...Case Study - The Schoen Ultimatum As newly-appointed Director of Human Resources, Clarissa Schoen was assigned principal authority and responsibility to coordinate, write and implement the company Human Resources Plan and any related strategies so as to ensure consistency throughout the company. In announcing Schoen’s appointment to the newly established position several months ago, the CEO indicated the advantages of a centralised HRM Division at the present stage of the company’s growth, and he urged all business managers and supervisors to give the new department their full cooperation. The CEO’s directive notwithstanding, most business managers have failed to give Clarissa Schoen very much cooperation. For example, when sending requests that new employees be hired, many supervisors are still not submitting associated job descriptions and person specifications which Schoen has requested be provided as a matter of routine. As a result, Human Resources cannot determine the required applicant qualifications in such instances but rather is forced to send the applicants to the department concerned for preliminary screening as well as final selection. Of the eight employee dismissals that have taken place since Schoen assumed her duties, in only two instances did the supervisor request the action through HRM. In the other cases the supervisor simply sent a memo informing Schoen of the action with little, if any, explanation given. Realising the necessity of working...
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...REsouRcE infoRmation systEms The Role of InfoRmaTIon Technology Mohan ThiTe, Michael J. Kavanagh, and RichaRd d. Johnson EDITORS’ NOTE The purpose of this chapter is to provide an introduction to the fields of human resource management (HRM) and information technology (IT) and to the combination of these two fields into human resource information systems (HRIS). The history of the field of HRM and the impact of computer technology on HRM will be covered, as well as the advent of using a human resource information system and the subsequent effects on both HR and IT professionals. The different types of HR activities will be discussed as well as the different types of information systems used in HRIS. A central focus of this chapter is the use in managerial decision making of results and reports from an HRIS. The development of the HRIS field has been seen to have a significant impact on the emergence of strategic human resource management (Strategic HRM), as is discussed in this chapter. This first chapter will lay the groundwork for the remainder of this book, and, consequently, it is important to understand thoroughly the concepts and ideas it presents. This chapter contains definitions for a number of terms in common use in the HRM, IT, and HRIS fields. (Note that a glossary defining these terms is also provided at the back of this book.) The central themes 2 Chapter 1 Evolution of Human Resource Management and HRIS 3 of this book in terms of the development...
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...Employment Law Compliance Plan Employment Law Compliance Plan Michelle Houston HRM/531 November 26, 2013 Joann Spurlock Employment Law Compliance Plan Michelle Houston HRM/531 November 26, 2013 Joann Spurlock Memorandum To: Traci Goldman From: Michelle Houston Date: November 26, 2013 Subject: Employment Laws Regarding your request, my task is to design an employment law compliance plan for Mr. Bradley Stonefield. To the best of my knowledge Mr. Stonefield is planning to open a LimousineCompany located in Austin Texas. The company will consist of 25 employees during the first year. The memo will discuss employment laws and explain how each of the laws will be applied to the company. This memo will also discuss the penalties of noncompliance of the different laws. There are certain laws a company should abide by to remain in compliance. If at any time these laws are not followed by the company this can lead to several consequences. In this memo four employment laws will be discussed in detail. They are as follows American with Disabilities act of 1990, the age discrimination in Employment act of 1967, Family Medical Leave Act, and Texas Payday Law. The Americans with Disabilities act of 1990 The Americans with Disabilities Act excludes any company from discriminating qualified people who have a disability. This law protects people with many disabilities. The disabilities could...
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...HRM 531 WEEK 2 A+ Graded Tutorial Available At: http://hwsoloutions.com/?product=hrm-531-week-2 Visit Our website: http://hwsoloutions.com/ Product Description HRM 531 Week 2 Memorandum To: Traci Goldman, Bradley Stonefield From: Levuris Smith Date: 4/9/2015 Re: Employment Law Compliance Plan This memo will survey employment laws as well as how these laws are applied. I will also study the penalties of noncompliance of the different laws. There are different employment laws an institute must follow to stay in compliance. If these laws are not followed by the business, it can lead to various penalties. There will be three employment acts that I will give you some insight on in the memo. They are as follows: The Occupational Safety and Health Act, The Age Discrimination in Employment Act of 1967, and Fair Labor Standards Act (FLSA). Understanding the acts and how they how are important part to your business venture to keep you from being penalized for not being in compliances with then will hurt you and the company’s reputation. The Occupational Safety and Health Act is administered by the Occupational Safety and Health Administration (OSHA). The Occupational Safety and Health Act is ordered by the Occupational Safety and Health Administration (OSHA). The law was ratified to that businesses provides organizations with a harmless and vigorous work atmosphere. “Every employer covered by the Occupational Safety and Health Administration (OSHA) who has more than 10...
