... Introduction 2. F and B Service 3. Food Production 4. Front Office 5. Housekeeping 6. Conclusion ITC Windsor, Bangalore ITC Windsor, is a 5 star hotel in Bangalore that merges an old world ambience with international service to create a hotel experience that goes beyond expectation. The hotel is located three kilometres from the business centre and 33 kilometres from the airport. It’s near to downtown locations, prominent business and commercial areas, the historic landmark Vidhana Soudha, and opposite the Bangalore Golf Course. F and B Service My vocational training took place at the ITC Windsor. During my one month vocational training I did F and B Service in the Coffee Shop called Raj Pavilion . In the Coffee Shop these are the different things that we did and learned and saw. My duties in the Coffee Shop were: Napkin Folding There are 3 different ways of folding Napkins in the Coffee Shop. For breakfast the napkin fold is a type of book fold, the lunch napkin fold is a book fold (for the book fold you fold one side then fold the other side then turn it around and fold one side then fold the other side) and dinner fold had no name but you whirl the napkin and it stand long in a glass cup on the table. Filling and Refilling the Water Jug They serve different types of water in the Coffee Shop, One is regular water. I filled the jug with regular water from the purifier and kept it on the side station. There is also flavored...
Words: 4215 - Pages: 17
...my attention was Kyle, his grey eyes glared into mine filled with something sinfully dark I found myself gulping, his lips curled into a cruel smile and he scoffed before looking away. "Gimme ten minutes sweetheart. I'll be out soon just buy some food. Its on me!" Yes. I was starving. "You are darling Chuck! I'd marry you if I could!" I yelled back already hopping towards the phone on the counter. I called my favourite Kebab House and ordered a donner kebab. "You want anything Chuck?" I was well aware of the boys staring at me, there eyes trailing over my low cut, off shoulder crop jumper to my camel skort and then to my lace stockings down to my heeled sandals. My tattoes peaked out of the hem of my skirt, and I pulled off my gloves revealing the trbial marks tattoed on my hands. "Get me whatever your getting!" he yelled, I could hear to low hum from the tattoo stick and my body shivered in anticipation. I couldn't wait for my tattoes to be complete. "Hello. Welcome to Kebab house, what can I get you today?" "Hi, could I have two large donner kebabs" I twirled my strand of my hair around my finger, my legs shaking as I leant over the counter aware of Kyle staring at me. My muscles tense, lip stuck between my teeth. "Sure. No problem. Would that be all?"...
Words: 9349 - Pages: 38
...Family, tradition, innovation and quality: how to succeed during recession The case of an excellence in the province of Piacenza: Molino Dallagiovanna Srl Università Cattolica del Sacro Cuore - Piacenza Entrepreneurship and Small Business Management – Professor Ghezzi Second-level degree in International Management Albertario Gianluca Di Paolo Federica Matrà Giuseppe Resmini Riccardo Rodondi Francesco Terdich Andrea March 20, 2014 TABLE OF CONTENTS Introduction…………………………………………………………………………………...2 Scarcity of resources: a limit for SMEs, but not for Molino Dallagiovanna.......................5 a. Research and Development……………………………………………………....….5 b. Communication and Internationalization……………………………………………7 Expansion of product lines and customization: Premium value delivered........................10 a. The production process……………………………………………………………..10 b. A Mental Approach…………………………………………………………….......12 c. Quality Certifications and Partnerships…………………………………………….13 d. Great attention towards clients’ needs………………………………………...…...14 Family is strength....................................................................................................................15 a. The organizational chart............................................................................................15 b. Theories.....................................................................................................................19 c. Molino Dallagiovanna does not follow theories...
