...Material Conflicts Are Important Worksheet In this assignment, you must write 300 to 450 words on conflict and conflict management. Record your answers in this worksheet. Part 1: The Five Conflict Types Describe each of the five conflict types using paragraph form. 1. Pseudo conflicts: Pseudo conflicts are not real conflict, only perceived as conflicts. Pseudo conflicts normally occur due to false dilemmas and false assumptions. A pseudo conflict due to false dilemma would be you only see two choices instead of looking at other possible options. A pseudo conflict due to false assumptions is when someone assumes someone is doing something instead of other options. 2. Fact conflicts: Fact conflicts are disagreements between individuals that can be verified by facts. Fact conflicts for example would be which quarterback has the most passing yards, which car has the best gas mileage, or who has the best batting average in the MLB. All of these can be answered by doing some research. 3. Ego conflicts: Ego conflicts occur when a dispute centers on status or power. The dispute could have started with a factual discussion but then turns into who knows more about the situation 4. Value conflicts: Value conflicts focus on personal beliefs that you hold near and dear. Not every has the same beliefs and conflict can occur due to this. Value conflicts happen mostly in personal relationships. For example two people in a relationship...
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...Level Material Conflicts Are Important Worksheet In this assignment, you must write 300 to 450 words on conflict and conflict management. Record your answers in this worksheet. Part 1: The Five Conflict Types Describe each of the five conflict types using paragraph form. 1. Pseudo conflicts: a. A pseudo conflict is, in actuality, not a real conflict; it is only perceived as such. This type of conflict can occur from two separate causes. The primary cause of pseudo conflicts is inaccurate assumptions. This is when a person forms their own assumptions without assessing the situation; jumping to conclusions. The secondary cause of pseudo conflicts is false dilemmas. This occurs when a person assumes that they only have two solutions to a problem. However, there may be more solutions to that problem that the person is not seeing (Cheesebro, O'Connor, & Rios, 2010, p. 160). 2. Fact conflicts: a. This type of conflict occurs when individuals disagree on information that can easily be verified. Simple things such as math problems or trivia that could easily be found out by consulting any reference such as an Internet search engine. 3. Ego conflicts: a. Typically, fact conflicts, if not resolved by looking at a reference, can turn into ego conflicts. One person arguing for one side of the fact conflict can be calm obsessed with not being wrong. They argue for being right simply so that their ego will not be damaged. 4. Value conflicts: a. These...
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...‘How may conflict resolution and conflict management approaches be applied in educational settings?’ Abstract This assignment will review the nature of conflict, from psychologist theories to what form it takes in an educational setting. In order to apply conflict resolution and conflict management effectively in an educational setting, it is important to understand the background disciplines of conflict and theories behind how humans behave in social settings. Comprehending how human behaviour initiates is the key stepping stone to resolving and managing conflict behaviour between humans. We will examine what the concept of conflict is and what shape of from it occurs in everyday life. A brief history of what psychologists have founded in their study of conflict, and human behaviour will lead this examination into conflict in educational settings and how they can arise. It is crucial to look at approaches that can be taken towards conflict in an educational setting in order to resolve and manage them effectively to reduce and minimise all forms of conflict. Introduction There are many different theories used when defining conflict. Morton Deutsch is renowned social psychologists (recognisable through research of this review) who has studied and researched conflict within human relations. According to Deutsch, conflict exists whenever incompatible activities occur (Deutsch, 1969, I25:p7) which is a simple...
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...Introduction: Conflict occurs between people in all kinds of human relationships and in all social settings. Because of the wide range of potential differences among people, the absence of conflict usually signals the absence of meaningful interaction. Conflict by itself is neither good nor bad. However, the manner in which conflict is handled determines whether it is constructive or destructive (Deutsch & Coleman, 2000). Conflict is defined as an incompatibility of goals or values between two or more parties in a relationship, combined with attempts to control each other and antagonistic feelings toward each other (Fisher, 1990). The incompatibility or difference may exist in reality or may only be perceived by the parties involved. Nonetheless, the opposing actions and the hostile emotions are very real hallmarks of human conflict. Conflict has the potential for either a great deal of destruction or much creativity and positive social change (Kriesberg, 1998). Therefore, it is essential to understand the basic processes of conflict so that we can work to maximize productive outcomes and minimize destructive ones. This paper will briefly describe some common sources of conflict, the levels of social interaction at which conflict occurs, and the general strategies of approaching conflict that are available. There is an old Chinese curse which states, "I curse you--may I you live in an important age." Indeed, we do live in an important age, saturated with many forms and intensities...
