...BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY IT PROJECT MANAGEMENT YEAR 3 SEMESTER 1 1 Registered with the Department of Higher Education as a Private Higher Education Institution under the Higher Education Act, 1997. Registration Certificate No. 2000/HE07/008 FACULTY OF MEDIA INFORMATION AND COMMUNICATION TECHNOLOGY QUALIFICATION TITLE BSc INFORMATION TECHNOLOGY LEARNER GUIDE MODULE: IT PROJECT MANAGEMENT (1ST SEMESTER) PREPARED ON BEHALF OF PC TRAINING & BUSINESS COLLEGE (PTY) LTD AUTHOR: Miss. Nkosikhona Msweli EDITOR: Mr. Sahil Sahue FACULTY HEAD: Isaka Reddy Copyright © 2015 PC Training & Business College (Pty) Ltd Registration Number: 2000/000757/07 All rights reserved; no part of this publication may be reproduced in any form or by any means, including photocopying machines, without the written permission of the Institution. TABLE OF CONTENTS TOPICS SECTION A: PREFACE PAGE NO. 4-11 1. Welcome 4 2. Title of Modules 4 3. Purpose of Module 5 2 4. Learning Outcomes 5 5. Method of Study 5 6. Lectures and Tutorials 5 7. Notices 5 8. Prescribed & Recommended Material 5 9. Assessment & Key Concepts in Assignments and Examinations 6 10. Specimen Assignment Cover Sheet 9 11. Work Readiness Programme 10 12. Work Integrated Learning (WIL) 10 SECTION B: IT PROJECT MANAGEMENT (2ND SEMESTER) 12-101 1. Introduction to Software Project Management 15-20 2. Traditional Project Management 21-30 3. Project Scope 31-37 4. Work Breakdown Structure 38-45...
Words: 39099 - Pages: 157
...CRITICAL SUCCESS FACTORS FOR BUSINESS INTELLIGENCE SYSTEMS WILLIAM YEOH University of South Australia SA 5095 Australia ANDY KORONIOS University of South Australia SA 5095 Australia The implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet there is a limited authoritative set of critical success factors (CSFs) for management reference because the BI market has been driven mainly by the IT industry and vendors. This research seeks to bridge the gap that exists between academia and practitioners by investigating the CSFs influencing BI systems success. The study followed a two-stage qualitative approach. Firstly, the authors utilised the Delphi method to conduct three rounds of studies. The study develops a CSFs framework crucial for BI systems implementation. Next, the framework and the associated CSFs are delineated through a series of case studies. The empirical findings substantiate the construct and applicability of the framework. More significantly, the research further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results. Keywords: Business intelligence system, Critical success factors, Delphi method, Case study INTRODUCTION Recently Business Intelligence (BI) applications have been dominating the technology priority list of many CIOs [11, 12]. According to Reinschmidt and Francoise [22], a BI system is “an integrated set...
Words: 8100 - Pages: 33
...software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems,Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox game consoles and the Microsoft Surface tablet lineup. It is the world's largest software maker measured by revenues. It is also one of the world's most valuable companies. Microsoft Corporation is one of the best companies who evaluate the interrelationship between the different processes and functions of it by setting proper functions on time like : * Research and Development * Design * Product Development * Manufacturing * Quality * Planning * Product Support * Sales * Marketing * Distribution * Commissioning * Finance * Purchasing * Human Resources 1.2: Setting goals can help keep you motivated, focus on what needs to be done and help you to achieve more in your professional or personal life. Mind Mapping helps you to visualize your objectives and help you stay on the right track. Setting goals can mean focusing on improving your self-knowledge, identifying your potential, fulfilling personal development and aspirations and defining where you want to be. Before focusing on your plan to help achieve your goals it is essential to first understand your...
Words: 4658 - Pages: 19
...work, people’s expectations of how they should be able to collaborate to get things done are in a state of continual evolution, accelerated by the consumerization of IT. SharePoint and Yammer offer your organization a new way of getting work done – a way of being more connected, collaborative and structured in how your people communicate in their day to day work. But it can only be that if you take the people in your organization on that journey with you. When you do, the value of effective Microsoft Corporation August 2013 Applies to: Office 365 | SharePoint 2013 | SharePoint Online Summary: Adoption of new technologies at work, like SharePoint, won’t happen all at once. In this book, learn how to craft an effective plan, aligned with business goals, that will demonstrate how SharePoint will benefit business people personally, how it will make their job easier, and how it will address the pain points they experience at work. By taking a planned, phased approach, you can ensure successful adoption by using the best practices obtained by the SharePoint User Adoption Research from Microsoft, and from customers and partners who are successful at driving SharePoint adoption. ©2013 Microsoft Corporation. All rights reserved. This document is provided “as-is.” Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. You bear the risk of using it. This document does not provide you with any legal rights to any intellectual...