Words: 7963 - Pages: 32
...India Introduction Fast Food Industry Overview India is blessed with one of the fastest growing fast food market of the world. It is estimated to be nearly worth of 41.3 billion USD and it is a healthy growing industry at a compound annual growth rate (CAGR) of 11%. The Organized Food Service Industry is worth $13.79 bn (approx. 33% of total Indian Food Service Industry), which is growing towards at 17%. (Industry report 2014) By year 2017 this bench marks will reach by other category, like as follows: (Ref) Category | Current Market Share | Compound Annual Growth Rate (CAGR) | Expected Market Share by 2017 | Organized | 30% | 12-14% | 45% | Unorganized | 70% | 8-10% | 55% | In present situation Indian GDP is around 6 % for last couple of years. As a result there is a significant numbers of monthly disposable Income are growing gradually. Now a day people of India spend on eating outside almost Rs.33, 000 Crore according to the size of the market. Some recent research study is expected this growth will reach US$68 billion by 2018. (Ref) On the other side delivery segment is an integral part of the Indian Food Service segment. The size of Organized Indian QSR delivery market is US$0.62 billion, growing at a healthy CAGR of 20% and is expected to reach US$1.1 billion by 2017-18. (Ref) In major cities comprise of large workplace clusters and high density residential areas people and young Indian consumers are highly price sensitive, through online they compare the...
Words: 7527 - Pages: 31
...A voice cannot carry the tongue and the lips that gave it wing. Alone it must seek the ether. -Kahalil Gibran Preface December 16th, 2025 This is a book about Babu Bangladesh. This is about a man popularly known to many of us, as simply Babu. Chances are that many of you across the world encountered his name in media reports about a decade ago. International spotlights turned toward him sometime around 2005, resting on him awhile before his disappearance in 2017. Babu gained repute as a dashing environmentalist, and as an advocate of sustainable development practices in poverty stricken economies. While he is now overlooked by mainstream and gulfstream eyes, collegiate programs, left-leaning organizations, and ecological societies scattered over every continent note his initiatives. Vigilant followers might catch a glimpse of Babu’s likeness flash across the massive LED screens at U2 concerts. Thich Nhat Hanh, Arundhati Roy, and Cornel West have publicly quoted him. It is even believed that when Hillary Clinton visited Bangladesh in late 2017, she voiced strong concerns over the troubling details of Babu’s vanishing act. Female rock-star, Gwen Stefani is said to sport a tattoo on her left buttock that closely resembles Babu, but due to the artist’s weight gain between 2019 and 2022, it is difficult to confirm the likeness. In Bangladesh, Babu is remembered as a writer, politician, and as somewhat of a mystic. Depending on the nature of their interactions...
Words: 6264 - Pages: 26
...Moshin Hamid The Reluctant Fundamentalist PENGUIN BOOKS THE RELUCTANT FUNDAMENTALIST ëA fantastic piece of work, superbly considered and controlled, with a lovely stillness and wisdom at its heartí The Times ëMasterful, a multilayered and thoroughly gripping bookí Metro ëAn elegant, artful, haunting novella ñ a deceptively simple narrative that is in fact deeply ambiguousí Observer ëTerrificí New Statesman ëChangezís voice is extraordinary. Cultivated, restrained, yet also barbed and passionateÖ brilliantly written and well worth a readí Seattle Times ëDeeply provocativeÖ rich in irony and intelligenceí Sydney Morning Herald ëSome books are acts of courageÖ Extreme times call for extreme reactions, extreme writing. Hamid has done something extraordinary with this novelí Washington Post ëOne of the strongest books published in Britain this yearí Irish Times ëAn excellent achievementí The News (Pakistan) ëThe tone is spot-onÖ a thoughtful and sophisticated novel that has the courage to wear its political conviction on its sleeveí Time Out ëTaut and absolutely absorbingí Toronto Star ëA truly impressive feat. Hamid pulls it off grandly in a style reminiscent of the Russian mastersí Hindustan Times ëThereís an almost delightful allegorical symmetry to the flow of events, as well as a sensuousness and finish that might belong to some other form of art: music, perhapsÖ The result is a cool equipoise that is not possible in ìreal lifeîÖ but no less moving or true for having achieved...
