...Bhagyashree Sood Management of Health services Professor Frank 11/15/2015 Evaluation #2 Managers have a big role to play in the success of a health services organizations. Since managers are the primary people one could reach out for assistance, they have to plan strategically and follow the key concepts and theories which enhances the performances of the organization. Planning and organizing is also a very important aspect in the process of maintaining sustainable relationship between the organizations and the systems external environments (Longest, 422). Strategizing is the basic concept which initializes the different theories that motivates and communicates in the field of health care systems. There are different types of concepts, theories, and leadership motivation that help the organization to stay intact within a working environment. “Planning, in general, is defined as anticipating the future, assessing present information about the organizational direction, programs, and resource deployment” (Longest 424). It is important to focus on planning in any system because it will help with the establishment of important concepts in the future. One such system that follows this pattern is the HSO system, these concepts follow through the other functions in HSO. For example functions such as organizing, staffing, directing, controlling and decision making only comes after the planning process moves ahead. Planning is a very important part of management because it saves...
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...KENYA METHODIST UNIVERSITY SCHOOL OF MEDICINE AND HEALTH SCIENCES DEPARTMENT OF HEALTH SYSTEMS MANAGEMENT AND MEDICAL EDUCATION Name: Esbon Mwangi Gakuo Registration Number: HSM-3-3870-3/2014 COURSE TITLE: HEALTH SERVICES MANAGEMENT COURSE CODE: HSMG 517 Trimester III 2014 1. CONTINOUS ASSESSMENT TESTS ASSIGNMENT # 1 1. Identify a tier 2 health facility of your choice. 2. Based on the above facility, answer questions 1 to 6 of reading assignment 1 in the reader. Instructor: Susan Njuguna Date of Submission: 12th October 2014 1. Identify a tier 2 health facility of your choice. Name of Facility | Sub-County | County | Catchment Population | Gatugura Dispensary | Gichugu | Kirinyaga | 13,768 | 2. Based on the above facility, answer questions 1 to 6 of reading assignment 1 in the reader. Question 1 Why do we want an essential health package? What is it going to be used for? Who are expected to benefit? If we want currently under-served populations to benefit, are we being realistic that they will be able to access the new EHP? Question 2 How will we define it? Cost it? What work needs to be done? Who should be involved in its development? Question 3 What timeframe are we talking about in terms of achieving implementation? Question 4 Which providers are expected to implement the EHP? How will they be supported? What changes need to be made to budget allocations; training and distribution of health workers; medicines lists, reporting forms etc? Queston 5...
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...HEALTH SERVICE MANAGEMENT 1 HEA 220/ DR CHRISTINE CONNOLLY Tricia Cigobin Welcome to our staff meeting everyone, it seems there are some major issues and concerns that have arrived in the office that we need to address and discuss today. This staff meeting will take some time so please everyone be patient. I know a lot of you have been coming to me with concerns about a voice translation system for the office, as I feel this would be a great asset to the practice, but I just don’t that it is one of our major issues that we should spend a lot of our finances on. The voice translation software with cost us approximately over 10,000 dollars. If everyone can continue to type in the system as we have been doing, you will find that I have a lot more improvements for the office that you will love. I understand that it is a lot of typing but if we install the voice translation software what will be the purpose of all the employees, no one would be needed in the office and all of you will be out of a job and we definitely don’t want that. Here goes my proposal for the office that will be a great improvement and less work for everyone. I was given a budget of 42,000 dollar’s to make sure all of the major issues are taken addressed. I did a lot of research and the total I came up with was 100,000 thousand dollars which of course is way over the budget I was given, so I had to prioritize the most important, the most affordable, and of course the most effective for the office...
