...The current issue and full text archive of this journal is available at www.emeraldinsight.com/0959-6119.htm IJCHM 23,6 The effects of employee empowerment on employee job satisfaction A study on hotels in Turkey Elbeyi Pelit School of Tourism and Hotel Management, Afyon Kocatepe University, Afyonkarahisar, Turkey 784 Received 22 April 2010 Revised 31 July 2010 8 October 2010 28 December 2010 18 February 2011 Accepted 26 February 2011 ¨ ¨ ¨ Yuksel Ozturk ¨ ¸ Faculty of Tourism, Gazi University, Golbası-Ankara, Turkey, and ¨ Yalcın Arslanturk ¸ ¨ ¸ Faculty of Commerce and Tourism Education, Gazi University, Golbası-Ankara, Turkey Abstract Purpose – The main objective of this study is to determine the impact of employee empowerment on job satisfaction. To serve this purpose, empowerment is taken into consideration as two dimensions – i.e. behavioral and psychological – and the effect of employee empowerment on the level of job satisfaction was examined by taking these two dimensions into consideration as a whole and separately. Design/methodology/approach – A questionnaire was employed in order to collect data on job satisfaction as well as behavioral and psychological empowerment. The data collected were analyzed through correlation and regression analyses. The study covered 1,854 participants employed at five-star hotels in Turkey. Findings – The findings suggest that the most positive aspects related to job satisfaction are relations with the colleagues...
Words: 9769 - Pages: 40
...Available online at www.sciencedirect.com International Journal of Nursing Studies 46 (2009) 1012–1024 www.elsevier.com/ijns Engagement at work: A review of the literature Michelle R. Simpson * Center on Age and Community, College of Nursing, Cunningham Hall, 1921 East Hartford Avenue, University of Wisconsin-Milwaukee, Milwaukee, WI 53201-0413, United States Received 26 March 2008; received in revised form 20 May 2008; accepted 22 May 2008 Abstract Objectives: Engagement at work has emerged as a potentially important employee performance and organizational management topic, however, the definition and measurement of engagement at work, and more specifically, nurse engagement, is poorly understood. The objective of this paper is to examine the current state of knowledge about engagement at work through a review of the literature. This review highlights the four lines of engagement research and focuses on the determinants and consequences of engagement at work. Methodological issues, as identified in the current research, and recommendations for future nurse-based engagement research are provided. Design: A systematic review of the business, organizational psychology, and health sciences and health administration literature about engagement at work (1990–2007) was performed. Data sources: The electronic databases for Health Sciences and Health Administration (CINAHL, MEDLINE), Business (ABI INFORM), and Psychology (PsycINFO) were systematically searched. Review methods:...
Words: 7656 - Pages: 31
...and modes of transportation, the opportunity for individuals to participate in short-term missions has increased dramatically (Walling et al., 2006). Thousands of students are now able to participate in these international mission projects (Tuttle, 2000). For those that want to make the greatest impact in helping their host culture, many find that they have to find a balance between assimilating and maintaining their own cultural identity in this foreign culture (Berry & Sabatier, 2009). Berry and Sabatier (2011) define assimilation as “not maintaining their heritage culture and to participate in the larger society” (p. 658), which is something that many missionaries are encouraged to do. When the missionaries assimilate, the natives can better relate and understand the teaching of these missionaries in their native tongue. They are then more likely to understand and read the scriptures which they teach (Pike, 1983). However, these short term missionaries will not be living in that particular culture for the rest of their lives, so eventually they will have to come home. Eventually, their mission comes to an end and they have to return home. An individual returning to their home country after serving abroad can be an unsettling experience that can include psychological distress, especially depression (Selby 2011). Many missionaries experience a variety of stresses and challenges in their efforts to repatriate, or assimilate back to their native culture (Selby 2009). In many cases...
Words: 1853 - Pages: 8
...Baggili & Rogers - Self-reported cyber crime: An analysis on the effects of anonymity and pre-employment integrity Copyright © 2009 International Journal of Cyber Criminology (IJCC) ISSN: 0974 – 2891 July - December 2009, Vol 3 (2): 550–565 This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-Share Alike License, which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. This license does not permit commercial exploitation or the creation of derivative works without specific permission. Self-Reported Cyber Crime: An Analysis on the Effects of Anonymity and Pre-Employment Integrity Ibrahim Baggili 1 Zayed University, United Arab Emirates (UAE) Marcus Rogers 2 Purdue University, West Lafayette, USA Abstract A key issue facing today’s society is the increase in cyber crimes. Cyber crimes pose threats to nations, organizations and individuals across the globe. Much of the research in cyber crime has risen from computer science-centric programs, and little experimental research has been performed on the psychology of cyber crime. This has caused a knowledge gap in the study of cyber crime. To this end, this research focuses on understanding psychological concepts related to cyber crime. Through an experimental design, participants were randomly assigned to three groups with varying degrees of anonymity. After each treatment, participants...
