...STD – ICE 2003 San Diego, CA - May 20, 2003 TU309 Getting High Performance in Diverse Teams The “M.B.I” Model Professor Joe DiStefano IMD Lausanne Switzerland L A U S A N N E - SW IT Z E R L A N D Joe DiStefano 1 JDS-MBI Model Copyright © IMD International, Lausanne, Switzerland Not to be used or reproduced without permission STD – ICE 2003 San Diego, CA - May 20, 2003 Objectives get higher performance and the impact of our differences Test the applicability of the ideas to situations from your experience L A U S A N N E - SW IT Z E R L A N D Provide a framework for using diversity to Increase awareness of ourself and others Joe DiStefano 2 JDS-MBI Model Copyright © IMD International, Lausanne, Switzerland Not to be used or reproduced without permission STD – ICE 2003 San Diego, CA - May 20, 2003 Diversity Yields Wide range of perspectives Large variety of potential solutions for problems or opportunities Potential for synergy L A U S A N N E - SW IT Z E R L A N D Joe DiStefano 3 JDS-MBI Model Copyright © IMD International, Lausanne, Switzerland Not to be used or reproduced without permission STD – ICE 2003 San Diego, CA - May 20, 2003 Performance of Diverse Teams Homogeneous Number of Teams Diverse Diverse Low Performance High L A U S A N N E - SW IT Z E R L A N D Joe DiStefano 4 JDS-MBI Model Copyright © IMD International, Lausanne, Switzerland Not to be used or reproduced without...
Words: 1995 - Pages: 8
...LEARNING TEAM CHARTER |Course Title | Acc/290 Principles of Accounting II | |A| | | | |l| | | | |l| | | | |t| | | | |e| | | | |a| | | | |m| | | | |m| | | | |e| | | | |m| | | | |b| | | | |e| | | | |r| | | ...
Words: 774 - Pages: 4
...are team Decision-Making Tools? Two tools frequently used by teams to make decisions are Multivoting and Nominal Group Technique. While idea-generating tools such as Brainstorming produce a list of possible alternatives, Multivoting and Nominal Group Technique help to identify the important or popular items or prioritize the items on a list (Viewgraph 1). NOTE: It is important to remember that not all decisions are made in a team situation. Of those decisions that are made by teams, not every one is going to be made using these tools. How does a team select the right tool to use? ! Try Multivoting if you need to: > Reduce a long list of ideas and assign priorities quickly and with a high degree of team agreement > Identify the important items on a list ! Try Nominal Group Technique if you need a more structured approach to: > Generate, clarify, and evaluate a sizable list of ideas, problems, or issues > Prioritize the items on a list 2 DECISION-MAKING TOOLS Basic Tools for Process Improvement Tools for Making Decisions • Multivoting > Reduces long lists of ideas > Identifies important items • Nominal Group Technique > Generates ideas > Prioritizes items DECISION-MAKING TOOLS VIEWGRAPH 1 DECISION-MAKING TOOLS 3 Basic Tools for Process Improvement 4 DECISION-MAKING TOOLS Basic Tools for Process Improvement MULTIVOTING DECISION-MAKING TOOLS 5 Basic Tools for Process Improvement What is Multivoting? Multivoting is a group decision-making...
Words: 5747 - Pages: 23
...Research Paper and Presentation | Nathan Alexander 4/16/2016 | Contents Introduction 2 Traditional (Waterfall) 2 Agile Project Management 3 Rapid Application Development 3 What is PMBOK? 4 What is a project? 8 What is project management? 8 What does current literature have to say on this matter? 8 Conclusion 10 Bibliography 11 Introduction In our essay, we will be talking about the strategies that can offer advantages to an association through IT projects. We will be examining the current literature on the matter including diverse project management methods and additionally their qualities and shortcomings. PMBOK will be analyzed including the procedure groups that are included. We will be assessing and examining the learning regions and how the processing groups identify with each other. Traditional (Waterfall) According to Successful Projects, this is the oldest methodology it was practiced decades before the newer methodologies were introduced (Projects, S. 2016). This methodology can be used all industries, but it is most common in the construction industry. They call it the waterfall model because it defines the sequence of phases to be completed. This project management methodology is divided into 7 consecutive phases: 1. Requirements specification 2. Design 3. Coding 4. Integration 5. Validation 6. Installation 7. Maintenance You can only move on to the next phase of the project once the previous phase is complete...