Words: 43041 - Pages: 173
...The White Tiger A Novel Aravind Adiga Free Press New York London Toronto Sydney FREE PRESS A Division of Simon & Schuster, Inc. 1230 Avenue of the Americas New York, NY 10020 This book is a work of fiction. Names, characters, places, and incidents either are products of the author's imagination or are used fictitiously. Any resemblance to actual events or locales or persons, living or dead, is entirely coincidental. Copyright © 2008 by Aravind Adiga All rights reserved, including the right to reproduce this book or portions thereof in any form whatsoever. For information address Free Press Subsidiary Rights Department, 1230 Avenue of the Americas, New York, NY 10020 FREE PRESS and colophon are trademarks of Simon & Schuster, Inc. Library of Congress Cataloging-in-Publication Data Adiga, Aravind. The white tiger: a novel / Aravind Adiga. p. cm. 1. Chauffeurs—India—Bangalore—Fiction. 2. Poor—India— Bangalore—Fiction. 3. Ambition—Fiction. 4. Business people— India—Bangalore—Fiction. 5. Bangalore (India)—Fiction. I. Title. PR9619.4.A35W47 2008 2007045527 823'.92—dc22 ISBN-13: 978-1-4165-6273-3 ISBN-10: 1-4165-6273-7 Visit us on the World Wide Web: http://www.SimonSays.com The First Night For the Desk of: His Excellency Wen Jiabao The Premier's Office Beijing Capital of the Freedom-loving Nation of China From the Desk of: "The White Tiger" A Thinking Man And an Entrepreneur Living in the world's center of Technology and Outsourcing Electronics City Phase 1 (just off Hosur...
Words: 78967 - Pages: 316
...CHAPTER 1 | TOURISM | 1.1 INTRODUCTION TO TOURISM Since the beginning of the time people have travelled In the early periods, people used to travel for food, water and safety or acquisition of resources (trade). But in the recent times, the word travel is also associated with pleasure or exploration. Now, Tourism is the business of providing travel, accommodation, food, entertainment to the people who are travelling for the purpose of either recreation and leisure or business. Tourism may be expressed as the processes, activities, and outcomes arising from the relationships and the interactions among tourists, tourism suppliers, host governments, host communities, and surrounding environments that are involved in the attracting and hosting of visitors. Hence, tourism is the movement of people (tourists) to a destination outside of place, where they normally live and work. Tourism is not only restricted to people (tourists) but it is also the movement of activities of the providers. For example, the services provided during the course of travel. Tourism is about involving people and knowing them better. It is not a short term process of but a long term relationship between the consumer (tourists) and provider of Tourism Service. Tourism is the collection of activities, services and industries that delivers a travel experience including transportation, accommodations, eating and drinking establishments, retail shops, entertainment businesses, activity facilities...
Words: 22319 - Pages: 90
...Country of Asylum T. Cole Andrews Chapter 1 4 Chapter 2 11 Chapter 3 21 Chapter 4 30 Chapter 5 40 Chapter 6 53 Chapter 7 65 Chapter 8 86 Chapter 9 98 Chapter 10 107 Chapter 11 123 Chapter 12 136 Chapter 13 150 Chapter 14 167 Chapter 15 173 Chapter 16 188 Chapter 17 202 Chapter 18 216 Chapter 19 219 And among the cities which ye shall give unto the Levites there shall be six cities for refuge, which ye shall appoint for the manslayer, that he may flee thither. Numbers 35: 6 Country of Asylum Chapter 1 It was just beginning to get hot in Tikrit when I first realized I might have to kill this new man of my wife’s. It’s possible I overreacted to everything. You have to get up pretty early to call the States, if you want your privacy and you want to catch anybody awake at home; at home it’ll be sometime the night before. The desert is cool in the mornings too, or cooler, so that you’ll see the occasional soldier getting his PT in before it gets too hot, but he’s usually far enough away that you don’t have to whisper. I would watch the big black beetles fighting with each other in the dirt (they’re way bigger here than they are at home) while waiting for the call to go through. It always...
