...Human Behavior in Organization (Case Study no. 3) Case 3. THE DILEMMA: Goodbye, Jimmy, Goodbye Miss Gloria Tadino was mildly surprised whe she found 50 resumes on top of her desk. The resumes attachments to applications for a single job opening that was advertised in a newspaper a few days ago. The position vacant is for an encoder. Gloria, still single, was hired by the company and is currently the recruitment supervisor in the human resources department. The resumes of applicants on her desk indicate her most recent assignment. She was ordered to analyze them and prepare a shortlist of ten names who will be interviewed by the committee headed by the manager of the human resources department. Gloria took a good look at the requirements for the vacant position which consist of the following: 21-26 years old, graduate of B.S. in Computer Science, and a resident of Manila. Gloria found out that thirty of the applicants did not meet the requirements, so their applications were set aside. Still, Gloria needs to eliminate ten more. She was in a quandary and she could not make up her mind on who would be eliminated. As Gloria was shuffling the resumes, she noticed one with a name similar to her ex-boyfriend’s. She said to herself “I don’t want to work with someone who has this name,” and she took out the resume and set it aside. She has nine more names to go. Next, she noticed that five applicants graduated from the university where his boyfriend is an alumnus. She set...
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...Human behavior refers to the range of behaviors exhibited by humans and which are influenced by culture, attitudes, emotions, values, ethics, authority, rapport, hypnosis, persuasion, coercion and/or genetics. The behavior of people (and other organisms or even mechanisms) falls within a range with some behavior being common, some unusual, some acceptable, and some outside acceptable limits. In sociology, behavior in general is considered as having no meaning, being not directed at other people, and thus is the most basic human action. Behavior in this general sense should not be mistaken with social behavior, which is a more advanced action, as social behavior is behavior specifically directed at other people. The acceptability of behavior is evaluated relative to social norms and regulated by various means of social control. The behavior of humans is studied by the academic disciplines of psychiatry, psychology, social work, sociology, economics, and anthropology. Human behaviour is experienced throughout an individual’s entire lifetime. It includes the way they act based on different factors such as genetics, social norms, core faith, and attitude. Behaviour is impacted by certain traits each individual has. The traits vary from person to person and can produce different actions or behaviour from each person. Social norms also impact behaviour. Humans are expected to follow certain rules in society, which conditions the way people behave. There are certain behaviours that...
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...Newstrom, J. W. (2011). Organizational Behavior: Human Behavior at Work (13th ed., E). New York, NY: McGraw-Hill. Newstrom, J. W. (2013). Organizational behavior: Human behavior at work (13th ed.). New York, NY: McGraw-Hill Irwin. Davis, K. Evolving Methods of Organizational Behavior. (1968). Academy of Management Journal. Vol.11(1), p.27. Retrieved fromhttp://search.proquest.com.ezproxy.nu.edu/docview/229589718?accountid=25320&rfr_id=info%3Axri%2Fsid%3Aprimo Seashore, S.E., & Bowers, D.G. (1970). Durability of Organizational Change. American Psychologist. Vol.25(3), pp.227-233. Retrieved fromhttp://web.b.ebscohost.com.ezproxy.nu.edu/ehost/detail/detail?sid=8b6a543b-6e67-49c7-bd9e-63ef887bdc15%40sessionmgr111&vid=0&hid=101&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=1970-17598-001&db=pdh Seashore & Bowers, 1970) Jogulu,D.U., Wood,J.G. (2006). The role of leadership theory in raising the profile of women in management. Equal Opportunities International, 25, 236 – 250. doi: 10.1108/01437730310457320 (Jogulu, 2006) Marshall, G.W., Michaels, C.E., and Mulki, J.P. (2007), ‘Workplace Isolation: Exploring the Construct and Its Measurement,’ Psychology and Marketing, 24, 3, 195– 223. I isolate myself and try to do my best not to step on any toes so I don’t have to deal with the scrutiny (Marshall et al. 2007). Northouse, P. G. (2015). Introduction to leadership: Concepts and practice (3rd ed...
