Free Essay

Infosys Induction Training

In:

Submitted By shaan1811
Words 3247
Pages 13
INDUCTION TRAINING FOR THE POST OF Application Support Analyst
AT INFOSYS…

INTRODUCTION:
Induction training or Instigation programme or Instigation Preparation is a sort of preparing given as a starting readiness after consuming a post. To encourage new individuals get to work at first in the wake of joining a firm, a concise programme of this preparation could be conveyed to the new laborer as an approach to help join the new representative, both as a profitable part of the business, and socially around different workers. An endeavor might likewise be made to acquaint the single person with key workers and give an impression of the society of the association; it is a discriminating time for the head honcho to addition duty from the worker, and the last to comprehend the desires, targets et cetera. The affectation furnishes an okay chance to standardize and concise the newcomer on the organization's general method, execution norms, and so forth. Impelling preparing may as well, as per Tpi-hypothesis, incorporate improvement of hypothetical and pragmatic abilities, additionally help that exist around the new workers.
This training is carried out deliberately and is regularly the avocation of the quick director to determine that its carried out easily. Assuming that precisely done, it will spare time and take regarding defective items or poor administrations, and so on). It is basic that chiefs place their power and power to determine that the new representative is deliberately served to acclimate to the new work surroundings and society
In the same way that in schools, now and then the work spot might have spooks, who might give the new representative the wrong impression of the organization or association from the get go. These projects can assume a discriminating part under the socialization to the association as far as execution, disposition and organizational responsibility.
How is an Induction Programme Prepared
The point of an induction programme is to determine that new representatives are given all the assistance and direction they require for them to do their employment to the needed standard at the nearest conceivable opportunity.
Recall that that the affectation prepare starts throughout the recruitment and choice stages when contact is first made with potential new workers. It is in this manner key that the things you do and say soon after their first day are moreover thoroughly considered and ready as those after the applicant consumes the post.

Methodology
In this way, utilize the structure beneath to help plan and outline a careful and far reaching induction programme to guarantee that all your new representatives adequately finish their trial periods:
The Induction Process * Recruitment * Pre-employment * First day * First week * First month * End of probation period * Evaluation
Recruitment (including the selection interview)
The nature of the job, its part and key obligations ought to be secured in the set of expectations and illustrated in the determination question. You might likewise think about offering some or the greater part of the data recorded beneath to give a genuine understanding into the structure and society of the organization, behaviours and guidelines wanted and prospective plans/intentions: * Organization, department and team structure chart * Organization, department and team vision statement, aim, goals, objectives, etc. * Organization, department and team competency framework/appraisal system. * Employment terms and conditions.
Pre-employment
All new workers might as well get a formal offer letter together with a livelihood contract. And this data you may as well likewise encourage new representatives to take a gander at the 'new workers' page for further data. Different structures e.g. bank portions and so on ought to be finished by the new representative before beginning by printing off and sending into Hr. On the other hand you will verify all new representatives have admittance to these shapes on Day One of their utilize.
You may also find it essential to send joining guidelines giving the following info by phone or mail: * where and when to report, * who will meet them, * a map, transport and car parking instructions, * what to bring, e.g. special clothing, packed lunch, etc.