Words: 3366 - Pages: 14
...511 CASE Can This Relationship Be Saved? The Midwestern Medical Group’s Integration Journey Introduction 5 On a snowy January evening, the Midwestern Medical Group (MMG) management team held a retirement party for Judith Olsen, MMG president. During the evening, Olsen reflected back on the years she had worked for MMG with mixed feelings about her experience. Over the course of their eight-year integration This case was written by Rhonda Engleman and Jisun Yu under the supervision of Professor Andrew H. Van de Ven of the Carlson School of Management at the University of Minnesota. We also appreciate the editorial assistance of Julie Trupke and useful comments of Gyewan Moon and Margaret Schomaker. We gratefully acknowledge Stuart Bunderson, Shawn Lofstrom, Russel Rogers, Frank Schultz, and Jeffery Thompson who assisted in collecting data during this eightyear longitudinal study of MMG’s integration journey. The case was prepared to promote class discussion and learning. It was not designed to illustrate either effective or ineffective management. Used with permission from Rhonda Engleman. both05.indd 511 11/11/08 11:37:27 AM 512 C A S E 5 : M I D W E S T E R N M E D I C A L G R O U P ’ S I N T E G R AT I O N J O U R N E Y journey within the Midwestern Health System (Midwestern), the MMG management team experienced many encouraging moments, achievements, and successes as well as many struggles, disappointments, and conflicts. She was scheduled to meet with the board chair...
Words: 13646 - Pages: 55
...GROUP INTERACTION JOURNAL ARTICLES Compiled by Lawrence R. Frey University of Colorado at Boulder Aamodt, M. G., & Kimbrough, W. W. (1982). Effects of group heterogeneity on quality of task solutions. Psychological Review, 50, 171-174. Abbey, D. S. (1982). Conflict in unstructured groups: An explanation from control-theory. Psychological Reports, 51, 177-178. Abele, A. E. (2003). The dynamics of masculine-agentic and feminine-communal traits: Findings from a prospective study. Journal of Personality and Social Psychology, 85, 768-776. Abele, A., Gendolla, G. H. E., & Petzold, P. (1998). Positive mood and in-group—out-group differentiation in a minimal group setting. Personality and Social Psychology Bulletin, 24, 1343-1357. Aberson, C. L., Healy, M., & Romero, V. (2000). Ingroup bias and self-esteem: A meta-analysis. Personality and Social Psychology Review, 4, 157-173. Abougendia, M., Joyce, A. S., Piper, W. E., & Ogrodniczuk, J. S. (2004). Alliance as a mediator of expectancy effects in short-term group psychotherapy. Group Dynamics: Theory, Research, and Practice, 8, 3-12. Abraham, A. (1973a). Group tensions as measured by configurations of different self and transself aspects. Group Process, 5, 71-89. Abraham, A. (1973b). A model for exploring intra and interindividual processes in groups. International Journal of Group Psychotherapy, 23, 3-22. Abraham, A. (1974-1975). Processes in groups. Bulletin de Psychogie, 28, 746-758. Abraham, A., Geffroy, Y., & Ancelin-Schutzenberger...
Words: 146784 - Pages: 588
...Group Project: Development of a DVD Rental System CIT377 Jun 4, 2013 Alanood Alhosani Mariam Alhosani Shuaa Alqubaisi Table of Contents Executive Summary……………………………………………………………………………….3 Introduction………………………………………………………………………………………..4 Project Integration Management…………………………………………………………………..4 Project Charter…………………………………………………………………………….5 Stakeholders Register……………………………………………………………………...6 Change Control System…………………………………………………………………...6 Project Scope Management………………………………………………………………………..7 Requirement Gathering Documentations………………………………………………….7 Scope Definition……………………….………………………………………………….7 Work Breakdown Structure (WBS)……………………………………………………….8 WBS Dictionary…………………………………………………………………………..8 Scope Verification………………………………………………………………………...9 Project Time Management………………………………………………………………………...9 Project Cost Management…………………………………………………………………………9 Project Risk Management………………………………………………………………………..10 Conclusion……………………………………………………………………………………….10 References………………………………………………………………………………………..11 Executive Summary QuickFlicks is a new company that wants to offer DVD rental kiosks in Middle Eastern nations. The DVD rental system discussed in this report will be QuickFlicks’ initial product. QuickFlicks is a corporation with 35 initial shareholders. QuickFlicks is managed by its President, Maktoum Alhosani. This report will outline project management for the DVD Rental System Design project. The DVD Rental System Design is a project...
