...Improving Organization Retention April McCormick PSY/435 May 14, 2012 Dorothy Rodwell Improving Organization Retention JC’s casino is a beautiful resort in Fort Myers, FL. it is one of the best attraction in Florida. JC’s casino is an upscale resort that officers and other government agencies go to as a getaway from the city and home (Corporation wiki, 2012). The staff in JC’s casino is a supportive work environment that offers equal opportunity to staff members, excellent wages, good benefits, and a chance to advance within the company. The management in JC’s casino contracted an independent consultant will help with retention and issues the employees have with the company. The problems that will be addressed by the consultant are the issues and occupational stressors. One will make recommendations and implement new working motivation that will help with the retention and recruitment process. The consultant will also help management with encouraging the employees who is doing his or her job by giving him or her something to look forward to, and reducing the entire counterproductive and increasing productive employee’s behavior. The main problems that the report has presented from the human resources and housekeeping stated that JC’s problems with the employees related. The retention rate from both of the departments has decreased the workforce, and has made large gaps with management and employee. The consultant has started his analysis from the hiring process, which...
Words: 1509 - Pages: 7
...Improving Organization Retention Paper Name PSY/435 Industrial/Organizational Psychology Date Professor Improving Organization Retention Paper Operating an organization requires proficient communication and managerial skills. Businesses spend hours of gathering information to help companies in his or her productivity. However, to have a productive organization, the management, and staff must have competent skills. Hiring autonomous consultants is one way to organize businesses, growth of companies, and benefiting the process. Working as a consultant implementing work theories helps with job retention and recruitment. Recommending appropriate changes helps with employee productivity and increases job satisfaction. Fortunately, for companies as JC’s Casino a stringent plan developed through employee, observation, and customer feedback will target unwanted behaviors from lower and upper management. Providing JC’s Casino with the appropriate information required will keep productive dealers, and housekeepers while satisfying the customers. Improving Employment Recruitment and Retention Unfortunately, JC’s casino experiences customer and employee complaints. Housekeepers and dealers during exit interviews have expressed series of complaints concerning pit boss Joe. The managerial and behavioral approach of Joe is affecting the productivity for the guests and employees. Although complaints during exit interviews have stress with human resources director Tom Sneed...
Words: 1471 - Pages: 6
...Employee Retention PSY 435 University of Phoenix May 4, 2014 Employee retention is an essential part of any company. Lack of employees is essentially, an incomplete business. When a business has issues with employee retention, they are typically left with individuals who are not cut out for the job and lack any experience. Not only that, but, high turn over costs business owners time, as well as, productivity. For an organization to continue running properly they must implement programs that will keep their employees around. Attracting, retaining, developing, utilization, and equitability, are all essential areas of programs that should be implemented. JC’s Casino should begin working towards these types of programs in order to maintain, and keep their employees satisfied and working. Motivation Theories The Justice Theories allow for a different approach to motivation. The focus within these theories is of fair treatment of employees by the organization (Spector, 2012). The underlying clause states that people value fairness and will continue to maintain fairness within their own relationships and the organizations, as well. The Equity theory is contained within the Justice Theories it states, “people are motivated to achieve a condition of fairness or equity in their dealings with other people and with organizations. According to Adams (1965), employees who find themselves in inequitable situations will experience dissatisfaction and emotional tension, which they...
Words: 1768 - Pages: 8
...as well as team members working with the division must employ new strategies that not only increase their efficiency, but also encourage them to work together as a team. This paper analyses some of the problems facing the Division of Environmental Assessments, as well as some solutions aimed at improving employee experience. Problems There are underlying problems in the case. The problems must be solved if the division is to play a more complete role in assessment of environmental plans of oil and gas developments. One of the clearest problems is poor employee retention. In the history of the division, it is obvious that employee turnover has not been a serious issue. However, there is now an increase in the turnover rate, and the ability of filling vacant positions is becoming increasingly difficult. From the case, it is evident that within the first month of Jane’s leadership as the Manager of Environmental Assessments, the division has lost one top engineer and one junior engineer. The main reason why employees are leaving the division is that they are receiving more attractive salary packages from other companies, especially in the private sector. Poor employee retention clearly has a direct relationship with the inability of the division to attract new workers. Based on the situation on the ground, this is not only because of a lack of engineers with the appropriate background, but also because of lack of engineers that are willing to commit themselves to...