Preparing the programme
The content of an individual induction programme will differ according to the requirements of the individual. New personnel may come in one or more categories, for example: * School drop-outs. * Graduates. * Long-term unemployed. * People with disabilities. * Experienced individuals changing jobs either within or from outside the organization. * Shift workers. * Internal employees moving department.
Every assembly will have diverse needs and consequently prompting programmes ought to be outlined because of this. Likewise consider those individuals with uncommon needs, i.e. with handicaps, or extremely adolescent individuals who will maybe have constrained, if any, knowledge of working life. Induction programmes for certain employments or parts might as well additionally consider components, for example health and wellbeing controls and regulations.
New representatives will have a lot of data to retain when beginning their new part. Attempt to gap the induction programme into subjects or territories of avocation empowering the single person to advance their information bit by bit, anticipating perplexity or over-burden.
First day
New starters will surely be apprehensive and even worried on their first day. It is essential that they are made to feel welcome and offered opportunity to acclimatize to their new surroundings and associates. They ought to be: * met and introduced to their team colleagues. * Given a tour of the building(s) or workplace, pointing out toilets and restaurant facilities, etc. * talked through their induction programme and timetable (see link above or on web site) * satisfied that all necessary paperwork has been completed and received
First week
With all new workers, clarify and talk about the key parts of their occupation, the objectives and destinations of their prompt group and how they thus help the targets of the organisation. This is prone to include them being acquainted with parts of different groups or offices, and visits to different business settings or areas.
At the closure of the first week, administrators may as well figure out how new representatives are settling in and:
• review the induction programme and survey the comprehension of the data gave as of right now
• agree how to elucidate or return to any zones where comprehension is confounded or lacking
• explain what is normal in resulting weeks
• request feedback from the worker on how they are feeling and assuming that they feel they have the right measure of backing
First month
Toward the conclusion of the first month, you might as well plan to have drafted some individual destinations to give them clear bearing and center. You might additionally begin arranging plans for an individual improvement arrange. The arrangement might incorporate territories in which they have demonstrated constrained learning or aptitude throughout the actuation in this way.
You might as well request sentiment from the individuals who have been included in the impelling process and utilize it to survey the new representative's advancement. Assuming that you have any concerns with respect to their execution or capability, you might as well address them at the soonest chance. Frequently, new starters essentially require more amazing clarity or helping to remember certain key necessities.
Evaluation
It is significant to always assess your methods and strategies to watch that they are successful. Ask yourself if the actuation programme met its goals and if modifications are wanted. You may as well additionally request criticism from the new representative on upgrades that could be made to enhance the affectation prepare and likewise if there is any further uphold they require at this stage.

EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at INFOSYS, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.
INFOSYS prohibits and will not tolerate any such discrimination or harassment. Appropriate disciplinary action may be taken against any employee willfully violating this policy.
PERSONNEL GUIDELINES

Welcome to Infosys. We at Infosys, think as of you to be the most imperative holding of our association and an indispensable part of our substantial family. With a perspective to easily completing the authoritative capacities of the Company identifying with you, we have set out the accompanying guidelines for the profit of all concerned. The Human Resource Development incorporating Administrative capacities of the Company are facilitated from the Corporate Office at Bangalore. I. FILLING THE NECESSARY FORMS All new employees should fill the following forms immediately on joining. * Provident Fund Declaration/Nomination Form. * ESIC Declaration Form, if applicable. * Joining Report II. SUBMITTING THE NECESSARY DOCUMENTS All new employees should submit the following documents immediately on joining. * Pre-Employment Physical Examination Report * Ration Card * Educational Documents * Reference Letter from Previous Employer * Record of Employee’s DetailsPermanent Account No. (PAN) * Colour Photos 6 (size–Passport)

III. ATTENDANCE All representatives ought report for work at the predesignated time advised to them around then of their arrangement. All workers are obliged to punch their advancing and going time according to the technique accompanied at the separate units. By no means might substitute punching be allowed. IV. IDENTITY CARD All employees are issued photograph personality cards around then of joining. Verify that you have submitted your photo to the HR division and gathered your cards.