Words: 6388 - Pages: 26
...“Performance management and the psychological contract are both critical in getting the best from employees.” One could describe an organization's relationship with an employee as an exchange of sorts; an employee exchanges his/her labour for economic rent and an employer facilitates the transformation of the labour into a value added return. But such exchanges require that the employee be supported, nurtured, and developed in line with organizational aspirations (Behery, Paton & Hussain, 2012). Therefore, in Human Resource Management, the relationship between performance management, the psychological contract and their effects on organisational performance is becoming an area of increased discussion. It has been argued that, in order to generate a work environment where employees know what is expected of them and perform in such a way that the strategic goals of the organization are supported, it is crucial that the parties have confidence that the other party will deliver on their promises (Rousseau, 1989, as cited in Braekkan, 2012). The management of performance is a major element in determining the psychological contract within an organization, particularly in circumstances of change. (Stiles, Gratton, Truss, Hope-Hailey, McGovern, 1997) Global forces have placed performance at the heart of the employment relationship. Simultaneously, performance management has become, at least implicitly, Human Resources Managements primary goal for strategic purposes (Davila &...
Words: 2551 - Pages: 11
...Contents 1.0 Introduction 3 2.0 Importance of The Psychological Contract 3 3.0 Changes 5 4.0 Commitment 6 5.0 Violations 6 6.0 Conclusion 7 7.0 Bibliography 8 Discuss The Meaning of the term Psychological Contract and Consider Whether the Concept is Important for Organisations Today 1.0 Introduction This paper examines the psychological contract and the interchanging relationship between the employee and the organisation. The researcher will discuss the “old” and the “new” psychological contract, along with the importance of the contract itself using the literature of experts in this field. Finally we will look at the changes that have taken place before concluding with violations of the contract itself. The term psychological contract has been around since the 1960s and ever since then there has been many definitions. Roehling (1997) credits Argyris with introducing the term psychological contract. He referred to the relationship between the employee and the foreman suggesting that this relationship had a stronger influence on attitudes and performance of employees than that of their actual written contract. This theory was further developed by respected authors such as Sparrow and Schein. Armstrong (2006) quotes Scheins definition as “the notion of a psychological contract implies that there is an unwritten set of expectations operating at all times between every member...
Words: 2442 - Pages: 10
...for every day communication. Users are beginning to use social media to fulfil many basic psychological needs in terms of making connections with others and finding a personal identity. The question is: How is social media affecting the way we communicate? How have critics and academics in our culture responded to the upsurge in social media? As social media continues to grow, so does the amount of research on the topic. A study on communication in social networks was conducted in 2013 by Megan Sponcil and Priscilla Gitimu in which 96 Midwestern university students answered a questionnaire inquiring about their social media usage. Questions in the “survey included the following areas: demographics, extent of usage of social media, effect on communication, and attitudes of self” (Journal of Technology 13). Studies show that those who use social media communicate with family and friends more often than those who do not (Journal of Technology 13). Social networking sites provide a channel for easy communication with all networks of friends within one medium. The authors make an unstated claim that although the communication may not be meaningful, social media allows users to stay connected to those they care about. Users of these sites have also been discovered to have a stronger sense of self concept with a .651 Pearson correlation between media use and sense of self concept (Journal of Technology 13). This implies these profiles on social media can help individuals better...
Words: 1510 - Pages: 7
...REFERENCES Bajekal, M. (2004). Ethnic differences in influences on quality of life at older ages. Cambridge University Press, doi: 10.1017/S0144686X04002533 Beard, J. G., & Ragheb, M. G. (1983). Measuring leisure motivation. Journal of Leisure Research, 75(3), 219-228. Beerli, A., & Martin, J. D. (2004). Tourists' characteristics and the perceived image of tourist destinations: A quantitative analysis-A case study of Lanzarote, Spain Tourism Management, 25(5), 623-636. doi: 10.1016/j.tourman.2003.06.004 Cain, S. (2005). Disney effect. Orange County Business Journal, 25(13), 1, 61-62. Hsu, Che Wei (2011). Motivation of people who visit disneyland, Master’s Thesis of behavioral sciences, recreation and tourism, California State University, Long beach Crandall, R. (1980). Motivations for leisure. Journal of Leisure Research, 12(1), 45-54. Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of Tourism Research,6(4), 408-424. doi: 10.1016/0160-7383(79)90004-5 Crompton, J. L., & Mac Kay, S. L. (1997). Motives of visitors attending festival events. Annals of Tourism Research, 24(2), 425-439. doi:10.1016/S0160- 7383(97) 80010-2. Dann, G. M. S. (1977). Anomie, ego-enhancement and tourism. Annals of Tourism Research, 4(4), 184-194. doi: 10.1016/0160-7383(77)90037-8 Dann, G M. S. (1981). Tourism motivation: an appraisal...
