...Corporate Social Responsibility – Issues and Challenges with reference to Bhopal city. Ms Charu Modi Ms Ankita Rajdev Ms Meenal Pathak Assistant Professor Assistant Professor Assistant Professor JSSGIW – FOM JSSGIW – FOM JSSGIW – FOM 08871312197 09893299224 09989773177 Abstract Corporate Social Responsibility is the term used to define organisation’s commitment to the society and the environment within which it operates. Corporate initiative to assess and take responsibility for the company’s effects on the environment and impact on social welfare. The term generally applies to company efforts that go beyond what may be required by regulators or environmental protection groups. Stakeholders like employees, community, suppliers and shareholders, today are redefining the role of corporate taking into account the corporate’ broader responsibility towards society and environment, beyond economic performance, and are evaluating whether they are conducting their role in an ethical and socially responsible manner. As a result of this shift many forums, institutions and corporate are endorsing the term Corporate Social Responsibility (CSR). In Bhopal companies like BHEL and Crompton and Greaves etc are practicing the Corporate Social Responsibility (CSR). But still there are many companies that are lacking behind in CSR practices. A lack of understanding, inadequately trained personnel, non availability of authentic data and specific...
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...E-commerce and CSR issues In the words of Alejo and Joan (2005), regarding E-commerce and its Corporate social responsibility issues, “Reality is virtual, virtual reality-the reality that exist in the form of bits and bytes activated by electromagnetic energy and made powerful by IT and the internet-has changed the way we relate to one another. It has also revolutionized economics and business”. The authors state that while e-commerce, the sale of goods over the internet, has boosted online sales, especially products like books, CDs and computer products; it has also raised important new ethical challenges. These challenges revolve around four main issues: security, privacy, identity and transaction non-refutability. There is no doubt that a new ethical dilemma has arisen and these authors propose two universal principles that must be upheld by internet commerce. The first ethical challenge of internet commerce is security, commonly referred to as “hacking”, ‘cracking”, or “page jacking”. Internet security breaches involve trespassing or breaking into computer networks, websites, and mailboxes. Hackers will steal information from confidential files, steal services or damage a system by swamping a PC, a server or a network. The second ethical challenge relates to privacy, which involves protecting the collection, storage, processing, disseminating and destruction of personal information. They continue that no one is anonymous on-line and what is nirvana for direct...
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...global organisations in implementing corporate CSR policies Prepared for John Toth Prepared by Emma Wimhurst 10 November 2013 Contents Section Page 1 Introduction 3 2 Definition of Corporate Social Responsibility 3 2.1 Carroll’s pyramid of CSR 3 2.2 Theoretical clusters 4 2.2.1 Instrumental theories 4 2.2.2 Integrative/Political theories 4 2.2.3 Ethical Theories 4 3 Implementation of CSR 5 4 The Body Shop: core purpose 5 5 Balancing act 6 6 Heightened awareness 6 7 Cost Implications 7 8 New Look: Stakeholder’s conflict 8 9 Challenges 8 9.1 Increased responsibility 8 9.2 Daily implementation challenges 8 10 Recommendations 9 11 Conclusion 10 12 Appendix one: The Body Shop 12 13 Appendix two: New Look 14 14 Appendix three: Carroll’s Pyramid 17 15 Appendix four: Schwartz and Caroll Venn diagram 18 16 Appendix five: Ethical Trading Initiative 20 17 Bibliography 21-24 1. Introduction This report identifies the key challenges faced by organisations with a global supply chain in implementing Corporate Social Responsibility (CSR) policies. The Body Shop (appendix 1) and New Look (appendix 2) are UK based companies, with a global trading presence and both depend on a global supply chain for the purchase of their products. In 2013 both companies remain committed to CSR and ethical trading. These companies have been...
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...only global footwear manufacturer with production in the United States. Sales for its products were estimated to be over $2.0 billion. The company prides itself as the only footwear manufactures to with production factories on US soil. The current CEO is Robert De Martini. New-Balance athletic company still remains a privately owned company. The company owns five factories in the Unites states. Two in Massachusetts and three in Maine. What makes New-Balance company rise above other companies in terms of CSR, is the current owners James and Anne Davis; continued commitment being socially responsible and “giving back” to stakeholders. Under The stewardship of the Davies, New-Balance Company had always strongly braced corporate philanthropy, encouraged employee volunteering and ensured compliance in factories overseas. There are four areas existing or emerging issues with high potential to affect Footwear Company in the foot industry: • Concerned human and labor rights issues. Issues such as maximum work hours, health and safety in factories, use of temporary workers, transparency, responsible purchasing practices and “exit strategies” when closing factories overseas...