Words: 5454 - Pages: 22
...Employee Retention at JD's Casino PSY 435 May 13, 2013 Employee Retention at JD's Casino Employee retention should be a high priority for any company because the lower their turnover rate the higher their profits. One of the most expensive costs in doing business is employee turnover (Employee Retention, 2007). Meaning, the more a company has to pay for training new employees, the less their overall profit will be at the end of the fiscal year. A few things that may interfere with employee retention are occupational stressors, employee’s job satisfaction, and counterproductive employee behavior. Although there may be several items that interfere with employee retention, there are also many work motivation theories that an organization can use to assist in retaining their employees; two examples would be goal-setting theory and reinforcement theory. JD’s Casino has a few job related stressors that could be a cause for concern; however, formulating a plan to reduce those by applying work motivation theories will be useful with employee retention at JD’s Casino. Occupational Stressors Occupational stressors are a major concern for health issues and a number of different problems within the workplace, such as substance abuse, physical illness, and family problems. (“Physiology of Job Stress,” 2009). These stressors are often liked to work related problems like absenteeism, low production rates, and more accidents (“Physiology of Job Stress,” 2009). One occupational stressor...
Words: 1730 - Pages: 7
...often interrelated; however, both should be assessed independently to identify areas of concern. Once the reason for the problem is established, measures must be taken to increase satisfaction, reduce stress, and motivate employees, turning counterproductive behavior into productive behavior. Interim measures With a shortage of employees, other employees must work extra hours to fill the positions. This extra work places hardship on those asked to fill in, which could result in role overload which could result in increased turnover. To avert the risk of increased turnover JC’s can use a temporary work agency to fill vacant housekeeping positions. Casino dealers are specially trained so it will be more difficult to fill those positions through a temporary agency so current employees will need to take on extra hours while the organization is assessed and changes implemented. The right motivation will make it easier to get employees to take extra hours and shifts voluntarily, and the process should be as quick as possible. Job Satisfaction and Occupational Stressors Job satisfaction Job performance and turnover display the degree of employee satisfaction with the job as well as his or her commitment to the organization (Jaramillo, Mulki, & Boles, 2011). The number of JC’s Casino employees seeking employment elsewhere indicates low degree of satisfaction. It appears two acute occupational stressors are the cause for dissatisfaction. For the dealers the problem involves interpersonal...
Words: 1676 - Pages: 7
...Research Journals Full Length Research Paper Impact of Motivation on the working performance of employees- A case study of Pakistan. Akbar Ali1, Maira Abrar2 , Jahanzaib Haider 1 Bahaudin Zakariya University, Multan, Sub-Campus, Dera Ghazi Khan, Pakistan. Tel: 92-331-7304678, 2 3 Bahaudin Zakariya University, Multan, Sub-Campus, Dera Ghazi Khan, Pakistan. Bahaudin Zakariya University, Multan, Sub-Campus, Dera Ghazi Khan, Pakistan. Tel: 92-331-3312626, Accepted 10 April, 2012 Motives are key to human behavior. It plays an important role in performance and other activities and as such the manager should know what motivation is and how subordinates can are motivated towards performance. This study investigates the role of motivation on employees’ performance as the history of explaining human or animal behavior is not new.” why did one do what one did “had been the subject of working even in the past, some human behavior was explained as an outcome of demos impedance and this explanation was unscientific. Efforts were also made to determine principles which could explain human behavior. McDougall emphasized that man’s social behavior can be explained in terms of instincts which was later on criticized. Freud used “unconscious metal process” to explain behavior especially in case of perversion, hallucination, dreams, obsession and anxieties. Attempts have also being made to explain human behavior in terms of rules following purposive model. Also end-state...
