Human Resource Role

The importance of a Human Resource department to some is not so important to others. An organization finding itself in a position of continued scrutiny around employee rights and benefits may seek out the assistance of a human resource (HR) professional. On the other hand, an organization employing only a small number of employees may find the use of an HR professional insignificant. The benefit of an HR professional within an organization outweighs the costs. Specifically the HR role is used for the maintenance and organization of processes, procedures, and protection of either or both the employee and the organization. Health care organizations use HR professionals in many of the same ways non health care organizations do, however, there are notable differences. Standard HR activities along with an expanded understanding of the environmental and other organizational factors can assist a health care organization move beyond the levels of growth and into quality standard practices. An organization that can master the balance of HR developed processes and profitability, is an organization that will continually attract highly sought after professionals to join the team. Human resource professionals have bridged the gap between health care and business by integrating techniques such as; including employees in the decision-making process of new processes or procedures needed. An example might relate to the process of admitting patients into a skilled nursing facility. A department leader of either the skilled or non-skilled side of the organization could host a town hall meeting allowing for an open discussion about the process and how it can become more efficient for the staff and maintain comfort for the incoming patient. According to Siddiqui, J., Kleinder, B.H., “ [this provides an improvement of]…their level of