...INCIDENT 1: HR after a Disaster 1. Which external environment factor(s) did Hurricane Rita affect? Discuss. Certainly the primary external environment factor was unanticipated events. Hurricane Rita could not have been foreseen although disaster planning could overcome many of the problems. Several external environmental factors resulted from the hurricane. The labor market experienced considerable change. Remember that restaurants were having difficulty in hiring experienced workers and many of the servers had to be trained. Some customers were having difficulty in receiving supplies from producers in the area. Technology was affected as cell phone towers had been destroyed in the area and it was difficult to communicate. To complicate the situation, land lines were also down. The economy took an initial beating from the storm, but the ultimate economic stimulus produced powerful results that continue today. 2. How were the human resource functions affected by Hurricane Rita? Virtually every area of HR was affected when Hurricane Rita struck. Businesses were desperately trying to staff their business. Compensation systems had to be significantly altered. There were many untrained workers so the training function continued. Safety issues were everywhere. 3. Do you believe that the HR situation described regarding Hurricane Rita would be typical in a disaster? Explain. Certainly there can be some degree of planning for a disaster. But it is unlikely that...
Words: 260 - Pages: 2
...HR Question A 1. Employer branding was discussed at the beginning chapters. On a scale of 1 (Poor) to 5 (Great), how valuable are the following brands? Why do you rate them low or high? a. Bank of America Employer Branding - 4 1. One of the largest, most reliable bank in US 2. Very dedicated user base and allow more modern methods to customers 3. Brand value for during the economic crisis b. McDonald’s Employer Branding - 4 1. Consistent imagery, targets the customer beautifully 2. Is very profitable, employs lot of people from diverse backgrounds c. BP Global Employer Branding - 4 3. Had good branding previous oil spill in the gulf 4. Has consistently improved their image by public awareness and environment friendly messages d. Walmart Employer Branding - 4 5. One of the most valuable brand in the US 6. Has great outreach programs, n huge profitable 7. Beautifully organizes awareness campaign and advertisements 8. People from lines around the block on their events indicating good faith from the customer 2. The Trends & Innovations in the textbook entitled “Mobile HR; Is the Cloud the Limit?” paints a much different picture of how HR work was done in the past. Do you believe that Mobile HR is truly the trend of the future? What might be the pros and cons of this trend? 3. Corporate culture is discussed throughout your text as having a significant impact on HR tasks...
Words: 1013 - Pages: 5
...1) How were the human resource functions affected by Hurricane Rita? . All of the five functions were affected by Hurricane Rita greatly. HR made sure that they got on the aftermath right away. The first function is staffing, they had people on the job right away to pick up all of the trees that had been knocked on to people's houses, lots, and businesses. Also, repair crews were working on the recovery process, repairing roofs especially. Secondly, HRD, people of businesses had to get new workers for all of their businesses. They had to train new people which took a lot of their time. Some had to give benefits for their compensation. Businesses, like Burger King, gave a $1,500 bonus for entry-level workers. People could also demand a higher pay, from minimum wage to $10 per hour. Some of the repair men weren't always in a safe or healthy environment. There were repair workers who didn't even have a good place to stay, they went to an open lot and set up tents to sleep in. Union should be there to make sure that the repair workers had an adequate place for them to stay at, instead of sleeping in tents. 2) Do you believe that the HR situation described regarding Hurricane Rita would be typical in a disaster? Explain. I do think that they would respond like this every time. As long as they were well prepared, and knew that this was going to happen ahead of time, I think that they would respond in this way. The HR got there, and got to work right away, which is exactly what...
Words: 310 - Pages: 2
...Part 1 - Chapter 1 1-16: Which environment factors did Hurricane Rita affect? 1-17: How were the HR functions affected by Hurricane Rita? 1-18: Do you believe the HR situations described regarding Hurricane Rita would be typical in a disaster? Part 2 - Chapters 2 & 3 2-14: What would you do now if you were Norman? 2-15: Do you believe the regional HR manager handled the matter in an ethical manner? Part 3 - Chapters 4-6 5-21: Do you believe Bobby has a legitimate complaint? 5-22: Explain the benefits of a promotion from within policy. Would such a policy be appropriate for Crystal? Part 4 - Chapters 7 & 7's Appendix- Chapter 8 8-23: Evaluate the career planning and development program at this company. 8-24: What actions might have prevented Bob’s resignation? Part 5 - Chapters 9-10 9-24: Explain the advantage of a piecework pay system such as that at Ram. 9-25: What might be problems associated with the piecework pay system? Part 6 - Chapter 11 11-23: Why did all the operators shut down their machines? 11-24: If you were Marcus, what would you do now? Part 7 - Chapters 12 & 12's Appendix- Chapter 13 13-19: What do you think is likely to be Manuel’s problem? 13-20: Might a substance-free workplace be appropriate for Bill Brown’s company? If so what would the steps in establishing such a workplace? 13-21: How might use of an employee assistance program help in this situation? Part 8 - Chapter 14 14-16: What...