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...Exam Memo The Business School Date To: Cc: From: 27 September 2013 BUHRM 5912 students Partner Lecturers/ Academic Administrators Dr. Syed Uddin Re: Exam Memo- Semester 2, 2013 The following information will help you in your preparation for the final examination of BUHRM 5912 course in Semester 2, 2013. Please note that the examination is comprised of two parts: PART-A is made up of seven questions. You are to choose and answer five (5) questions only in this part. This section is worth 40 marks. Approximately two pages long relevant answer is sufficient for each question. Each question is worth 8 marks. For PART-A questions, you should focus on the following topics: Chapter 01: Strategic HRM Chapter 02: HRP Chapter 05: Job analysis, job design and quality of work life Chapter 08: Appraising and Managing Performance Chapter 12: Employee Remuneration Chapter 17: Employee Health and Safety Chapter 19: International Human Resource Management Chapter 20: Managing International Assignments PART-B consists of a short case study with three questions and is worth 10 marks. You need to answer all questions in this part. Approximately two pages long relevant answer is sufficient for this part. This case has not been drawn from any specific topic area. However, an understanding of the ethical, legal and policy issues along with 'employees right to privacy' and 'employers duty to control employee behavior' would be of value. It will be a closed book examination-...
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...| Syllabus School of Business HRM/319 Version 1 Human Resource Information Systems | Copyright © 2009 by University of Phoenix. All rights reserved. Course Description This course focuses on the interface of the human resource management functions of an organization with computer technology. It identifies issues involved in creating, implementing, and maintaining human resources systems and the benefits of human resources systems. The class explores key topics in depth using computer analysis models to aid in managerial decision areas such as staffing, employee development, position management, total compensation, outsourcing options, and professional development. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Ceriello, V. R., & Freeman, C. (1998). Human resource management systems: Strategies, tactics and techniques revised and expanded edition (2nd ed.). Hoboken, NJ: John...
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...Management Behavior Memo HRM 531 November 15, 2010 Management Behavior Memo To: Supervisors From: Manager CC: David Spencer, President Janet Durham, VP of HR Date: November 15, 2010 The purpose of this memorandum is to remind each of you about the importance of your response and behaviors as a result of this merger with EnviroTech. To this point each of you has done a superb job in maintaining your professionalism and addressing issues as they come up. I want to commend you for your hard work and dedication to making this transition as seamless as possible. There are numerous issues we as a team will see, hear, and experience. These issues will be equally as important and confusing to your employees. I am excited about this merger because of the opportunities it will open for our growing company. Without getting into specifics, this merger will set InterClean up with more resources and expertise to break into a global market and offer services that will be unique to our company. This merger will give us a hand-up on our competition as it will set us apart as the industry leader and allow us to provide mass customizations aimed at our customers. I want to reiterate our responsibilities as supervisors for the five areas of the HRM system we have trained on in the past and they included: Staffing, Retention, Development, Adjustment, and Managing change (Cascio, 2006). Every leader is different and to have a successful merger we will have to face tough challenges...
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...Management Behavior Nancy Fisher HRM/531 September 27, 2010 University Of Phoenix Wade Larson Management Behavior | InterClean, Inc. | Memo To: InterClean, Inc. Sales Managers From: Nancy Fisher, VP Sales Manager CC: David Spencer, President and CEO; Janet Durham, Vice President of Human Resources Date: [ 9/27/2010 ] Re: Merger: InterClean, Inc and EnviroTech As you are all aware, InterClean, Inc. officially has announced the merger with EnviroTech, one of our major domestic competitors in this market. With this acquisition, InterClean has taken a giant step in achieving domestic market control in the sanitation industry. In addition, the service expertise that comes with EnviroTech fit together perfectly with our new strategic direction. This merger creates what we believe will be a very compelling value proposition for our employees, customers, and communities with significant potential for even new growth. With the knowledge of both companies combined into one, we fully expect to reach our sales goals for the next year, which should increase profitability by 40%. Over the next four months, we will be working to merge about 60 EnviroTech sales staff and operations specialists into the InterClean structure (University of Phoenix, 2010). This will roughly coincide with launching a major media onslaught to announce our new service focus (University of Phoenix, 2010). Managers keep in mind there maybe staff affected by this merger. Mergers are never...
