...Cultural Communications To: Kelly Sinclair, Events Manager From: , Communications Intern Re: Cross-cultural Communications Dear Kelly Sinclair, In response to your request for specific information on diverse cultural communication in the countries in which we have continued relationships with I have selected Italy to be my national culture of focus. Thank you for the opportunity to broaden my understanding of this sensitive area in my upcoming career. When travelling to Italy for business matters, there is one aspect that is regularly overlooked and considered to be of the utmost importance in Italian culture. This issue has become of very little importance in the United States as it is considered politically incorrect. The topic in mind is personal appearance and is idealized in the Italian phrase 'bella figura' or good image which is more than just dressing well but encompasses the overall way you project your persona.(Kwintessential) Italians tend to place a significant amount of importance on first impressions and will stand by those impressions. Manner of dress indicates social standing, level of education and professionalism. Italians dress very formally and conservatively in a high fashion and accessorized manner. Failure to do so yourself will immediately signify to an Italian that you are not a serious contender in their business realm. The personal appearance aspect of Italian business culture is based in large part on the significance of personal relationships...
Words: 393 - Pages: 2
...Business Communication Essentials, 6e (Bovee/Thill) Chapter 1 Understanding Business Communication in Today's Workplace 1) Which of the following is true about the importance of effective communication to your career and to the companies where you will work? A) Communication is important for most jobs, except technical jobs such as engineering or finance. B) The higher you rise in your organization, the more time you spend using the technical skills of your profession, and the less time you spend communicating. C) Good communicators are generally more difficult to find than good accountants, good engineers, or good attorneys. D) Good communication has not been linked to financial advantages for companies. E) Communication is important for most jobs, unless you are an entrepreneur. Answer: C Explanation: C) The world is full of good marketing strategists, good accountants, good engineers, and good attorneys—but it is not full of good communicators. Acquiring good communication skills will provide you with an opportunity to stand out from your competition in the job market. Classification: Conceptual AACSB: Communication Abilities LO: 1 Difficulty: Easy Learning Outcome: Describe best practices in team and interpersonal communication 2) Which of the following is true about the importance of effective communication to your career and to the companies where you will work? A) Communication is important for most jobs, except technical jobs such as engineering...
Words: 10914 - Pages: 44
...SUBJECT: Effective Business Communication As undergraduate students, we strive to acquire the knowledge and abilities that will allow us to function successfully in the world of business. In all our efforts to prepare for employment, we often overlook the importance of knowing how to communicate effectively in a business setting. We learned from Long Pham and Isidore Okoro that employers look for good communication skills beginning with the hiring process. For any prospective businessperson, it is imperative to understand the role of verbal and written communication and how it should be conducted effectively. This memo is an effort to share and inform you of some of the most important features of business communication. Choosing a Medium When choosing what medium to use for a message, Isidore and Long suggest that it depends on the culture within the firm. E-mail is accepted for most information. The article by Inc.com “How To: Communicate with Employees”, states that as a general rule, anything that requires development of an interpersonal relationship with an employee requires face-to-face communication. Urgent matters are best handled in person as well. Because words on a screen lack context, tone, and nonverbal cues, Long Pham emphasized: when in doubt, speak in person. Verbal Communication Verbal communication is vital to the success of any company. Having good verbal communication within the workplace can help build good relationships among coworkers and employees...
Words: 614 - Pages: 3
...P2 & M2: Description and assessment of main employability, personal and communication skills……………………………………………………………………………………………… Employability Skills: Employability Skills | How does this relate to the job description | How will this help the person and the business to be successful | Rate on a scale of (1-not important, 6 – very important) | Justification of the importance of the skills | Verbal communication-able to express your ideas clearly and confidently in speech | | The Person It helps you to shows yourself to the business. It also helps you to communicate effectively to individuals such as colleague or supervisor. The Business You are able to share your ideas with the business to make recommendation to help business make improvements. | 6 | It is very important for a person to have verbal communication. We use verbal communication to inform, whether it is to inform others of our needs or to impart knowledge. And verbal communication helps us to correct the wrongs, to avoid the mistake. | Teamwork- work confidently within a group | | The Person Teamwork helps individuals to work as a group instead of work alone. If you find out difficult with your task, then you can ask you teammate to helps you. The Business Work as a team would help the business achieve the overall goals in order to complete task efficiently and quickly. | 6 | A team that works well together understands...