Words: 2163 - Pages: 9
...commodity, widgets. Your widget is a clone of a nationally known widget. Your company’s widget, WooWoo, is less expensive and more readily available than the nationally known brand. Presently, the sales are high; however, there are many defects, which increase your costs and delays delivery. Your company has fifty (50) employees in the following departments: sales, assembly, technology, and administration. 1. Identify significant elements of an organization motivation plan that encourage high job satisfaction, high productivity, high quality work, and low turnover (i.e., job flexibility, training, recognition). An employer must take the proper steps to create an incentive program that rewards their employees. How managers lead their team can have a significant and lasting impact on the employee, turnover and the company’s bottom line. Engaged and motivated employees learn, grow, and display strong leadership skills, even becoming exceptional leaders of tomorrow. B.F. Skinner, an American psychologist, behaviorist, and social philosopher is known for his reinforcement theory of motivation. This theory proposes that behavior is a function of consequences, which is also known as the law of effect. In his famous studies, Skinner found that when an employee is given a positive reward, it tends to repeat the behavior. But when there are negative consequences, the actions are not repeated. The employee seeks the action tied to positive reinforcement. In the book, “12: The...
Words: 1902 - Pages: 8
...Groups() - A group is defined as two or more individuals - Play an important roles in the lives. - Interacting and Interdependent, - Who have come together to achieve particular objectives. [pic] (Figure Shows Example of Groups, (Prof. Roger N. Nagel, Lehigh University, Pennsylvania, 2006)) - Members similar or dissimilar.(Huczynski, Buchanan, 2001) -Groups can be either formal or informal means: Formal: The deliberate and systematic grouping of people in an organization. What does an organization do? The total no. of people working in an organization is divided into smaller groups (teams or sections or departments)and each group is responsible for fulfilling a task which would ultimately contribute to fulfilling the organization’s goal. This increases the efficiency of the organization. Example :KCB: If we take KCB as an example, we all know that we have a larger goal of training students for the engineering profession. But within this larger goal, we want students to be trained for computer engg, electrical, mech, etc. So this larger goal is divided into departments (example computer department), which is a formal group in this larger organization. So, all the departments together achieve the goal of efficiently training the students for engineering purpose. Informal: The natural and spontaneous grouping of people whenever they work together over a period of time. Whenever people interact and work together over...
Words: 1321 - Pages: 6
...Now the perfect companion for anyone sitting the PMI’s PMBOK exams THE DEFINITIVE 2ND EDITION PROJECT MANAGEMENT THE FAST TRACK TO GETTING THE SEBASTIAN NOKES AND SEAN KELLY GUIDE TO JOB DONE ON TIME AND ON BUDGET the definitive guide to project management In an increasingly competitive world, we believe it’s quality of thinking that gives you the edge – an idea that opens new doors, a technique that solves a problem, or an insight that simply makes sense of it all. The more you know, the smarter and faster you can go. That’s why we work with the best minds in business and finance to bring cutting-edge thinking and best learning practice to a global market. Under a range of leading imprints, including Financial Times Prentice Hall, we create world-class print publications and electronic products bringing our readers knowledge, skills and understanding, which can be applied whether studying or at work. To find out more about Pearson Education publications, or tell us about the books you’d like to find, you can visit us at www.pearsoned.co.uk the definitive guide to project management the fast track to getting the job done on time and on budget Second Edition SEBASTIAN NOKES AND SEAN KELLY PEARSON EDUCATION LIMITED Edinburgh Gate Harlow CM20 2JE United Kingdom Tel: +44(0)1279 623623 Fax: +44(0)1279 431059 Website: www.pearsoned.co.uk First published 2003 Second edition published in Great Britain 2007 © Aldersgate Partners LLP 2003 © Casnus Limited...
Words: 144594 - Pages: 579
...REFLECTION Organizational Leadership For Building Effective Health Care Teams Stephen H. Taplin, MD, MPH1 Mary K. Foster, PhD2 Stephen M. Shortell, PhD3 1 ABSTRACT The movement toward accountable care organizations and patient-centered medical homes will increase with implementation of the Affordable Care Act (ACA). The ACA will therefore give further impetus to the growing importance of teams in health care. Teams typically involve 2 or more people embedded in a larger social system who differentiate their roles, share common goals, interact with each other, and perform tasks affecting others. Multiple team types fit within this definition, and they all need support from leadership to succeed. Teams have been invoked as a necessary tool to address the needs of patients with multiple chronic conditions and to address medical workforce shortages. Invoking teams, however, is much easier than making them function effectively, so we need to consider the implications of the growing emphasis on teams. Although the ACA will spur team development, organizational leadership must use what we know now to train, support, and incentivize team function. Meanwhile, we must also advance research regarding teams in health care to give those leaders more evidence to guide their work. Ann Fam Med 2013;11:279-281. doi:10.1370/afm.1506. Process of Care Research Branch, Behavioral Research Program, Division of Cancer Control and Population Science, National Cancer Institute, Rockville...
