...Improving Organization Retention Paper Tina M Link PSY 435 Feb 2, 2015 Christopher Reid Improving Organization Retention Paper JC’s Casino is the biggest casino’s that has full service and a great casino in Las Vegas, Nevada. Many business in the area has acknowledged JC’s Casino as a welcoming and accommodating work environment; with excellent wages, generous benefits, and a dedication for advancement for the employee’s. Lately JC’s Casino has come across some problems with the housekeeping staff, and casino dealers. JC’s Casino has hired on a consultant to assist with retention and work problems. This consultant will focus on both areas by pointing out all the problems and work stressors. They will make suggestions, and apply new job motivation strategies to assist with the retaining of employees and recruitment procedures. The consultant will assist by teaching group management to help highlight job gratification by decreasing all the counterproductive actions, and assist them by supporting productive ones. By gathering all information from HR (human resources), and housekeeping director it has been confirmed that JC’s casino’s main issues is employee related. An elevated retention level for both of these areas has decreased amount of workers, and has caused problems amongst employees and managers. To further investigate the problem the consultant has reviewed the exit interviews, done interviews with the housekeeping, and casino dealers to find out what problems...
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...Improving Organization Retention Paper Name PSY/435 Industrial/Organizational Psychology Date Professor Improving Organization Retention Paper Operating an organization requires proficient communication and managerial skills. Businesses spend hours of gathering information to help companies in his or her productivity. However, to have a productive organization, the management, and staff must have competent skills. Hiring autonomous consultants is one way to organize businesses, growth of companies, and benefiting the process. Working as a consultant implementing work theories helps with job retention and recruitment. Recommending appropriate changes helps with employee productivity and increases job satisfaction. Fortunately, for companies as JC’s Casino a stringent plan developed through employee, observation, and customer feedback will target unwanted behaviors from lower and upper management. Providing JC’s Casino with the appropriate information required will keep productive dealers, and housekeepers while satisfying the customers. Improving Employment Recruitment and Retention Unfortunately, JC’s casino experiences customer and employee complaints. Housekeepers and dealers during exit interviews have expressed series of complaints concerning pit boss Joe. The managerial and behavioral approach of Joe is affecting the productivity for the guests and employees. Although complaints during exit interviews have stress with human resources director Tom Sneed...
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...for effectiveness of attendance policy and | | |workdays)] |effectiveness of management in applying policy. | | |x 100 | | |Cost per Hire |(Advertising + Agency Fees + Employee |Costs involved with a new hire. Use EMA/Cost per Hire Staffing | | |Referrals + Travel cost of applicants and |Metrics Survey as a benchmark for your organization which is | | |staff + Relocation costs + Recruiter pay |available on the SHRM.org Web site. Cost per Hire can be used as| | |and benefits) |a measurement to show any substantial improvements to savings in | | |÷ |recruitment/retention costs. Determine what your recruiting | | |Number of Hires |function can do to increase savings/reduce costs, etc. | |Health Care Costs per|Total cost of health care |Per capita cost of employee benefits. Indicates cost of health | |Employee |÷ |care per employee. Go to www.bls.gov for benefit data from the | |...
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...of nursing leadership, problem solving and decision making. Cody (2003), also states that “nursing practice will be transformed to the betterment of humankind when all nursing practice is fully autonomous and guided predominantly by nursing theory” (pg. 230). For many years nursing practice has found its foundations from nursing theories. Understanding how nursing knowledge within healthcare organizations influence patient and organizational outcomes are discussed in the middle range theory of nursing intellectual capital (Covell, 2008). Intellectual capital is defined as the combination of collective knowledge of individuals and structures in an organization or society. The theory consists of two concepts of nursing which includes human capital and nursing structural capital. According to (Covell & Sidani, 2013) “Intellectual capital theory defines human capital as the knowledge, talents and experience of employees. Human capital resides within the employee and is loaned to the organization by the employee. It leaves the organization when the employee separates from the organization”. For nursing, structural capital is the structural resources that contain nursing knowledge and are used to support registered nurses in the application of their...
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...Process Management (Evaluate) Please use the following 6 criteria to evaluate the attached paper on Human Resource and hiring process at HFHS. Also check for grammar and punctuation including structure of the paper. Corrected grammar and punctuation in original document I attached. I am using that to enter the evaluation information you requested. 1) Provide background information on the organization, why the process was selected for study, and the approach used to complete this assignment Covered 2) Describe, Document and Flowchart the existing process. You may use a software tool for flowcharting (see information on flowcharting in the Course Content area). The paper describes the recruitment process but you need to detail the flowchart. If you look up flowcharts, you will find a flow chart more like this one that you can find at the following web location: http://www.kusd.edu/departments/human_resources/appl_process/applicationprocess.html The following is an example of a detail of the Application Process in HR. 3) Identify performance measures that you would use to determine the baseline performance for the current process in order to assess any improvements. Covered very well. 4) Research the Web and other sources for benchmark information (best practices) on the selected process and/or similar processes. Summarize your research findings. Identify the sources and best practices found that could be transferred to your redesigned process in Item...