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...Checkpoint 1). The author means that "technical dimension represents the 'science' of project management while the sociocultural dimension represents the 'art' of managing a project". Therefore, project management is comprised of science and art. 2). Scope-the work that needs to be done, and what is needed to complete the project. Time-how it is scheduled, and the time frame for each portion of the project. Cost-how much the project will cost and how the money will be budgeted. 3). 1). Co-located- the traditional group of people that work together on a project. ADVANTAGE: Everyone is on one accord. DISADVANTAGE: Cohesion may not be present, as personalities may clash. 2). Outsourced- two or more separate teams with responsibilities divided among them. ADVANTAGE: The work is shared; not to overload any one person or team. DISADVANTAGE: Communication may be an issue, as one team may not communicate well to the other team. 3). Global team- is divided geographically but they do not have fixed responsibilities. ADVANTAGE: Sky is the limit. When people do what they love, the outcome is normally great. DISADVANTAGE: One person may get overloaded, especially if they are a hard worker and good at many things. 4). 1). Project conception and initiation- to carefully examine ideas and see if it benefits the organization. 2). Project definition and planning- the project plan/scope will be documented and the work will be outlined. 3). Project launch or execution-...
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...KELLER GRADUATE SCHOOL OF MANAGEMENT OF DEVRY UNIVERSITY HEALTH SERVICES MANAGEMENT 542: HEALTH RIGHTS/RESPONSIBILITIES BY DR NELVA LEE HEALTH SERVICES MANAGEMENT 542: HEALTH RIGHTS/RESPONSIBILITIES BY DR NELVA LEE WEEK 5 - YOU DECIDE ASSIGNEMENT FEBRUARY 2015 The following facts have been brought to my attention as the new director of risk management at Little Falls Hospital: Lydia 45-year-old woman is a patient currently paralyzed and who only communicates through head nods since her car accident over six months ago. She is on life support with a ventilator for respiratory assistance and receives tube feedings. The hospital professionals are unsure if Lydia would be able to understand information regarding her health and making her own decisions. It is also reported that she has an advance directive, but no one has been able to secure a copy of the document. According to the Uniform Healthcare Decision Act, in absence of advance directive the family member who would be in priority to act as a surrogate is the patient spouse unless legally separated, and in this case Lydia’s four (4) years husband, Mr. Bevins would become her legal guardian. (National Conference of Commissioners on Uniform States Laws. 1994) The legal right to make the decisions about her health care on her behalf would be given to him. Mr. Bevins states that based on his different conversations with his wife about these type of issues, he knows that she would not...
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...and foremost, if a hospital is suddenly lost all of its cardiovascular surgeons...heads will roll. However, if there are a major lost of service such as the cardiovascular surgeon...there will be a decrease in the volume due to the lost of services. Thus when the hospital have a reduce in the total volume it will also have a reduce in total cost. If the hospital is operating under statistics budget...in the long run, through the development or discontinuation of certain programs volume may be changed, most healthcare firms implicitly assume while developing their statistics budget that they cannot affect their overall volume during the next budgetary period. (Essentials of Health Care Finance, 7th Edition. Jones & Bartlett Publishers p. 362). 2. Question : (TCO 7) Explain the difference between a horizontal merger and a vertical merger. Student Answer: Horizontal mergers involve two firms operating in the same kind of business...i.e...The merger between Hospital A and Hospital B is considered to be a horizonal mergers. Both have the same service or product. Vertical mergers A merger between two companies producing different goods or services for one specific finished product..i.e..Laboratory services and Radiology services...these two have different services or products thus it considered a vertical mergers. (Essentials of Health Care Finance, 7th Edition. Jones & Bartlett Publishers p. 443). 3. Question : (TCO 1) Describe the Outpatient Code Editor. Student...
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...Implementation of Change Process: National Health Services Introduction It is a widely recognized fact that health care remains the topmost agenda for any national government around the world. In the same line the UK government is also extremely concerned about the welfare of their citizens. In this regards, the government provides almost free of cost health care services to the citizens of the state. National Health Service (NHS) is the name of the public health care body in the United Kingdom. A number of Health care services are provided at the NHS to people suffering from various illnesses. Generally these services are free of cost for the citizens of United Kingdom. The National Health Service in UK is quite efficient in providing healthcare facilities to residents of the nation. The health care services are the major concerns for any nation. It is not an easy task to meet the rising demands of the health care services in the UK. It has been observed that National Health Service has gone through some critical changes in last five years. In order to meet the rising demands in the health care services National Health Service went through a number of improvements in various health care programmes and projects (Parkin 2009). In this paper we will discuss about the change process in National Health Services in UK. Initially, the reasons that triggered the implementation of change process will be discussed. The types of changes happened in the organization will be...