Words: 308 - Pages: 2
...Introduction On September, 2005, Hurricane Rita affected in Lake Charles of southwest Louisiana and caused massive disaster. Even after few months, condition was so unfavorable that employers had difficulty to find trained employees on regular salary. Stores and restaurants closed at earlier time than they used to. Various human resources functions got affected by this disaster and the situation that Human Resources faced was the typical in such situation. Various human resources functions got affected due to Hurricane Rita. One of these was Staffing. As employees cannot come to work from affected area, employers had to recruit less-trained people. In result, Managers and assistants had to do overtime to train new young workers, which affected Human Resources Development. Most affected factor was Compensation as employers had to pay higher than minimum wage including tips and bonuses. Due to disaster, people were still in shock and feeling insecure. Because of the unsafe environment, employees became less productive. Situation raised in front of human resources due to Hurricane Rita disaster was typical in this condition. Due to massive damage, traffic condition was so bad that employee didn’t have any transportation to come. Employers arranged buses for their transportation, but still there was scarcity of employees at workplace. In result, employers were ready to hire untrained people on premium salary with perks. The timings of stores got reduced due to fewer employees...
Words: 611 - Pages: 3
...1. Which external environment factor(s) did Hurricane Rita affect? Discuss. To find a work is not easy task because the labor market is limited, more over the potential of the employee located in the certain geographic area can be recruiting in the local area, the labor will always change as in Compensation scales that were in use prior to the hurricanes had to be thrown out and new plans implemented. Union, External environment in legal consideration also affect Hurricane Rita because the worker maybe concern about the safety and health. The worker have come a first in mind because the worker is the one who generate income. Repair crews would just find an empty lot and set up tents for the night because all motels were full which can affect the environment factor The most important elements that will influence Scott's plans will be the workers. He has to make sure he keeps the right ones, those who are really good at their work. He also has to watch out for union workers, who will look out for the workers interests. Another is the government officials and civic leaders, who would want information all the time, as to what is going on. 2. How were the human resource functions affected by Hurricane Rita? The role of the human resource department is providing the right person at the place at the right time which is staffing. After Hurricane Rita the business become worse and there were a shortage in the employment so large small businesses were frantically trying...
Words: 467 - Pages: 2
...Drop Box 1 Com HR after a disaster HRM Incident 1: 1. The Human resource function was affected by Hurricane Rita on the following maters: The external environment has been changed due to an unanticipated event that had direct influence on the Labor market, Competition & Custumer and there for it influence the 5 functional areas of the HRM 2. I believe it will be typical to a disaster because, like in the case of 9/11, the unanticipated event can change the way things have been until that point and there is a situation of uncertainty about the present & the future that needs the fast adjustment of the HRM in order to help the company to survive the hard time. HRM Incident 2: 1. The elements in the compeny's environment that will affect Scott's suggested plan are: A. Society - very legitimate, it can influence the public opinion about the company and by that influence the customers. B. Unions- legitimate, they can arrange a strike that can lead to sirios damages to the company. C. Shareholders- legitimate, as he been told "he souls place the interest of the shareholders above all else" if the company will lose money the shareholders can decide to close it, in that case all the employes will go home. D. Competition - legitimate, in order to sell the company must keep in line with the competitor, if they will lose the business they will have to fire everyone. E. Customers- legitimate, in the end, if there are no customers ( due to bed publicity or...
Words: 323 - Pages: 2
...skills smiling, calling people by their names, admitting fault and making a sincere apology, helping other out with a positive attitude, being optimistic and most important is think before react or say something. A major challenge in a human relations job is managing a crisis situation. Balancing multiple priorities is a major cause of stress, noted Amy B. Ferguson, former strategic counsel to Louisiana Economic Development and now principal, Ferguson Freelance, New Orleans. “The most stressful part is coaching a client to achieve balance between the internal need to act thoughtfully and strategically and the external pressures of the media’s never-ending news cycle,” Ferguson said. “This was particularly true in the wake of Hurricanes Katrina and Rita.” Client reluctance to share information puts PR professionals in a precarious position. “It is most stressful when the client doesn’t share information with me in a timely manner,” noted Gayle Falkenthal, APR, owner, Falcon Valley Group, San Diego. “I can’t do the best possible job when I’m not fully aware of all aspects of the situation People seem...