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...RESPONSIBILITY ISSUE BRIEF AND ROADMAP REPORT FOR PREPARED BY: Coro Strandberg Principal, Strandberg Consulting MAY 2009 CSR and HR Management Issue Brief and Roadmap 2 ISSUE BRIEF AND ROADMAP OBJECTIVE • To understand the foundational elements that need to be in place to foster a high performance CSR (corporate social responsibility) organization and develop a framework or roadmap for firms wishing to become a high performing CSR organization. AT A GLANCE • Human resource professionals have a key role to play to help a company achieve its CSR objectives. Employee involvement is a critical success factor for CSR performance. Human resource managers have the tools and the opportunity to leverage employee commitment to, and engagement in, the firm’s CSR strategy. • High performing CSR organizations foster a culture of CSR and fully integrate CSR throughout their operations, rewarding and incentivizing CSR decisions and initiatives. • Employees prefer to work for organizations aligned with their values; thus, incorporating CSR into the employee brand can enhance recruitment and retention, particularly in tight labour markets. • CSR can be applied to the HR toolkit, resulting in a roadmap or pathway for human resource practitioners to follow who wish to contribute to the achievement of their organization’s sustainability and business aspirations, thereby improving social and environmental conditions locally and globally. CSR and HR Management Issue Brief and...
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...REPORT Corporate Social Responsibility: Innovation and Business Skills Australia March 2011 Better business through innovation... Acknowledgements IBSA wishes to acknowledge the work of the project team who have prepared this report. CSR Sydney www.csrsydney.com David Morrissey Franziska Kleedehn Sustainability Learning Institute Bruce McKenzie Cheryl Hardie Ian Hardie Andrew McKenzie Damian Collins www.sustainabilitylearning.com.au IBSA is grateful to the large number of people and organisations who have supported IBSA in this project and who participated in workshops and in other ways contributed their time and insights. For further information about this report or any other work being undertaken by Innovation & Business Skills Australia Ltd, please visit www.ibsa.org.au. Innovation & Business Skills Australia Ltd Level 11, 176 Wellington Parade East Melbourne VIC 3002 Australia P +61 3 9815 7000 F +61 3 9815 7001 E reception@ibsa.org.au W www.ibsa.org.au This work has been produced with the assistance of funding provided by the Commonwealth Government through the Department of Education, Employment and Workplace Relations (DEEWR). The views expressed in this work do not necessarily represent the views of DEEWR. In addition, DEEWR does not give warranty or accept any legal liability in relation to the content of this work. © IBSA 2011 No material contained within this publication may be reproduced in full or in part without the...
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...Summary 2 CSR Background 2.1 Definition of CSR 2.2 Evolution of CSR 2.3 Emergence of CSR 3 Literature Review 3.1 Carroll's CSR Pyramid 3.2 Purpose of the firm and how that shapes views on CSR 3.3 Arguments for and against CSR 3.3.1 Arguments Against 3.3.2 Arguments For 3.3.3 Summary of the key debates 4 Methodology 5 CSR at Apple Inc. 5.1 Apple's profile 5.2 Reasons to engage in CSR 5.3 CSR policies at Apple Inc. 5.4 Type of CSR approach taken by Apple Inc. 5.5 Key dilemmas within CSR challenges 5.5.1. Labour and human rights 5.5.2. Workers’ health and safety 5.6 CSR tactics at Apple Inc. 6 Conclusion 7 References Word Count: 2837 1 Executive Summary Corporate social responsibility (CSR) has been highly regarded by most corporations. However, the exact reason why corporations implement CSR initiatives is often very vague and confusing to others. This paper will explore in depth how international corporations are motivated to incorporate CSR into the business strategies and how they deal with it. Based on academic references, the report firstly outlined the CSR background as well as some theory and key debates about CSR. Then, the methodology was summarized. After that, the case study of Apple Inc. was used to demonstrate the reasons for implementing CSR initiatives in depth. Following that, the types of dilemmas the company faced, the CSR approach and tactics it used were analyzed. Finally, a conclusion was drawn at the end of the paper. 2 CSR Background ...
