...Individual Case Study Organizational Behaviour - L51 Instructor: Dr.Bader Al-Esmael Presented by: Dana AL-Zubaidi 201106564 Due 25th of December 2014 Analysis Maryam Qureshi case is one of the cases that show the role of “haraam” practices on behaviour and performance of employees. Maryam is a customer support specialist in the People’s Services inc, a very successful organization with high qualified employees and a reputation that is praised by the public. When Maryam firstly joined the company, she was a productive employee with high performance evaluations continuously, but suddenly, at some point, her performance started to be weak and her efficiency was decreasing. She acted in a very mad manner and many negative attitudes have been observed by her supervisor Haleema such as being late, taking long breaks for lunch, and her evaluations generally started to fall. Haleema decided to meet up with the boss; Nikhat, to discuss Maryam’s situation and try to come up with evidences about what are the major factors that resulted in Maryams attitude through the first year period she spent in the company. Her attitude and performance were like in an elevator, many ups and downs, and all was shown in the performance evaluations. Maryam received her first written disciplinary notice regarding her attendance and punctuality for January and February, she claimed that she had some problems at home, as her co-workers expected as well. After the first notice, Maryam got back...
Words: 1027 - Pages: 5
...Individual Assignment: VoIP Case Study IT-242 Instructor: For this assignment I found one of the markets leading VoIP, IP and legacy systems wholesaler distributer and integrator Metaswitch- http://www.metaswitch.com/. Metaswitch has the ability to bring together legacy internal communications systems alongside new VoIP technologies that allow huge amounts of business to be generated and grown upon for carriers and communication service providers. For this case study I chose a company that is based in the state of New Mexico Plateau Wireless- http://www.plateautel.com/index.asp , with the case study of their integration with Metadata software and technologies- http://www.metaswitch.com/sites/default/files/Metaswitch-Case-Study-ENMR-Final.pdf . The need for Plateau to grow into offering more services is the real reason for them to take their legacy PBX system and merge it and grow it into a hybrid system that is more application and software based with VoIP. Plateau services over 13,000 hard lines for clients as well as moving into wireless communications and being the first to bring FTTH to New Mexico residents (which they don’t have for my area =(). Plateau was sold on Metaswitchs technology which allowed a cheap way to setup the companies growing customer base with the seamless integration of the Metadata soft switch and its ability to adapt and grow to Plateaus Fiber, Wireless and landline needs. Of course being that the basis of the softswitch is for VoIP, standard...
Words: 379 - Pages: 2
...SPE 556 Week 6 Individual Case Study To Buy This material Click below link http://www.uoptutors.com/SPE-556/SPE-556-Week-6-Individual-Case-Study Interview the special educator who works with this student and the child’s parent. Write a 2,000- to 3,000-word summary of your observations in which you address the following: • Describe characteristics of the student’s disability. • What types of assessments are used to provide you with information on the student’s strengths and needs? • What are the student’s present levels of educational performance? Describe academic, processing, and communication strengths and needs. • How do you teach this student? What accommodations do you need to make for this student? What assistive technologies or augmentative communication devices are appropriate? • What instructional considerations need to be made for reading, written expression, mathematics, and life or functional skills? • What are the student’s behavior management, environment management, health care, and self-management needs? Suggest strategies. • Write IEP goals and objectives to be implemented by various members of the multidisciplinary team. • Recommend the least restrictive service delivery model for this student and state your rationale. Document the time spent observing the student and interviewing the special educator on your Field Experience Record. Note: Because these observations and discussions involve sensitive and confidential information, written permission...
Words: 268 - Pages: 2
...The case is about the company Newell considering the acquisition of Rubbermaid Incorporated to develop a new company. . Rubbermaid is a manufacturer of plastic products ranging from children’s toys, house wares, to commercial items. Acquisitions are Newell’s main foundation when it comes to growing as a company and making sure every acquisition goes through the proper Newellization process to improve new businesses. Rubbermaid suffered from problems affecting the retail buyers who purchased their items, operations, not being able to compete with rival prices, to a decline in the company’s net earnings. In this case Newell Company contemplated whether or not acquiring Rubbermaid would be a good decision to make. Although Rubbermaid posed great growth opportunity and could possibly bring an increase in income for Newell, I do not think it would be a wise idea for them as a company to merge. Newell Company is highly respected and well known for its customer satisfaction, in-full delivery, the ability to implement sophisticated EDI tie-in with its customers, and the provision of marketing and merchandising programs for the different products they offer. Rubbermaid has had many problems when it comes to customer service, competing with their competitors, and unrealistic financial targets. In an article done by Fortune it was revealed that Rubbermaid had angered their most important retail buyers with ballooning cost forcing them to give shelf space to competitors, lacked modern...