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...MBAN-609DE, May 2015 r1411d521304 ORGANISATION AND HR MANAGEMENT WORD COUNT TASK 1 3,868 words DATE: MAY 2015 DECLARATION ‘I confirm that in forwarding this assignment for marking, I understand and have applied the policies relating to word count, plagiarisms and collusion for all tasks. This assessment is the result of my own independent work except where otherwise stated. Other sources are acknowledged in the body of the text, a bibliography has been appended and Harvard referencing has been used. 1 MBAN-609DE, May 2015 r1411d521304 TABLE OF CONTENT 1.0 HRM STRAEGIES AND PRACTICES RELATED TO MMC ………………………………………………………. 3 2.0 EXPLANATION ON THE FACTORS AND PRACTICES RESPONSIBLE FOR THE FAILURES OF MMC FROM A HRM PESPECTIVE …………………………………………………………………………………………………5 3.0 HRM STRATEGIES RECOMMNEDED FOR INCORPORATION BY NHS…………………………………….7 4.0 RECOMMENDED HRM POLICIES AND PRACTICES FOR IMPROVING THE FUNCTION AND PUBLICITY OF MMC………………………………………………………………………………………………………….10 2 MBAN-609DE, May 2015 1.0 r1411d521304 HRM STRAEGIES AND PRACTICES RELATED TO MODERNISING MEDICAL CAREERS (MMC) Human Resource Strategies set out what the organisations intend to do about its human resource management policies and practises and how they should be integrated with the business strategy and with each other. (Armstrong, 2006). The purpose of HRM strategies is to; Guide development and implementation programmes Provide a...
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...=The National Health Service (NHS) is a publicly financed organization created by the government to give free or low cost good healthcare to all legal residents of United Kingdom launched in July 1948, a principle that remains at its core. The aim of this essay is to examine the objectives of NHS, how it carries out its services and its external factors. The National Health Services is divided into four geographical regions, which are: * NHS England * NHS Wales * NHS Scotland and * NHS North Ireland. In this essay, my key focus is NHS England. It is a self-governing organization, with close contact to the government. Its main responsibility is to prioritize and set direction of the NHS to improve health care services for people of England. The NHS establishes enabling environment for health care services and staff to ensure highest quality of care through effective utilization of available resources with best outcomes for individuals within communities and society for now and future generations. NHS is structured into different sections to make-work more identifiable to whom to go to when need arises. There is the secretary of state for services (SSS) and the department of health (DH). The SSS is generally responsible of all the work while the DH is in charge of all the social and health care funding of England and the tactical leadership. The mission of NHS is good healthcare should be available to all, regardless of the wealth. With the expectation prescriptions...
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...change in health and social care. This can be achieved by assessing the challenges that the major factors of change bring using the Care Quality Commission of the Quality Care Commission for the Royal United Hospital Bath NHS Trust (RUHB). The second task aims to evaluate contemporary changes being inaugurated in the provision of health and social care services. In addition to this, a strategy and criteria will be devised in order to measure these recent changes including how the impact of these changes can be measured and evaluated. LO1 1.1 Explain the key factors that drive change in health and social care services ‘Change’ within an organization sometimes refers to organizational change in health and social care is the movement from a current state through a state of transition to a state in the future (Richards, 2012). The impetus of change within an organization may come from within and outside. These are known as the internal and external drivers of change. This can be explained using PEST and SWOT analysis. PEST analysis (Political, Economic, Social and Technological analysis) describes a framework of environmental factors considered in the strategic management of an organisation (Friesner, 2014). Political factors of change include change of government and policies within the NHS in the form of legislations. For example, when the Coalition government came to power in 2010, it embarked on reforming the NHS. The flagship of these reforms is the enactment of the Health and Social...