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...Host Europe: Advancing CSR and Sustainability in a medium-size IT company – What issues is Host Europe facing? – Which measures have been introduced? 1) What would an even more complete CSR engagement look like? With the advancement of technology, organizations are looking for more ways to reduce costs and increase revenues. Pressure from employees, consumers, shareholders and the community to be more efficiently, publicly, and ecologically aware have contributed to more organizations going “green”. This not only involves paper or pollution waste, but Information Communications Technology (ICT) as well. No exceptions to the rule, ICT managers are faced with sustainable issues on how to collect, communicate, control, or salvage information electronically. According to Wright (2010), The Information and Communications Technology Industry has the “potential to impact society and the environment in a more positive than negative way, because of its impact on other industries, e.g. through smart buildings, smart grid, intelligent transportation and reduced transport as a result of electronic communications” (p. 39). Legislation at both the national and European levels is pushing for alterations to reduce risk by promoting improvements in recruiting, loyalty, brand differentiation and innovation. A more even complete CSR engagement would encompass a connection between social and environmental execution and financial execution. Vogel (2005) noted in his book that corporate...
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...social responsibility? 3 Why Has CSR Become Important? 4 3. What Is The Business Case For CSR? 4 4. Potential benefits of implementing a CSR approach 5 5. Are Firms Benefiting From CSR Activities? 7 6. What Is The Relationship Between CSR And The Law? 8 7. Implementing Corporate Social Responsibility________________________ 8 8. CSR Implementation Framework and Corporate Governance__________ 9 9. What Is a CSR Strategy? 11 10. Why to Have a CSR Strategy?_______________________________________11 11. How to Develop A CSR Strategy?____________________________________11 11.1 Build support with senior management and employees______________ 11 11.2 Research what others are doing___________________________________ 11 11.3 Prepare a matrix of proposed CSR actions__________________________ 12 11.4 Develop options for proceeding and the business case for them______13 11.5 Decide on direction, approach and focus areas____________________ 14 12. Can You Have Social Responsibility Without Ethics?__________________ 15 13. Corporate social responsibility as business strategy__________________ 20 14. CSR as Reactive Strategy___________________________________________ 20 15. CSR as Image Building Exercise______________________________________20 16. CSR for Improved Operating Efficiency_______________________________...
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...supervisor Dr. Le Van Lien, International School, Vietnam National University Hanoi. He has kindly helped me and supported me all the way through. I also would like to express my thank to Ms. Sumathi and Ms. Shenba, Help University College, who initiated the project and give so much instruction and support. Additionally, I also would like to extend my special thanks to managers, accountants, my friends, and other people who have help me to carry out the survey. I want to thank them for all their support, interest and valuable hints. PHAM THUY LY iii CORPORATE SOCIAL RESPONSIBILITY IN VIETNAM; A STUDY OF ITS IMPORTANCE By PHAM THUY LY March 2011 Supervisor: Dr. Le Van Lien ABSTRACT CSR is currently an important and necessary issue for everyone and business organizations in the world, as well as in Viet Nam. CSR concept has been developed for several decades in the world, but in Viet Nam, it is not popular for all people and companies. Especially, Vietnamese economy has been...
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...CHAPTER ONE INTRODUCTION 1.0 INTRODUCTION The corporate world today embraced corporate social responsibility (CSR) into their daily business operation and become important matters to ensure the sustainability of the business. Therefore, CSR initiatives become a self-motivated for companies to benefits themselves while also benefiting others like protecting the environment, care for wellbeing of society and take a full responsibility for the entire world affected by their business operation. The reasons why companies actively engaged in CSR is because this action may assists to establish flawless and clear boundaries among the different interest of the stakeholders in the companies (Ángeles Gil Estallo, Giner de-la Fuente, & Gríful-Miquela, 2007). Besides that, todays companies make a good consideration into their decision to embedded social and environment matters was made investors realised that this approach can result in great opportunities in both financial and sustainable value creation (Louche, 2009). Furthermore, the researcher stated that by integrating CSR matters are significance for investor to make their investment analysis for potential companies in valuing the firm. Largely, international business increasingly aware about CSR initiative and take serious decisions about sustainability key issues due to shifting social expectation when companies facing corporate scandals and controversies that will eliminate public trust (Malaysia, 2013). Moreover,...
