all team members are informed of each member’s progress and encourage them to help each other if problems need resolving. Members realise they are not working alone and by working together team spirit is enhanced. One-on-one meetings One-on-one meetings between a team member and their manager provide an uninterrupted private time to receive and discuss the employee’s...
Words: 2150 - Pages: 9
...Group Discussion 2 – Managing Difficult Personalities The “Dominator”, the “Multi-Tasker”, and the “Rambler” are both a frustration and a distraction to the project team. They can demoralize the team by expressing negative opinions; derail productive discussions by preventing other team members from contributing their own ideas, and cause meetings to go off track and reduce efficiency. These team members all have a negative effect on the group dynamic. If Nancy does not address these issues, these people may undermine the success of the project and diminish Nancy’s authority as the project manager. Going forward, Nancy should take a pro-active approach to managing her team. Strategies that she can use for individual personality types include: For the Dominator: * Adopt a nominal group discussion technique. In this discussion model each member is asked to respond in writing to a question about the project. Nancy then opens the discussion by asking each participant to share one - and just one - of their comments/suggestions in turn. Nancy will record the ideas on a flip chart for group discussion once all ideas have been brought forward. The discussion continues around the table multiple times until there are no more new ideas or comments to contribute. * Wrap up the meeting with a “round robin” discussion inviting everyone’s feedback on the discussion, progress made and next steps to be taken. * Meet one on one with the “Dominator” and discuss the problem...
Words: 941 - Pages: 4
...Participants Expectations: Come up with route map of developing of final report step by step. Meeting Arrangements: * Venue : Barkly College Library (Organized by one of the member) * Date : 2nd January,2013 * Communication : All participants are informed via emails and phone calls regarding venue and date of the meeting. Agenda of Meeting: * Welcome and introduction of team members with each other * Seeking advice for topic selection for final report * Assigning task to each member * Setting deadlines for each task * Deciding date with venue for next meeting following closure of meeting. * Dispatch the copies of agenda and minutes to every member. Minutes of Meeting: * Every member is present * After heated discussion final topic is decided and that is "Stress management at workplace" * Report writing strategies are exchanged * Whole assessment is divided in small sub-tasks namely preface, index, introduction, theory, case study, conclusion, appendix, compiling, printing and presentation * Each member is assigned the agreed sub-task after arguments * All group members are advised to report group leader (Me) * Next meeting will be held on Saturday the 20th January, 2013 Notes while meeting: Attendance of all members is positive. | The topic should be relevant to management studies like team management, stress management, event management etc. | Report writing is a long evolving task. It needs to be fragmented...
Words: 663 - Pages: 3
...MANAGE MEETINGS Following is the assessment that I have prepared of managing the meeting that are held in my business. The purpose of this assessment, I am successfully running a Pizza shops that has two branches; one in a campbellfield plaza and other shop is in Pascoe vale area. Following are the required details of the business. Business Type: food store Business Name: Pizza shop Menu: Our menu will include 4 sizes pizzas with various combination of topping, additionally bread sticks, bear and soda will be included in the initial menu offerings. Services: pizza shops offers high quality pizza to growing community that currently has limited availability to delivery .They always provide fresh pieces of pizzas. Key to success: The key to success in this business are: 1. Delivering the customer value proposition. 2. Marketing: promoting a new company, product and delivery channels to a rural community. 3. Product quality and consistency. : Objectives The objectives for pizza are: 1. To establish the market presence needed to support marketing and sales goals and to attract customers. 2. To achieve double dig it profit margins. 3. To reach healthy monthly sales by the end of the year, and average monthly sales increasing. Stakeholders of business • Employee • Government • Customers ...
