...Hotel and Restaurant Management in Cagayan de Oro City __________________ In Partial Fulfillment Of the Requirements for the Degree Bachelor of Science in Hotel and Restaurant Management __________________ By Acaylar, Jesica Grace Baat, Shiella D. Labitad, MacheanBrixie B. Paza, Baby Joy A. S.Y. 2013-2014 ACKNOWLEDGEMENT The Researchers would like to extend their deepest gratitude to the following individuals who made this research possible: To the family of the researchers, for their undying moral and financial support, help and understanding; To Ms. April P. Mangotara, the researchers’ instructor, for her patience, understanding and support in guiding the researchers in completing this research; To Mr. Yrl Chua, the researchers’ statistician, for imparting his knowledge, giving his suggestions and spending his time for the success of this research; To our friends, for the encouragement in making this research successful; To the respondents, for spending their time in answering our questionnaires and for giving us the necessary information regarding this research paper; And above all, to the Almighty God for giving the researchers knowledge, wisdom and understanding as we carry out this research and for giving the strength and determination to complete this work. 1. Title : Increasing Student population of Hotel and Restaurant Management ...
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...Rochester Institute of Technology RIT Scholar Works Theses Thesis/Dissertation Collections 1999 Assessing career value of hospitality management curriculum from program alumni James Reid Follow this and additional works at: http://scholarworks.rit.edu/theses Recommended Citation Reid, James, "Assessing career value of hospitality management curriculum from program alumni" (1999). Thesis. Rochester Institute of Technology. Accessed from This Thesis is brought to you for free and open access by the Thesis/Dissertation Collections at RIT Scholar Works. It has been accepted for inclusion in Theses by an authorized administrator of RIT Scholar Works. For more information, please contact ritscholarworks@rit.edu. ASSESSING CAREER VALUE OF FROM HOSPITALITY MANAGEMENT CURRICULUM PROGRAM ALUMNI by James A Faculty of thesis the Food, Re id R. submitted Hotel to the Travel and Management at Rochester in partial Institute fulfillment for the of of Technology the degree of Master of August Science 1999 requirements FORM I ROCHESTER INSTITUTE OF TECHNOLOGY School of Food, Hotel and Travel Management Department or Graduate Studies M.S. Hospitality-Tourism Management Presentation or ThesislProject Findin2S Name: J_am_e_s_R_e_id Title of Research: Date: 7/21/99 SS#: Assessing. Career Value of _ Hospitality Management Curriculum From Program Alumni Specific Recommendations: (Use other side if necessary.) Thesis ~ommittee: (I} _D_r_._R_ic_h_a_r_d_M_a_r_e_c_k_i...
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...ACADEMIC PERFORMANCE AND BEHAVIORAL ATTITUDES OF HRM STUDENTS TOWARDS HOTEL AND RESTAURANT MANAGEMENT COURSE In Partial fulfillment of the requirements for the course English2 – Basic Communication Skills II Cruz, Rangiel Ace M. Faraon, Shaira Arale B. Hrm1y2-4 Mr. Benjamin Pagco March2014 CHAPTER I INTRODUCTION A. Background of the Study The responsibilities of entry-level managers in the hospitality industry are continuously changing. Obtaining and keeping a management job in a restaurant or hotel requires that a person have the ability to change. Successful managers have the enthusiasm to respond to the changing needs and challenges of their organization (Woods& King, 2002). Some of these challenges are due to the changes affecting the hospitality industry today, Consequently, the curriculum and the methods used to prepare entry level managers in this field should also be design to fit the demands of today’s industry. According to Nebel and Stearn (1977), hospitality managers should be able to provide effective leadership to employees. Similarly, in the book, titled 10 things employers want you to learn in college: The know-how you need to succeed, Coplin (2003) indicated that employers like to hire potential leaders who are skilled at stimulating people to take rational initiatives. Leadership skills are not the only skills needed by employers. In fact,leadership skills are some of the employability skills...