Words: 977 - Pages: 4
...Toyota Motor Corporation Integrative Case Analysis Prepared by: Wenru Dai May 30, 2014 Professor Anna. Phillips Management 405 Table of Contents Cover/Title Page……………………………………………………………….1 Table of Contents…………...………………………………………………....2 Executive Summary.………...……………………………………..………….3 Organizational Overview……………………………………………………..4 Global Alliances and Strategy……………………..………………………….6 Organizational Strategy………………………………………………………….….9 Political/Culture………………………………………………………………...…...13 Conclusion………………………………………………………………………..…16 Work Cited……………………………………………………………………..……17 Executive Summary: Toyota Motor Corporation is one of the biggest motor companies in the world, although it started as a Toyoda Automatic Loom Works. From a small company to a worldwide cooperation, I believe there are a lot of thing I can learn. That’s why I choose Toyota Motor Corporation as my case. Toyota Motor Corporation is a Japanese automotive manufacturer headquartered in Toyota, Aichi, Japan. In 2013 the multinational corporation consisted of 333,498 employees worldwide and, as of January 2014, is the fourteenth-largest company in the world by revenue (Overview). The company operates both automotive, under the brand Toyota, Lexus, Hino and Daihatsu, and non-automotive. According to Japan Corporate News network, in 2007, the firm sold over 8.5 million vehicles in more than 170 countries. Toyota aims at localization and collaborates with automobile companies in foreign countries in...
Words: 3540 - Pages: 15
...Individual Case Study Database Patient Profile D.K. is 78 year old female who is quite pleasant. D.K. was admitted into Healthsouth on November 3, 2008. D.K.’s admitting diagnoses are Debility, Rheumatoid Arthritis, Triple Arthrodesis on the right hind foot, GERD, Constipation, Hypertension, and Osteoporosis. I was the student nurse assigned to care for D.K. on clinical day November 10, 2008. Communication D.K.’s primary language is English, her speech is within normal limits and she had no difficulty communicating. The therapeutic communication techniques I used in communicating with the client were touch, eye contact, and open ended questions. The touch communication technique was very effective because it showed the client compassion towards the vulnerability the client was experiencing in the hospital. The client had excoriated skin located on her pubis, the primary nurse wanted the client to leave her undergarments off in order to let the skin to heal through air. The client was extremely vulnerable and a simple touch to the client’s hand gave the client a sense of compassion. I also used eye contact, maintaining eye-contact during conversation shows respect and willingness to listen. (Potter, P.A. & Perry, A.G., 2009, p. 345). This technique gave the client a feeling of comfort that someone was listening to her which prompted the to client open up and spoke to me about her life and her family. Using eye-contact with the client gave her a sense of trust in sharing...
Words: 2275 - Pages: 10
...1. Situation analysis There are lots of factors that influence NFL’s revenue growth, such as sales channels, advertising, marketing, corporate image and web architecture, these all associated factors play a significant roll in NFL e-commerce activities and these factors have far-reaching influence to the brand growth. The major trends of e-commerce applications are inclined to from web storefront and e-catalog through interactive marketing, web store, self-service web sales, B2C portal to the e-business empowerment by B2C model. According to B2B model, the operations automation through Customer self-service to procurement automation, extranets and exchanges, B2B portal until e-business empowerment. Overall, NFL e-commerce activities have benefits on facilitate delivery of public services at the aspects of reducing cost, increasing effectiveness, and improving quality of products. 2. Assessment of Current NFL's Adoption and Usage of Electronic Commerce NFL is currently using several significant types of e-commerce platforms and applications. The most obvious type is B2C, which means e-commerce transactions between business and consumer. NFL business cannot without B2B, which is E-commerce between companies. For the online store, NFL provides online shoppers physically shopping experience because they trend to rely on the descriptions, pictures, videos, even commons of the products for their purchases. B2C, C2C, and C2B these platforms have been reflected through online shopping...
