...Identify five specific ethical issues that 21st century ethical managers must confront. Which of the ethical perspectives described in this chapter seems best suited to resolve such ethical issues? Why? In studying and evaluating ethics and legal aspects in business, it is right to be concerned with the potential ethical issues that managers face in the 21st century. There are countless legal and ethical issues faced by managers in today’s business world, and sometimes unless you are the one in the management position it is likely that you are completely oblivious to the legal and decisions faced by managers. There are however, some legal and ethical decisions that are quite common and can be readily identified or recognized by the public’s eye as a result of mass media or common knowledge. Among the recognizable ethical issues are bribery, discrimination, deceptions, falsifying financial documents, and violation of worker’s rights. First, when it comes to bribery, the ethical issue often occurs in global business due to the undefined lines of business overseas. Companies are bound by the Foreign Corruptions Practices Act (FCPA)that defines lines for global business however not all global businesses practices such high levels of ethics as the United States and influence and bribery, sometimes named gifting or courtesy, may be hard to identify outside of the United States. The FCPA website identifies “Financial institutions [as] the most impacted group under the legislation...
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...Ethical Issues in Management Whilst society is essentially based upon performance and profit, it is not unusual to find that ethical issues abound in the process of the performance review. Social, moral, and economic pressures can also influence the ethical issues which are bound up in the performance review. To further complicate matters, there are often legal aspects that have to be considered, along with the ethical issues, that are influenced by the social, moral, and economic pressures, that are all bound up in the process of the performance review. It is hardly surprising that most managers and supervisors dread this part of their job. The following will describe a workplace example of the performance review process, including two ethical issues faced by the managers, the social, moral, and economic pressures that could influence the ethical issues, and some legal aspects faced during this process. Performance Review Process The Company, a successful retail corporation, has a policy of annual reviews for in store hourly employees on their anniversary dates. The reviews are on preprinted forms with number scores ranging from 1-poor to 4-excellent in twenty-five different categories. Annual raises are based on performance and the Company does not have an annual cost of living raise. Most in store hourly employees, in position for more than four years, will reach a raise cap for the position and then only receive a $0.05 an hour raise unless they have an excellent score...
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...Organizational Issues ETH/316 June 10, 2013 Viewing the short film Lighthouse in “The Responsibility Project Website,” the organizational issues was exhibited. Ethical principles are something to be focused on by the organization’s issues. By watching this short film “Lighthouse” it was abundantly clear how important ethical principles are in any organization and how this can alter and influence them. “A grumpy lighthouse keeper tests and redefines his own limits of responsibility.” (June, 2008). The issues in the film are important in this case because it is clear how a normal shift things are not going right, and there would be nothing, which could make things go any worse. There are many times when an employee will rather stay in bed for the day. Incidents happen, and things are out of one’s control, the easy thing to do is throw in the towel; however this is not the thing to do. Mishaps occur, and when it does, one should assess what is occurring at work. In this situation the light can be fixed, and used the equipment utilized for this job. The lighthouse keeper looks as there was not a solution, and at the time he did not view what was available to fix this problem. In this case the best thing for the lighthouse keeper was not to panic. Darkness may appear in a job, but there is always options, in this case the light at the end of the tunnel. The film “Lighthouse” teaches when one thing fails, go at it another way, the people came together and helped the lighthouse...
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...Wal-Mart in China In the United States, Wal-Mart has become the leader of all retail stores and is the largest retailer than any other dominating the industry with stores in the international market. The company operates in 27 countries including Canada, and the United Kingdom (Farhoomand, & Wang, 2008; Wal-Mart, 2014). Wal-Mart was founded in Rogers, Arkansas by Sam Walton (Wal-Mart, 2014); and throughout the years it grew into a successful business. When Mr. Walton created Wal-Mart, he defined his business in three distinct objectives: individual respect, customer service, and strive for excellence (Hayden, et al., 2002). At that time, he utilized the “pricing philosophy” as one part of his corporate management strategy; this technique involved selling high quality, brand name products at the lowest price and has remained the same since Mr. Walton first opened the store (Farhoomand, & Wang, 2008; Hayden, et al., 2002, p. 16). Wal-Mart became a departmentalized, discount retail business and although the company launched its business in small-towns it expanded into larger cities (Farhoomand, & Wang, 2008; Hayden, et al., 2002). To accomplish his corporate aforementioned goals, Sam established two distinct rules; the first, the “Sundown Rule” in which an associate must logically provide an answer to a request or question from a customer or supplier within 24 hours (Hayden, et al., 2002, p. 16). Second, the “Ten Foot Rule” in which “an associate must greet, smile, and attend...
