... | | | |Candidates | | | |Lecture Outline | | | |Strategic Overview |In Brief: This chapter gives an overview of types of | | |Basic Features of Interviews |interviews and their features. It discusses common | | |Types of Interviews |mistakes in interviewing, and outlines effective | | |Administering the Interview |interviewing techniques. | | |Are Interviews Useful? |...
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...The HR profession map consists of 2 core HR strategies, 10 professional areas, 8 behaviors & transitions and 4 bands. These 4 bands combine all these professional areas and behaviors & transitions. The HR profession map gives an account of all the required behaviors, strategies and planning to have a successful career in HR domain. It covers an HR professional’s life from its very beginning till it reaches the maximum possible height (CIPD 2012). The 10 professional areas set out in 4 bands of competence gives us a picture of all the required activities and knowledge an HR professional must have to be successful.Next we come to 8 behaviors which tell a professional how to carry out his duties and responsibilities. These behaviors also have their negative implications if he doesn’t set out his plans correctly. The 4 bands of professional competence give us a detail of the contributions an HR professional makes to his organization at every career level. The areas where the contributions are made could be client relationship, time-management, performance appraisal, focus on the organizational activities and services offered to the clients. He is also bound to face transitional challenges while moving from one band to the other. These 3 transitional pathways (Band 1-2, 2-3, 3-4) account for the competencies an HR professional must possess for making a smooth career move. The HR Profession Map has two cores sitting at its heart-Insights, strategies and solutions & Leading...
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...activities - seen as a new term for ‘personnel management’ * Distinctive approach to the management of people: distinct from personnel management - a distinct philosophy * Organizational Assets: Physical, Financial, Intangible, Human * Old Myths about HRM Old Myths | New Realities | People go into HR because they like people. | HR departments are not designed to provide corporate therapy or as social health-and -happiness retreats. HR professionals must create the practices that make employees more competitive, not more comfortable. | Anyone can do HR. | HR activities are based on theory and research. HR professionals must master both theory and practice. | HR deals with the soft side of a business and is therefore not accountable. | The impact of HR practices on business results can and must be measured. HR professionals must learn how to translate their work into financial performance. | HR focuses on costs, which must be controlled. | HR practices must create value by increasing the intellectual capital within the firm. HR professionals must add value, not reduce costs. | HR’s job is to be the policy police and the health-and-happiness patrol. | The HR function does not own compliance...
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...Contributions of Internal Branding Practices to Corporate Brand Success Abstract: The purpose of this study is to investigate how internal branding practices can contribute to successful corporate brand building. The thesis is based on a case study of the successful Swedish brands Saab AB, SAS Sverige and Skanska. The results show that core values are a main building block of internal branding practices and that core values are united with cultural values with a dual purpose of adding value to customers and guiding employee behavior. Furthermore, the results point out that core values internally indicate how the vision is to be achieved and that the vision may be more useful as a management tool than internal branding tool. Subcultures appear to be present in all three cases and the results suggest that corporate brands are strengthened by internalizing a main corporate culture which allows cultural interpretations within subcultures and by assuring that subcultures co-exist in harmony. Internal communication seems to support corporate and internal branding by applying a pull-principle in communications, creating forums for personal interaction and facilitating employees’ information search and processing. In terms of human resourcecontributions to brand building, practices such as recruitment, phasing in of new employees, internalization of core values among current employees and internal brand evaluations are put forward. Moreover, two additional concepts of importance in...