Words: 6390 - Pages: 26
...this one, and evaluate the approach taken to measurement “recommended” by the BBC. Key Success Factors Identify and Measure the organisation {SWOT&PEST) Key Performance Indicators Balance Scorecard Appraisal & Review of Business Policy Measurement 4 4 5 6 7 9 3 How should the senior team in BBC Broadcasting & Presentation develop their thinking to sustain the momentum of total quality/business excellence? Pillars and Dimensions of Total Quality Management Customer Focus Continuous Improvement Employee Investment and Empowerment Systems Thinking Plan-Do-Check-Act Cycle Leadership Customer Focus through Customer Relationship Management (CRM) European Forum for Quality Management (EFQM) Balance Scorecard Programme Management Process (BSPM) Establishment and set up of Programme Office Strategic Analysis Strategic Development Strategic Implementation Strategic Implementation: Measure and Appraise 10 11 11 12 14 14 15 16 16 17 19 19 21 22 22 23 4 Conclusion 24 5 Bibliography 25 Executive Summary BBC Broadcasting & Presentation began their quality journey when their mission statement was emerged out of a lengthy process. They develop objectives that connected to their mission. To deliver their mission they had critical success factors and key performance indicators than linked to the critical success factors. They also assigned owners to each critical process and total quality...
Words: 5405 - Pages: 22
...we are no longer competitive in the marketplace because they have no project management methodology. Most of the Requests for Proposal (RFP) need the companies identify their project management methodology which they will use on the contract. They have just a few templates they use based upon the PMBOK®Guide. The executive staff did not like to develop a methodology and made some excuses for him not to develop a methodology because they are afraid to lose their power and authority once the methodology is up and running. Last year, a consultant was brought to describe the benefits of project management and the value of an enterprise project management methodology (EPM). The consultant explained that the time needed to develop and implement an EPM system can be shortened if the company has a project management office (PMO) in place to take the lead role. In that session, the executive staff became reluctant to visibly support project management since they understood executive gets control of the PMO may become more powerful than other executives. A PMO was formed reporting to the chief information officer. The PMO was comprised of a handful of experienced project managers that could hopefully take the lead in the development of a methodology. The PMO concluded that there were five steps that had to be done initially. After the five steps were done, the executive committee would receive a final briefing on what had been accomplished. * Establishment of the number of...
Words: 1285 - Pages: 6
...INTERNATIONAL JOURNAL OF COMPUTERS Issue 4, Volume 6, 2012 Strategic and tactical success factors in ERP system implementation K. Curko1, D. Stepanic2, M. Varga3 Abstract— In order to successfully implement an ERP system it is necessary to properly balance critical success factors. By researching what the critical success factors in ERP implementation are, why they are critical, and to what extent they are relevant to users, consultants and suppliers, this paper seeks to identify critical success factors in ERP implementation and to understand the impact of each factor on the success of ERP system introduction. This paper lists ten critical success factors (CSF) providing two points of view: strategic and tactical. These are: top management support, a business plan and vision, top management support, change management program, project management, implementation strategies, project team, business process modeling and minimal customizations, monitoring and performance evaluation, software development, testing and troubleshooting, legacy systems. Keywords— ERP implementation, critical success factors, IT project, management I. INTRODUCTION Complex IT projects, such as developing and especially implementing ERP systems often fail. Many studies indicate a small success rate in terms of exceeding the time limit, budget and poor functionality of the new system. Successful ERP projects bring great benefits to the company, but can also be devastating to organizations...