Words: 2409 - Pages: 10
...Team Project: “LIFE CYCLE PROJECT DEVELOPMENT” Stakeholder Analysis | | | | Team Number: Team 4 | Stakeholder | Internal or External I or E | Affected by Project H, M, L | Priority H, M, L | Stakeholder Objectives and/or Expectations | Influence on Project H, M, L | Positive(P) and/or Negative(N) Impact(s) to Project | Action Steps to Establish, Maintain, and Nuture Relationship | New Customers | E | H | H | Expects a new mountain bike that fulfills their needs and wants. | H | P (Learning about their expectations can help us build a product that meets their needs.) | Conduct market research in the form of surveys and focus group interviews to ensure that the bike meets their needs. | Existing Customers | E | M | H | Needs may already be fulfilled with the existing line of road bikes, but could be in the market for a mountain bike as well. | H | P/N (Some customers may be satisfied with the existing line and may not care about the new line of mountain bikes.) | Conduct market research in the form of surveys and focus group interviews to ensure that the bike meets their needs. | Competitors | E | H | H | Will want the project to fail to maintain their share of the mountain bike industry. | L | N (Competitors could redesign their existing mountain bike models or introduce new ones in response.) | Monitor their product offerings to ensure that no competitors are offering products or services that would out perform our own. | Owner | I | H | H | Should...
Words: 1169 - Pages: 5
...The Big Book of Huddle Energizers Ideas to enliven your huddle Contributed by employees of Citibank Singapore Table of Contents Service Value # 1 – Make Each Interaction Personal ................................................. 6 Energizer: Hebrew Numerology ................................................................................... 6 Energizer: Brain Teaser ............................................................................................... 9 Energizer: Human Treasure Hunt............................................................................... 10 Energizer: Secret Hat Trick ........................................................................................ 11 Energizer: Accentuate the Positive............................................................................. 11 Energizer: Name Game.............................................................................................. 11 Energizer: Heart to Heart ........................................................................................... 11 Energizer: Guess my Body Language ........................................................................ 11 Energizer: How to Say Hello in Different Languages ................................................. 12 Energizer: Good Morning Game ................................................................................ 12 Service Value # 2 – Maintain A Professional Image ...................................................
Words: 24325 - Pages: 98
...Organizational Analysis…………………………………………………p. 5-10 Sources of Information………………………………………… p. 5-10 Person Analysis………………………………………………………….p. 5-10 Sources of Information………………………………………… .p. 5-10 Task Analysis…………………………………………………………….p. 5-10 Sources of Information………………………………………… .p. 5-10 Training Strategy and Design……………………………………………………p. 10 Cost-Benefit Analysis…………………………………………………………....p. 10-11 Training Evaluation……………………………………………………………...p. 12-13 Conclusion……………………………………………………………………….p. 13 References……………………………………………………………………… p. 14 Organization Overview BBA Aviation encompasses two flight support businesses, Signature Flight Support and ASIG, Aircraft Service International Group. Both lines of business provide specialist on-airport support services including refueling and ground handling to the owners and operators of private, business, military and commercial aircraft. Accidents involving injury, loss of human capital as well as loss of equipment are costly to the company. Fines can add to this cost for the organization failing to protect their employees, damaging property or causing injury. BBA Aviation Flight Support desires to reduce these expenses and improve workplace health and safety by investing in a learning management system to advance the knowledge, skills and abilities necessary to perform individual job duties each day. Vision: Be a dynamic, world class supplier to the global aerospace industry, continuously...
Words: 3254 - Pages: 14
... |School of Business | | |MGT/216 Version 5 | | |Organizational Ethics and Social Responsibility | Copyright © 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course provides a foundational perspective for socially responsible management practices in business. Special emphasis is placed on the inter-related nature of ethics, moral, legal, and social issues in managing individuals, groups, and the organization within a business environment. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials DeGeorge, R. T. (2010). Business ethics (7th...
Words: 1628 - Pages: 7