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...non-clinical role has often found it difficult to see the impact that sound organisational values and robust stakeholder engagement can directly have on the delivery of patient quality, experience and care, working through Module 3 has been a truly eye opening experience for the author. Having completed Module 1 and 2 of the EGA course and now coming to the end of Module 3, there have been many opportunities for self-reflection and time to make sense of how and why organisational values, engagement and service delivery are all interlinked. Analysis Engaging Stakeholders to Improve Care & Quality “Stakeholder engagement is the process by which an organisation involves people who may be affected by the decisions it makes or can influence the implementation of its decisions.” The notion of engagement with patients in their care has been a growing focus of health and social care policy. In 2000 the NHS published their plan (Department of Health 2000) which spoke of moulding services around the needs and desires where possible of patients themselves. Seven years on,...
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... | |Department: |Depression and Anxiety Service | |Base: |Newton Abbott | |Responsible To: |Local Team Clinical Lead | Job Purpose The principal purpose of the job is to improve the psychological health & wellbeing of people within an identified Devon locality. The post holder will be part of an Improving Access to Psychological Therapies (IAPT) service and will provide high intensity interventions - initially cognitive behavioural therapy (CBT). The post holder will work with clients who have a range of complex Anxiety and Depression related problems for which CBT is demonstrated to be clinically effective. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities The post holder will act as a lead specialist for IAPT, providing professional clinical supervision to less experienced staff, trainees & students. As a senior clinician the post holder will be expected to contribute to the leadership of the local service providing support and undertake delegated responsibilities under the...
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...SMS Model, a Service Management System The SMS model is invented by Richard Norman and it illustrates a Service Management System consisting of five elements closely connected together. None of the elements can be viewed uniquely. You may even consider the arrows as glue. However, for the sole purpose of explaining each of the elements they are separated below. Service Management System by Richard Norman (1972) John Wiley & Sons, edition 1 page 58 The Market Segment: Consists of both existing customers and potential customers. The Service Concept: Are the benefits (service package) offered to the client as well as the efforts of how benefits are designed, marketed, delivered and perceived both by the client, by the employee and by others. The Image: The information tool whereby management can influence staff, clients and other stakeholders. The Culture and Philosophy: Are the overall principles of how the social process leading to the delivery of the service benefits are controlled, maintained and developed long term. The Delivery System: Is a triad consisting of personnel, client and the technical and physical support. * Personnel: As a service is co-produced together with the client, the personnel’s appearance, education, training and attitude matter greatly to the quality of the entire service. * Client: Equally as the client contributes to the service they are receiving their role is vital to the quality of the outcome. *...
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...Modification and Justification of SLA Finman Acount Management, LLC, Datanal, Inc., and Minertek, Inc. Recommendations Background and Rationale The physical protection of Finman’s data will need to be protected by proper configuration and setup of data network infrastructure. Both thirds parties will need to ensure ACL systems are set and configured to ensure access and data flow is running properly. There is to be granted access to only privilege user’s assigned and agreed upon. Authentication and authorization is to be set in place to ensure protection with Finman’s data resources along with network resources. Authentication and authorization can be applied by enforcing Group Polices. Each third party will need to have proper verification set in place otherwise known as Third Party Verification (TPV). TPV will provide both parties to meet industry standards such as Federal Communication Commission and Federal Trade Commission. Backup solutions for data storage will need to be set in place to ensure integrity of Finman’s data and meets industry standards. Statement of Intent Auditing, encryption and threat management will need to be set in place to ensure no misuse of Finman’s resources are allowed. IT Security Management guidelines will need to be followed to ensure customers are educated and no misuse or abuse to Finman’s IT services or resources are allowed. Finman’s Intellectual property such as patents, copyrights, and trademarks are to be protected by identifying...
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...Setting priorities is one of the greatest concerned management roles (Dracopoulou, 1998), and this priorities will be hypothesis that patients get the equal treatment through assessing and applying their needs based on their financial and care. This is essential when a manager determine priorities for services, with the contribution of professionals’ duties to remain with the best interests of service user. There have a duty to be present ethically among manager and practitioner. Uncertainty, this means a lack of understanding of the purpose of the service by the manager or a failure to reflect of the interests of the patients through management. Considering by reviewing the priorities the reality that changes the balance of the money spent...
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