...TARGETED SELECTION A MONOGRAPH BY WILLIAM C. BYHAM, PH.D. ® A BEHAVIORAL APPROACH TO IMPROVED HIRING DECISIONS (BASIC CONCEPTS AND METHODOLOGY) © Development Dimensions International, Inc., MCMLXXIX. Revised MMIV. All rights reserved. TARGETED SELECTION FOREWARD Accurate employee selection decisions have never been more vital to organizational success. Advances in technology and changes in organizational structure and responsibilities have increased the demand for high-quality job applicants who, if hired, will grow into productive contributors to organizational success. This demand, when combined with a competitive job market and significant legal compliance requirements, means that hiring processes and decisions are increasingly complex and challenging. Development Dimensions International, Inc. (DDI), offers a proven selection system called Targeted Selection® that, when properly applied, can produce positive results in a wide range of areas of concern to organizations, from turnover to on-the-job success and return on investment. Targeted Selection® incorporates the following concepts with the training necessary to apply them: > > > > > ® A BEHAVIORAL APPROACH TO IMPROVED HIRING DECISIONS (BASIC CONCEPTS AND METHODOLOGY) Organize selection elements into a comprehensive system. Apply effective interviewing skills and techniques. Use data integration to make the best hiring decision. Make a positive impression on applicants; sell them on the job and...
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...Developing a Selection Program Walter Porter College America The basic principles organizations must follow to develop a selection program that is both legally defensible and ensures hiring the most qualified applicants. The organization needs to find the right person for the right job is critical to the success of any organization. The hiring process at the organization must do this as well as meet the test of public sector accountability and mandated requirements. The Department of Human Resources must developed procedures and this guide to assist departments in conducting a defensible hiring process that is objective, fair, consistent, job related and documented. The department managers are responsible for selection decisions needs to follow a consistent procedure and make use of the same tools to minimize the potential for subjectivity and liability in the selection process. The company’s hiring practices must follow the Federal Uniform Guidelines on Employee Selection and state law that requires all personnel actions be based on merit and fitness, and must comply with the company’s Equal Employment Opportunity Plan. The four areas of the hiring process that have the potential to subject the company’s to challenges and liability are Recruitment, Testing, Interviewing and Selection. The hiring department head/appointing authority is ultimately responsible for ensuring that selection decisions follow defensible hiring practices as outlined in this guide. As...
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...Employee Selection and Performance Appraisal March 29, 2013 Analysis of the Employee Selection and Performance Appraisal Methods in the Department. Because of the competitive nature of any business, the need and demand of an optimized labor force is critical to the success of any organization. Businesses are consistently searching and recruiting for qualified and retainable personnel. I will discuss in detail the process of interviewing and selecting that has proven to be both rewarding and successful for the organization. Interviewing and Selection Process Before the interviewing process, potential candidates, whose resume’s and applications have been reviewed and found to have met the qualifying factors for the positions, may be called by the hiring official for a brief notification and/or phone pre-screening. Step 1: Develop Behavior Based Interview Questions These questions gives the hiring officials insight on how the candidate would act in specific knowledge and experiences as related to the position being filled; Step 2: Conduct Behavior Based Interview The behavior based interview is one of the most important tools DHS uses to assess the qualifications of the potential candidates, it is a thorough indicator of the candidates future performance and aids in the detection of how an employee will perform, once hired, in certain situations. Step 3: Assess the Candidate In this step the hiring official evaluate...
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...Outback Steakhouse HRM 530 November 14, 2011 Dr. West Discuss how the employee selection methods at outback Steakhouse help the organization achieve a competitive advantage. In most business the selection process is one of the most important parts of the business. The employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage by hiring employees who fit their needs and there strategic plans. With this method Outback can determine if an employee will fit with not only the job but the organization itself (Stewart & Brown 2009). Outback employees had to take care of others, and they were accountable for doing so. Outback Steakhouse have a competitive advantage because they chosen the right people through having a realistic job preview and testing methods. By Outback Steakhouse taking this approach it keep turnover rate down low and employee commitment high. By having the job preview this is the first step to eliminating employees that just don’t have the commitment and will know if the job is right or not. Choosing the right employees can improve the efficiency of the other human resource practices and avoid various problems. This method benefits Outback Steakhouse because it allows more time to focus on the customer. “ With the Human Age accentuated by demographic shifts such as aging workforces, worsening talent mismatches, the collaborative power of fast-evolving technologies and the need for companies to do more with...