Words: 3951 - Pages: 16
...Employee motivation Importance of employee motivation How Employee motivation contributes to productivity How employee motivation contributes to Job satisfaction Best Practices Importance of Employee Motivation For a long time, employees where considered in companies as just an input in the production; but in order for a human being to perform in effective levels it is important for the employee to be motivated. Motivating employees was an important topic as far back as 1789. Samuel Slater, a pioneer who introduced textile manufacturing to America, was concerned about creating a work setting where it was comfortable for workers to do their jobs. (Gibson, 2012, P.125). Motivation is the way business and personal goals are achieved. Motivation is important for any organization, doesn’t matter if the organization is team based or if the employees work independently. The mission and vision of the organization must be aligned with the individuals that work within, this is of high significance for creating a high level of motivation that can lead to higher productivity, financial gain and work quality. The final outcome of any activity within the organization will be outlined by the level of motivation of the employees, without motivation, all capabilities and experiences ere futile. Motivation is what moves productivity, similar to gasoline to an engine, if the engine does not have any fuel, it will not run. It is very common to see how the human resources department...
Words: 1834 - Pages: 8
...Improving Organizational Retention Paper Improving Organizational Retention Paper This paper is to identify work motivation theories and how they can be applied to the situation that is currently taking place within JC Casino. I will examine occupational stressors that are negatively influencing the recruitment procedures and retention. Emphasis will be placed on the research of better hiring techniques along with creating ways to better job satisfaction within the company. Work motivation theories are most typically concerned with the reasons, other than ability, that some people perform their jobs better than others (Spector, 2008). Every individual is different so that means that individuals are motivated by different things as well. What motivates me may not motivate a coworker that sits beside me. Finding out what motivates the employees that are currently employed at JC casino can solve a lot of the issues. Motivation is generally defined as an internal state that induces a person to engage in particular behaviors (Spector, 2008). Solving the issues that plagues a work environment because it can actually determine the success of the organization. On the other hand motivation can be defined as the desire to acquire or achieve some goal [ (Spector, 2008) ]. The driving force behind what makes us do what we do and how we as humans go about doing plays a big part in determining what motivates us. Employee motivation can be measured and applied to different motivational...
Words: 1367 - Pages: 6
......................... 5 Research Questions.............................................................................................................. 5 Research Objectives ............................................................................................................. 5 Literature Review .................................................................................................................... 6 Internal Marketing ............................................................................................................... 6 Employee Satisfaction .......................................................................................................... 9 Employee Retention and Organizational Commitment ............................................................10 Organizational Commitment .............................................................................................10 Employee Retention ........................................................................................................11 Research Methodology...
Words: 13546 - Pages: 55
...Improving Organization Retention PSY 435 April 12, 2014 Dr. Theresa Watts University of Phoenix Trying to run an organization is not an easy task; trying to run it successfully is even more difficult. Various aspects need to be taken under consideration when an organization is working towards the same purpose and goal. Clearly, intention alone will not assure that the work is done, is done accurately to the expectations of others, and leads to reaching the desired goal. Many factors such as cultural, gender, different ideas and conceptions, and even one’s age can interfere with this process. Motivation and the right kind of leadership are enormously important in determining how the turnover of an organization will turn out and if an organization is functioning properly and successfully. Without the right kind of motivation, most likely, less will be accomplished and employees are more prone to making mistakes. Without the right kind of leadership, problems will get out of hand and frustration will most likely develop. How unproductive an organization is can be seen in the given scenario. JC’s Casino is an organization with various problems. Therefore, the author of this paper will describe the problems occurring at JC’s Casino while offering two or more work motivation theories to help with employee recruitment and retention at JC’s Casino. Additional occupational stressors that negatively...