Words: 550 - Pages: 3
...One: Identifying Conflict from other Sources ENG125 December 15th, 2014 The five conflicts often found in literature, Individual versus Individual, Individual versus Nature, Individual versus Society, Individual versus Technology and Individual versus Self, can be found throughout our everyday lives. One can spot cases of Individual versus Individual in the workplace. Conflict appears as we are often forced to work with individual we wouldn’t necessarily associate with but must and thus, conflict is created. I see cases of Individuals versus Nature occur all the time when surfing, especially when the surf is big. Conflict arises when Mother Nature starts throwing more at the individual than they expected and dangerous situations can arise as a result. Cases of Individual versus society can be identified when one person chooses to stand up for what they believe in even if the majority is currently in favor of the alternative. A case of this happened recently with the Edward Snowden incident. Currently cases of Individuals versus Technology can be seen with all the parameters being established in regards to the development of artificial intelligence. As our technology continues to progress, safe guards are being developed so that what we develop never gains complete autonomy. Individual versus self can be with numerous individuals and their addictions or vices. Often we find that we drawn to things that we know are bad for us yet we still pursue them. In this...
Words: 340 - Pages: 2
...1. Respect for Persons. -- Respect for persons incorporates at least two ethical convictions: first, that individuals should be treated as autonomous agents, and second, that persons with diminished autonomy are entitled to protection. The principle of respect for persons thus divides into two separate moral requirements: the requirement to acknowledge autonomy and the requirement to protect those with diminished autonomy. An autonomous person is an individual capable of deliberation about personal goals and of acting under the direction of such deliberation. To respect autonomy is to give weight to autonomous persons' considered opinions and choices while refraining from obstructing their actions unless they are clearly detrimental to others. To show lack of respect for an autonomous agent is to repudiate that person's considered judgments, to deny an individual the freedom to act on those considered judgments, or to withhold information necessary to make a considered judgment, when there are no compelling reasons to do so. However, not every human being is capable of self-determination. The capacity for selfdetermination matures during an individual's life, and some individuals lose this capacity wholly or in part because of illness, mental disability, or circumstances that severely restrict liberty. Respect for the immature and the incapacitated may require protecting them as they mature or while they are incapacitated. Some persons are in need of extensive...
Words: 1420 - Pages: 6
...The performance of an individual is largely dependent on the relation they shares with their colleagues. It is really important that individuals are friendly with their colleagues so that they can discuss several issues with each other and come to a conclusion best suited to all. No individual can perform alone. Tasks are accomplished at a much faster rate when the work load is shared among all and each one contributes in their best possible way. Nothing productive has ever come out of conflicts and disputes. They in turn lead to major rifts among employees and create stress at the workplace. Why to unnecessarily spoil relations with people? You never know when you might need the other person. Attitude plays an important role in improving the relationship among the individuals. Nothing is possible unless and until an individual has a positive attitude towards life. You might have excellent communication skills, might be an intelligent worker, but if you don’t have a positive attitude you would definitely fail to create an impression of yours. People would be reluctant to speak to you and you would be left all alone. An individual should never ever have a negative attitude at workplace. It is dangerous. Your organization pays you and in turn expects quality work from you, so why unnecessarily crib over things. It is always better to accept things with a smiling face. If your boss assigns you some task, it means that he finds you capable enough to handle the assignment. Consider...
Words: 839 - Pages: 4
...Society is made up of different groups of individuals who share the same cultural background. Culture (from the Latin cultura stemming from colere, meaning "to cultivate") is a term that has different meanings. To me culture is a sense of identity, as an individual and a group, and about the creative expression or response to life. Dr Fons Trompenaars who is a Dutch author in the field of cross-cultural communication developed the “Seven Dimensions of Culture Model” for the analysis of cultural differences. The seven dimensions were defined as; Universalism versus Particularism, Collectivism versus individualism. Affective versus neutral relationships. Specificity versus diffuseness, achievement versus ascription. Orientation towards time and internal versus external control. According to Dr Trompenaars culture is the manner in which these dilemmas are reconciled, since every nation seeks a different and winding path to its own ideals of integrity. Trompenaar believes that not only will conflict be reduced by this reconciliation but businesses will succeed to the extent that this reconciliation occurs. According to Hofstede (1991) culture is like an onion that can be peeled, layer-by layer to reveal the content. The meaning of culture is compared with the layers of an onion. Where the outer layer is what people principally associate with culture e.g. clothing, language and foods etc. The middle layer refers to the norms and values which a community holds. The core of the onion...