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...Selection Tools Supermarket Job • 1.0 Identification of Three Selection Tools for a Supermarket Section A properly designed and well executed employee selection process is important for a company because it makes employee perform better, it decreases employee mischief and leads to better employee attitude, higher company productivity, and less turnover. For a company to remain competitive nationally and internationally they need to have an effective recruitment and selection protocol; a good selection is paramount in the hiring process. It’s the difference between a good hard-working employee and an employee who may not uphold the ideas of the company. A good selection process can reduce the number of applications one may have to choose from. The three selection tools that would be considered for a hiring program at a supermarket would be employment history, interview process and background check. A supermarket employee must be considerate and helpful to the many people they serve. Employment history can usually be determined through the application process. It shows the person responsible for hiring the types of jobs the applicant has held in the past, the length of employment, the reasons why they are no longer employed, and how often the applicant has moved from one job to another. Since there’s usually a high turnover in this industry, most hiring managers would like to reduce the number of employees that leave and may be able to monitor this through...
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...employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage: a. Effective selection provides many benefits. Hiring highly motivated employees who fit the organizational culture along with providing a positive employee experience keeps turnover low. Low turnover reduces disciplinary problems and diminish costs related to replacing employees. b. Rigorous employee selection process rooted in Outback Steakhouse’s principles and beliefs help the organization hire employees able to keep the commitments of the company. Using a well thought out assessment and selection process can consistently assist in selecting the best and brightest employees. Identifying and selecting top performers is the key to achieving a competitive advantage. c. The key for effective staffing is to balance job fit and organization fit, as well as achievement and potential, in ways that align staffing practices with HR strategy. Employee selection can accurately predict future performance. Employee selection can improve productivity, decrease turnover and surpass business objectives. II. The following describes the importance of employee fit to Outback Steakhouse: a. Outback recognized the importance of employee fit early on. They recognized you cannot send turkeys to eagle school. Smart leaders hire smart employees. If they start with the right people and provide a positive employee experience turnover stays low. b. Outback employee selection for hourly...
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...Date: March 16, 2016 To: Google Management Team From: Hailey Muzyka ------------------------------------------------- Topic: Evaluation of Google’s Selection System Management Team, The evaluation of the newly implemented selection system consisted of analyzing the key issues of the old system, the goals for why Google changed its system, the process used to evaluation, the positives and negatives of the new system, and recommendations for future efficiency changes. Please review the evaluation results and direct your thoughts and future directions at your convenience. Key Recruitment and Selection Issues The key issues that prompted a change in application processing was the efficiency of selecting the most suitable applicants through application review, interviewing, and testing processes. Google’s algorithms have been able to sort through applications, reducing recruiter’s hours spent on reviewing applications however, are there any negatives to these algorithms? A more efficient process was required to reduce recruiter’s time spent on interviewing candidates, as half a dozen interviews was a lengthy process for both recruiters and applicants. Goals for change Google’s selection system previously required successful applicants to have a 3.7 GPA. Strictly focusing on academics, management was not satisfied with the outcomes of the system, they were not attracting the type of employees they wanted. Also, by focusing on GPA, there is assumption that they mean to...
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...Safe Hiring How can you avoid bad hiring in the corporate world? In this reaction paper I will integrate the different approached of safe hiring in order to know the level of significance to have sufficient and reliable employees and also to prevent future predicaments in the selection and recruitment process. In some companies because of the urgent hiring’s due to diversification of the globalization their recruitment and selection process is somehow profane that they rush the most important and relevant purpose of having a valuable asset of the companies which are the employees. Here are some important factors to have a valid and acceptable applicant/s in the employment recruitment process: first and foremost it is the responsibility of Human Resource Representative or any personnel that will interview and accept the application forms of the applicants to be thoroughly checked and to know how to hire in the first place. How to hire in the first place? This chronological idea of having a safe hiring is very prominent now a days that is why the first thing to actually acknowledge is the importance of “why do they hire and how?” this phrase is important because this will be one of your bases in hiring a good and satisfied applicant that relates to the job description and job specification in the selection and recruitment process. Second are the rules and strategies on how to collect a clear and complete data of the applicants. Here are some tips and guidelines in...
