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After reading this chapter, you should be able to:

Human Resource
Management

2. Explain and give examples of each type of companywide and competitive strategy.

TWELFTH EDITION

1

1. Outline the steps in the strategic management process. GARY DESSLER

3. Explain what a strategy-oriented human resource management system is and why it is important.

BIJU VARKKEY
Part 1 | Introduction

4. Illustrate and explain each of the eight steps in the HR
Scorecard approach to creating human resource management systems.

Chapter 3

The Manager’s Role in Strategic Human Resource
Management

Copyright © 2011 Dorling Kindersley (India) Pvt. Ltd
Authorized adaptation from the United States edition of Human
Resource Management, 12/e

Copyright © 2011 Dorling Kindersley (India) Pvt. Ltd
Authorized adaptation from the United States edition of Human
Resource Management, 12/e

The Strategic Management Process

Business Vision and Mission

• Strategic Management

3–2

• Vision
 A general statement of an organization’s intended

 The process of identifying and executing the

organization’s mission by matching its capabilities with the demands of its environment.

direction that evokes emotional feelings in organization members.

• Strategy

• Mission

 A chosen course of action.

 Spells out who the company is, what it does, and

where it’s headed.

• Strategic Plan
 How an organization intends to balance its internal

strengths and weaknesses with its external opportunities and threats to maintain a competitive advantage over the long-term.
Copyright © 2011 Dorling Kindersley (India) Pvt. Ltd
Authorized adaptation from the United States edition of Human
Resource Management, 12/e

3–3

Copyright © 2011 Dorling Kindersley (India) Pvt. Ltd
Authorized adaptation from the United States edition of Human

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