V. UNIFORMS All employees have to be in formals from Monday to Thursday and casual dresses can be worn on Friday. VI. DUTY TIMINGS Job Rosters indicating the time of hours of work, 2 days a week off for each class of representatives in the Organization might be shown occasionally on the Notice Board supported at the area of posting. All workers ought be on job at their predesignated place of chip away at time. Employees might as well abstain from advancing late and remaining truant routinely. Throughout job hours no representative should leave his/her place of work without looking for the former authorization of the concerned HOD. VII. NOTICE BOARDS Notice Boards are found at every Unit. Also, calling lists, extremely critical advertisements and occasion are posted on the Notice Board. All representatives are asked for to read the Notice Board normally to keep themselves overhauled every now and then. VIII. SECURITY CHECKS Security will check assets and search workers as they enter and leave the Company's premises. Valuable assets like laptops, pen drive or whatever viable space apparatus ought to be indicated and proclaimed by method for an entrance at the Security Department around then of checking in on duty. IX. SOME IMPORTANT DON’Ts * Do not smoke in the work premises. * Do not carry your laptops, pen-drives or whatever available space media into the workplace. * Do not permit your friends/relatives to visit you throughout obligation hours unless it is a crisis. * Do not stay in your work premises after your obligation is over. * Do not utilize the phones for particular calls with the exception of on account of a crisis. * Do not convey any Company property outside the Company's premises. * Do not bite paan/gum or utilization inebriating beverages/ medicates on job. X. SALARY DISBURSEMENT 1. The salaries for all representatives should be figured on the groundwork of the participation recorded and authorized Leave according to their individual Leave Cards. 2. salaries for every month ought be dispensed on the first day of the succeeding month. on the off chance that the first day of a month happens to be an occasion, the pay rates should be dispensed on the past or next working day. 3. salaries of all representatives might be straight credited to their separate Bank Accounts which are obliged to be opened with Icici Bank. Help of the Hr section may be looked for in this respect. The amount of such Bank account must be insinuated to the Hr division when it is gained. The Company expects the right to remember change the Bank specified. XI. STATUTORY DEDUCTION FROM SALARY. The following statutory deductions are required to be made each month from the salaries of all employees :- * Provident Fund - 12% on Basic Salary. * Professional Tax * Income Tax XII. ACCIDENTS ON DUTY Accidents on duty must be accounted for to the HR branch at the nearest conceivable opportunity, however not later than 24 hours. Independent of the way of the mishap (if major or minor), mind must be taken to avert such mischances. In instance of a mishap, the accompanying steps must be accompanied: 1. The victimized person must be managed emergency treatment promptly at the site or at the closest clinic or facility. 2. Report is to be ready updating all portions and name of witnesses, and sent to the Hr branch. 3. The HR section will start further movement by suggesting concerned divisions and topping off the mischance in Form 16 in the event that the hopeful is secured under the Esi Scheme). 4. If fundamental relatives of the harmed representative are to be educated. XIII. REIMBURSEMENT OF MEDICAL EXPENSES All representatives not secured under the E.s.i.c. Act, are entitled for repayment of restorative overheads as per the items stipulated in the Appointment Letter. The accompanying are the conditions under which repayments of Medical liabilities are guaranteed: 1. Medical period (year) - April to March 2. Reimbursement of medicinal expenditures might be made to qualified workers once each month. 3. Medical Reimbursement ought to be sought alongwith the bills joined to the money voucher 6. Medical Reimbursements in overabundance of Rs.15,000/- in a budgetary year will be assessable.

XIV. LEAVE Every employee shall be given a Leave Card at the start of the Calendar year demonstrating earned leave accessible to the credit of the worker. Every worker is obliged to submit his/her leave want to his or her Head of Departments at the start of the timetable year enumerating the amount of days and times that they propose to continue on leave throughout that year. It may be noted that leave is conceded according to the Management's approach giving due respect to statutory agreeability thereof (see leave arrangement). An employee coveting to profit of leave might as well top off recommended Leave Application Form. Authorizing of leave to workers might rely on upon the exigencies of the stronghold and should be at caution of the HOD. XV. CLASSIFICATION OF LEAVE & ENTITLEMENT Leave has been categorized into the below noted categories against which appears the annual entitlement: Privilege Leave - 4 Days per Quarter Casual Leave - 2 Days per Quarter Sick Leave - 4 Days per Quarter XVI. APPRAISALS At the finish of every fiscal year Performance Appraisals are directed by the Heads of Department for mid and lesser level representatives together with them. Senior Management, Heads of Department and their quick Assistants are assessed dependent upon particular Key Result Areas (Kras) that are distributed to them at the start of the budgetary year. This process guarantees that workers whatsoever levels are educated of their execution by their seniors and are likewise given a chance to air their feelings versus the evaluation. The workers are additionally swayed to talk over and survey matters relating to their prospective advancement in the Company. XVII. DISCIPLINE All representatives are obliged to administer an elevated amount of control inside the Organization and persistently complete the obligations appointed to them now and again. This will guarantee smooth usage of the Organization's business targets and cultivate common development of both the workers and the Organization. Our victory generally hinges on upon the nature of the administrations we stretch out to our clients. It is, consequently, of vital imperativeness that every one of us is legitimately prepped and has a clean and flawless manifestation, with an astoundingly agreeable method for talking and managing people. XVIII. GRIEVANCE HANDLING In any Organization, extensive or modest, distinctions of ideas are sure to happen between individuals. We value being a professionally supervised Organization, and have confidence in treating all workers as a part of our crew. We surely try to guarantee that representative grievances are instantly tended to and suitably settled. We push an open entryway approach and you might don't hesitate to talk about issues at whatever point needed. In the event that you have any grievances, they might as well instantly be intimated to the notice of the Organization in the accompanying request of progression: 1. Team Leader 2. Project Manager 3. With Manager HR & Administration XIX. EXIT Each worker has a principal right to pick his/her business. The tenets of our Organization request that in the event that any representative picks to leave the administrations of the Organization, fitting recognize ought to be given in composing as stipulated in the Appointment Letter. The principles likewise call for the worker proposing to leave from the Organization, to meet either the Manager – Hr & Administration, Unit Head or Ceo for passageway meeting. At this question, the workers should be gotten some information about the purpose behind leaving the association, and in addition the representative's perspectives on the association, staff parts and arrangements. We unequivocally accept that a Company can just be fruitful provided that its representatives are generally cared for. We likewise anticipate that all our workers will do their callings industriously and genuinely and to work towards common development. We take this chance to by and by welcome you into our fold and wish all of you the best in your new work and need a long and commonly advantageous cooperation.