Words: 1755 - Pages: 8
...have to keep them. Employee turnover costs businesses owners both in time and productivity, and the impact is especially large at a small firm because of the relative connection to its size. But how can a small firm offer the right motivational factors to ensure that the staff remains within the organization? How can they compete with motivational employee benefits of larger corporations? This paper looks at one case company, a small accountancy firm located in Sweden that offers a wide range of financial services, mainly within four main categories: economic consultations, tax-returns, bookkeeping and auditing. The firm currently has 13 employees of different educational background, divided into two sections; bookkeeping and auditing. The firm has one manager who is also the sole owner of the company. This person is an authorized accountant who will remain anonymous in this paper but referred to as “Laura” in the remaining of this paper. The firm is currently expanding but is experiencing difficulties in motivating well-educated employees to stay long term. During the past year, two employees have quit their jobs and one of the replacers is currently on sick leave due to burnout. The concern is that if the firm does not improve its employee retention, they will spend an excessive amount of time trying to recruit and train new people, so retention of the current employees is important. They want to look into this issue and provide a plan to improve retention. Purpose The...
Words: 7668 - Pages: 31
...A Case Study on Internal or External Recruiting 1. Objectives of the Case Study The number of managerial positions is limited in most organizations, and employers fill those limited positions with either internal hires or external recruits. This external-versus internal- hiring decision is important, because managerial capability is a critical determinant of the profitability of an organization. In this case study of Powernet, our objectives are to: * Analyse the issues related to recruitment in Powernet Inc. * Make recommendation in order to face the coming up situation with the retirement of middle management employees. 2. Document Review 2.1. Industrial Organizational Psychology Industrial and organizational psychology is the scientific study of human behavior in the workplace. I-O psychologists contribute to an organization's success by improving the performance, satisfaction, safety, health and well-being of its employees. An I–O psychologist conducts research on employee behaviors and attitudes, and how these can be improved through hiring practices, training programs, feedback, and management systems. I–O psychologists also help organizations transition among periods of change and development. 2.2. Key areas of I/O Psychology * Training & Development * Employee Selection * Ergonomics * Performance Management * Work Life * Organizational Development 2.3. Various branches in Psychology * Abnormal Psychology ...
Words: 2411 - Pages: 10
...Organization’s Motivation Plan to Encourage Workers In order for an organization’s motivation plan to be effective, it is important for the organization to clearly define their intended outcomes. Some ways to define their intended outcomes are to look at their mission statement and values, measure their productivity levels, look at their turnover rate and the reasons given for the turnover, determine what employee relations issue are at hand, and what kind of leadership style the organization has. It is also important to get employees involved. An organization’s employees are the best source of information regarding what will motivate them. By just asking an employee for some input is a good motivation tool in itself. The employee then feels part of the company and they feel of some value and respected (How to Implement: Motivation & Retention Strategies , 1999). A correctly designed job will satisfy many employee’s needs. By satisfying employee needs will lead to high productivity, high job satisfaction, high motivation, and less turnover. Some ways to create a well-designed job are to include job enrichment, which adds responsibility and authority duties usually performed by supervisors; job rotation, which increases job tasks by shifting workers from one job to another; and job enlargement, which is the increasing of task variety by combining two or more tasks into one (Schermerhorn, 2012). By including job enrichment makes employees feel more valued by the organization in...
Words: 1580 - Pages: 7
...(Dec 2011) ISSN: 0974- 6846 Employee retention by motivation K. Sandhya1 and D. Pradeep Kumar2 2 Department of Humanities and Social Sciences , JNTUH CEH, Kukatpally, Hyderabad-500085, A.P, India Department of Management Science, Madanapalle Institute of Science and Technology, Madanapalle, A.P-517325, India sandhyadean@yahoo.com 1 Abstract Employee motivation is one of the important factors that can help the employer to improve employee and organizational performance. Different theories of motivation are discussed. The paper concludes that employee retention can be practiced better by motivating the employees in the following aspects: Open communication, Employee reward program, Career development program, Performance based bonus, Recreation facilities, Gifts at some occasions. Keywords: Employee retention, Organizations, Strategies, Career, Performance based. Introduction Management Update (June, 1988) nine of ten managers An Employee Retention Program (ERP) is said to be think people stay or go because of money. But, Kaye and effective when a systematic effort is made to create and Evans (2000) conclude that money and perks matter, but foster an environment that encourages and supports employees are interested in challenging and meaningful employees to remain employed by maintaining strategies work, good bosses, and opportunities for learning and and practices in place that addresses their diverse needs. development. Employee retention (ER) is a process in which the...
Words: 4448 - Pages: 18