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...Crystal Reed-Hardy Interview Transcripts Leadership February 27, 2013 Interviewer: Crystal Hardy Interviewee: Cassandra Patterson, Vice President of Human Resources, Housing Authority City of Milwaukee (HACM). Interview Setting: Interview conducted in office of Ms. Patterson, downtown corporate office. The interview was conducted at 3:30 PM on Wednesday afternoon. Affiliation with interviewee: Ms. Patterson has been is my supervision and mentor. Start of Interview Interviewer: Please tell me about your history with HACM. Interviewee: I am Vice of Human Resources (HR) for the Housing Authority of the City of Milwaukee (HACM). I am of African-American decent and female by gender. I came up from the ranks and has elevated to the executive positions she now holds with HACM, a position she has held for the last seven years. Interviewer: What are your responsibilities as a leader? Interviewee: As the VP Human Resources I am responsible for directing all of the people functions of the Authority in accordance with the policies and practices of the Authority. Interviewer: What is your Educational Background? Interviewee: I possess a Bachelors of Arts and a MBA, with emphasis on strategic HR. Interviewer: How did you get into your current position? Interviewee: I started out twenty years ago as a Lieutenant in the US Army where I did HR work and got into the corporate arena and came up the ladder from HR Generalist, HR Manager to Director to VP. Interviewer:...
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...Human Resources Management Trends and Challenges The Human Resources (HR) Management role has changed dramatically over time. With globalization of business and advances in technology, the HR role has grown into a necessary function of all business today. According to Fundamentals of Human Resource Management the HR management is “The policies, practices, and systems that influence employees' behavior, attitudes, and performance.” (Gerhert, Hollenbeck, Noe, Wright, 2003, p. 3). This role is so important because of the financial impacts of polices, practices, and employee behavior. This paper will discuss some existing trends and challenges in today’s HR management role with emphasis on a complete performance management system compared to annual performance appraisals, managing turnover, safety and health management issues, and a discussion of future trends and challenges that may arise. The HR management role is broken into many different functions. The HR managers of today usually specialize or work in one or two of these many parts of the HR role: recruiting, hiring selection, training and development, performance guidelines and measurement, compensation, and employee relations (Gerhert, Hollenbeck, Noe, Wright, 2003, p.2). Each of these functions is impacted by the challenges of technology, globalization, and diversity. Each of these challenges present opportunities to improve performance monitoring, turnover management, and health or safety issues. Globalization has grown...
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...DESCRIPTION Title: Human Resources Receptionist Location: FL-Tampa Salary: $27,000 to $32,000 per year 2 The HR receptionist is an integral part of the HR team. In this important role, your responsibilities will include a variety of duties including organizing recruitment workflow paperwork, light employee relations, assisting with employee training and development, and assisting with special HR projects and HR reports. The main responsibilities of the receptionist include answering incoming calls, greeting guests, and other clerical duties as needed. The ideal candidate will have 2 years of experience as a receptionist, will be comfortable working in MS Word and Excel, and will be able to work in a fast paced environment. Employee Relations - Partners with staff on a variety of employee relations issues and escalates to managers as necessary. - Answers general benefits questions and resolves issues with Fidelity and/or corporate benefits as necessary. - Assists with on-boarding new employees - Contributes to HR quality improvement Data Management - Monitors HRIS to ensure that reporting structures/job titles/cost centers are correct Recruiting/ Selection - Generates and prints out a variety of reports as requested by management - Prepares and updates organization charts Required Skills - High School Diploma required; Bachelor's degree preferred - 1 to 2 years of HR experience preferred - Strong Microsoft Office skills - Excellent oral and written communication skills - Results-orientation...
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...IIBM Institute of Business Management Examination Paper Human Resource Management Subject Code-B102 Section A: Objective Type & Short Questions Part One Multiple Choices: 1. It is a cultural attitude marked by the tendency to regard one’s own culture as superior to others a. Geocentrism b. Polycentrism c. Ethnocentrism d. Egocentrism 2. It is the systemic study of job requirements & those factors that influence the performance of those job requirements a. Job analysis b. Job rotation c. Job circulation d. Job description 3. This Act provides an assistance for minimum statutory wages for scheduled employment a. Payment of Wages Act, 1936 b. Minimum Wages Act, 1948 c. Factories Act, 1948 d. Payment of Gratuity act, 1972 4. __________ is the actual posting of an employee to a specific job a. Induction b. Placement c. Attrition d. None 5. Broadening an individual’s knowledge, skills & abilities for future responsibilities is known as a. Training b. Development c. Education d. Mentoring 6. Change that is designed and implemented in an orderly and timely fashion in anticipation of future events a. Planned change b. Technology change c. Structural change d. None 7. It is a process for setting goals and monitoring progress towards achieving those goals a. Performance appraisal b. Performance gap c. Performance factor d. Performance...