Words: 864 - Pages: 4
...at least four or additional years at the university, while others look for work. Many businesses employ company instructors or Human Resources to carry out small training actions in the form of courses or career skills education. Even today’s jobless grown-ups are uncovered to edifying chances in local service place of work or from community support agencies. “In any of these face to face scenarios, a trainer, teacher or facilitator is needed. The trainer’s role in educating adults can encompass many different areas including encouraging growth, assisting adults with problems, preparing adults for current or future work activities or assisting organizations with achieving change” (Caffarella, 2002). Instructors are observation by agenda contributor as topic substance specialist. As such, the teachers has a liability to make a knowledge setting that will make sure accomplishment for grown-up student. Coaches should also be recognizable with chief ideology of grown-up education such as: • Grown-ups are not probable to freely connect in knowledge unless the education is significant to them • Grown-ups are more amenable to the culture development in state of affairs that are both bodily and sensitively contented • Grown-ups are matter-of-fact in their education and feel like to be appropriate their knowledge to in attendance circumstances. All grown-ups...
Words: 1861 - Pages: 8
...ideas, and motivate employees. 19-4 Types of Meetings Team Bring team members together to brainstorm, solve problems, and create. One-on-One Are perhaps the most common kind of meeting Highly informal 19-5 What planning should precede a meeting? Meetings can have at least six purposes: To share information. To brainstorm ideas. To evaluate ideas. To make decisions. To create a document. To motivate members. 19-6 What planning should precede a meeting? A good agenda indicates The time and place of the meeting. Whether each item is presented for information, for discussion, or for a decision. Who is sponsoring or introducing each item. How much time is allotted for each item. 19-7 Sample Meeting Agenda 19-8 When I’m in charge, how do I keep the meeting on track? Help participants deal with issues in a timely and thorough manner. Make ground rules explicit. Pay attention to people and the process at hand. If conflict gets out of hand, focus attention on the group process. 19-9...
Words: 584 - Pages: 3
...[pic] Diploma of Business BSB50207 |Course Code & Title: |BSB50207 Diploma of Business | |Unit Code & Title: |BSBADM502B: Manage meetings | |Assessments Type |Knowledge Test | |Assessment No: |Two | |Delivery and Assessment Mode(s) |Classroom | |Term |One | |Unit Duration |Three Weeks | Assessment 2-Knowledge Test BSBADM502B: Manage meetings BSB50207 Diploma of Business Version 2.0 Australis Institute of Technology and Education ABN 17 120 701 911 Address Level 2, 25 George St, Parramatta, NSW 2150 AUSTRALIA P +61 2 9633 1222 F +61 2 9633 1888 E info@australisinstitute.nsw.edu.au W www.australisinstitute.nsw.edu.au RTO Name: Australis Institute of Technology and Education National...
Words: 1162 - Pages: 5
...Parrilla Kathleen Sullivan University of Phoenix HCS 350 Monday, December 8, 2014 Michael Veal Discuss the group's success in conducting a meeting or completing a task. Discuss potential reasons for a group's failure to meet their goals and objectives. What strategies do you use to improve success in conducting meetings or performing group tasks in health care settings? When we think of a meeting, we can formulate the idea of getting together at a table to discuss a topic, an issue or to review the agenda. According to a google search, a meeting is "an assembly of people, especially the members of a society or committee, for discussion or entertainment." Or "a coming together of two or more persons, by chance or arrangement." For the last three week, we have been successful as a team by working on different projects. Our team has done well with respecting time constraints and different views. As a team, we have successfully made suggestions, provided guidance and feedback, and redirected one another as needed. We all feel that we were able to do this efficiently based on all of our abilities to communicate with professionalism. In a group, it is necessary to have leadership to provide guidance and keep the project moving in a forward direction. We have done that quite well. There needs to be a starting point, and a framework discussed or provided by leadership, in order for a team to be successful. If this is not provided, everyone works from their ideas and it can slow...