Words: 624 - Pages: 3
...Communication Process William Fitchett COM/295 11/16/2015 University of Phoenix ELLEN STOKES Directions: Review the steps of The communication process in chapter 2 in business communication. Describes each step using your own personal or business example in sentence format in the table. For example, you may be the sender with an idea in step one. After completing the steps in the Communication Process, write a analysis on the importance of effective communication to your career and to the companies where you work. Reminder: 3 references require for all assignments. Steps of communication model | Personal or business scenario | 1. Sender has an idea. | There should have a six effective interpersonal communication inducle: Encodes, sender produces, sender transmits, Audience receivies, Audience decodes, respond, and provides feedback very importance the key of idea in personal or business scenario. The sender is the person attempting to communicate some sort of information right the way and sending information very an esstenail. | 2. Sender encodes the idea in a message. | The encodes the idea in a message, what if they are sent to my puzzle because I recevicer will understand, I’m encoding it for the example, many symbols have universal meaning red circles with the red line thought it to denote no or skip and add some image or symbol such as P is mean no Parking. | 3. Sender produces the message in a medium. | This is defied are most of medium is a...
Words: 839 - Pages: 4
...Running head: COMMUNICATION AND MODERN TECHNOLOGY 1 The Effects of Modern Technology on Business Communication Running head: COMMUNICATION AND MODERN TECHNOLOGY 2 Business communication refers to the relaying of information related to services, products or companies within the business (Clutterbuck , Hirst & Cage, 2003). Communication is an important part in the daily operation of a business. Clear communication channels within a business helps the organization carry out its activities effectively. All businesses require effective communication channels and skills. There are various communication channels which include face-face communication, internet communication, print, presentations, reports, telephone conversations and forums. Technology plays a vital role in business as well. Without modern technology, communicating through most of those channels would not be possible. Businesses have come to depend on technology for their success. Modern technology has changed our personal life as well as revolutionized the world of business. Many years ago, communication was limited to sending letters and communicating through radio waves resulting in poor and delayed communication. Now however, with the invention of phones, cellphones, computers and more, businesses can communicate globally in less time and effort. With the invention of computers and internet the speed of which...
Words: 629 - Pages: 3
...analysis the individual and team’s experience and results according to three course concepts 1) Communication; 2) Groups and Teams and 3) Leadership. It examines the theories on these three topics both form the course and outside the course combining personal experience. It has found that communication, although with many different forms. Writing skills, oral presentation and interpersonal communication are usually more valued. Organisation nowadays generally divides employees into groups and teams in order to achieve higher productivity and effectiveness. Lastly, leadership, despite the different theories relating to it, they all emphasise the importance of leadership in an organisation and it is always desirable. Table of contents Catalogue Title Page 1 Executive summary 1 Table of contents 2 Introduction 3 Body 3 Communication 3 Groups and Teams 5 Leadership 6 Conclusion 8 Appendices 9 Goals on Track 9 Team contract 9 Reference List 12 Introduction Throughout out the course of MGMT 1001, our assigned team with 7 members has conducted two simulations, during which each participant played different roles as climbers attempting to reach the summit. Both of the simulations were conducted face- to-face to in a computer lab to avoid communication problems. However during the second simulation, one issue arose. One of the teammates due to personal issue cannot show up. But having the previous experience of the first simulation, we managed to achieve...