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...Corporate Social Responsibility An Implementation Guide for Business Paul Hohnen, Author Jason Potts, Editor Corporate Social Responsibility An Implementation Guide for Business Paul Hohnen, Author Jason Potts, Editor ii Corporate Social Responsibility: An Implementation Guide for Business © 2007, International Institute for Sustainable Development The International Institute for Sustainable Development contributes to sustainable development by advancing policy recommendations on international trade and investment, economic policy, climate change and energy, measurement and assessment, and sustainable natural resources management. Through the Internet, we report on international negotiations and share knowledge gained through collaborative projects with global partners, resulting in more rigorous research, capacity building in developing countries and better dialogue between North and South. IISD’s vision is better living for all—sustainably; its mission is to champion innovation, enabling societies to live sustainably. IISD is registered as a charitable organization in Canada and has 501(c)(3) status in the United States. IISD receives core operating support from the Government of Canada, provided through the Canadian International Development Agency (CIDA), the International Development Research Centre (IDRC) and Environment Canada; and from the Province of Manitoba. The Institute receives project funding from numerous governments inside and outside Canada,...
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...companies responsible for the impact of their activities on the environment and society (Porter and Kramer, 2007). That happens because some of these parties have direct influence in the company’s image. For example if media transmit news that erode company’s image, this will definitely influence negatively stakeholders’ opinion and trust for the organization (Neu et. al., 1998). The concept of Corporate Social Responsibility (CSR) works like a self-regulating tool, which aids the company to observe and guarantee that its operations are aligned with the law, ethical standards and international rules. Some companies, which apply CSR, achieve with their actions to benefit society beyond the primary objectives of the company and that which is mandatory by the legislation (McWilliams et., al., 2006). In other words CSR is the ethical behavior of an organization towards its interested parties (stakeholders). There is a broad range of definitions describing the concept of CSR. However, it is not issued a formal one with agreed terms and conditions (Hopkins, 2004) CSR has become more and more crucial as the time goes by. There is a great variety of examples of...
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...and executive vice-president, administration (Veleva, 2010, p. 2). James Davis saw great growth potential for the company after trying out the shoes himself (Veleva, 2010, p. 2). New Balance experienced enormous growth and its sales increased more than 600% between 1991 and 2008, achieving $1.61 billion in that year (Veleva, 2010, p. 3). The owners, James and Anne Davis had always operated New Balance in a socially responsible way, but did not have a formal CSR department or strategy for the business and did not advertise their CSR activities to the public (Veleva, 2010, p. 5). In 2006, James and Anne Davis formally integrated CSR into New Balance’s mission and values (Veleva, 2010, p. 5). Katherine Shepard, the company’s communications manager was promoted to the role of social responsibility manager in 2007, and her goals included maintaining its socially responsible culture when taking over new brands, increasing transparency to increase stakeholders’ trust, and becoming a CSR leader in the industry to keep up with CSR activities of competitors (Veleva, 2010, p. 1). Shepard joined the company after learning that their shoes are made in the United States (Veleva,...
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...of corporate social responsibility (CSR) has emerged a long time ago and has continued to growth in its importance and significance. It has become a widely accepted concept between business practitioners and theorists. However, the definition of CSR seems to be unclear to many people and has been constantly challenged by business theorists. According to Banerjee (2007), CSR required companies to think beyond making profit and to pay attention toward social and environmental issues and act in a proper manner and establish integrity and transparency in all operations they undertaken. The CSR pyramid provided one of the mostly used conceptions in today’s world. It consists of economics, legal, ethical and philanthropic responsibilities. Economics and legal responsibilities are thought to be compulsory responsibilities which mean businesses are legally obliged to make profit and follow the law. On the other hand, ethical and philanthropic responsibilities are considered as optional which means they fall within the control of managerial judgment and therefore influenced by factors such as personal values, principles and ideologies. In my own opinion, yes, CSR does hides undermining issues of environmental objectives. This is due to several reasons. CSR only addresses environmental issues indirectly and has only been consider as an appropriate issue recently. According to Dalhsrud (2006), the CSR definition failed to address the environmental issues or often not mentioned in the definition...
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