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...Human behavior in an organization determines the quality of work, progress and success of the organization. No machine and no computer can work by itself. No product is developed and manufactured by itself. It's the workforce or rather the human resources of an organization who develop ideas, create new products and services and then deliver them to the markets. Thus, it is important for the management of an organization to analyze the behavior of its entire work force. Human performance consulting is in vogue today, thanks to the greater emphasis on the psychology of the people behind the desk. Human Behavior In Organization Every organization differs from the other with respect to its policies, work environment, recruitment process, job evaluation and culture. The most natural human tendency is to react positively and with great intensity where they are compensated well, encouraged well and get additional perks and holidays. In no way is it being suggested that an organization should overpay its staff. However, it must be kept in mind that the organization must treat its work force with immense dignity and respect and provide sufficient compensation. Even make the cleaning staff in your organization feel special and encourage them to do their task in the best possible way! The work force must be treated as an asset, not a liability, and once this is done you will notice remarkable change in the collective human behavior. Apart from the internal environment of the office,...
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...“Some people have suggested that understanding human behavior is the single most important requirement for managerial success.” Understanding human behavior, while one of the vital components of successfully managing an organization, is not the single most important requirement for managerial success. While it leads to better relationships, better collaboration among staff and other people in the organization, building a team that breeds creativity and productivity, there are other variables within and outside the organization that every manager must be technically equip to deal with. One of the most critical components of course is knowledge and technical skills in planning, organizing and controlling. Managers will be dealing with external factors like market trends, market competition, maintaining and expanding market niche, and even after sales and service issues. Simultaneously, managers will also deal with product designs and quality, cost efficiencies and other financial aspects, productivity, among other things, all requiring great deal of knowledge to make informed decisions. These complex decision areas are consequential to an organization’s success, becoming imperative on managers to possess profound understanding and knowledge of how the whole process works in order to effectively discharge their functions and manage the expectations of customers and achieve the organization’s objectives. Another component and equally critical in managerial success is the...
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...MASTER IN BUSINESS ADMINISTRATION MASTER IN MANAGEMENT HUMAN BEHAVIOR IN ORGANIZATION REQUIREMENTS: 1. Identify a case problem related to Human Behavior in Business Organization; 2. Analyze the said case problem using the standard format in case analysis. 3. Submit your output on or before October 12, 2013. FORMAT IN WRITING CASE ANALYSIS I. Case Title THE WORK ASSIGNMENT Effie Pardini supervised eleven accounting clerks in the budget and planning department of a large computer manufacturer. None of the clerks had accounting degrees, but all were skilled in handling records and figures. They primarily prepared budgetary plans and analyses for operating departments. Data input were secured from the departments and from company records. Pardini assigned projects to the clerks on the basis of their interests and skills. Some projects were more desirable than others because of prestige, challenge, the contacts required, or other factors; so there were occasional conflict over which clerk was to receive a desirable project. One clerk who seemed especially sensitive and regularly complained about this issue was Sonia Prosser. On one occasion Pardini received desirable project and assigned it to a clerk by the name of Joe Madden. Prosser was particularly distressed because she felt she should have had the assignment. She was so distressed that she retaliated by gathering up her present assignment and putting it away in her desk. Then she took...
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...LESSON 1 ORGANIZATIONAL SYSTEM AND HUMAN BEHAVIOR ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Human Behavior • Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not. • It mirrors his needs, values, motivation, aspirations, conflicts and state of life. Behavior • Consists of all human activities. • Human behavior occurs anywhere and everywhere o o o o o o At home In school In the work setting In church In a social clubs In a professional organization Therefore, it is universal and is at the core of leadership, followership, communication, decision making and the process in the organization. v The principle and concepts that underlie behavior are basic. It is their implementation and practice that differ from group to group or from one country to another it is known as culture-laden behavior. Ex: the Americans offer flowers to their dead; while the Chinese placed food on top of the tomb. Note: Reverence for dead is universal. It is how each culture manifests it that spells the difference. v Human Behavior is also called Human Act which is different from Act of Man. • Human Act – when man/person performs an act with free will; he is responsible for such act which is performed with alternatives to choose from. • Act of Man – is performed by one...