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...Assessment Task Outcome 2& 3 Ankita Sharma Student ID:11153624 1.Four Activities for the Human Resource Management for Escape to Wild For the Escape to the wild company ,my job role is HR Management advisor to introduce the HR Functions and also explain the new procedures and policies which make the company succeed. (1)Human Resource Planning (HRP) HRP can be identifies as the strategy forecasting the organizations future requirements for different types of workers, their acquisitions, utilization, improvement, employee cost control, retention and supply to meet these needs. The HR Planning Process HRM Planing Process Factors considered when forecasting future HR requirements. * Demand for the organization’s good/services * Plans goals and objectives * Method of productions * Retirement, transfers, resignations * Death * Retrenchments (2)Recruitment This is the initial attraction and screening of the supply of prospective Human Resources available to fill a given position/s. In other words, it is the process of involving the attraction of suitable candidates to vacant positions from both internal and external sources of the organization. Eg: INTERNAL | EXTERNAL | Job posting | Advertising | Intranet | Job Placement Agencies | Succession plans | Internet | Referrals | Placement through Colleges and Universities | * Selection This is a systematic process of selecting the most appropriate and suitable person...
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...stressors. They will make suggestions, and apply new job motivation strategies to assist with the retaining of employees and recruitment procedures. The consultant will assist by teaching group management to help highlight job gratification by decreasing all the counterproductive actions, and assist them by supporting productive ones. By gathering all information from HR (human resources), and housekeeping director it has been confirmed that JC’s casino’s main issues is employee related. An elevated retention level for both of these areas has decreased amount of workers, and has caused problems amongst employees and managers. To further investigate the problem the consultant has reviewed the exit interviews, done interviews with the housekeeping, and casino dealers to find out what problems exist to create such a big problem for the casino. The interviews were helpful, because it highlighted the main reasons causing the employees to leave. The casino’s dealers are leaving because of the pit bosses step-son Joe who has been described as a toxic, overbearing, evil, and incompetent person. Joe’s behavior causes the dealers to feel misused, and treated unfairly, and they are...
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...definitions / concepts are not intended to be an all inclusive list of what will be on the exam. I also included the pages of the chapters that will be covered on the exam. I will not ask questions from chapter pages that do not fall in the ranges listed below. I will not ask questions from the “Skills & Best Practices” & “Hands On Exercises” sections in the OB textbook. I will not ask questions from the “HR How To”, “eHRM”, “Did You Know”, “Best Practices” & “HR Oops” sections of the HR textbook. Make sure you download the post-lecture slides from Carmen On page 4 of this study guide I have provided some example questions. Remember the likely sources of exam material: • Material Found in Book & Slides (found both places) – MOST LIKELY • Material Found Only In Slides (I have placed an ASTERISK on slides with non-book content that is exam material) • Material Found Only In Book (e.g. definitions, frameworks,…) Strategy & Strategic OB: K&K Chapter 1: Definitions (key terms): contingency approach, human capital, management, organizational behavior, social capital, Theory Y, total quality management Reading: p.5-16 (just the top of 16) Key concepts Human Relations Movement Theory X, Theory Y Total Quality Management Deming’s 85-15 Rule Contingency Approach Human Capital Social Capital Congruence Model Organizational Culture & Socialization: K&K Chapter 2: Definitions (key terms): adhocracy culture, anticipatory socialization, change...