The Training Programme designed for the post of Application Support Analyst (Enterprise Production Support) AT INFOSYS

OBJECTIVE :
Is to guarantee the new representative is situated up to succeed in their new part. You have to guarantee they comprehend: * The organization, strategies and organization structure * Work, division and organization objectives and goals * All parts of the vocation relationship * Accessible correspondence channels * The geology of the work place
The move to new vocation might be a testing time for new representatives. Talented experts are accustomed to performing their occupation without needing much of the time request assistance. The leading month could be especially disillusioning, and is a period when representatives can put extra stress and force on themselves. You can help lighten this force by taking the representative through an induction program.

Number Of Days:

56 days/8weeks (Working Days Excluding Holidays)

TRAINEES:

Total No. Of Trainees: 640
No Of Trainees for APPLICATION SUPPORT ANALYST: 180

VENUE:
INFOSYS Mysore
No. 350, Hebbal Electronics City
Mysore 570 027
TRAINER:
INTERNAL: Mr. Karthik Iyer
EXTERNAL: Mr. Kumarjeet Mishra

PRE_REQUISITES: * Basic knowledge of C/C++/JAVA. * Basic knowledge of Microsoft Office. * Should know the OS Windows 7 and its working thoroughly. * Basic English Language. * HTML. * Should be familiar with DOS commands.

Training Details of Induction Training Program For an Employee

Conclusion:
Induction Training Program is both essential and beneficiary. We have discussed the essentialness of the program, here are some of its benefits. * The new representative feels welcome. * An expert impression of the organization and your administration style is made. * Key stakeholders are met. * Clear desires are secured to help representative perform.
A successful induction program – or the absence of one – will have a critical effect in how rapidly another worker gets gainful and feels part of the group. Great introduction takes vigor, time and responsibility; nonetheless it generally pays off for the singular representative, the branch, and the association. Determine your new workers feel that they are esteemed and that you need them to return the following day, and the day following that, and the day following that.
THE END

Similar Documents

Premium Essay

Training and Development

...Figure 1. Concerns of Managers & Trainers in TNA Upper Level Managers Organizational Analysis Middle Level Managers Trainers Do I have the budget to buy training services? Will managers support training? Is training important Do I want to spend to achieve our money on training? business objectives? How much? How does training support our business strategy? Person Analysis What functions or business units need training? Does the organization have the people with the knowledge, skills, and ability need to compete? Who should be trained? Managers? Professionals? Core employees? For what jobs can training make the biggest difference in product quality or customer service? How will I identify which employees need training? What tasks should be trained? What knowledge, skills, ability, or other characteristics are necessary? Task Analysis TRAINING INITIATIVES AT GODREJ Phase 1: NEED FOR CHANGE • • • • • Entire distribution of Godrej transferred to P&G 1995-Break-up of the joint venture between Godrej & P&G Rebuilding exercise 1995-TQM workshop Switch from a family-run business to a professionally managed company • Changed the earlier model of management hierarchy • Adopted a participative management model – team spirit – employee improvement programmers. Phase 2: Design (Instructional Objectives) ● Total Quality Management (TQM) workshop: for all its 5000 employees to help them connect to their job. 2)Parivartan: to train new as well as...