Words: 597 - Pages: 3
...College, Allentown, PA 18104 Kurt J. Engemann Iona College, New Rochelle, NY 10801 Ronald R. Yager Iona College, New Rochelle, NY 10801 ABSTRACT Recent events such as hurricanes, tsunamis, earthquakes, power outages, and the threat of pandemics have highlighted our vulnerability to natural disasters. This vulnerability is exacerbated by many organizations’ increasing dependence on computer, telecommunications, and other technologies, and trends toward integrating suppliers and business partners into everyday business operations. In response many organizations are implementing disaster recovery planning processes. In this paper we discuss how to identify threats and scenarios; how to articulate the disaster recovery strategies; and four elements of the generic disaster recovery plan: Mitigation, preparedness, response, and recovery. We then provide examples of software that can help disaster recovery professionals in the planning and implementation process. Finally we present some trends that will reinforce the criticality of the issue. Keywords: Disaster Recovery Planning; Business Continuity Planning; Risk Assessment INTRODUCTION Several major natural disasters that have occurred in the past few years have placed disaster management on the front pages: The Tsunami of late 2004, Hurricanes Katrina and Rita, and the earthquake in Pakistan in 2005 affected both life and property and emphasized our vulnerability to natural threats. EM-DAT (2006) figures complied by the Belgian...
Words: 7241 - Pages: 29
...Introduction Whether you own your home or rent, chances are that at some point you will find yourself looking for something that will lead you to one of these two retail giants. The home improvement industry has evolved from small regional and locally owned hardware stores to these superstores. The top two in the industry are Home Depot and Lowe’s. Each has their eye on moving into international markets, each has superstores in all 50 states and each has evolved along different paths to reach their current positions. According to Fortune 500 Home Depot, Inc. is ranked at #25 and the second largest retailer in the US after Wal-Mart. Home Depot Inc. has its corporate headquarters in Atlanta Georgia. What began in 1979 as two 60,000-foot stores that resembled warehouses has grown to about 2,200 stores across North America, Puerto Rico, and China. Home Depot Inc. is publicly traded on the New York Stock Exchange as NYSE:HD. At the end of 2008 Home Depot Inc. employed 331,000 people. Home Depot sales recorded and posted in 2009 are $71,288.0 mil. Home Depot Inc. is the number one home improvement retailer with Lowe’s coming in second place with sales posted in 2009 at $48, 230.0 mil.. Founded in 1946 Lowe’s went from a small hardware store to the ninth largest retailer in the US. Lowe’s went public in 1961 and began trading on the New York Stock Exchange as NYSE:LOW in 1979. According to Fortune 500 Lowe’s Companies, Inc. is ranked at #47. Lowe’s Companies, Inc. are headquartered...
Words: 8092 - Pages: 33
...436_XSS_FM.qxd 4/20/07 1:18 PM Page ii 443_Disaster_Rec_FM.qxd 5/25/07 3:07 PM Page i Visit us at w w w. s y n g r e s s . c o m Syngress is committed to publishing high-quality books for IT Professionals and delivering those books in media and formats that fit the demands of our customers. We are also committed to extending the utility of the book you purchase via additional materials available from our Web site. SOLUTIONS WEB SITE To register your book, visit www.syngress.com/solutions. Once registered, you can access our solutions@syngress.com Web pages. There you may find an assortment of valueadded features such as free e-books related to the topic of this book, URLs of related Web sites, FAQs from the book, corrections, and any updates from the author(s). ULTIMATE CDs Our Ultimate CD product line offers our readers budget-conscious compilations of some of our best-selling backlist titles in Adobe PDF form. These CDs are the perfect way to extend your reference library on key topics pertaining to your area of expertise, including Cisco Engineering, Microsoft Windows System Administration, CyberCrime Investigation, Open Source Security, and Firewall Configuration, to name a few. DOWNLOADABLE E-BOOKS For readers who can’t wait for hard copy, we offer most of our titles in downloadable Adobe PDF form. These e-books are often available weeks before hard copies, and are priced affordably. SYNGRESS OUTLET Our outlet store at syngress...
Words: 189146 - Pages: 757
...Library and Information Center Management Recent Titles in Library and Information Science Text Series Library and Information Center Management, Sixth Edition Robert D. Stueart and Barbara B. Moran United States Government Information: Policies and Sources Peter Hernon, Harold C. Relyea, Robert E. Dugan, and Joan F. Cheverie Library Information Systems: From Library Automation to Distributed Information Access Solutions Thomas R. Kochtanek and Joseph R. Matthews The Complete Guide to Acquisitions Management Frances C. Wilkinson and Linda K. Lewis Organization of Information, Second Edition Arlene G. Taylor The School Library Media Manager, Third Edition Blanche Woolls Basic Research Methods for Librarians Ronald R. Powell and Lynn Silipigni Connoway Library of Congress Subject Headings: Principles and Application, Fourth Edition Lois Mai Chan Developing Library and Information Center Collections, Fifth Edition G. Edward Evans and Margaret Zarnosky Saponaro Metadata and Its Impact on Libraries Sheila S. Intner, Susan S. Lazinger, and Jean Weihs Organizing Audiovisual and Electronic Resources for Access: A Cataloging Guide, Second Edition Ingrid Hsieh-Yee Introduction to Cataloging and Classification, Tenth Edition Arlene G. Taylor LIbRaRy and InfoRMaTIon CenTeR ManageMenT Seventh Edition Robert D. Stueart and Barbara B. Moran Library and Information Science Text Series Library of Congress Cataloging-in-Publication Data Stueart, Robert D. Library and information...