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...2012-2013 Introduction Students must choose a course of their choice for the career that they like to take in the future. It is also the advice from the parents and teachers from them to be happy in their chosen course. Every student has his own perception of what career path he will take. But first what is a career path? A career path refers to the career available to you after you complete certain studies and entry level jobs within a company (http://www.wiki.answers .com). It is also defined as a career path is a map from point “A” to point “B” (http://www.careerpath.com). Basically, the students choose courses base at what career path they want to pursue. The school that has the specialization in that certain course must be considered next. One at the top courses nowadays is HRM or Hotel and Restaurant Management. HRM is the overall managing and handling at all departments in Restaurant and Hotels (http://wiki.answers.com). It becomes more popular when the news stated that the HRM graduate students are in-demand abroad. The works that an HRM graduate can have are front desk clerk, hotel manager, restaurant manager, and the most well known is Chef. CvSU or Cavite State University Main Campus in Indang is one of the universities in Cavite that offers HRM. And now it has large number of HRM students. This research is all about the reasons and perception of the students that is taking course BSHRM so that the incoming freshmen that will take BSHRM will...
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...INTRODUCTION The Hotel and Restaurant Management concentration provides specialized occupational instruction in all phases of hotel and restaurant management to prepare students for careers as managers/supervisors in the hospitality and tourism industry. The tourism industry is a major contributor to the world economy. According to the estimates of the World Tourism Organization (WTO), international tourism alone generated $1.4 trillion in receipts (4.1 per cent of World GDP) in 2000. Estimates of the World Travel and Tourism Council (WTTC), on the other hand, put the impact of tourism on the economy at a much higher level because it includes domestic tourism. As reported by the WTTC, tourism grossed US$566 billion in world visitor exports and created employment for 73.1 million persons in the year 2000. Hotel and Restaurant Management is a program which emphasize the importance and significance of services. It has major courses like baking, culinary arts, international cuisine, banquet and catering, housekeeping, food and beverage procedures, management, front office, events management, food sanitation procedures, food control system, hospitality planning and design, tourism, cruise line and etc. Some universities offer the program with such course specializations. But this university hasn’t yet offered course specialization in Hotel and Restaurant Management. According to the Department of Tourism, international arrivals in 1999 stood at 2.17 million...
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...AARJMD VOLUME 1 ISSUE 11 (JULY 2013) A Peer Reviewed International Journal of Asian Academic Research Associates AARJMD ASIAN ACADEMIC RESEARCH JOURNAL OF MULTIDISCIPLINARY GRADUATE’S EMPLOYABILITY: A TRACER STUDY FOR BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT DR. MARK IRVIN C. CELIS*; MR. BILLY FESTIJO**; ENGR. ARISTEO CUETO*** *Lyceum of the Philippines University, Batangas City, 4200 Philippines **Lyceum of the Philippines University, Batangas City, 4200 Philippines ***Lyceum of the Philippines University, Batangas City, 4200 Philippines ABSTRACT This study primarily determined the employability of the graduates of Hotel and Restaurant Management of Lyceum of Philippines University from 2005-2009. Specifically, it sought to determine the job placement profile of the graduates and relevance of school related factors to job placement. It also identified the work related values and skills that contribute in meeting the demands of the present job. Furthermore, this research proposes a program to improve employment rate for Hotel and Restaurant Management graduates of LPU. This tracer study used the descriptive research design. Majority of the respondents are gainfully employed and landed a job from one to two years after graduation. Most of them are on contractual basis and are working in the Philippines. Majority are professionals working as rank and file in HRM establishments. Salaries and benefits play a big role in staying or leaving the first job. Human...
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...hotel and restaurant graduates a four-year or a two-year concentration in Hotel and Restaurant Management is designed to prepare successful graduates for management positions in the field. Managers in the hotel and restaurant industry are generally responsible for keeping their establishment efficient and profitable while maximizing comfort of guests. This includes overseeing many aspects of the business including staffing and personnel, accounting, purchasing, and customer service. A hotel manager is responsible for coordinating registration, housekeeping, and maintenance activities, and may also coordinate special events, banquets, or conventions. This person will also decide on and arrange for outside services such as deliveries, laundry, trash collection, maintenance, and repairs. A restaurant manager must carefully observe food preparation, and may be responsible for ordering appropriate amounts of food and ensuring quality of inventory as well as coordinating and maintaining menus. Additionally, they are responsible for maintaining sanitation standards in the kitchen and dining areas. Restaurant managers will also decide on and arrange for outside services such as deliveries, laundry, trash collection, maintenance, and repairs. In the field personality enhancement is needed to be prioritized. Some students can’t catch up to that thing that’s why some that is in the field are undergraduates of hotel and restaurant management course. it is...