Words: 2074 - Pages: 9

Premium Essay

Hr Process

...processes? Let’s read further and explore. The following are the various HR processes: Human resource planning (Recruitment, Selecting, Hiring, Training, Induction, Orientation, Evaluation, Promotion and Layoff). Employee remuneration and Benefits Administration Performance Management. Employee Relations. The efficient designing of these processes apart from other things depends upon the degree of correspondence of each of these. This means that each process is subservient to other. You start from Human resource Planning and there is a continual value addition at each step. To exemplify, the PMS (performance Management System) of an organization like Infosys would different from an organization like Walmart. Lets study each process separately. Human Resource Planning: Generally, we consider Human Resource Planning as the process of people forecasting. Right but incomplete! It also involves the processes of Evaluation, Promotion and Layoff. Recruitment: It aims at attracting applicants that match a certain Job criteria. Selection: The next level of filtration. Aims at short listing candidates who are the nearest match in terms qualifications, expertise and potential for a certain job. Hiring: Deciding upon the final candidate who gets the job. Training and Development: Those processes that work on an employee onboard for his skills and abilities upgradation. Employee Remuneration and Benefits Administration:...

Words: 517 - Pages: 3

Premium Essay

Attrition Management

...A Research Project Report On ATTRITION MANAGEMENT Submitted in partial fulfillment for the requirement of the MBA Degree awarded by Bangalore University Submitted by Ponnappa I.S 04XQCM6064 Under the guidance of Praveen Kamat Professor M.P.Birla Institute of Management M.P.Birla Institute of Management Race course road Bangalore-1 INDIA 1 DECLARATION I hereby declare that this dissertation entitled ‘ATTRITON MANAGEMENT’ is the result of project work undertaken by me under the guidance and supervision of Mr. Praveen Kamat, Professor, M.P.Birla Institute of Management, Bangalore. I also declare that this dissertation has not been submitted to any other University/Institution for the award of any Degree. (Ponnappa I.S) 2 CERTIFICATE I hereby certify that the research work embodied in this dissertation entitled ‘ATTRITION MANAGEMENT’, has been undertaken and completed by Mr. Ponnappa I.S under the guidance and supervision of Mr. Praveen Kamat, Professor, MPBIM, Bangalore. (Dr. N.S. Malavalli) Principal MPBIM, Bangalore 3 CERTIFICATE I hereby certify that the research work embodied in this dissertation entitled ‘ATTRITION MANAGEMENT’, has been undertaken and completed by Mr. Ponnappa I.S under my guidance and supervision (Mr. Praveen Kamat) Professor, M.P.B.I.M Bangalore 4 Acknowledgement The satisfaction that accompanies the successful completion of any task would be incomplete without the mention of the people who made...

Words: 14608 - Pages: 59

Premium Essay

Infosys Case Study

...THOMAS J. DELONG Infosys (A): Strategic Human Resource Management op yo How do you feel when you look around and realize that 80% of your colleagues have been in the company for less than 24 months? — an Infoscion On November 13, 2003, the HR leadership team led by Hema Ravichandar, head of human resources for Infosys Group, left the conference room with a mixture of excitement and apprehension; a feeling that, they decided dryly, was familiar after a strategy meeting with the chairman and chief mentor of the Infosys Group, Narayana Murthy, and the CEO, Nandan Nilekani. tC The cofounders had set a new and aggressive milestone for the HR group, the latest in a long line of challenging goals that had been set for them. By 2007, the cofounders wanted HR to ensure that Infosys was on the Top Ten lists of both Best Performing companies and Best Employers. It sounded innocuous enough to an outsider, but this HR team knew better. To the best of its knowledge, no large organization had ever been able to achieve this distinction because of the tension inherent between the need to control costs for financial performance and the spending required for employee satisfaction. As the team walked back from the meeting, they were reminded of the painful and humbling experience in 2003 that had made Infosys sharply aware of the difficulties ahead as it transitioned from a small to a large company. No The decade since Ravichandar joined Infosys in 1992 had been...

Words: 5709 - Pages: 23

Premium Essay

Strategic Hrm in Infosys

...16, 2006 THOMAS J. DELONG Infosys (A): Strategic Human Resource Management How do you feel when you look around and realize that 80% of your colleagues have been in the company for less than 24 months? — an Infoscion On November 13, 2003, the HR leadership team led by Hema Ravichandar, head of human resources for Infosys Group, left the conference room with a mixture of excitement and apprehension; a feeling that, they decided dryly, was familiar after a strategy meeting with the chairman and chief mentor of the Infosys Group, Narayana Murthy, and the CEO, Nandan Nilekani. The cofounders had set a new and aggressive milestone for the HR group, the latest in a long line of challenging goals that had been set for them. By 2007, the cofounders wanted HR to ensure that Infosys was on the Top Ten lists of both Best Performing companies and Best Employers. It sounded innocuous enough to an outsider, but this HR team knew better. To the best of its knowledge, no large organization had ever been able to achieve this distinction because of the tension inherent between the need to control costs for financial performance and the spending required for employee satisfaction. As the team walked back from the meeting, they were reminded of the painful and humbling experience in 2003 that had made Infosys sharply aware of the difficulties ahead as it transitioned from a small to a large company. The decade since Ravichandar joined Infosys in 1992 had been a heady one for...