Words: 845 - Pages: 4
...Case Study project The case study project will give you an opportunity to create two hypothetical cases. In general, you will be describing the cases by giving accounts and descriptions of the individuals and your ideas for intervention. The project will be divided into two parts (I and II). More specifically, part I will be related to the description and formation of the individual while part II will be related to your intervention plans. See below for more description of part I. Part I The first part of this project requires that you create two hypothetical cases – each describing an individual facing some type of health “issue” or “problem” – broadly defined. You may consider physical, social, and/or mental health in your cases. You may base these off of yourself or someone you know, but don’t place identifying information (i.e. real name) into the case. Make up a name for each client, and if you do base one on yourself or someone else – use an alias. You will want to thoroughly describe your cases. There will be relative freedom with how you organize and communicate the case, but there are some key areas you will likely want to address. Relevant information may include contextual information such as the individual’s gender, occupation, and health history. You may also choose to include developmental factors in your description (e.g. childhood and family data). You will also need to describe his or her past and current health behaviors, and may incorporate a wellness...
Words: 510 - Pages: 3
...Influence On Consumer Behaviour * INTRODUCTION Each consumer is a member of a culture, various subcultures, and a social class; most of us belong to a number of different groups and almost would like to belong to several others. A group is defined as two or more individuals who share a set of norms, values, or beliefs and interact to accomplish individual or mutual goals. A group becomes a reference group when an individual identifies with it so much that he or she takes on many of the value, attitudes or personal standards of group members. The degree of reference group influence varies across product and brands with factors such as (1) the visibility to the group, (2) the necessity/non-necessity nature of the product, (3) the level of commitment the individual feels to a group, (4) the relevance of the behavior to the group, and (5) degree of individual’s confidence in his own judgment in the purchase situation. * DESCRIPTION The majority of people belong to more different groups at the same time and frequently they want to be included in other groups as well, but in a specific situation they report themselves to a single group. When a new situation appears or the conditions change, the individuals may report themselves to the rules of another group which becomes the reference group for the given situation. Most people prefer to adapt, more or less, to the group's rules, from politeness or the desire to not be left aside. The norms are the general, common expectations...
Words: 2182 - Pages: 9
...INTRODUCTION Each consumer is a member of a culture, various subcultures, and a social class; most of us belong to a number of different groups and almost would like to belong to several others. A group is defined as two or more individuals who share a set of norms, values, or beliefs and interact to accomplish individual or mutual goals. A group becomes a reference group when an individual identifies with it so much that he or she takes on many of the value, attitudes or personal standards of group members. The degree of reference group influence varies across product and brands with factors such as (1) the visibility to the group, (2) the necessity/non-necessity nature of the product, (3) the level of commitment the individual feels to a group, (4) the relevance of the behavior to the group, and (5) degree of individual’s confidence in his own judgment in the purchase situation. DESCRIPTION The majority of people belong to more different groups at the same time and frequently they want to be included in other groups as well, but in a specific situation they report themselves to a single group. When a new situation appears or the conditions change, the individuals may report themselves to the rules of another group which becomes the reference group for the given situation. Most people prefer to adapt, more or less, to the group's rules, from politeness or the desire to not be left aside. The norms are the general, common expectations of behavior that are considered appropriate...
Words: 2177 - Pages: 9
...Ecem Şenel Psyc 206 Reaction Paper #1 Social evaluation is what we do all the time; we evaluate people around us by looking at their behaviors, and physical attributes. We decide who is friend and who is foe by social evaluation. It is clear that adults rapidly do this, but how about infants? Do they also differentiate people who help, and people who harm? The authors of the article, Hamlin, et al. hypothesized that preverbal infants do social evaluation. The hypothesis is then confirmed with the results suggesting, “preverbal infants assess individuals on the basis of their behavior towards others” (Hamlin et al. 2007). They prefer a helpful individual to a hinderer, prefer a helper to a neutral individual, and prefer a neutral individual to a hinderer. They assessed 6 and 10-month-old infants by measuring their looking times and their preference of choice. They conducted 3 experiments and in these experiments they used a helping stimulus, a hindering stimulus and a neutral stimulus. In experiment 1, when infants were encouraged to choose between the helper and the hinderer, they prefer to choose the helper. When 10-month-olds, but not 6-month-olds, watched the climber approaching the hinderer which is novel to infants, they looked longer at the screen, compared to when the climber approaching the helper which is unsurprising. In experiment 2, “infants overwhelmingly chose the helper when this action was embedded in a social context”. In experiment 3, it is clear that...
Words: 847 - Pages: 4