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... |7 | | |Candidates | | | |Lecture Outline | | | |Strategic Overview |In Brief: This chapter gives an overview of types of | | |Basic Features of Interviews |interviews and their features. It discusses common | | |Types of Interviews |mistakes in interviewing, and outlines effective | | |Administering the Interview |interviewing techniques. | | |Are Interviews Useful? | | | |What Can Undermine an Interview’s...
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...S.G. Cowen: New Recruits MGMT E-4240 Recruitment Goals & Priorities • • • • • • • • Attract large numbers of candidates? Attract highly qualified candidates? Attract candidates who will accept offers? Fill vacancies quickly? Fill at minimal cost? Hire high performers? Hire people who stay? Generate positive perceptions, feelings, spillovers? Recruitment Philosophy • Internal or External Sources? • Fill current vacancies or hire for long term potential? • How important is diversity? • Are applicants commodities or customers? • What recruitment practices are unethical? Note on Hiring - Roberts “Executives make up their minds about whether they like a candidate in the first 20 seconds and spend the next half-hour justifying their decision. It’s called the `halo effect.’ Once you have formed an opinion, you only see what you want to see.” Note on Hiring - Roberts Are the personal characteristics for which they are searching a true reflection of the qualities needed to perform the job, rather than being merely a reaction to the kind of person you like as a friend or tennis partner? Note on Hiring - Roberts Objective: – Fit between individual and job’s requirements – Find persons whose skills, abilities and personal characteristics suit job Note on Hiring - Roberts Requires… • Fleshing out position requirements, accurately, completely • Assessing applicants’ fit with requirements Note on Hiring - Roberts Two factors for analyzing requirements and fit...
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...Develop three (3) recruitment methods for the job opportunity in question, and suggest two (2) ways that each method helps one to avoid discriminatory practices. Justify your response. Three different recruitment methods that will be utilized for this job opening are internet job postings, campus recruitment, and job fairs. The human resources (HR) department will post the job announcement on various websites in order to capture the broadest audience to eliminate discrimination in the recruiting process. Another way HR aims to prevent discrimination while using internet job postings is to post only on websites that offer free membership to everyone and do not charge fees to access job postings. Campus recruitment will be open to current undergraduate and graduate level students and alumni as well. Campus recruiting will offer up a diverse talent pool, as recruiting will be done at a carefully selected group of schools known for diverse student bodies. By opening up the job to both levels of college degrees and including alumni as well, we are avoiding the appearance of attempting to discriminate against older candidates. Recruiting efforts will take place at job fairs that are open to the public and this will prevent targeting one particular race or ethnicity. The applicants will be invited to apply (with special focus on encouraging women and minorities). MetroBank’s participation in the job fair will also be announced on recruiting websites and local newspapers to make...
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...Case Study-1 Jack Nelson’s Problem Chapter-1 Introduction to Human Resource Management Page: 1 * The case is all about the necessity & functions of HR unit in a local bank. In this bank Jack Nelson is a member of board of director and Ruth Jonson is an excellent employee. As Mr. Nelson was very much curious about how Jonson operate her machine, she briefly gave an idea about it. Speaking with the in-charged supervisor of a branch of this bank Nelson found that something was wrong inside the branches. But unfortunately it was not known to Jonson. Jonson found out the main problem and it was high employee turnover. In this bank selection time of employee is very short and at the same time the new employer quit their job in a very short time. All branch supervisors hire their new employees without communicating with the home office or other branches. During the time of development of opening, the supervisors tried to find a suitable employee to replace the worker who had quit. After visiting the 22 branches, the finding is that problems are similar mostly. Nelson wondered about the movements that he should take and the home office steps. The more he thought about the matter, the more perplexed he became. The problem is as much as complex that he couldn’t put his finger on that problem and he did not know the actual place whether to report his findings to the president. * Most of the experts believe that there are five basic functions that all managers perform...
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