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...look for talented individuals and make them a part of the organization who can contribute to the growth. The process of selection is a very painstaking process that requires rigorous research and hunting, only then the right individuals is selected. The importance of quality employees is essential for the success of an organization. The real worth of Human Capital has only been truly recognized over the past decade or so, since then all the well-to-do firms have started investing heavily in it. The process of selecting new recruits is a vital function in its own, where a wrong decision can turn out to be a disaster for the organization. The ultimate goal of selection is to obtain the most suitable candidate for the position in question. As mentioned earlier, the importance of human capital has been truly realized just recently, therefore in this new era of technology HRM has also come of age. There are countless solutions and softwares being developed on continuous basis to facilitate recruiters in selecting the best possible candidates for any desired positions. Almost all the professionally sound firms conduct thorough analysis and recruitment tests for new candidates. With the competition getting stringent by the day, the development of technology has enabled firms to keep themselves aligned with the competition on the Human Resource front. For selection of new candidates every firm have their own unique criterions, but some factors stay universal with all the firms in order...
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...“If an HR person is trying to choose people for an organization, knowing their values are very important-if they are not consistent with the organization’s values they are not likely to stay very long.” Professor Rodger Collins The aim of this report is to: • Identify and assess at least 4 factors that affect an organisation’s approach to attracting talent. • Identify and explain at least 3 organisation benefits of attracting and retaining a diverse workforce. • Describe at least 3 factors that affect an organisation’s approach to recruitment and selection. • Prepare a Recruitment Authorisation Request to the MD comparing and contrasting the benefits of at least 3 different recruitment methods and three different selection methods. The Identification and Assessment of 4 Factors Which Can Affect an Organisation’s Approach to Attracting Talent Does the vacancy need to be filled? If a member of staff has left or is intending to leave in the near future, can the vacancy be filled by splitting the job between other employees? To investigate the possibility of this a job analysis would be required to gain information from the leaver and line manager via the exit interview process as to the feasibility of absorbing the required tasks into existing employee’s workloads. Why does the vacancy exist? As previously mentioned an exit interview would be carried out by the line manager, the primary aim of the exit interview is to learn reasons for the person's...
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...HIRING AN ASSISTANT MANAGER Gloria Howell OMM618Human Resource Management Professor Lora Reed February 17, 2014 Hiring an Assistant Manager; An HR perspective on hiring and job analysis Individuals think that hiring is an easy thing, until the opportunity to do so is presented as a Senior Manager for Vision Adult Day Center; the center needed an Assistant Manager. Those who work in the field of human resources know firsthand the challenges in creating a job description, recruiting, interviewing, testing, hiring, training and developing employees. It seems the HR process is never fully complete and it is through a job experience as a Senior Manager and through research of human resource theories and topics that fully examine the challenges in doing so. This paper is a theory of what would happen when hiring a replacement for a management position and will outline a job description, recruitment and selection strategy as well as testing and interviewing for the position. This paper will also discuss job performance, evaluations, salary and training and development. The first step in finding a replacement for the position would be to create a job description. According to Dessler (2011), a job description is a written analysis of what the jobholder actually does, how the responsibilities are performed and under what conditions. The knowledge, skills, responsibilities and stipulations are then written down to use a basis for assortment. This was a very challenging aspect of this...