Words: 3478 - Pages: 14
...Lesikar−Flatley−Rentz: Business Communication: Making Connections in a Digital World, 11th Edition I. Introduction 1. Communication in the Workplace © The McGraw−Hill Companies, 2008 c h a p t e r o n e Communication in the Workplace LEARNING OBJECTIVES Upon completing this chapter, you will understand the role and nature of communication in business. To achieve this goal, you should be able to 1 Explain the importance of communication to you and to business. 2 Describe the three main forms of communication in the business organization. 3 Describe the formal and informal communication networks in the business organization. 4 Describe factors that affect the types and amount of communicating that a business does. 5 Describe the various contexts for each act of business communication. 6 Describe the communication process. 7 Explain why business communication is a form of problem solving. 8 Explain three basic truths about communication. 9 Understand the importance of adaptation to successful communication. 10 Describe the goal and plan of this book. Lesikar−Flatley−Rentz: Business Communication: Making Connections in a Digital World, 11th Edition I. Introduction 1. Communication in the Workplace © The McGraw−Hill Companies, 2008 CHAPTER 1 Communication in the Workplace 3 THE ROLE OF COMMUNICATION IN BUSINESS Your work in business will involve communication—a lot of it—because communication is a major and essential part of the work of business. The Importance...
Words: 11282 - Pages: 46
...Communication barriers becomes more common problem within nowadays organisations as there is getting more and more international chains such as hotels, companies around the world, international trade always occurs between different countries, and many organisations’ work environment becomes more multicultural. Eubanks et al. (Samovar & Porter, 2010, p.137) illustrated that ‘cross-cultural or intercultural communication is between individuals and groups whose perceptions and symbol systems are distinct enough to alter communication event’. This assignment discusses what the potential communication barriers across cultures could be and what the solutions are to overcome these cultural challenges. Robbins et al. (2011) indicated that language could be the most common problem in cross-cultural communication, even people use same language could have communication problem because of different age and context groups could use words differently. Except language differences, problems relates to language difficulties, could be semantics, word connotations and tone differences. Semantics could cause communication barrier as there could be some uncommon words within different languages that might be difficult to translate, for instance, there is no direct Russian equivalents for the English terms – efficiency, free market and regulation. Connotations could be another reason to result in language difficulties. Individuals from various nations could imply words differently that incur misunderstanding...
Words: 1845 - Pages: 8
...Question 1 Importance of Communication in an Organization Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. It is not possible to have human relations without communication. However, good and effective communication is required not only for good human relations but also for good and successful business. Effective communication is required at various levels and for various aspects in an organization such as - For manager – employee relations: Effective communication of information and decision is an essential component for management-employee relations. The manager cannot get the work done from employees unless they are communicated effectively of what he wants to be done? He should also be sure of some basic facts such as how to communicate and what results can be expected from that communication. Most of management problems arise because of lack of effective communication. Chances of misunderstanding and misrepresentation can be minimized with proper communication system. For motivation and employee morale: Communication is also a basic tool for motivation, which can improve morale of the employees in an organization. Inappropriate or faulty communication among employees or between manager and his subordinates is the major cause of conflict and low morale at work...
Words: 1199 - Pages: 5
...Let’s Talk! A Communication Proposal COM425: Communication in Organizations Instructor: Terry Moser March 3, 2014 There are many concepts of communication that must happen within the workplace. In this paper, I will discuss a few concepts that I feel are the most important for successful communication within an organizational setting. I will discuss how to practice active listening, the importance of organizational culture, how to resolve conflict, and the process of formal and informal communication. I will address why they are necessary for successful communication and how best to implement them within your organization. I. Topic Sentence #1 Active listening is a communication skill that facilitates understanding, comprehension and compassion between people. Good listeners actively process information, make comments and ask questions. They engage in conversation and purposeful in listening, therefore creating opportunities that improve relationships, cooperation and solve problems. Supporting Evidence Active listening is important in all situations where people are communicating with each other. According to the National Communication Association, “Effective communication is critical to achieving high quality personal and work relationships” A. Explanation Some people may think that hearing what the other person is saying is enough, but just hearing a person does not guarantee that the person’s message is being interpreted as they intend it. The keyword is...