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...Hotel and Restaurant Management Benguet State University, La Trinidad, Benguet In Partial Fulfillment of Requirements for the Degree of Bachelor of Hotel and Restaurant Management AGLASI, PRECYLEEN SUSAN ALIGAN, LORRAINE BAUTISTA, ERICK BERTING, JAYNEE WANDA GAWIDAN, SHARMAINE POSNAYAN, JEMIMAH JEWEL BSHRM 3-B PART I INTRODUCTION The Bachelor of Science in Hotel and Restaurant Management (BSHRM) is a four-year curriculum that leads to a Bachelor of Science Degree in Hotel and Restaurant Management. It provide quality education for students entering management positions in the hospitality industry, to foster research of direct application and benefit to the hospitality industry, and to further the professional development of industry members. This program is geared towards equipping students with the necessary knowledge, skills and attitude to provide quality service in the hospitality industry. The program contains subjects that will address the needs of different sectors in the hospitality industry, such as culinary, front office, tourism, resort and hotel operations. Its primary concentration is on the development of practical and management skills which are achieved through the combination of theoretical classes, practicum exercises and experiential learning. A food and beverage practicum as well as additional laboratory experiences in food preparation, service, hotel operations, and property management are part of the course of study...
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...Why In-House Restaurants Become a Support Center Rather Than a Revenue Center: An Exploration of Possible Causes and Solutions for This Problem TIM 314 Hotel Management Bill Self Melanie Ho Danelle Shimabukuro Molly Thompson Abstract Purpose: The purpose of this paper is to find why in-house restaurants become a support center rather than a revenue center. This question came about when our team realized that hotel restaurants are not as popular as other restaurants and are not performing to the maximum level of customer satisfaction. This review researches to find evidence of consumer satisfaction and hotel restaurant management. Design/methodology/approach: This paper reviews consumer attitudes and service relations of the hotel restaurants management. We examine the different causes that degrade the name of hotel restaurants. Our groups research is also looking into different solutions to the problem, a possible solution would be the action of outsourcing hotel restaurants. Findings: This paper identifies the issues that affect the consumer attitudes toward hotel restaurants which then in turns reduce the popularity of the hotel restaurant. We found the attitudes of past and current opinions of hotel restaurants. Traditional fine dining hotel restaurants are not as popular as they use to be so they are using different methods to fix that problem such as outsourcing or revamping them...
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...Perceptions of hospitality and tourism students towards study motivations and preferences: a study of Hong Kong students Myong Jae Lee (mjlee@csupomona.edu) The Collins College of Hospitality Management, California State Polytechnic University 3801 West Temple Avenue, Pomona, CA91768, USA Samuel Seongseop Kim (sskim@sejong.ac.kr) Department of Hospitality and Tourism Management, Sejong University, Seoul, Korea Ada Lo (hmada@polyu.edu.hk) School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong DOI:10.3794/johlste.72.178 ©Journal of Hospitality, Leisure, Sport and Tourism Education Abstract This study identifies reasons why college students in Hong Kong want to study hospitality and tourism management (HTM) and why they want to pursue HTM degrees abroad. It also aims to identify students’ preferred HTM study areas. An empirical study of a cohort of 384 HTM students was conducted to determine their motives for their choice of HTM. The results indicate that there were five motivational factors among HTM students: self-actualisation, job opportunity, field attractiveness, ease of study, and scholastic achievement. Detailed information on the motivational factors along with preferred overseas study destinations and HTM study areas are discussed. Keywords: Hospitality and tourism management (HTM); Study motivations; Study preferences Myong Jae (MJ) Lee is an assistant professor in the Collins College of Hospitality Management...
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...through quality education. Job qualification for Hotel industry is essential in finding a competitive work in the Philippines or even in other countries. Due to the rampant growth in hospitality industry, there has been a major concern for the Hotel and Restaurant Management students to be highly competitive or highly qualified in terms of hotel and restaurant preferences and standards. The job market in the hospitality industry is very competitive, employers will always want new graduates who are ready to “jump in” and start working immediately. Equipped with knowledge on the new trends for today’s hospitality industry, in order to be competitive in this market, newly graduates must possess the maximum skills required to perform efficiently and effectively in the hospitality industry. Industry professionals often claim that what educators teach in the classroom is out dated (Kang, Wu, & Gould, 2005). Technology, the workforce, hospitality and tourism products, and customers are constantly changing. As a result, relevant competencies also evolve. Therefore, university faculty and industry professionals must work together to ensure that graduating students can possess the necessary skills to enter the workforce successfully. These present challenges give empetus to the researchers to study, seek and gather information for the preferred job qualifications of today’s hotel industry, gearing towards knowledge on hiring...