Words: 5368 - Pages: 22

Premium Essay

Core Hrm Activities

...Core HRM Activities * Strategy and Organisation: * Involves contributing to organisational strategy, organisation structure and processes * Influencing culture and values * Developing personnel/HR strategies and policies. * Employee Resourcing: * Incorporates HR planning, recruitment and selection, deployment and termination of employment, redundancy management. * Employee Development: * Includes training and development * Management development * Career development * Performance management. * Reward Management: * Incorporates the selection of reward strategies * Administration of payment and benefit systems. * Employee Relations: * Includes IR * Employee involvement and participation * Communication * Health, Safety and Welfare * Employee Services. * Employment and Personnel/HR Administration: * Incorporates administration of employees’ records * Employment policies and practices * Working conditions * Personnel/HR information systems * Data protection. Impact of Scale * Larger Organisations: * Broader range of HRM activities and more complex HR administration * Greater formality and sophistication in HR policies and procedures * Basic objectives and activities remain the same * Usually employ either a specialist HR department or an extensive HR department with a large amount of...

Words: 941 - Pages: 4

Premium Essay

Infosys Ar

...Annual Report 2014-15 Infosys Annual Report 2014-15 Narayana Murthy A tribute to our founders Nandan M. Nilekani S. Gopalakrishnan K. Dinesh The year 2014 was a milestone in our Company's history, when we bid farewell to three of our founders who held executive positions in the Company during the year – Narayana Murthy, S. Gopalakrishnan and S. D. Shibulal. Narayana Murthy stepped down as the Chairman of the Board on October 10, 2014. His vision, leadership and guidance have been an inspiration to Infosys, the Indian IT industry and an entire generation of technology entrepreneurs. He propelled the Company into accomplishing many firsts and in setting industry benchmarks on several fronts. He espoused the highest level of corporate governance standards that have defined Infosys over the years and made us a globally respected corporation. Between June 2013 and October 2014, he guided the Company through a period of stabilization and leadership transition. S. Gopalakrishnan stepped down as Vice Chairman of the Board on October 10, 2014. Kris, as he is popularly known, served the Company in several capacities over the last 33 years. As the Chief Executive Officer between 2007 and 2011, he steered the Company at a time when the world was faced with economic crises. Ranked as a global thought leader, Kris has led the technological evolution of the Company. S. D. Shibulal stepped down as the Company's Chief Executive Officer on July...

Words: 136409 - Pages: 546

Premium Essay

Competitor Analysis Website & Thought Leadership

...Bangalore, from April 01, 2011 to May 31, 2011 as a partial requirement for completion of his PGDM curriculum. Prof. Govinda Sharma Internal Faculty Guide SDM IMD, Mysore. Date: 24/06/2011 Place: Mysore Summer Internship Project Page 2 SDM IMD Acknowledgement I take this opportunity to extend my sincere gratitude to our guides at Tata Consultancy Services, Mr. Ashish Shetty and Ms. Varsha Nair who spent a lot of time mentoring and guiding us. The insurance ISU was a completely new arena for us. We stumbled a few times, yet they have been very patient and supportive with us, always encouraging us to give our best. I also thank the Academic relationship manager, TCS, Mr. Chandra Koduru, for helping us with the joining formalities and induction program. I would also like to thank Prof. N. R. Govinda Sharma and Lt. Col. S. N. Prasad, our internship guides at SDM Institute for Management Development, for their constant encouragement and guidance during our internship. Finally, I thank my team mates Chaitra B. and Muhammed Shafeeq for their inputs throughout the internsip. Summer Internship Project Page 3 SDM IMD Executive summary In this era of digital marketing, a company‘s website and its...