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...Human Behavior * Any act of an individual person which is considered human behavior is a reflection of his thoughts, feelings, emotions, sentiments whether conscious or not. * It mirrors his needs, values, motivation, aspirations, conflicts and state of life. Behavior • Consists of all human activities. • Human behavior occurs anywhere and everywhere * At home * In school * In the work setting * In church * In a social clubs * In a professional organization Therefore, it is universal and is at the core of leadership, followership, communication, decision making and the process in the organization. * The principle and concepts that underlie behavior are basic. It is their implementation and practice that differ from group to group or from one country to another it is known as culture-laden behavior. Ex: the Americans offer flowers to their dead; while the Chinese placed food on top of the tomb. Note: Reverence for dead is universal. It is how each culture manifests it that spells the difference. * Human Behavior is also called Human Act which is different from Act of Man. • Human Act – when man/person performs an act with free will; he is responsible for such act which is performed with alternatives to choose from. • Act of Man – is performed by one who is forced to do so at the risk of his own life, if he does otherwise; he does not have any other alternatives to choose from. Reasons for studying Human Behavior * In...
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...Human Behavior It is stated by the Webster Dictionary (1983) that the human behavior is the set of activities demonstrated by persons and prejudiced by traditions, feelings, sensations, ideals, beliefs, ability, understanding, hypnosis, opinion, compulsion, and/or heredity. I think that a person’s behavior impact their work. For one, usually functioning with a number of people while on the workplace that have unlike behaviors is not simple but never impossible. So there are characteristically concerns as well as conflicts while you have a number of people functioning in a similar atmosphere with unlike human behaviors. As an organizer in job surroundings, you have to cooperate with your supporters, nobles, leaders and others who you require in command to achieve the target of the business. Perception and Conflict Human beings are constantly creating inspections in the whole day. Inspection can be an excellent or terrible thing. Inspection can as well be recognized as our observation of an individual, position or conditions. We also know that we must not criticize a person when we first meet them; however, so far we do it anyhow. These observations you have on other person can proceed into work position and found some major conflicts with other workmates. While you begin to contribute to your feelings and opinions with other workmates you are breaching a gate for others to pay out conversation and cause a drama in the work place. Several persons...
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...response/s and Human behaviour refers to the range of Behaviours showed by humans and which are influenced by its surrounding directly and indirectly. One of the most important things in Organizational Behaviour is to understand human behaviour, because the existence of the organization depends upon the employees/individuals behaviours. Organizations are composed of individuals and each individual behaviour/respond to its organizations is different as compare to other individual. UNDERSTANDING HUMAN BEHAVIOR Human behaviour is unpredictable. In behaviour we cannot assume one set pattern of behaviour. Modern theories of human behaviour are based upon the differences among people and how those differences can affect the organization. Some employees are motivated to work and some are not. Individual differences can be divided into personality and ability differences. Understanding the nature, determinants, and consequences of individual differences is essential for managing organizational behaviour. An appreciation of the nature of individual differences is necessary to understand why people behave in certain ways in an organization. HUMAN BEHAVIOR IN ORGANIZATION An understanding of human behaviour is critical to organizations for improving organizational effectiveness, the ability of an organization to achieve its goals. A goal is a desired future outcome that an organization seeks to achieve. Managers are playing the vital role in understanding the human behaviours in an...
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...ORGANIZATIONAL BEHAVIOR ACROSS CULTURES Conditions affecting multinational operations The people of the world are organized into communities and nations, each in its own way according to its resources and cultural heritage. Some nations are economically developed others are just now developing their natural and human resources. The conditions of work are different because of different attitudes, values, and expectations from participants. Understanding these differences and how they influence international organizational behavior is aided by examination of key social, legal, ethical, political, and economic conditions. • Social Conditions In many countries the social condition is poorly developed, there are major shortages of managerial personnel, scientists and technicians and these deficiencies limit the ability to employ local labor. Needed skills must be imported from other countries while the local workers will be prepared. • Legal and ethical conditions In judicial system, some countries practice rapid disposition of cases, in other countries cases may drag on for years. Some countries condone the practice of bribery as way of obtaining and retaining businesses others strictly prohibit it. Managers need to be aware of the possible differences in both laws and ethical values that define acceptable and unacceptable behaviors in foreign countries. The managers in foreign countries need to become familiar with local customs and practices. Applying...