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...Background of study 1.4 Statement of the problem 1.5 Research hypothesis 1.6 Definition of terms 1.1 Introduction Previous researchers have examined management within the hospitality industry for many reasons, including: examining job satisfaction of general managers (Frye & Mount, 2007), determining factors on a resume that may lead to being contacted for an interview (Countryman & Horton, 2006), and determining the causes of management turnover and what could be done to increase retention (Stalcup & Pearson, 2001; Walsh & Taylor, 2007). In addition, research has been done examining graduates from specific institutions (Walsh & Taylor, 2007) as well as perceptions of current students and what they expect when they graduate (Richardson, 2009). Blomme, Van Rheede, and Tromp (2009) found differences between pre- and post-entry expectations of hospitality management graduates in the hospitality industry. However, no past research has examined differences in hospitality graduates with respect to experiences, importance, and turnover in the hospitality industry. Researchers have found many hospitality graduates either never entered the industry, or left the industry with no intent to return (Blomme et al., 2009; King, McKercher, & Waryszak, 2003; Stalcup & Pearson, 2001; Walsh & Taylor, 2007). In addition, Blomme et al. found significant differences in pre- and post-entry expectations of hospitality graduates. If hospitality graduates are...
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...education. Education is the most important mechanism for the empowerment of people for their socio-economic, political, and technological development. The learning environment of higher education institutions must take cognizance of this in structuring their course programs. For the purpose of quality assurance of course programs, higher education institutions can contribute meaningfully by applying the principles of tracer study to create sustainable learning empowerment environment for the continuous professional development of past students. While many higher education institutions provide training to a variety of clients, most forget them as soon as they graduate and leave the institution’s environment with no means to contact them. Employability upon graduation an over the long term is, understandably, the major priority for the vast majority of our University students. Over the past decades or so the University has increasingly offered a wide spectrum of higher education courses that provide students with the necessary tools enabling them to develop their employability skills, to heighten their awareness of these skills and to improve their ability to articulate them. These skills, once acquired, of course need to be honed throughout one’s working life, being put into practice not only in job searching and during interviews but also in personal development planning and in making the most of work experience opportunities. There is no doubt that a student’s lifelong...
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...--------------------------------------------9-10 8. Conclusion -------------------------------------------------------------------------------10 9. References 10. Appendices [A] Awards of Shangri-La Hotel Group, “Global recognition of excellence” [B] Details timeline of Shangri-La’s external context [C] TABLE 1 – Popular social networking sites (adapted from Luebke, 2010) [D] TABLE 2 – Broad Environment Analysis to Shangri-La hotels’ strategies development [E] Financial Statement 2009-2010 (Sources: 2010 Sustainability Report of Shangri-La Asia Limited, p.9) [F] Commitment of Social Responsibility (CSR) structure & focus areas (Shangri-La) [G] Context of Shangri-La Academy Courses & Work-life balance [H] Employee profile & turnover survey in Shangri-La (Sources: 2010 Sustainability Report of Shangri-La Asia Limited, p.13-15) [I] Shangri-La’s Supplier Code of Code (Sources: Official Website) [J] Shangri-La’s Five Force Analysis Table 1. Introduction In this essay, I will first briefly descript the background of the Shangri-La hotels and resorts. Then, I will in-deep analyze the general environment and organizational...
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...Analysis on Gender difference of students on motivational factors to study Hospitality management in National University Motivational Factors 1. Social Status 2. Job opportunities 3. Modern major 4. Special interest 5. Attractive major 6. Ease in studying 7. Fulfill dreams Female Male First, this Conceptual Framework is made up the two journals I had: “Motivation of Students to study Tourism Hospitality programs.” By Bashar Aref Alhaj Mohammad and Hamam Talal Alsaleh and “Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic” By Appaw-Agbola Esther Theresa. It explains the different motivational factors that the students may get if they took Hospitality as their preferred journey. These factors can provide students some motivations that will help them why they study Hospitality Management. This framework is also made because as a researcher, we want to see the difference between the motivational factors which are the following: Social status, Job opportunities, Modern major, Special interest, Attractive major, Ease in studying and Fulfillment of dreams, of both male and female students that are going to be in the hospitality management in National University. Significance of the study This study aims to motivate the incoming freshmen who will take Hospitality management at National University. It also helps the researcher to research...
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