Words: 1112 - Pages: 5
...and men in industry in Sweden: an empirical and theoretical longitudinal study. International Archives of Occupation and Environmental Health, 86(6), 709–716. doi:10.1007/s00420-012-0813-1 While recent studies show that workplace bullying is considered to be one of the leading causes of depression (Takaki et al. 2010), there has been very little research to show that by standing to bullying behavior has cause symptoms of depression. In this study, researchers used data in 2001 (T1) and 2003 (T2) to examine the risks factors associated with symptoms of depression among bystanders to bullying behavior...
Words: 1357 - Pages: 6
...PERCEIVED RISK AND THEIR INFLUENCES ON ONLINE SHOPPING Major Project Report Submitted for the partial fulfillment of the requirement for the award Of Master in Business Administration Submitted by: Under the Guidence Kamal Kumar Dr. Vibhuti Tripathi 2012MB35 School of Management Studies Motilal Nehru National Institute of Technology Allahabad – 211004 May, 2014 Introduction Online Shopping There are many factors that point toward the potential for rapid growth of online shopping in India. In terms of education, India annually produces 2 million college graduates including approximately 200,000 engineers and 300,000 technically qualified graduates. The government of India has been heavily promoting investment in the telecom sector in recent years with the number of telephones increasing from 55 million in 2003 to 621 million in 2010. During the same period, broadband subscribers grew from .2 million to 8.8 million. Penetration of the internet, however, is comparatively lower at 6.9 percent of the population in 2009 compared to the world average of 26.8 percent (Internet World Stats, 2010), pointing to growth potential in the Indian market. Electronic payment in India is also steadily increasing thanks to a large young population with growing disposable incomes. There is evidence that the current economic crisis encourages online shopping as more and more Indian shoppers are motivated to compare prices among retailers...
Words: 4268 - Pages: 18
...destination with no memory of the journey, having performed the activity safely and reliably while in another sense being quite detached from the experience. This altered level of consciousness is the starting point for the hypnotic process through an induction which focuses on relaxation, inner experiences, feelings and imagery (Heap & Naish, 2012: 7). It is generally accepted that hypnosis is a different experience to that of being awake or being asleep but debate remains over its true nature within academic and scientific circles (Karle & Boys, 2010:14). This essay will discuss the nature of hypnosis, focusing on the psychological and physical aspects while touching on the role of relaxation. Hypnosis is a complex psychological phenomenon and one which is difficult to find an agreed definition for. Indeed the American Psychological Association definition of hypnosis in 2003 is almost 300 words long but centres around hypnosis being a procedure of suggestions where one person (the subject) is guided by the other (the hypnotist) to respond to suggestions around subjective experience, changes in perception, sensations, thoughts or behaviours (Green et al, 2005). Hypnosis has also been helpfully and simply described as “focusing the attention in the suggested direction” (Mende, 2009) where the direction is one that supports health and well-being. The...
Words: 3691 - Pages: 15
... use of psychoeducation in mental health care under the following headings; Opportunities for psychoeducation in clinical settings Role of the nurse/therapist in providing psychoeducation Effectiveness of psychoeducation in enhancing mental health outcomes for people with mental disorders The current therapeutic model for the treatment of mental health disorders embraces a combination of pharmacological and psychological interventions. Psychoeducational methods are employed in clinical procedures for all mental health disorders and are critical to integrated health care (Bedell, Hunter & Corrigan, 2009). Creamer and O'Donnell (2008) refer to psychoeducation as education, which is specially targeted to psychological health and aims to produce changes in an individual’s knowledge, attitudes, and skills to improve health outcomes. This study is aimed at discussing what psychoeducation is, its role in clinical settings, its efficacy and how nurses figure in employing techniques attributed to psychoeducation. The study draws from evidence-based literature, including meta-analyses and research papers in the field. It is common practice to inform patients with any chronic disorder to be informed about their illness, prognosis and treatment. For instance, patients with diabetes will be educated on their treatment and how they can help manage the situation and not aggravate their condition. This concept is psychoeducation and is similarly rendered to patients...