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...Ethical Issues in Management Shawnez M. Mckenzie MGT216 September 2, 2010 Carrie Baird Ethical Issues in Management Managers are faced with daily decisions to ensure that they are leading by example in their managerial position. Managers must make sure their actions are fair, honorable, and reasonable to employees and customers is the groundwork of good ethical decision making. In today’s society ethical issues are becoming extremely complicated because of global and diversification in corporations. A broad explanation of diversity stems from personality and work style to all the visible dimensions such as age, race, ethnicity, or gender and to also to be influenced by religion, social economics and education (Lockwood, 2005). In this paper, I will describe moral and ethical issues faced by managers; explain the relationship between social issues and ethically responsible management practices apply to diversity; an example of a workplace diversity ethical dilemmas and the legal aspects management face while dealing with the issue. In addition to legalities governed or should be governed. Managers have a reasonable ethical duty to uphold the policy and the procedures of the company, so their ethical and morality is essential to employees. Managers are faced with various issues such as: diversity, work ethics, and discipline. However, diversity plays a major role in how an organization which can exemplifies that they are a company that can be open to an assortment...
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...ExxonMobil and the Chad/Cameroon Pipeline A CEO of any multi-million dollar company is always left with ethical dilemmas that affect their profession. Most of these ethical dilemmas always center on employees, personal beliefs and environmental issues. In this case CEO Lee Raymond of ExxonMobil, was faced with the decision of building a pipeline in Chad and Cameroon. Until a Certain point in time, the pipeline was a shared interest among Shell and TotalFinaElf. However both the companies have backed from the project, due to future economical issues. Although on paper it seems that both companies were doing the best for the environment, but it was an environmental risk that these companies were facing. If such environmental risk was to take place the company could face up to billions in lawsuits. The CEO Lee Raymond was faced with the decision of whether building the pipeline would be ethical or not. Other than environmental factors, there were many other issues standing in his way. For example the lively hood of the people in Chad and Cameroon will be affected, as well as the indigenous people of Cameroon. Nearly 64 villages and their citizens will be affected by the construction of the pipeline. However the biggest dilemma that Lee Raymond faces is that if not ExxonMobil, than another company will continue with the project. There are many ethical issues surrounding the construction of the pipeline, such as corrupt politicians, the environment and the people. Developing...
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...information and make it useful and accessible to everyone. The management believed it should put the users first. Google faced indirect and direct competition from several competitors. Synopsis of Case Google was founded in 1998 by two graduate students. Google faced significant competition from competitors such as Yahoo, Microsoft, WebMD, Kayak, Monster.com, Amazon.com, and others. Google was subject to increased regulatory scrutiny that had a negative impact on the company. Google faced internet security issues and security breaches. Google was facing some important issues and concerns that could affect not only its future growth but its very survival. In order to ensure their survival the corporation needs to implement better planning procedures, establish plans for diversification, and train the undereducated employees, to increase work quality. Relevant Factual Information about the Problem or Decision the Organization Faced Google currently faces several challenges that range from things such as legal action, international risk, internet security issues, revenue and growth sustainability, and recovering from losses. As Google continues to grow and continued purchasing other companies such as its acquisitions of YouTube, DoubleClick, and Postinie. It may not lead to more revenue and acquisitions may become difficult in the future. As the company continues to grow management will be challenged to find new and innovative ways to maintain a strong corporate future. ...
