HR Memo
Candace Brock
HCS/131
November 16, 2015
Diane Rodriguez

Memorandum

TO: Human Resources
FROM: Candace Brock
DATE: November 16, 2015
SUBJECT: Interpersonal Relationships Development training classes Request

In order to enhance and improve employee relations and communication inside our health care office I would like to request the development of training classes on interpersonal relationships. These relations and their quality play a vital role in the communication and success of our facility. Factors such as supportive and defensive climates and the way we express ourselves determine the level of service we provide. Understanding the elements of communication and the characteristics of interpersonal relationships will provide a more stable and collaborative working environment.

Nonassertive behaviors inside the workplace have advantages as well as disadvantages. Being nonassertive means that you are a cooperative team player who is easy to please and avoids conflict. However being nonassertive often causes failure to complete tasks and have low self-esteem from not standing up for themselves. This type of communication comes with a higher amount of stress. Those who apply themselves nonassertively tend to let things go to avoid dealing with issues which intern can be dangerous for a health care facility.

Aggressive behaviors tend to be effective in preventing conflict to a certain level. Aggressive people tend to be angry, irritable and impatient. Most people tend to avoid those with aggressive tendencies in the workplace. This can be a real issue when team collaboration is a necessity. Knowing that you can openly discuss work place topics and ask for help from coworkers is an important process that in such case may not be a possibility.

Assertiveness is the key to success in interpersonal relations. Assertive people are more