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...New Health Medical Systems Memo HRM 548 March 9, 2015 New Health Medical Systems Memo Memorandum To: New Health Medical Systems Management From: Human Resources Date: March 10, 2015 Re: Staffing Strategy A thorough review and evaluation has been taken over the new staffing strategy presented in regards to changes to the New Health Medical Systems Corporation. The company is seeking to strategize a plan that will take the company in a new strategic direction. Rivenbark, (2004) stated that the human resources employee’s role includes, acquisition, assessment, development and retention within the organization. (p. 1). Since recruitment has presented a challenge within the local area, we may need to consider a wider and very diverse demographic in order to fill those positions. There is the option of utilizing social media outlets and radio outlets. Social media and radio outlets have a farther marketing reach. In addition to the media outlets, one may need to consider the outlying areas where there may be talent that fits our criteria. Once the ad goes viral on social media and the media plays the ads on the air; this will open the door for employee referrals. One important thing to consider is that if the audience that the media reaches does not have a need for the position, he or she may know someone who does. If this is the case then we can pay employee referrals. The referral amount should be large enough to entice the referrals to apply, which will assist...
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...Employment Law Compliance Plan HRM/531 Human Capital Management February 10, 2014 To: Bradley Stonefield Landslide Limousine Service Austin, Texas From: Atwood and Allen Consulting Date: February 10, 214 Subject: Employment Law Compliance Plan As per the conversation, the formulation of an employment law compliance plan is the request. Mr. Bradley is planning to start a limousine service in Austin, Texas. The goal is to have 25 employees within the first of the year of business. This memo will provide a description of the employment laws and how they should be applied in the company. A brief description of penalties that may arise for noncompliance of the various laws will be evident in the content of the memo. To remain in compliance, it is necessary for the company to abide by the laws. The purpose of the memo is to identify five laws that will affect the limousine service located in Austin, Texas. 1. Age Discrimination in Employment Act of 1967 2. Immigration Reform and Control Act of 1986 3. Americans with Disabilities Act of 1990 4. Family and the Medical Leave Act of 1993 5. Sexual Harassment in the Place of Work Age Discrimination in Employment Act of 1967 The Age Discrimination in Employment Act of 1967 requires employees to avoid employment discrimination against anyone at least 40 in the United States (Employment Law Firms, 2013). The Civil Rights Center of the United States organized the law to encourage employment of older individuals by...
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... placed on rt by automating lhe HR dala and pro.esses necessary for the management prodlce rn[ormation and reports on lhe r€quests contained n the memos in the v gn€tte and lhese reports wri lac lrtate efliclent afd eflective manageria dec s on mak ng WhiLe an HR 5 canfol make the ludgement ca ls in terms ol whom lo recru I or promote, it can cerlarnLy lacrl lale better inputt fg integratiof afd use ol employee data, wh ch wil reduce the admrn strat ve blrrden oI keeping detailed records and should aid and enhance dec srons about stclegic d rections Need for an HRIS in Decision Situations ll you read the above memos again. you w ll recogn ze iha! each one has a request lor HRI\4 nfornraton lhal wil be used n a decston stlaton The inlormatror rcquested n Memo I wil help the egal depa(menl delermne the compafys potertal labr ty vad n a workplace gender disc(m nat on s tLat on Thrs rlomat on rnay help to determrne whether the company shoLr d decide lo rect ly lhe silual on in lerms ol an nforma sett e' mertwth the lemale statf membels orto defend the company's prornonon procedLrres as rnent dec de to change its payroll procedLres as incourtrlnecessaryTheinlormalionreqLiredrMemo2rnayhelplheHRdepartwe as ts d slr but on of benefits nloma ton to remote company localons The nlormatron need€d to respond to Memo I wl rmpact decis ons by lhe HR deparlment to change recrLlitrnent afd seleclion programs Obvious y, the response to N4emo...