Words: 8418 - Pages: 34
...Technology Project Management, Seventh Edition ISBN-10: 1133526853 ISBN-13: 978-1133526858 Course Technology MIS Series Kathy Schwalbe, Ph.D., PMP Created November 27, 2012 Table of Contents CHAPTER 1 2 CHAPTER 2 4 CHAPTER 3 6 CHAPTER 4 7 CHAPTER 5 14 CHAPTER 6 20 CHAPTER 7 25 CHAPTER 8 30 CHAPTER 9 33 CHAPTER 10 36 CHAPTER 11 38 CHAPTER 12 41 CHAPTER 13 43 APPENDIX A 44 APPENDIX B 49 APPENDIX C 50 List of solution files available and referenced in this document, in alphabetical order: CHAPTER 1 Introduction to Project Management DISCUSSION QUESTIONS 1. Why is there a new or renewed interest in the field of project management? More and more projects are being done by a variety of organizations. The projects are more complex and often involve the use of new technologies. Organizations are struggling to find better ways to manage their projects. 2. What is a project, and what are its main attributes? How is a project different from what most people do in their day-to-day jobs? What is the triple constraint? What other factors affect a project? A project is “a temporary endeavor undertaken to create a unique product, service, or result” (PMBOK Guide, 2012). In addition to being temporary and unique, other attributes of projects are that they are developed using progressive elaboration, require resources from various areas, should have a primary customer or sponsor, and involve uncertainty. Projects are different...
Words: 17532 - Pages: 71
...Software Risk Management: Principles and Practices BARRY W. BOEHM, Defense Advanced Research Projects Agency I) Identzhing and dealing with risks early in development lessens long-tem costs and helps prevent so@are disasters. It is easy t o begin managing risks in your environment. their early stages, the software field has had its share of project disasters: the software equivalents of the Beauvais Cathedral, the hWlS Titanic, and the “Galloping Gertie” Tacoma Narrows Bridge. The frequency of these software-project disasters is a serious concern: A recent survey of 600 firms indicated that 35 percent of them had at least one runaway software project.’ Most postmortems of these softwareproject disasters have indicated that their problems would have been avoided or strongly reduced if there had been an explicit early concern with identifylng and resolving their high-risk elements. Frequently, these projects were swept along by a tide of optimistic enthusiasm during their early phases that caused them to miss some clear signals of high-risk issues that proved to be their downfall later. Enthusiasm for new software capabilities is a good thing. But it must be tempered with a concern for early identification and resolution of a project’s high-risk elements so people can get these resolved early and then focus their enthusiasm and energy on the positive aspects of their product. Current approaches to the software process make it too easy for projects to make high-risk commitments...
Words: 5776 - Pages: 24
...Saylor URL: http://www.saylor.org/books Saylor.org 1 Project Management in a Complex World Faster, cheaper, and better has become the mantra of not only profit-making organizations seeking to increase market share and profits but also nonprofits and governmental organizations seeking to increase their value to clients. Organizations are increasingly using projects to meet these goals. Projects are goal directed and time framed, and when managed well, projects deliver on time and within budget. This book is about how to manage projects well. All projects have common characteristics: every project has a scope, budget, and schedule. Projects also differ. Understanding how projects differ and what that difference means to the management of the project is critical to successfully managing a project. Large, complex projects need project management tools, systems, and processes that are very different from the small and less complex project. Within this text, we provide a tool for profiling a project based on the complexity of the project and describe the different project management approaches needed for the difference in project profiles. Project management is complicated. In some ways, this is a good thing because students who learn how to manage projects well will find it a rewarding career, and there will always be a demand for their services. Project management is complicated because projects consist of many activities that are interrelated, and the actions...
Words: 109859 - Pages: 440
...Enterprise Systems for Management Instructor’s Manual – Motiwalla & Thompson CHAPTER 1: INTRODUCTION TO ENTERPRISE SYSTEMS FOR MANAGEMENT CHAPTER OBJECTIVES: • • • • Understand the information systems evolution and its historical role in organizations leading to systems integration and eventually Enterprise Resource Planning (ERP). Learn about ERP systems and their evolution, components and architecture. Understand the benefits and drawbacks of implementing ERP systems and how they can help an organization improve its efficiency and worker productivity. Have an overview of the implementation process (e.g., the ERP life cycle, business process reengineering, project management, and change management). Understand the role of staff, vendors, consultants, and the organization in making the ERP implementation process successful. Comprehend the ethical, global and security challenges while implementing an ERP system, as well as get an overview of ERP vendors and industry trends. CHAPTER OUTLINE: I. II. III. IV. V. Opening Case: Hershey’s Enterprise 21 Project Preview a) Enterprise Systems in Organizations b) Information Silos and Systems Integration c) Enterprise Resource Planning (ERP) Systems Enterprise Resource Planning Systems a) What is an ERP? b) Evolution of ERP c) Business Process and ERP d) ERP System Components e)...