Words: 70850 - Pages: 284
...ight Right Word Wrong Word Words and structures confused and misused by learners of English L. G. Alexander LONGMAN Addison Wesley Longman Limited Edinburgh Gate, Harlow Essex CM20 2JE, England and Associated Companies throughout the world. © Longman Group UK Limited 1994 All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the Publishers. First published 1994 Fifth impression 1997 Illustrated by Chris Ryley British Library Cataloguing in Publication Data Alexander, L. G. Right Word Wrong Word: Words and Structures Confused and Misused by Learners of English. - (Longman English Grammar Series) I. Title II. Ryley, Chris III. Series 428.24 ISBN 0-582-21860-8 Library of Congress Cataloging-in-Publication Data Alexander, L.G. Right word wrong word: words and structures confused and misused by learners of English/L.G. Alexander. p. cm. Includes bibliographical references and index. ISBN 0-58221860-8 1. English language-Usage. 2. English language-Errors of usage. I. Title. PE1460.A48 1993 428.2'4-dc20 93-11963 CIP We have been unable to trace the copyright holder of the text for Exercise 52 Everybody, Somebody, Anybody, Nobody and would appreciate any information that would enable us to do so. Set in Times New Roman, TrueType Produced through Longman Malaysia, ETS ISBN 0 582 21860 8 ...
Words: 150405 - Pages: 602
...1.1 AN introduction overview TO THE BROAD AREA OF TOPIC This research is based on comparison of Quality service offered by pizza hut and dominos. This research is based on to test the quality of service and comparison between two Pizza Houses. The fast food industries of India is experiencing phenomenal growth and is one of the fastest growing sectors in the country, with the compounded annual growth rates of the market crossing 25%. Further, on the back of changing and busy lifestyle, fast emerging middle class population and surging disposable income, the industry will continue to grow at a pace in coming years. It now accounts for roughly half of all restaurant revenues in the developed countries and continues to expand there and in many other industrial countries in the coming years. But some of most rapid growth is occurring in the developing world; where it's radically changing the way people eat. People buy fast food because it's cheap, easy to prepare, and heavily promoted. This paper aims at providing information about fast food industry, its trend, reason for its emergence and several other factors that are responsible for its growth. This report provides extensive research and rational analysis on the Indian fast food industry and tracks the changing dynamics of the market. It features market performance, key related sectors and competitive landscape of the market. The research study looks into the market condition and future forecasts, and outlines current...
Words: 21251 - Pages: 86
...Copyright Page In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitute unlawful piracy and theft of the author’s intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the author’s rights. To the real Deeby with many thanks Why were you born when the snow was falling? You should have come to the cuckoo’s calling, Or when grapes are green in the cluster, Or, at least, when lithe swallows muster For their far off flying From summer dying. Why did you die when the lambs were cropping? You should have died at the apples’ dropping, When the grasshopper comes to trouble, And the wheat-fields are sodden stubble, And all winds go sighing For sweet things dying. Christina G. Rossetti, “A Dirge” Contents Cover Title Page Welcome Dedication Epigraph Prologue Three Months Later Part One 1 2 3 4 5 6 7 Part Two 1 2 3 4 5 6 7 8 9 10 11 Part Three 1 2 3 4 5 6 7 8 9 10 Part Four 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Part Five 1 2 Epilogue Ten Days Later About the Author Newsletters Copyright Prologue Is demum miser est, cuius nobilitas miserias nobilitat. Unhappy is he whose fame makes his misfortunes famous. Lucius Accius, Telephus was like the humming of flies. Photographers stood massed...
Words: 145610 - Pages: 583
... Duhi_9781400069286_2p_all_r1.j.indd ii 10/17/11 12:01 PM HABIT W h y We D o W h a t We D o and How to Change It THE POWER OF CHARLES DUHIGG Random House e N e w Yo r k Duhi_9781400069286_2p_all_r1.j.indd iii 10/17/11 12:01 PM This is a work of nonfiction. Nonetheless, some names and personal characteristics of individuals or events have been changed in order to disguise identities. Any resulting resemblance to persons living or dead is entirely coincidental and unintentional. Copyright © 2012 by Charles Duhigg All rights reserved. Published in the United States by Random House, an imprint of The Random House Publishing Group, a division of Random House, Inc., New York. RANDOM HOUSE and colophon are registered trademarks of Random House, Inc. ISBN 978-1-4000-6928-6 eBook ISBN 978-0-679-60385-6 Printed in the United States of America on acid-free paper Illustrations by Anton Ioukhnovets www.atrandom.com 2 4 6 8 9 7 5 3 1 First Edition Book design by Liz Cosgrove Duhi_9781400069286_2p_all_r1.j.indd iv 10/17/11 12:01 PM To Oliver, John Harry, John and Doris, and, everlastingly, to Liz Duhi_9781400069286_2p_all_r1.j.indd v 10/17/11 12:01 PM Duhi_9781400069286_2p_all_r1.j.indd vi 10/17/11 12:01 PM CONTENTS PROLOGUE The Habit Cure GGG xi PA R T O N E The Habits of Individuals 1. THE HABIT LOOP How Habits Work 3 31 60 2. THE CRAVING BRAIN How to Create New Habits 3. THE GOLDEN RULE OF HABIT CHANGE Why Transformation Occurs ...