Words: 1350 - Pages: 6
...Importance of business communication for a better management Introduction The modern-day business world is very competitive and full of innovations. For an organization to survive the competition has to be very alert and effective. A firm must make a potential business planning and should make sure that it is capable of conveying its strategies to its employees, shareholders and ultimately to the customers. It is here, where an effective communication system becomes the backbone of an organization. A proper communication system is of paramount importance for an organization as it manages the internal as well as the external management system of an organization. An effective communication also helps to manage changes in an organization. Read more: http://www.ukessays.co.uk/essays/management/importance-of-communication-system-for-organization.php#ixzz3WbkSjZsx COMMUNICATION: Communication is a process of transfer of information from a sender to a receiver through a proper channel. Types of communication: Verbal: The sharing of information between individuals by using speech. Individuals working within a business need to effectively use verbal communication that employs readily understood spoken words, as well as ensuring that the enunciation, stress and tone of voice with which the words are expressed is appropriate. Read more: http://www.businessdictionary.com/definition/verbal-communication.html#ixzz3WcMtXrt9 • Written or oral use of words to communicate ...
Words: 578 - Pages: 3
...Communication in your Career Field Report Patrick R. Kennedy Baker College Table of Contents Executive Summary Introduction Findings Conclusion References p. 3 p. 4 p. 4 p. 8 p.10 Executive Summary Effective communication is paramount for success in the field of Supply Chain Management. Continual communication between employees, managers, buyers, and customers is necessary to ensure processes and procedures are being followed. Proper, effective communication is the foundation for a strong and successful supply chain which increases the company revenue. There are a number of methods for communicating which include, but are not limited to; email, telephone, text messaging, face-to-face meetings, and virtual meetings. This paper examines effective use of the communication practices in the supply chain field. It will further cover technology’s contribution to the supply chain field as well as the importance of tailoring your message to your intended audience. Information was gathered from multiple online journal articles, the textbook Business Communication: Process and Product, and two personal interviews from key members of the supply chain at Boyne Resorts. Introduction There are many different ways communication can be done in the workplace and each medium of communication has its own role, all being equally important. Supply chain managers utilize email, face-to-face meetings, virtual meetings, phone calls and text messages to remain in contact with...
Words: 1935 - Pages: 8
...Organizational Communication National American University Abstract Communication is a daily part of everyone’s personal and professional life. It can influence the success of relationships as well as organizations. It is, however, the way information is delivered that determines whether the communication is successful or not. There are many people working within an organization and communication is one of the essential attributes for reaching the common goals and visions. In the following, elements of effective communication are defined and compared to communication within Prestige Real Estate. Communication is considered one of the basic concepts in both a person’s personal and professional life. An organization’s existence is built on communication. Even though this process is often taken for granted, communication allows people to coordinate and collaborate actions, make important decisions affecting many people and most importantly it is allows the organization to function as an entity. Communication serves as the link that binds different functions, groups and individuals together creating a unified whole. Communication is often misunderstood or not interpreted correctly; therefore, effective communication is the key for all types of organizations in order to be successful (Church, 1996). In today’s world, the ability to communicate effectively is tied closely to the success of the organization. Modern organizations seek people that are smart with their words....
Words: 1809 - Pages: 8
...much different from the business language English. Japan is located on Eastern Asia, island chain between the North Pacific Ocean and the Sea of Japan east of the Korean peninsula. Muslim Ummah of North America (n.d.) Japan landmarks have some of the large amount densely populated areas of the world. In addition, there is a great deal of Japan’s 125 million people live in multitude of cities along the coast. Most of Japan consists of mountains and hills. Japan has become a familiar leader in high technology electronics. Japan is an important producer of computers televisions, cameras, and audio equipment. Cultural dissimilarity effective communication has need of translating the basic values, motives, ambition, and supposition that operates across geographic lines. The Importance of Effective Communication (n.d) Therefore gave some theatrical differences across cultures in moving toward to such as time, space and privacy, the chance for mis-communication in cross-cultural situations that are abundant. ( The Importance of Effective Communication) The last visit that I made to Japan occurred while I worked for a Japanese company in the United States. I noticed that the Japanese staff gives details and only the conclusion to Americans when we are spoken to about a problem, rather than discuss the steps to the conclusion. (The Importance of Effective Communication) (n.d). A large proportion of the meaning we obtain from communication we get from the non-verbal...
Words: 2258 - Pages: 10