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...STRATEGIC HRM AT THE MAYO CLINIC: A CASE STUDY Sunil Ramlall Hamline University Tripp Welch, Jennifer Walter, and Daniel Tomlinson The Mayo Clinic ABSTRACT For many decades, Mayo Clinic has been ranked as one of the top medical institutions in the world. The entire health care industry has been experiencing immense challenges. Given the current and historic success of Mayo, what does Mayo need to do from an HR perspective to maintain this standard of excellence? This case identifies the strategies used by Mayo to achieve excellence in employee and patient satisfaction. The case describes how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. The role of HR is analyzed to explain how strategic HRM enables the organization to achieve its strategic business objectives. INTRODUCTION Mayo Clinic is the first and largest integrated, not-for-profit group practice in the world. Doctors of every medical specialty work together to care for patients, joined by common systems and a philosophy that "the needs of the patient come first." More than 3,300 physicians, scientists and researchers and 46,000 allied health staff work at Mayo Clinic, which has sites in Rochester, Minnesota, Jacksonville, Florida, and Scottsdale/Phoenix, Arizona. For many decades, Mayo Clinic has been ranked as one of the top medical institutions in the world. Over the past few years, the entire health care industry...
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...Problem Solution: InterClean, Inc. InterClean, Inc. is an industry leader in the industrial cleaning and sanitation industry. Over the years the company has graduated from being a spray and wipe products but rather a solutions and services industry. InterClean, Inc. is trying to make the transition from being a solely sales-based organization to a solutions-based organization. The company has acquired Envirotech in an effort to be a fully all inclusive organization. This has prompted various changes in the organization. In the following paper I will discuss issues and opportunities that could possibly face the company, stakeholders that are involved, alternative solutions, an optimal solution and the implementation of that solution. Situation Analysis Issue and Opportunity Identification The new strategic direction that InterClean, Inc. is undertaking has led to a few very distinct issues. The issues have presented the company with new opportunities to better itself. The CEO of Interclean has determined that the employees of the company have low morale. There needs to be some type of employee motivation. The company will be adding new workshops that will instill confidence and get the employees excited about the changes that will be happening. Pay and other rewards can stimulate employee effort toward reaching key goals—such as high performance (Dreher & Dougherty, 2001). Training and developing employees is necessary with all companies. In the Interclean scenario it highlights...
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...Change Management Memo Daniel Downs, Christina Hongach, Tammy J. Rosenlund, Nicole Shoop HRM/310 September 23, 2013 Tiffany Mytty-Klein Change Management Memo Type of Change To streamline the customer service area of Apria Healthcare as well as reduce costs and improve workplace efficiency, the organization decided to change how and where the customer service department operated. Originally, each branch location would have a team of local customer service representatives to help customers who consisted of patients and referral sources. The customer service representatives would answer incoming phone calls, take equipment orders, explain insurance coverage, answer customer questions, and assist walk-in customers. Because the majority of the customer service representative work was conducted on the telephone and did not require face-to-face contact, the organization desired to change the business practice. The organization made the decision not to have local customer service representatives at each branch location but rather create a central location or hub for these employees to perform their telephone related job duties. For example, if a branch was located in the western part of the United States their telephone calls would be funneled into the California call center. The centralized customer service representatives would collect the necessary information over the telephone and dispatch the local delivery...
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...the candidates? What are the measures to be taken while selecting and assessing the candidates for organization? 1.1 Human Resource Management: According to Susan M. Heathfield, this is in short referred as HRM. It is responsible for the personnel’s hiring, managing, directing workforce in the association. Sometimes line managers in the organization tend to perform HR Management. Payment, appointing, recital supervision, improvement of the association, security, wellness, remunerations, rousing the worker, communication, management, and instruction etc are to be performed by the Human Resource Management in the Organization. According to Civil Service Branch, December 1995, the success of any organization is fairly based on the HR as it is responsible for the in-taking of the suitable staff, training etc. A HRM is an organization’s deep-routed undertaking of the task depending on the requirement. It is responsible for ingestion of the personnel; develop along with supervising the workforce and present preeminent capability to improve the organization. Their most important task is to manage the personnel and they give out their effort with a better patron renovate and recital oriented ethnicity through prominence staff administration constantly. HRM proposes for a better supervision for inhabitant’s efficiently for recital through projected loom which helps them to get provoked, grow and handle for better servicing to the organization to reach the aim that ascertains...
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