Words: 4056 - Pages: 17
... [research Project on : How to develop a small business and strategy] | | Table of Contents Contents | Page No | Introduction | 02 | Be able to develop an appropriate research question for a business research project | | 1.1 Identify a suitable area of research | 02 | 1.2 Explain the aim, scope and objective of the project | 02 | 1.3 Establish success criteria for the research | 03 | 1.4 Develop a detailed research question | 04 | 1.5 Justify the choice of research question | 05 | Be able to develop a Research proposal | | 2.1 Evaluate research techniques to assess their suitability for the project | 05 | 2.2 Select suitable research Techniques | 06 | 2.3 Develop a detailed research proposal | 07 | Be able to undertake a literature review | | 3.1 Identify sources of information and literature relevant to the research question | 08 | 3.2 Critically review literature to inform the development of the research proposal or the research project | 08 | 3.3 Record and report literature review in an appropriate format for the project | 09 | Be able to use data and information collection and analysis techniques | | 4.1 Collect and analyses data and information to inform research | 10 | 4.2 Synthesize data and information to support result and conclusions of research | 10 | Be able to present Research with conclusion and make recommendation based on research carried out | | 5.1 Summarize findings of research project | 11 | 5.2...
Words: 4074 - Pages: 17
... Abstract This project was about usability security and its implementation. It involved the designing and development of a suitable human computer interface to provide a log on module for the Kuwait armed forces computer system. The development focused on relieving the user from the load of creating, remembering and maintaining their passwords for the login process. Based on the fact that the Kuwait information and communication technology literacy levels are still in their infancy stage, the conventional authentication system was proved unfriendly to the user. This system was developed with this in mind. This proposed system relies on the user logging in to the system after identifying five pictures they uploaded earlier from among a grid of twenty five pictures. By selecting the five correct pictures which they uploaded, the system was able to successfully authenticate the user. Using these pictures greatly reduced the mental load on a user who was required to remember strong passwords that ended up being compromised (Badre 2002). The use of pictures or graphical images for authentication or access control is a practice called biometrics that is gaining popularity in establishing system security today. Due to the need to deliver a solution in the shortest time possible the agile methodology was employed here. This project was considered a rapid applications development (RAD) project (Martin 1991). The phases of the project were time bound to ensure the...
Words: 17373 - Pages: 70
...answer responses. Week 6 1) Describe how IT has penetrated corporate and government administrative systems. In the past, all of Corporate and government companies used to do all the business activities and day to day transactions on the book. But that is a time consuming process. So, by 1950’s , organization’s administrative started look for computer system which can be installed in the company and do every day business activities in that system. So that the organization can easily maintain all of business records and store that in database then access information whenever you need it. Starting in the late 1980s and the beginning of the 1990s new software systems known in the industry as enterprise resource planning (ERP) systems have surfaced in the market targeting mainly large complex business organizations. In many cases companies were forced to reengineer their business processes to accommodate the logic of the software modules for streamlining data flow throughout the organization. These software solutions, unlike the old, traditional in-house-designed company specific systems, are integrated multi-module commercial packages suitable for tailoring and adding “add-ons” as and when required. 2) Explain how organizations can plan for the ERP implementation to increase user acceptance and increase support for the new system. Many companies have realized impressive benefits by implementing ERP systems; however, the success of an ERP implementation is influenced...
Words: 6092 - Pages: 25
...MGT2 - IT Project Management Course of Study This course supports the assessments for MGT2. The course covers 8 competencies and represents 3 competency units. Introduction Overview Project management is a systematic approach to solving a problem, taking advantage of an opportunity, improving a process, or otherwise creating something. A project goes through several phases, with a distinct beginning and end. A successful project includes effectively carrying out tasks related to initiating, planning, executing, monitoring/controlling, and closing. Unsuccessful projects often skip some of these steps, perhaps not fully planning everything that needs to be done or forgetting to monitor the team to ensure they are sticking to the plan. An effective project manager foresees problems, makes appropriate trade-offs that ensure successful project completion, and, above all, facilitates communication among all project stakeholders, who are likely each looking for something different from the project. This course provides an overview of the Project Management Institute’s project management methodology. As you learn about the various process groups and knowledge areas, you will apply your knowledge in case studies for planning a project that has not started yet and monitoring/controlling a project that is already underway. You will solve problems, gather information, and make decisions using your expert judgment. The techniques you practice in this course will be beneficial...
Words: 5570 - Pages: 23