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...Business Ethics and Ethical Reasoning Managers are faced with daily decisions to ensure that they are leading by example in their managerial position. Managers must make sure their actions are fair, honorable, and reasonable to employees and customers is the groundwork of good ethical decision making. In today’s society ethical issues are becoming extremely complicated because of global and diversification in corporations. A broad explanation of diversity stems from personality and work style to all the visible dimensions such as age, race, ethnicity, or gender and to also to be influenced by religion, social economics and education (Lockwood, 2005). In this paper, I will describe moral and ethical issues faced by managers; explain the relationship between social issues and ethically responsible management practices apply to diversity; an example of a workplace diversity ethical dilemmas and the legal aspects management face while dealing with the issue. In addition to legalities governed or should be governed. Managers have a reasonable ethical duty to uphold the policy and the procedures of the company, so their ethical and morality is essential to employees. Managers are faced with various issues such as: diversity, work ethics, and discipline. However, diversity plays a major role in how an organization which can exemplifies that they are a company that can be open to an assortment of employees within the organization. According to Thomas (1992), dimensions of workplace...
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...Introduction The face of business is ever-changing, and companies must evolve to stay relevant within the industries in which they operate. This evolution of business brings about many changes to the operations of a company, as well as development of the people who execute the operations. As we have seen in the InterClean simulation, there are many factors that can make or break these changes. A case for change must be present, and having a well laid out plan for the business and the people will help identify any potential issues that may arise. The following will identify companies that have faced change, some which have executed it successfully, and some which had issues or errors with the execution of their plan. While some companies faced personnel issues, others have faced branding or customer issues, all which have an impact on the success of a change. Conclusion As we have seen, the management of a change within an organization, or related to a merger of two companies into one, can be a volatile time for a company. To be successful, a solid plan that encompasses the needs of the stakeholders, including the customers, employees, and shareholders, must be instituted. The AOL and Time Warner merger was successful, largely due to the fact that they had a well established plan, had a leader who believed in that plan, and executed that plan as designed. On the other hand, the Kmart merger with Sears was not successful, as they were not prepared for that their industry...
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...resource issues faced by the companies affected by the earthquakes in Christchurch, New Zealand. As a human resource consultant working for the New Zealand government, four human resource solutions will also be discussed and suggested in order to assist these companies with the problems faced after the earthquake. The key issues brought about by the earthquake are; the shrinking talent pool for staff and the senior management, a fall in demand, a decrease in the morale of both staff and management and the temporary chance of Christchurch’s population to fall. It is important to address these issues because they affect the operations of the companies in a very negative way. These issues can be dealt with by using solutions which have been utilized in other countries which have faced natural disasters, as well as creating new ideas for future problems caused by such disasters. The issues and propositions will be discussed in further detail. Even though there is a low chance of such an event occurring in New Zealand again, they still leave companies not well prepared for the consequences of such an experience (FM Global, 2009). HUMAN RESOURCE ISSUES: The very first issue Christchurch faced was the shrinking talent pool of both their staff and senior management within their companies. This is due to the fact that people living outside Christchurch are less than likely to move to the town for work, due to the fear of experiencing another devastating earthquake. This issue will also...
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...dealing with Fred: Since the Eric has already sighted the major concern with Fred is that his unwillingness to train and transfer his responsibility to local engineers and his inability to work with the regulator is the major problem with Fred. Hence this situation can be better dealt by Eric personally supervising Fred and assigning him task with a limited dead line to each task. * Global expansion: The second major issue with Eric is the issue of the rising global presence of the company, as the company could not solve the expatriate issue. Hence company is facing a hard time when it’s needed to be established and to be made as a global company. As the main part of the strategy is dependent upon repatriation policy, where the growing numbers of repatriates are not meaning fully responding the debriefing and career counseling sessions. Hence this repatriation issue is affecting the long-term strategy development of the companies expatriate issue. * Solution of Global expansion: The repatriation issue is affecting the policy makers for the fast expanding company and to train its employee and must be handled with greater care where the solution to this could be in which each repatriate can be given a daily questionnaire that when the employee is at the assignment can fill it up further could...