Words: 124310 - Pages: 498
...The 2012 The Cathedral & John Connon Alumni Magazine Founders’ Day Brunch 2011 EVENTS Rumble in the Jungle OFF THE SHELF Amish Tripathi and Akash Shah OUT OF THE BOX Dhanya Pilo Contents 9 President’s Message Events Founders’ Day 2011 Rumble in the Jungle Memories and Mayhem School Update Summer School Spotlight Keshav Desiraju Sudha Shah Off the Shelf Amish Tripathi and Akash Shah Out of the Box Vijaya Pastala Dhanya Pilo Nostalgia Reunions First Citizen In Memoriam Mrs. Irene Saldanha Mr. Anthony Dias Class Notes The Quiz 2 5 7 9 10 13 15 17 18 21 22 25 27 29 31 33 36 68 15 13 18 Editorial Team Udita Jhunjhunwala (ICSE 1984) Miel Sahgal (ISC 1989) Shyla Boga Patel (ISC 1969) Mukeeta Jhaveri (ISC 1983) Mitali Anand Kalra (ISC 1989) Business Rohita Chaganlal Doshi (ISC 1975) Editorial support, Design and Printing 22 Kirtana Shetty Minaal Pednekar and Nikunj Parikh Spenta Multimedia This magazine is not for sale and is intended for internal circulation only. Any material from this magazine may not be reproduced in part or whole without written consent. Views and opinions expressed in this magazine are those of the individual authors and not necessarily those of the Publishers. Published by The Cathedral and John Connon Alumni Association, 6, P.T. Marg, Mumbai 400 001 and printed at Spenta Multimedia, Peninsula Spenta, Mathuradas Mill Compound, Lower Parel, Mumbai 400 013. www.spentamultimedia.com 21 36 Special...
Words: 40944 - Pages: 164
...I AM MALALA The Girl Who Stood Up for Education and was Shot by the Taliban Malala Yousafzai with Christina Lamb Weidenfeld & Nicolson LONDON To all the girls who have faced injustice and been silenced. Together we will be heard. Contents Cover Title Page Dedication Prologue: The Day my World Changed PART ONE: BEFORE THE TALIBAN 1 2 3 4 5 6 7 8 A Daughter Is Born My Father the Falcon Growing up in a School The Village Why I Don’t Wear Earrings and Pashtuns Don’t Say Thank You Children of the Rubbish Mountain The Mufti Who Tried to Close Our School The Autumn of the Earthquake PART TWO: THE VALLEY OF DEATH 9 10 11 12 13 14 15 Radio Mullah Toffees, Tennis Balls and the Buddhas of Swat The Clever Class The Bloody Square The Diary of Gul Makai A Funny Kind of Peace Leaving the Valley PART THREE: THREE BULLETS, THREE GIRLS 16 17 18 19 20 The Valley of Sorrows Praying to Be Tall The Woman and the Sea A Private Talibanisation Who is Malala? PART FOUR: BETWEEN LIFE AND DEATH 21 ‘God, I entrust her to you’ 22 Journey into the Unknown PART FIVE: A SECOND LIFE 23 ‘The Girl Shot in the Head, Birmingham’ 24 ‘They have snatched her smile’ Epilogue: One Child, One Teacher, One Book, One Pen . . . Glossary Acknowledgements Important Events in Pakistan and Swat A Note on the Malala Fund Picture Section Additional Credits and Thanks Copyright Prologue: The Day my World Changed I COME FROM a country which was created at midnight. When...
Words: 94401 - Pages: 378
