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Submitted By julianharris76
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Integrative Paper
Julian Harris
Webster University

Preface The Heart of Change is a book that tells stories of large scale change within organizations. These stories all revolve around eight key steps that should guide the reader from the beginning to the end of the change process. The book Organizational Behavior and Management is a great tool to support the concepts that are presented. My goal is to describe and discuss what is needed to make these types of large scale change efforts work using the examples provided to me along with more academic information to support or go against these stories. There are many components that are used in conjunction in order to make an organization run. Each one of these components is equally important to successful change. Hopefully by the end of this paper the change process won’t seem so bad. Step One: Increase Urgency When working in many professional settings, you will hear the phrase “act with a sense of urgency”. People who work with a sense of urgency are normally seen as go getters or movers and shakers. In chapter 14 of Organizational Behavior and Management, urgency is said to relate to time (Ivancevich, Konopaske, & Matteson, 2014, p. 406). This is the way many managers see urgency as well. “Time is Money” is not just a saying. In most cases, a full time employee is expected to work an 8 hour shift or 40 hours per week. When management assumes that one is not moving with a sense of urgency, this could lead to possible termination. Urgency can be different depending on the situation an employee is in. Cultures tend to differ from company to company. In one case, urgency can be described as getting all of your work done and not necessarily working 40 hours. In other environments urgency can mean that you actually look busy whether you are doing work or not. Increasing urgency does not only lay with

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