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...MMGT 205: Human Behavior in Organization Name: Maria Louella C. Tambis Date: February 15, 2014 Questions: 1. THE PROBLEM Given the situation above, the disaster response team was not able to fulfill its duty to provide efficient, fast and immediate relief assistance and social welfare services to the affected families of the typhoon Ondoy. 2. ROOT CAUSE OF THE PROBLEM * Lack of manpower - the absence of Ms. Cruz and other members of the disaster response team cause the delayed in providing immediate social welfare services to the affected families. * Lack of communication, coordination and support from the members of the disaster response team. 3. ANALYSIS AND RECCOMMENDATION The disaster event is a good opportunity for Ms. Cruz, as a public servant and a social worker in particular to show to the management her passion and dedication about her work. Ms. Cruz should have exerted more effort to prove to the management of her capabilities as a social worker. Considering that Ms. Cruz is new in the department, maybe the reason why she acted or behave that way because she did not feel the urgency or importance of her role as a social worker especially in times of disaster response. Based on the above situation, it is improper for Mr. Santos to compare Ms. Cruz with the rest of employees who were able to perform their job well. He should better understand that individuals differ with each other in many aspects i.e capabilities, attitudes...
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...My interest in business take me back to my early years when I was only 10 years old, I would ask my grand Mother to bring back sugar and cool aid from the store and I would use a plastic bag and fill it with cool aid and place it in the freezer to turn it into baggie and called it Sophie’s taste then sell it to my friends all summer long. Sometimes when I return from other relatives my other siblings would eat all of my baggies, I would meet the freezer space emptied out, I would cried for hours and asked my grandmother for supplies, when my grandmother told she could not purchase cool aid from the store I would go convince my friend to pay for their baggie in advance and I would use the money to purchase Kool-Aid in other to stay in business. I did not know what challenges were but I have overcome it all and the more I do the more I learn that behind every successful business there is a story of struggle, looking back at those days I realize the world of business awaits me and my desire for business has given me the strength needed to pursue my degree in marketing management. I am a creative, motivated individual who can work above and beyond the call of duty ,I never give up and for this reason I believe I can be successful in this course , I am eager to expand my knowledge in and make this area my career’s choice. My ultimate goal is to be a part of a company where I can help grow the business with hope one day to start my own business, brand and market my own product...
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...Music on Human Behavior and Health Music is an appearance of craftsmanship and art which has ran as an inseparable unit with humanity since the beginning of our time. Music has been changed progressively from generation to generation. Music has changed but the meaning and effect on people has not. "Much of the current research in music therapy focuses on proving that music has measurable physiological and psychological effects. Such effects are not difficult to find or to measure, and are revealed by studies of human, animal, and plant behavior, EEG recordings, hormone assays, and cellular growth patterns" (Health Benefits of Music and Sound). Analysts have shown that very similar, if not the same results, can occur in human health today. Music help is a renowned worldwide benefit for treating mental issues. So what are the positive effects of music on human behavior and human health? Music can lessen the dangerous risks of heart attacks and strokes. Music has even been found to lower blood pressure. Changes in the "autonomic" nervous system, for instance, breathing and heart rate can similarly be altered by music (Tryon Daily Bulletin). Music helps release of endorphins, which are protein particles handled by the nervous system that works with sedative receptors in the brain. They improve your mood, personality, help the immune system, reduce dietary issues, and help fight cancer. In this appreciation, music has major positive effects on humans and the human body....
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...BASICS OF HUMAN BEHAVIOR Perception: It is the organization, identification, and interpretation of sensory information in order to represent and understand the environment. All perception involves signals in the nervous system, which in turn result from physical or chemical stimulation of the sense organs. For example, vision involves light striking the retina of the eye, smell is mediated by odor molecules, and hearing involves pressure waves. Perception is not the passive receipt of these signals, but is shaped by learning, memory, expectation, and attention. Perception can be split into two processes. Firstly processing sensory input which transforms these low-level information to higher-level information (e.g., extracts shapes for object recognition). Secondly processing which is connected with person's concept and expectations (knowledge), and selective mechanisms (attention) that influence perception. Perception depends on complex functions of the nervous system, but subjectively seems mostly effortless because this processing happens outside conscious awareness. Behavior: It is the range of actions and mannerisms made by individuals, organisms, systems, or artificial entities in conjunction with themselves or their environment, which includes the other systems or organisms around as well as the (inanimate) physical environment. It is the response of the system or organism to various stimuli or inputs, whether internal or external, conscious or subconscious, overt or covert...
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