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...of the term conversation, the first thing that comes to mind is two or more people talking with one another. Author Kwame Anthony Appiah sees conversation as more than just face-to-face talking. In the articles Making Conversation and The Primacy of Practice, Appiah views conversation as any type communication even simply just seeing how other countries/cultures operate. Basic understanding of one another is Appiahs view of conversation. Kwame Anthony Appiah states his belief that the world is separated by unnecessary lines and communication is a way that we can break those lines and possibly achieve cosmopolitanism. Cosmopolitanism, as Appiah describes it, is the challenge of the world acting as one community and with the first step of conversation, we can all ‘live together as a global tribe.’ Conversation will help us challenge ourselves to see the importance in our own actions, along with developing the understanding to see what others do as important as well. Once we understand the good that can come out of conversation, as well as the limitations that it has, the future will be much more socially efficient and we will be able to have left conflict. We are all separated but at the same time we are all connected. In this century we have the ability to see what is going on across the globe. Already we are sharing in ways of communication over the internet and radio. Appiah states, “Only in the past couple of centuries, as every human community has gradually been...
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...Chapter 01 The Nature of Negotiation Fill in the Blank Questions 1. People ____________ all the time. ________________________________________ 2. The term ____________ is used to describe the competitive, win-lose situations such as haggling over price that happens at yard sale, flea market, or used car lot. ________________________________________ 3. Negotiating parties always negotiate by __________. ________________________________________ 4. There are times when you should _________ negotiate. ________________________________________ 5. Successful negotiation involves the management of ____________ (e.g., the price or the terms of agreement) and also the resolution of __________. ________________________________________ 6. Independent parties are able to meet their own ____________ without the help and assistance of others. ________________________________________ 7. The mix of convergent and conflicting goals characterizes many ____________ relationships. ________________________________________ 8. The ____________ of people's goals, and the ____________ of the situation in which they are going to negotiate, strongly shapes negotiation processes and outcomes. ________________________________________ 9. Whether you should or should not agree on something in a negotiation depends entirely upon the attractiveness to you of the best available _______. ________________________________________ ...
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...Sources, Methodologies and Styles of Conflict Management Mohammad Atashak Member of Young Researchers Club matashak@yahoo.com 09123123141 Parisa Mahzadeh Master degree in educational administration p_mahzadeh@yahoo.com 09122397950 Abstract: Conflict management is an ongoing procedure. It entails continual communication and supervision. In this article, has been reviewed the evolution of conflict management and have been studied sources of conflict, styles of conflict management, conflict management methodologies and major features of the conflict management module and in the end has been presented conflict reduction strategies. Key worlds: conflict management, sources of conflict, styles of conflict management, conflict management methodologies Introduction: The term conflict refers to perceived incompatibilities resulting typically from some form of interference or opposition. Conflict management, then, is the employment of strategies to correct these perceived differences in a positive manner. For many decades, managers had been taught to view conflict as a negative force. However, conflict may actually be either functional or dysfunctional. Whereas dysfunctional conflict is destructive and leads to decreased productivity, functional conflict may actually encourage greater work effort and help task performance. Borisoff and Victor point out, "We have come to recognize and to acknowledge the benefits dealing with conflict affords. Because of our differences, we communicate...
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...Analyzing Personal Conflict Management Style Paper Mark A. Pitts Comm/330 July 1, 2013 Analyzing Personal Conflict Management Style Paper This paper describes three conflict management styles. I discuss the conflict management style I use most frequently, and why? And the difficulties I encounter in dealing with others who use different conflict management styles. In the paper I discuss advantages and disadvantages of each conflict management style. In conclusion I will describe conflict avoidance and its interrelationship with conflict management. The three conflict management styles are (1) Competition, (2) Compromise, and (3) Collaboration. The competition conflict-management style occurs when people stress winning a conflict at the expense of one or more other people. People who have power or want more power often seek to compete with others so that others will accept their point of view as the best position. The compromise style of conflict management attempts to find a middle ground—a solution that somewhat meets the needs of all concerned. The word “somewhat” is important. Although on the surface a compromise can look like a “win-win” approach, it can also create a lose-lose result if nobody gets what he or she wants or needs. When trying to reach a compromise, it comes with the expectation of losing something and winning something simultaneously; it is also expect that others win and lose as well. As shown in the compromise...