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...Management instructor’s Manual Recruitment and Selection: Hiring the Right Person A two-part learning module for undergraduate students By Myrna L. Gusdorf, MBA, SPHR Project Team Author: Myrna Gusdorf, MBA, SPHR SHRM project contributors: Bill Schaefer, SPHR Nancy A. Woolever, SPHR External contributor: Sharon H. Leonard Editor: Katya Scanlan, copy editor Design: Blair Wright, senior graphic designer © 2008 Society for Human Resource Management. Myrna Gusdorf, MBA, SPHR Note to HR faculty and instructors: SHRM cases and modules are intended for use in HR classrooms at universities. Teaching notes are included with each. While our current intent is to make the materials available without charge, we reserve the right to impose charges should we deem it necessary to support the program. However, currently, these resources are available free of charge to all. Please duplicate only the number of copies needed, one for each student in the class. For more information, please contact: SHRM Academic Initiatives 1800 Duke Street, Alexandria, VA 22314, USA Phone: +1-800-283-7476 Fax: +1-703-535-6432 Web: www.shrm.org/hreducation 08-0872-IM Part I – RECRUITMENT When HR planning indicates the need for additional labor, organizations have a number of choices to make. This may be the first step in a full-scale recruitment and selection process, but sometimes hiring additional employees is not the best method to obtain...
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...do not have any arrangement of training for the interviewers because of their wrong assumption that it is not much tough to take an interview. Management thinks that it is a waste of money to arrange training for the interviewer. But it is totally wrong. Training can help an interviewer in many ways. Telecommunication companies can get benefit if they provide training to the interviewers. Many companies do not have organized approach of interviewing. They can not select a right person properly due to lack of organized approach of interviewing. Interviewers come to know a systematic approach of interviewing interviewees through training. Training helps interviewer to make structured questions for the candidates that is helpful to select right candidates for the company. For different department questions should be different. Technical persons have to face technical questions more than other questions. All these patterns of questions should be learnt by training. A telecommunication company can go down through hiring of wrong persons. So hiring decision is one of the important decisions for a company. One or two bad hires can be the end of many companies. A large amount of money is spent during the recruitment process. If a company can not select a right person for the company then it will be the...
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...Chapter 6 Case Study #1 Nike Hiring Gets Off on the Right Foot pages 284 – 285. 1) What do you think are the prime advantages and disadvantages of Nike’s computer-based interviewing system? Advantages of computer assisted Interviewing system: a) Weeds out undesirable applications: In computer based interview system the applicants whom management thinks are eligible for the job according to qualification, work experience and achievement of an applicant in his/her career is called upon for the interview. This helps the company screen out un- important applicants and in turn save their time in interviewing only required applicants. b) Saves company’s administrative costs: Company during their interview season sees an increase in their administrative expenses which includes mainly the travel reimbursement that all candidates gets during their journey to interview location. Nike being one of the largest manufacturing & retail oriented company; it needs recruitment process almost the whole year. If they spend. Therefore company’s expenses would be very high and at the same time, may not be productive as out of huge number of candidates who have applied, only few would be matching the job profile. c) Time efficient: it saves time for both management involved in recruitment process & candidates who may have to undergo long interview process. Management can utilize that time for its productivity & handling its other important issues. d) No routing errors. If the system...
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...Unit 3 Assignment The Hiring Process Jessica Berry Small Business Management AB209-01 July 22, 2014 Interviewing is a very big part in the selection process of employees, it gives the employer a chance to meet the job candidate, and get a general idea of who they are. The problem I find with interviews is that the job candidate can give you all the right answers, but are they deceiving you just so they will be hired. Are their answers to the interview questions honest, or just what they think I want to hear? Interviewing can be helpful in the selection process, but it should not be the only step (Longenecker,2014). GBC is a very small company at this point, so the owners (Scott, Wayne and Myself) would be the ones in charge of recruitment and hiring for the company. I would do most of the work, but would keep them involved in the process and the three of us would make the final selections. There would be 5 steps in GBC Cleanings’ hiring process. The first step we talked about last week, and that would be determining exactly what the company needs and then posting a job on an employment website. This would be something that I would handle for GBC. The second part of our process would be reviewing the applications and selecting the best candidates for the job. This would be handled by all three owners, because Scott and Wayne know more about what they are looking for in a custodian or equipment operator. I would definitely want their input during this process. The third...
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