Words: 204742 - Pages: 819
...500 extraordinary islands G R E E N L A N D Beaufort Sea Baffin Bay vi Da i tra sS t a nm De it Stra rk Hudson Bay Gulf of Alaska Vancouver Portland C A N A D A Calgary Winnipeg Newfoundland Quebec Minneapolis UNITED STATES San Francisco Los Angeles San Diego Phoenix Dallas Ottawa Montreal ChicagoDetroitToronto Boston New York OF AMERICA Philadelphia Washington DC St. Louis Atlanta New Orleans Houston Monterrey NORTH AT L A N T I C OCEAN MEXICO Guadalajara Mexico City Gulf of Mexico Miami Havana CUBA GUATEMALA HONDURAS b e a n Sea EL SALVADOR NICARAGUA Managua BAHAMAS DOMINICAN REPUBLIC JAMAICA San Juan HAITI BELIZE C a r PUERTO RICO ib TRINIDAD & Caracas N TOBAGO A COSTA RICA IA M PANAMA VENEZUELA UYANRINA H GU C U G Medellín A PAC I F I C OCEAN Galapagos Islands COLOMBIA ECUADOR Bogotá Cali S FR EN Belém Recife Lima BR A Z I L PERU La Paz Brasélia Salvador Belo Horizonte Rio de Janeiro ~ Sao Paulo BOLIVIA PARAGUAY CHILE Cordoba Santiago Pôrto Alegre URUGUAY Montevideo Buenos Aires ARGENTINA FALKLAND/MALVINAS ISLANDS South Georgia extraordinary islands 1st Edition 500 By Julie Duchaine, Holly Hughes, Alexis Lipsitz Flippin, and Sylvie Murphy Contents Chapter 1 Beachcomber Islands . . . . . . . . . . . . . . . 1 Aquatic Playgrounds 2 Island Hopping the Turks & Caicos: Barefoot Luxury 12 Life’s a Beach 14 Unvarnished & Unspoiled 21 Sailing...
Words: 249855 - Pages: 1000
...useful and helpful book provides clear and practical guidance to the many difficult decisions that managers and leaders need to make in turbulent times. It is like having the authors and their wisdom at your side while having to ride the white waters of the rapids ahead.” —Peter Schwartz, Monitor Global Business Network “[A]n operations manual to help management teams guide their companies through this global disaster. Chaotics is a must read for those seeking a lifeline to save their business.” —Ed Kaplan, Chairman Emeritus, Zebra Technologies “A very timely and practical book on how to manage and market the enterprise through prolonged turbulence. The Chaotics Management System provides an excellent blueprint for making each major business function more resilient.” —Jagdish N. Sheth, Ph.D., Charles H. Kellstadt Professor of Marketing, Goizueta Business School, Emory University, Atlanta, GA; author of The Self-Destructive Habits of Good Companies: . . . And How to Break Them “Chaotics is about real events in real time. World authorities on marketing and strategy Philip Kotler and John Caslione address the global financial crisis with experience, wisdom, and hands-on advice.” —Dr. Evert Gummesson, Professor of Marketing, Stockholm University School...
Words: 60698 - Pages: 243
...ELEVENTH EDITION Management LEADING & COLLABORATING IN A COMPETITIVE WORLD Thomas S. Bateman McIntire School of Commerce University of Virginia Scott A. Snell Darden Graduate School of Business University of Virginia MANAGEMENT: LEADING & COLLABORATING IN A COMPETITIVE WORLD, ELEVENTH EDITION Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2015 by McGraw-Hill Education. All rights reserved. Printed in the United States of America. Previous editions © 2013, 2011, and 2009. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of McGraw-Hill Education, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 DOW/DOW 1 0 9 8 7 6 5 4 ISBN 978-0-07-786254-1 MHID 0-07-786254-6 Senior Vice President, Products & Markets: Kurt L. Strand Vice President, Content Production & Technology Services: Kimberly Meriwether David Managing Director: Paul Ducham Executive Brand Manager: Michael Ablassmeir Executive Director of Development: Ann Torbert Senior Development Editor: Laura Griffin Digital Product Analyst: Kerry Shanahan Marketing Manager: Elizabeth Trepkowski ...
Words: 87010 - Pages: 349
