Managing Behavior Memo University of Phoenix Annemarie Browning To: Front Line Managers From: Midlevel Sales Manager Date: January 26, 2009 Subject: Management Behavior in the Workplace This is a great opportunity to showcase your ability to manage through some opportunities and provide support to your employees. I believe that retaining and developing our employees during the merger is a key component to the success of our division. Many of our employees could feel uncertain during the merger. It is very important that you keep the communication open and are around if they have questions or concerns. There are also some key components of retention that I would like to share with you. Retention comprises the activities of (1) rewarding employees for performing their job effectively (2) ensuring harmonious working relations between employees and managers; and (3) maintaining a safe, healthy working environment (Cascio, 2006, p6) as you can see one of the most important aspects of your managerial duties is to maintain a positive work environment. The management must be there for our employees and ensure that they feel that all of their needs will be heard and addressed. It is very important as managers that you address concerns in a timely manner and please feel free to contact our Human Resource department if needed for extra support. Oneof the most important jobs of management is to retain fairness in the organization. There are several examples on ways to exemplify that this exists in our organization. The Equal Opportunity policy states that we will not discriminate on race, religion, natural origin, age, sex and physical disability. It is very important we uphold our standards in our division. As a manager you must maintain an environment that is free of any discriminatory actions. These actions could include jokes, improper comments, and inappropriate