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...Improving Organization Retention PSY 435 April 12, 2014 Dr. Theresa Watts University of Phoenix Trying to run an organization is not an easy task; trying to run it successfully is even more difficult. Various aspects need to be taken under consideration when an organization is working towards the same purpose and goal. Clearly, intention alone will not assure that the work is done, is done accurately to the expectations of others, and leads to reaching the desired goal. Many factors such as cultural, gender, different ideas and conceptions, and even one’s age can interfere with this process. Motivation and the right kind of leadership are enormously important in determining how the turnover of an organization will turn out and if an organization is functioning properly and successfully. Without the right kind of motivation, most likely, less will be accomplished and employees are more prone to making mistakes. Without the right kind of leadership, problems will get out of hand and frustration will most likely develop. How unproductive an organization is can be seen in the given scenario. JC’s Casino is an organization with various problems. Therefore, the author of this paper will describe the problems occurring at JC’s Casino while offering two or more work motivation theories to help with employee recruitment and retention at JC’s Casino. Additional occupational stressors that negatively...
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... "participation in a welfare-to-work program might create new problems for children by adding strains to family life or by exposing children to poor substitute care arrangements for policies that design welfare-to-work programs that pursue the dual goals of economic self-sufficiency for families and healthy development children.http://www.cyfernet.org/welfare/roleextprog/current.html. "Welfare policies aimed at improving family circumstances for both children and parents must not make the error of focusing solely on parents; if the intention is to enhance the immediate and long-term development of both generations within the family, then policies must differentiate between youth and their parents."http://www.cyfernet.org/welfare/roleextprog/four_themes.html. These issues have brought about numerous debates. These debates have focused on the welfare reform system. Pros and cons of this new system have been debated, focusing on the welfare of the child, the parent, the employer, and the taxpayer. This paper will analyze the welfare reform system. In my resource paper I will examine several areas of concern in the welfare reform system. First, as an overview, I will look at the Personal Responsibility & Work Opportunity Act. Second, I will look at the Welfare to Workfare program. I will then examine how welfare recipients with disabilities will be handled under this...
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...Improving Organizational Retention Paper Improving Organizational Retention Paper This paper is to identify work motivation theories and how they can be applied to the situation that is currently taking place within JC Casino. I will examine occupational stressors that are negatively influencing the recruitment procedures and retention. Emphasis will be placed on the research of better hiring techniques along with creating ways to better job satisfaction within the company. Work motivation theories are most typically concerned with the reasons, other than ability, that some people perform their jobs better than others (Spector, 2008). Every individual is different so that means that individuals are motivated by different things as well. What motivates me may not motivate a coworker that sits beside me. Finding out what motivates the employees that are currently employed at JC casino can solve a lot of the issues. Motivation is generally defined as an internal state that induces a person to engage in particular behaviors (Spector, 2008). Solving the issues that plagues a work environment because it can actually determine the success of the organization. On the other hand motivation can be defined as the desire to acquire or achieve some goal [ (Spector, 2008) ]. The driving force behind what makes us do what we do and how we as humans go about doing plays a big part in determining what motivates us. Employee motivation can be measured and applied to different motivational...
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...issue impacting the performance and profitability of healthcare organizations. Healthcare organizations require a stable, highly trained and fully engaged nursing staff to provide effective levels of patient care. The financial cost of losing a single nurse has been calculated to equal about twice the nurse’s annual salaryi. The average hospital is estimated to lose about $300,000 per year for each percentage increase in annual nurse turnoverii. Losing these critical employees negatively impacts the bottom line of healthcare organizations in a variety of ways including: Decreased quality of patient care Increased contingent staff costs Increased staffing costs Loss of patients Increased nurse and medical staff turnover Increased accident and absenteeism rates The primary causes of nurse turnover can be analyzed by I) understanding why nurses choose to work for an organization and ensuring this ‘employee value proposition’ is met; and II) identifying things that occur after nurses are hired that lead them to quit even though their initial job expectations were met. I. Primary factors that influence nurses’ choice of employers are work schedules, career development opportunities, and commuting distanceiii. However the relative importance of these factors varies widely across nurses. There is no “one size fits all” ideal job design and healthcare organizations that wish to maximize nurse retention must develop methods to provide nurses with flexibility to structure...
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...problems. Human Resource Management maximizes the productivity of an organization. They also treat employees with respect while keeping them safe. This paper will give a description of human resource management. This document will also discuss how the human resource department fits in the strategic plan of a business. The only interaction that peoples have with HR is a brief moment, when he or she is first hired or turn in the resignation. The human recourse management department is an irreplaceable part of any organization. Human resource can be thought of as a personnel expert. Human resource personnel choose who is hired, set up training, and development of employees. The federal government has encouraged and sometimes demanded diversely in the workplace. Without a dedicated human resource management team, this would be difficult to do. Businesses require specialized skills and because of this, human resources have to be carefully monitored who was hired. Human resources do not want to hire and train someone who does not have the skills to do the job required. Human resources play a large role in training and development of employees. Human resource managers provide orientation for new hires and make sure employees are properly trained and qualified, as required by the federal government and company guidelines. Human resource apartment designs programs for employees, to ensure higher production and retention rates. This is just a portion of what the human resource management...