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...key strategic issue for all corporations in the United States involves labor relations (Mello, 2009, p. 540); the programs utilized within U.S. organizations may impact employee morale, productivity, adaptability and cooperation. Labor relations involve management’s ability to or strategies utilized to prevent and resolve workplace issues with employees. For example, Germany's Volkswagen utilizes a program called, Works Councils (Finkin, & Kochan, 2014). This program allows employees to share their work to reduce working hours rather than allow management to lay off employees at the company. On the other hand, Southwest Airlines, and Kaiser Permanente tailored programs specific to fit their individual company needs (Finkin, & Kochan, 2014). Lima Tire Company, a subsidiary of Treadway Tire Company was having issues with high operational cost and high turnover among foremen. Although the programs that were designed to control labor relations for the company; they were not effective as the company hoped. The company still faced the issue of a dysfunctional organization (Skinner, & Beckham, 2008). So, what are some of the strategies utilized by U.S. union free organizations today and why is it critical to the success of an organization to meet its goals and mission? This paper presents a summary of Lima Tire Company, a non-unionized organization, provides an alternative to handling its major problems, and provides a recommendation to help with the major issues. Brief Case...
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...Ethical Issues in Management Discipline is very important when it comes to the workplace. In order for a company to run properly, they must establish guidelines that all employees are required to follow. The company should also incorporate reprimands for when employee fails to act out a certain guideline. If a manager allow certain employees to break rules this causes tension in the workplace because this makes other employees feel inferior. It also allows the employees who are breaking the rules feel like they can do whatever they want. This paper will address the moral and ethical issues faced by managers, how the relationship between social issues and ethically responsible management practices relate to discipline, a workplace example of an ethical dilemma related to discipline, what legal aspects did management faced during this dilemma, and what legalities governed or should have governed the decision. Managers utilize moral expressions in their lingo for a lot of different reasons. In some situations the manager uses moral for opposing reasons. Managers use moral to talk to make issues clear and easy to understand. They also use it to incorporate norms that are relevant to society. Managers are faced by moral and ethical issues every day. In order for managers to enforce these two issues properly they must come up with ways to fairly handle or address the situation. There are several ways that morals and ethics are related to discipline. A manager...
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...Gap Analysis: Riordan Manufacturing Riordan Manufacturing is faced with some issues, challenges and opportunities to increase their sales and profitability, improve employee satisfaction, and improve their customer relationships in an effort to help them remain competitive in the marketplace. In this research an analysis will be conducted to evaluate the situations that face Riordan Manufacturing. This analysis will identify the issues and opportunities, explore the stakeholders’ perspectives, and review the problem and the end state goals. Once the analysis is complete the leadership team at Riordan Manufacturing will be able to put together a problem solution to begin to tackle the issues faced by the company. Situation Analysis Issue and Opportunity Identification “Riordan Manufacturing is a global plastics producer employing 550 people with a projected annual earnings of 46 $million” (University of Phoenix. n.d., p 1). The company is owned by Riordan Industries a Fortune 1000 enterprise with revenues over $1 billion (University of Phoenix. n.d., p 1). Over the past two years Riordan Manufacturing has experienced declining sales and uneven profits (University of Phoenix. n.d.). This change forced Riordan Manufacturing to make some strategic changes in the way they manufacture and market products and its sales processes. The strategic changes prompted Riordan Manufacturing to adopt a customer-relationship management system (CRM) which allowed customers to be serviced...
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...star engineer at SEC, to almost losing his position with the company. This was all due to Gary’s lack of project management skills and Henry Larsen’s, lack of support and unethical guidance. Gary Allison did not have the tools or project manager experience to successfully meet the expectations of the company or the requirements of the project. Unfortunately project managers get picked based on availability and not necessarily because they possess project management skills. However, an inadequately trained and/or inexperienced project manager can doom a project as was the case with Gary and the Orion Shield Project. Gary encountered many technical, ethical, legal, contractual and project management issues. Gary’s lack of project management experience was obvious from the very beginning of the project. Many factors contributed to Gary’s failure as a project manager. Gary’s inexperience in project management, his bad communication with the customer and his not being honest with the customer contributed to the failure of the Orion Shield Project. Gary should have informed his counterparts of his missed deadlines and poor test results. Project Management, when effectively employed has produced many advantages to companies such as effective utilization of resources, lower costs, shorter development times and improved productivity (Schwalbe, 2010). Technical Issues One of the technical issues that Gary faced was the requirements; the technical specifications expressed...
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