Words: 3022 - Pages: 13
...THE INFLUENCE OF PERSONAL AND ENVIRONMENTAL FACTORS ON LIFE SATISFACTION IN THE ELDERLY PERSONAL AND ENVIRONMENTAL FACTORS THAT CONTRIBUTE TO AND INFLUENCE LIFE SATISFACTION DURING LATE ADULTHOOD ASSIGNMENT 4 FOR PYC4805 UNIQUE NUMBER: 714714 STUDENT 3350-133-5 JULY 2013 PYC4805 ASSIGNMENT 4 - Page 1 THE INFLUENCE OF PERSONAL AND ENVIRONMENTAL FACTORS ON LIFE SATISFACTION IN THE ELDERLY Table of Contents Page 1. Introduction……………………………………………………………………………………… 3 2. Discussion……………………………………………………………………………………….. 3 2.1 Environmental factors associated with life satisfaction………………………………….. 4 2.1.1 Social support…………………………………………………………………………… 4 2.1.2 Socioeconomic factors…………………………………………………………………. 4 2.1.3 Neighbourhood structure………………………………………………………………. 5 2.1.4 Facilities and resources………………………………………………………………... 5 2.1.5 Involvement in activities………………………………………………………………... 5 2.2 Individual factors and life satisfaction……………………………………………………... 6 2.2.1 Personality and character traits……………………………………………………….. 6 2.2.2 Physical health………………………………………………………………………….. 6 2.2.3 Financial resources…………………………………………………………………….. 7 2.2.4 Locus of control…………………………………………………………………………. 7 2.2.5 Personal autonomy…………………………………………………………………….. 7 2.2.6 Social engagement and sense of connectedness………………………………….. 7 3. Conclusion………………………………………………………………………………………. 8 4. References……………………………………………………………………………………….8 PYC4805 ASSIGNMENT 4 - Page 2 THE INFLUENCE OF PERSONAL AND ENVIRONMENTAL...
Words: 3454 - Pages: 14
...Factors influencing job satisfaction Nowadays, being a professional is byzantine complex journey universally. In most of the profession, the “next gen” is increasingly hunting for a technology-focused globe and constantly transforming. Trede (2012) mention besides being knowledgeable and skillful, the individual must also trait sense of responsibility towards themselves, others and organization. Today for a nurse to hold on and work blissfully in one work place is challenging due to dissatisfaction of their job. Tang and Ghani (2012) argued nowadays, even though there are abundant opportunities available in Malaysia, nursing is no longer popular as it used to be. Chaulagain and Khadka (2012) stated one of the issue raise in quality improvement program is job gratification among nurses as it is a crucial issue being faced by most healthcare organization. The efficiency of healthcare services is affected due to increase rates of nurse’s turnover and absenteeism resulting from low job satisfaction. Understanding the factors that nurses are satisfied and dissatisfied will enable interventional measures be taken to improve the working conditions. Whereas such understanding will not improve the retention rate, it will improve the nurses’ work performance leading to better quality care to the patient (Newman et al, 2002). Judge et al (2002) assert the most widely investigated in the history of healthcare organization psychology, job satisfaction is the most widespread research topic...
Words: 3712 - Pages: 15
...pp. 267-299). New York: Academic Press. Antonakis, J., & House, R. J. (2002). The full range leadership theory: The way forward. In B. J. Avolio & F. J. Yammarino (Eds.), Transformational and charismatic leadership: The road ahead (pp. 3–33). Boston: JAI Elsevier Science. Aquino, K. (1995). Relationships among pay inequity, perceptions of procedural justice, and organizational citizenship. Employee Responsibilities and Rights Journal, 8, 21-33 Avolio, B. J., & Bass, B. M. (1987). Transformational leadership, charisma, and beyond. In J.G. Hunt et al. (Eds.), Emerging leadership vistas. Lexington, MA: Lexington Books. Avolio, B. J., Bass, B. M. and Jung, D. I. (1997). Replicated Confirmatory Factor Analyses of the Multifactor Leadership Questionnaire, Center f or Leadership Studies, Binghamton University, Binghamton, NY. Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: Mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior, 25(8), 951–968. Retrieved February 16, 2008, from ABI/INFORM Global database. Barak, M. E. M., Nissly, J. A., & Levin, A. (2001). Antecedents to turnover and retention among child welfare, social work, and other human service employees: What can we learn from past research? A review and meta-analysis. The Social Service Review, 7(4), 625–661. Retrieved April 19, 2008, from ABI/INFORM Global database. Bass...
Words: 1635 - Pages: 7