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...Business-to-Business Messages Comm/470 September 5, 2011 Business-to-Business Messages Business-to-business (B2B) messages are sent and received by the organizations, companies and business firms. These messages can be sent for various different purposes including invitations to do business, initiating a new business together, for joint ventures, and other reasons. Communication is extremely important for businesses that work in the virtual environment. The communication process includes the environment where the message takes place, the sender, the message that is created, technology used to send the message, noise, the receiver of the message, and the feedback that is returned. This paper will be analyzing three business-to-business messages using the communication process. The analysis should also include a descriptive explanation of characteristics that would improve the messages, including whether the message and technology were appropriate given the environment and purpose. A business-to-business message will be written to ABC Company asking to create a working relationship with XYZ Company; and write an unfavorable reply message to ABC Company. Analyzing Messages Businesses used different methods of communication when communicating with other businesses such as email, letters, memos, and proposals. The three messages that will be analyzed are going to be a business proposal, an invitation and recognition from other business. According to "Wisegeek" (2003-2011)...
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...2011) ISSN: 0974- 6846 Employee retention by motivation K. Sandhya1 and D. Pradeep Kumar2 2 Department of Humanities and Social Sciences , JNTUH CEH, Kukatpally, Hyderabad-500085, A.P, India Department of Management Science, Madanapalle Institute of Science and Technology, Madanapalle, A.P-517325, India sandhyadean@yahoo.com 1 Abstract Employee motivation is one of the important factors that can help the employer to improve employee and organizational performance. Different theories of motivation are discussed. The paper concludes that employee retention can be practiced better by motivating the employees in the following aspects: Open communication, Employee reward program, Career development program, Performance based bonus, Recreation facilities, Gifts at some occasions. Keywords: Employee retention, Organizations, Strategies, Career, Performance based. Introduction Management Update (June, 1988) nine of ten managers An Employee Retention Program (ERP) is said to be think people stay or go because of money. But, Kaye and effective when a systematic effort is made to create and Evans (2000) conclude that money and perks matter, but foster an environment that encourages and supports employees are interested in challenging and meaningful employees to remain employed by maintaining strategies work, good bosses, and opportunities for learning and and practices in place that addresses their diverse needs. development. Employee retention (ER) is a process in which the Significance...
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...effectiveness of its operations. Previous studies have highlighted the impact of workplace culture and pay disparities in influencing nurse retention and burnout. Studies show that up to 57 percent of recently employed nurses leave their positions within two years, and at least 17.5% leave within the first year. This paper outlines some key performance indicators (KPIs) to evaluate the efficacy of interventions to enhance workplace culture and augment financial incentives for nurses. This analysis outlines proposed solutions that can help alleviate the current nursing crisis. The selected KPIs will reflect the...
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...Company Motivational Profile – Walmart Company Motivational Profile – Walmart To achieve success, organizations must have a clearly defined plan. Sam Walton, founder of Walmart, began his retail career as a management trainee at JC Penny. Walton opened a five and dime store in 1951 and his first Walmart opened in 1962. Walton’s concept of discounting prices included a large variety of low priced items, buying large quantity goods at the lowest price, and passing the savings on to his customers. Today’s retail organizations must have a plan to achieve success. Walton’s vision allowed Walmart to grow into a multi-billion dollar international retail giant. This paper discusses Walmart’s motivational profile including the background and history of Walmart, their corporate culture and management, the strengths and weaknesses of their motivational strategies, and finally, an analysis of Walmart’s motivational strengths and recommendations for future improvements. Background Information Before opening Walmart, Sam Walton traveled around the world studying everything he could about discount retailing. Walton became eager to bring the United States a different type of store. He had an idea that Americans wanted something out of the box. Walton put in most of his own personal money to open his first store in Rogers, AR. Walmart extended with more stores in later years. He always believed that if a business gave their customers what they wanted, they will continue to...
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...Int. Journal of Economics and Management 3(2): 297 – 316 (2009) ISSN 1823 - 836X Linking CRM Strategy, Customer Performance Measures and Performance in the Hotel Industry NOR AZIAH ABU KASIMa* AND BADRIYAH MINAIb b Graduate School of Management, Universiti Putra Malaysia Faculty of Economics and management, Universiti Putra Malaysia a Customer relationship management (CRM) has been increasingly adopted because of its benefits of greater customer satisfaction and loyalty, which in turn, leads to enhanced financial and competitive performance. This paper reports on a study that examines the relationship between CRM strategy and performance and determines whether the use of customer performance measures plays a mediating role in the relationship between CRM strategy and performance. This study contributes to the limited literature on CRM strategy since little is known about the use of CRM strategy and customer performance measures and their relation with performance in the hotel industry in Malaysia. Data were collected through a questionnaire survey of hotels in Malaysia. Hierarchical regression analyses on a sample of 95 hotels revealed that only the information technology dimension of CRM strategy has a significant and positive effect on performance. In addition, the hypothesis concerning the role of customer performance measures as a mediator was supported. Keywords: Customer relationship management strategy, customer performance measures, hotels, performance,...
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