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...Conflict, Decision Making, & Organizational Design To apply negotiation strategies to potential workplace conflicts we must first examine and understand exactly what negotiation is. Negotiation in itself is a dialogue between two or more people or parties, intended to reach an understanding, resolve point of difference, or gain advantage in outcome of dialogue, to produce an agreement upon courses of action, to bargain for individual or collective advantage, to craft outcomes to satisfy various interests of two people/parties involved in negotiation process (Buel, 2007). Following the pertinent information below would be beneficial in applying negotiation strategies to potential conflicts. Assessing the situation would be the first step. Each negotiation is going to be different, no matter how often someone has addressed similar situations. We will always be negotiating with people who have different styles, goals and objectives, and who are coming from different circumstances and have different standards. So, always take stock and gauge each negotiation as something unique (Roberts, 2011). Next is to ask yourself—what kind of negotiation is this? There are essentially 3 circumstances to consider. The first one is it one-time negotiations where we will unlikely interact with the person or company again? The second one is it a negotiation that we are going to be repeating again? The last one is it a negotiation where we...
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...CHAPTER 1 The Nature of Negotiation Objectives 1. 2. 3. 4. Understand the definition of negotiation, the key elements of a negotiation process, and the distinct types of negotiation. Explore how people use negotiation to manage different situations of interdependence—that is, that they depend on each other for achieving their goals. Consider how negotiation fits within the broader perspective of processes for managing conflict. Gain an overview of the organization of this book and the content of its chapters. Chapter Outline A Few Words about Our Style and Approach Joe and Sue Carter Characteristics of a Negotiation Situation Interdependence Types of Interdependence Affect Outcomes Alternatives Shape Interdependence Mutual Adjustment Mutual Adjustment and Concession Making Two Dilemmas in Mutual Adjustment Value Claiming and Value Creation Conflict Definitions Levels of Conflict Functions and Dysfunctions of Conflict Factors That Make Conflict Easy or Difficult to Manage Effective Conflict Management Overview of the Chapters in This Book Chapter Summary “That’s it! I’ve had it! This car is dead!” screamed Chang Yang, pounding on the steering wheel and kicking the door shut on his 10-year-old Toysun sedan. The car had refused to start again, and Chang was going to be late for class (again)! Chang wasn’t doing well in that management class, and he couldn’t afford to miss any more classes. Recognizing 1 2 Chapter 1 The Nature of Negotiation that it was finally...
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...effectiveness in an organization B. your upward mobility C. your productivity D. Effective listening skills contribute to all of these. 3. A survey of 1000 executives ranked _____________ at the top, as the ideal manager’s skill. A. listening B. conflict resolution C. writing D. public speaking Barriers to Effective Listening 4. Conversational partners are typically able to interpret _____ of each other’s remarks accurately. A. 25 to 50% B. 10 to 20% C. about 75% D. 50 to 70% 5. Forty-eight hours after listening to a 10-minute presentation, the typical listener can recall ______ of the information presented. A. 10% B. 25% C. 50% D. 75% 6. Rhonda received a voice message marked “urgent,” but due to the poor quality of her phones’ speakers, she was not able to understand the message. Which barrier to listening does this problem represent? A. communication channel barrier B. attitudinal barrier C. message overload D. preoccupation Listening Styles 7. Rodayne’s friends say he is an excellent communicator. His listening ability has helped him develop and maintain a number of positive relationships, and he is extremely sensitive to the feelings and ideas of others. Which listening style preference do Rodayne’s actions illustrate? A. relational B. analytical C. task-oriented D. critical 8. Dakota acts as the summarizer in her work team. After a proposal has been discussed for a few minutes, she...