Words: 12774 - Pages: 52

Premium Essay

Hr Final Project

...S<12103> SHWETA PATHAK<12108> SUPROTIM GANGULY<12113> VINAY PRAKASH<12118> INFORMATION TECHNOLOGY SECTOR Project Work on Human Resource Management ------------------------------------------------- Accenture ------------------------------------------------- TCS ------------------------------------------------- Tech Mahindra ------------------------------------------------- SUBMITTED TO : Dr.MOUSUMI SEN GUPTA DATE : 10/08/2012 GROUP : 3 [SECTION B] Contents Overview of the Information Technology Sector 4 Major players according to revenue (global) US$(Billion):- 4 Top 5 Indian IT companies 5 HR POLICIES 6 ORGANIZATIONAL HIERARCHY:- 6 Recruitment and Selection:- 6 Training and Development:- 7 GRIEVANCE REDRESSAL:- 8 Compensation Management:- 9 APPRAISAL PROCESS:- 10 REWARDS & RECOGNITIONS/MOTIVATION:- 12 CSR activities (Corporate social responsibility) 13 Education and Learning:- 14 Best HR Practices 15 Similarities in terms of HR policies and Strategies 16 Differences in terms of HR Policies and Strategies 16 Conclusion 17 References and Acknowledgement 18 Overview of the Information Technology Sector Information technology (IT) is defined as the design, development, implementation and management of computer-based information systems, particularly software applications and computer hardware. It has grown to cover most aspects of computing and technology. The reason why it...

Words: 3014 - Pages: 13

Premium Essay

Hr Policies in Tcs

...thank to Mr. Mohhamad Javed (Manager HR, TCS) and Mr. Divya Prakash Purohit ( Software Engg.,TCS). TABLE OF CONTENT 1. Introduction..........................................................................................3 1.1. History of Company...................................................................3 1.2. About the Company...................................................................3 1. HR Group in TCS................................................................................4 2. Manpower Planning.............................................................................5 3. Recruitment Process............................................................................5 4. Training & Development....................................................................6 5. Customer Complaint Management......................................................9 6. Performance Management.................................................................13 7. Compensation management...............................................................17 8. Retention...

Words: 5799 - Pages: 24

Premium Essay

Hr Practices

...THE TALENT THRUST FOR ACHIEVING EXPONENTIAL GROWTH September 2007 Introduction This paper outlines the people strategy that can be adopted by a people intensive company that is looking at achieving exponential growth in revenues and business. To illustrate this better, an example of a mid cap IT Company has been taken. The IT Company is focused on meeting the challenges omnipresent in the business environment detailed in the paper, while ensuring the goals of the organization are achieved. The company has set itself very ambitious goals. Achieving these goals would require leveraging of its talent pool. The Context Industry Scenario According to the annual NASSCOM Survey on performance of the IT Software and Services Industry in India, the Indian IT – ITES industry recorded an overall growth of 30.7% as against a projected growth of 27%. They clocked revenues of USD 39.6 billion in FY 06 – 07 up from USD 30.3 billion in FY 05 – 06. The survey also projects that this industry will grow by 24 – 27% whereby revenues will be in the range of USD 49 – 50 billion in FY 08. While India continues to be the preferred destination for Global IT sourcing, due to its talent pool, top quality management and security and quality focus, there are certain challenges that IT organizations need to address immediately. Some of the immediate challenges would include the rupee appreciation, sustainability of available talent, infrastructure development and sustenance of a positive regulatory...

Words: 3284 - Pages: 14

Premium Essay

Xlri Brochure

...manner as to equip the future managers of tomorrow with learning, competencies and skills that can significantly contribute to the growth of the organization. XLRI has always been proudly associated with academic excellence, personal values and social concern. It has been the crucible of leadership training for over 60 years and its banner is held high by a fine breed of alumni who serve as “change agents” thereby adding a new dimension to their corporate role. This integral and value based formation will greatly assist our students to be innovative, competent and creative leaders. They are groomed in a manner as to serve as agents of continuous improvement and change. It was in 1997 that XLRI recognized an unfulfilled need for formal management training at middle and senior levels of corporate strata. The result of that thought process was the General Management Programme, which has ever since, transformed several industry professionals into veritable leaders who reflect the standards and values of XLRI at various organizations. Recognized by AICTE, the programme places emphasis on stringent admission procedures for selecting the students who are then exposed to a rigorous training regimen which leads them along a journey of rediscovery. Focused academics, structured pedagogical approaches, competition and program rigor, constantly provide the opportunity to assess and reform one’s own abilities. Through these phases, emerge a competent group of leaders ready to take on the challenges...