Words: 890 - Pages: 4
... 1. Create a friendly an open environment, in which each team member feels open and comfortable in expressing their ideas 2. Attend as well as participate in every team meeting 3. Encourage as well as promote each team members ideas 4. Share individual experiences as well as expectations on each lesson or activity Membership responsibility Team Leader: Will be responsible, for setting time, date and creating an agenda for all assignments to be complete in a professional and timely manner. Our team leader is Charlie Dunbar. Organizer: Will be responsible for collecting all pieces of the projects and placing them in the appropriate format. This person is also responsible for submitting documents to turnitin.com when deemed necessary, and will make each assignment available to each team member. Our team leader is Erika Bolton. Time Keeper/Recorder: Will be responsible for reminding team members of each meeting time and date. Timekeeper is responsible for keeping up with project; assignment due dates, and making sure each group member has contributed and is on task. The recorder is responsible for recording events, and all team communication. This person will be responsible for having alternative storage for the data in the event of technology failure. Our time keeper/recorder is Bryan Fulton. Interim If at any time a member is unable to attend a meeting or do their part, the interim will temporarily take on this responsibility. This role has been given...
Words: 909 - Pages: 4
...reflect badly on those involved. When this type of conflict is left unresolved, it can rapidly spoil relationships. 2. Power struggles and personality issues – Conflict can arise when individuals or groups dislike one-another, or feel that their positions are being threatened. This type of conflict tends to be more about people's personalities than about "facts" or decisions being made. The techniques we'll discuss below still apply, but you may also need to resolve the underlying problem. For more on this, see our articles on Conflict Resolution (in particular, Thomas and Kilmann's conflict styles) and on Resolving Team Conflict. Reducing the Opportunity for Conflict The best defenses against conflict often involve preparing thoroughly before the meeting, and chairing strongly during the meeting. If you develop a reputation for running tightly structured meetings, there's less chance that individuals who attend those meetings will try to pursue their own agendas. See Running Effective Meetings for practical tips on how to do this. Send out the agenda in advance, and when the meeting begins, ask the group to agree to it. Then follow your agenda closely, but don't be overly rigid. If a conflict arises, a good agenda makes it easier to recognize that the group is going off course. If people agree to the meeting's goals, interruptions that lead to conflict aren't as likely to occur. You should also be alert for meetings where...
Words: 1305 - Pages: 6
...Mining Group Gold Sherrie Smith DeVry University Professor Hughes BUSN115 Intro to Business & Technology Mining Group Gold Most organizations work to inspire individuals to contribute at their highest possible level. What the organizations sometimes do not put in a place is a process for doing the same thing with work teams. Mining Group Gold, the brain child of Thomas A. Kayser, teaches a meeting-management process guaranteed to help team members manage themselves and their ideas efficiently and productively. The Mining Group Gold process is a team process and meeting management process whose sole purpose is to leverage the combined wisdom, experience, and ideas of everyone on the team in order to cash in on this wisdom to improve the overall meeting process and to improve the decisions of the organizational unit (Addison 2011) It is a proven method to assist management and staff in becoming more prodcutive and effective at their jobs, resulting in an overall better company. Five Basic Steps for Mining Group Gold Explained The first step is determine the purpose of a session or meeting. Meetings must have a purpose which is clearly established and known by all in attendance. When the purpose of the meeting is known and established, it gives all in attendance an idea of issues to be addressed and discussed in the meeting as well as the goals and specific expectations management expects as a result of the meeting. When the purs of the session of meeting has...
Words: 1130 - Pages: 5
...CLASSIFIED: Athena Steff, Karl Gamarra; FACULTY: *Darlene Alioto (sub: Francine Podenski); Date: December 18, 2012 Time: 3:00pm-5:0pm Facilitator: Thelma Scott-Skillman Agenda Topic #1: Introductions Deadlines: Notes: After introductions of council members, each constituent group identified the process used to identify their representatives. Action Items: All constituent groups were asked to identify alternates to serve in the absence of a representative Next scheduled meeting. Agenda Topic #2: Review Participatory Governance Policy Notes: Policy #2.07 was reviewed. Under Item V. A. Clarification: The Governance Council can make ‘recommendation’ to the Chancellor for a new committee or workgroups. The Governance Council cannot establish committees or workgroups. Acknowledgement was given that the Council, like all its committees, is a ‘recommending body’, not a decision-making body. Action Items: The correction to Policy - Item V.A. needs to be made. Agenda Topic #3: Rules of Engagement & Procedures a. Purpose, Membership, Terms, Agendas, Notes, Notifications, Web Notes: Members questioned how public comment would be handled through the council. Several reps suggested every agenda include a Public Comment time slot. “Representation” was discussed. Constituent groups need to develop a communication vehicle to ensure their rep on the PGC engaging the constituent base. As an example, the Student reps (W. Walker) has an ASK site. He indicated...