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...of our role as leaders is leading and managing through conflicts. Conflict can arise internally between team members, between a leader and a team member, between two departments, or between two leaders. A conflict can also arise externally between a team member and a customer, between a leader and a customer or between a team member or leader and a supplier or a vendor. Conflicts can have serious consequences including “product delays, increased costs, and dwindling market shares” (Dubrin 2010). Conflict also bars collaboration between departments or between team members. Before we try to resolve conflict, we must first understand conflict. Then, we must consider the five conflict management styles and determine which one to use in the specific situation. We as leaders can also use different approaches to resolving conflicts. This section of the handbook will discuss understanding conflicts, the different conflict management styles, and approaches to use to resolve conflicts. Understanding Conflict We cannot attempt to resolve a conflict until we fully understand conflict. Conflict is a normal and healthy part of relationships. When handled properly, conflicts can actually strength a relationship instead of destroying it. (Segal & Smith 2013) Many different things cause conflicts. Eight common causes of conflict are (Gatlin, Wysocki, & Kepner 2002): 1) Conflicting Needs – In the workplace, these needs could include resources, recognition, or power. (Gatlin, Wysocki...
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...common interests. Usually, people have different interests. The individual differences in interests and demands result in conflicts, which has been defined as a lack of agreement where the parties involved recognize a threat to their wants, safeties, and disquiets (Mayer, n.d). Conflict will occur due to some misunderstanding among the involved parties, and it is quite unavoidable in organizations as well as institutions such as schools. There are different types of conflict that may be witnessed in the society. An individual may be in conflict with another man, with the society, or with other aspects of nature. One can also have inner conflicts; this occurs when the individual has divided thoughts and is not able to make a decision on a given issue. In an organizational setup, conflicts may arise due to many reasons including, but not limited to, irreconcilable objectives and goals, mismatched personalities and scarcity of shared resources (Jung, 2003, p. 3). Similarly, an individual may be in conflict with the values, beliefs or practices imposed by the society on its people. There are mixed consequences of such conflicts. Organizational conflicts can be both beneficial and harmful to the successful operations and ultimate productivity of the organization. While conflicts may impede the production pace of an organization, they may also lead to the development of strong organizational cultures to promote future organizational management. Conflict resolution refers to all the...
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... Supervisors are a great asset to a company’s success. Supervisors need to be effective and efficient in their job as well as managing the employees beneath them. Supervisors have some of the greatest responsibilities in assuring that their teams are performing their task and achieving their goals to make the company successful. To have a successful team, Supervisors will need to demonstrate some best practices in certain areas to manage the team, these areas are: 1. Demonstrating Communication Skills 2. Determining Effective Orientation and Training Methods 3. Improving Productivity for Teams 4. Conducting Performance Appraisals 5. Resolving Conflict 6. Improving Employee Relations This Best Practice Manual for Supervisor will take each of these six areas and will demonstrate two best practices for each area. If a supervisor will learn from these best practices then they will become an effective supervisor for their teams and their teams will become effective and efficient. Demonstrating Communication Skills Demonstrating communication skills is a must for every supervisor. If a supervisor has poor communication skills they will not be able to communicate effectively to their teams. The two best practices for demonstrating communication skills are learning to listen, and keep written and verbal communications clear. The first best practice to communicate effectively with their team is to learn how to listen to their team. To receive good communication...
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...Yunus Week Three Reflection – Team B Teamwork, effective communication, and conflict resolution surrounded not only this week's reading materials, but also the discussion threads. Corporations are moving towards a team environment rather than focusing on individual contributions as the means to be efficient, effective, and successful in the constantly evolving markets. As leaders or future leaders, our team has discovered skills necessary to manage, encourage, develop, and facilitate the growth of others. Two points of focus that our team discussed this week were group/team dynamics as well as ways to negotiate conflicts to a resolution. Developing Effective Groups and Teams Projects, events, and certain issues within a company experience better results when a team is designed for the sole purpose of handling that situation. A team has to understand though that there is a necessity for them to be cohesive rather than performing the tasks individually when producing their final project. Companies that create team environments tend to establish greater productivity and creativity versus those who rely on employees to perform single roles. When teams are formed, it is important for management to understand the personalities of the individuals selected to be on the team in addition to the expertise, experience and skills employees would contribute. Too many or too few outspoken people will hinder the chance for creativity to flourish; some employees favor working...
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