Words: 25500 - Pages: 102

Premium Essay

Performance Appraisal Management

...INDUSTRIAL TRAINING AT SUBMITTED TO: Dr. Rajesh Bhatt SUMBMITTED BY: Jalpa J Sachapara (Bhavnagar University) (M.B.A. SEM-3) (Department Of Business Administration, Faculty Of Management Bhavnagar University, Bhavnagar) ACKNOWLEDGEMENT I here by take this opportunity acknowledge following person who help me to fulfill my training with Excel Crop Care Ltd. 1. Mr. Pinakin Trivedi 2. Mr. Robert fernandis 3. Mr. S Kumar Bhatt 4. Mr. Tyag Vyas 5. Mr. Zariwala Firstly thanks to H.R. manager Mr. S Kumar Bhatt and public relation officer Mr. Pinakin Trivedi and management staff of the Excel Crop Care Ltd Who granted me permission for visiting their industrial unit and providing all the required information and inquiries for the preparation of the project report.Thanks to Mr. Robert Fernandis who introduce me to whole firm and gave all the required information of the organization and also thanks to Mr. Tyag Vyas who help me to get information. Finally to dean of the MBA dept. Mr. Rajesh Bhatt for providing us with an opportunity to gain this absolutely fruitful & wonderful practice training. Without the help and contribution of the above mentioned preparation of this project would have been simplify impossible. Hence, I would like to thank them once again. ---: PREFACE:--- I am immensely pleased while submitted this project report of the industrial training at Excel Crop...

Words: 6691 - Pages: 27

Free Essay

Motivation

...1.1 Introduction One of the leading IT services companies, L&T Infotech., is a well established company. It is an Indian company which always maintained the highest international standards of excellence through quality, technology and innovation. The company has an ISO 9001-2001 certification and has high profile clients such as like Chevron, Free scale, Hitachi, Sanyo and Lafarge, among others. L&T Infotech is a global IT services and solutions provider. It provides the winning edge to the clients by leveraging Business-to-IT Connect and deeply committed people. The clients have found in L&T Infotech a right-size partner who combines scale, stability and customer-centricity The parent company is Larsen & Toubro Ltd. (L&T), a technology, engineering, manufacturing and construction conglomerate, with global operations. This rich corporate heritage has given many inherent advantages that translate into tangible benefits for the clients. Founded in 1938, Larsen & Toubro Limited (L&T) is a technology, engineering, construction and manufacturing company. It is one of the largest and most respected companies in India's private sector. Seven decades of a strong, customer-focused approach and the continuous quest for world-class quality have enabled it to attain and sustain leadership in all its major lines of business. L&T has an international presence, with a global spread of offices. A thrust on international business has seen overseas earnings...

Words: 16168 - Pages: 65

Premium Essay

Leadership

...academicians on a contemporary topic Leadership Development in Organizations in India: The Why and How of It (Part II) Aarti Shyamsunder*, Anand S, Ankush Punj, Arvind Shatdal, B M Vyas*, Balaji Kumar*, Binu Philip*, C Manohar Reddy, Chitra Sarmma*, Gopal Mahapatra*, Govind Srikhande*, Kartikeyan V*, Manoj Kumar Jaiswal, Nandini Chawla, Prabhat Rao*, Prakash K Nair*, Prasad Kaipa*, Rajshekhar Krishnan*, Rishikesha T Krishnan, Rituraj Sar, S K Vasant*, S Ramesh Shankar, Santrupt Misra, Shabari Madappa*, Sudhakar B, Swasthika Ramamurthy*, Twisha Anand, Vasanthi Srinivasan, Vikas Rai Bhatnagar, Vishwanath P*, Vivek Subramanian* and Neharika Vohra and Deepti Bhatnagar (Coordinators) INTRODUCTION KEY WORDS Integrated Leadership Model Training Coaching Self Development Systemic Development Talent Acquisition Organizational Climate Survey Effort Reviews Capability Building Employee Life Cycle Management Pharmaceuticals 360 Degree Feedback Human Development Third Party Audit H R Processes Global H R Mission Performance Management Processes Upward Feedback Clasroom Learning On-the-Job Development Superordination Leadership Pipeline * The contribution of these authors have appeared in Part I of the Colloquium in the July-September, 2011 issue of Vikalpa. The names of authors appear in alphabetical order. Neharika Vohra and Deepti Bhatnagar T he Colloquium on Leadership Development was planned to put together the experiences of various companies and practitioners in companies...

Words: 34803 - Pages: 140