Words: 618 - Pages: 3
...VERBAL COMMUNICATION | WHAT | WHEN | WHERE | OWNER | ATTENDEES | Type of Meeting | FrequencyDayTime | Meeting Location | Meeting Owner | Project Team Members (it is good to identify them by role or title if possible) | WRITTEN COMMUNICATION | WHAT | WHEN | METHOD OF DELIVERY | SENDER | RECEIVER | Type of Communication | FrequencyDay (if applicable) | Electronic?Paper? | Person or Group responsible for sending | Person or Group who receives the information | Example Of A Communication Plan: This document outlines the plan of communication for the XYZ Project Team. WHAT | WHEN | WHERE | OWNER | ATTENDEES | Status Meeting | Every 2 weeksMonday10-noon | 28G1 | Project Manager | Project Team | Called Meetings | As Needed | TBD | Person who calls & leads meeting | To Be Determined | WRITTEN COMMUNICATION | WHAT | DUE WHEN | METHOD OF DELIVERY | SENDER | RECEIVER | Meeting Minutes | 2 days after the meeting | EMAIL | Note Taker | All participants | Action Item Log | 4 days after the PMO Status meeting | EMAIL | Note Taker | All participants | Meeting Agenda | 2 days before a meeting | EMAIL | Meeting Facilitator | All meeting participants | Status Reports to Project Manager | WeeklyTuesdayBy noon | Paper Copy | Team Members | Project Manager |...
Words: 265 - Pages: 2
...Journal for Week 4 I would first call a meeting with my immediate staff to introduce myself. I would like to provide breakfast because it would be a meeting that starts around 10 am. It will also help break the ice a little. On my agenda, tell them about me, my education, experience, family and what I enjoy doing for fun. Let them know that will be some changes but I would like to learn from them. I would open for question to address any immediate issue and what could possibly be done to overcome them. I would take certain steps to understand what the culture is within my group. It is important to have one on one monthly meeting to get to know my staff. It is important that they feel that I have an open door policy and they feel comfortable with. I would like to take these steps to help earn their trust in my as a leader of their team. The most important is to get the mission of the department completed with a fun and hard worker group of people. I would like for them to enjoy coming to work and enjoy what they are doing. It is important to also set up goals for each employee and find out what how I and the team can help with that. The steps with my peers would to also introduce myself at a staff meeting, tell them little about me, my education, background and what I would like to accomplish. I think once you have a clear mission then you can start to implement your plan. It is important to get guidance and knowledge from my colleagues who have been in and know...
Words: 386 - Pages: 2
...and effective meeting. We have also included the purpose of a meeting and the ways to make it effective. We have tried our best to include all the necessary information’s, guidelines and findings in the report. But still it might have some errors. We hope you will pardon us for those. We hope and aspect that the report would be able to fulfill with your expectations. However, if you have any quarries about the report let us know. We will be always available to make it clear. Yours Sincerely Md. Shanjidul Hossain, ID No. 102200021 Rejwana Jahan Mumu, ID No. 102200022 Hassan Aseer Intisar, ID No. 101200097 Tania Sultana, ID No. 101200100 Nowshadul Islam, ID No. 091200227 Abstract We have prepared this report as a group for the partial fulfillment of “Business Communication” course. The basic of this report is to find out “How to Have an Effective Conference or Meeting”. Meeting is a formal or informal deliberative assembly of individuals called to debate on certain issues or problems and to take decisions. It’s a very important part of business communication. We have enclosed our report with all the necessary information’s about meetings and effective meetings. We have also discussed about the purpose of a meeting, the ways to make a meeting effective and the reasons of meeting failure and many more. Introduction * Source of the Report: This report was given to us by our business communication course teacher Tahmina Akter as a requirement...
Words: 2284 - Pages: 10