...Introduction The Warehouse Group Limited founded by Stephen Tindall in 1982, is the largest discount store retailer operating in New Zealand. It known and loved by Kiwis for its wide range of products from clothing, entertainment, technology and music to sporting, gardening, grocery and many others. The Warehouse has been providing kiwis with a bargain since 1982 with 92 stores throughout New Zealand. The Warehouse remain a New Zealand owned and operated company employing over 9,000 team members from Kaitaia in the north to Invercargill in the south. Website: http://www.thewarehouse.co.nz General enquires: (CustomerServiceTeam@thewarehouse.co.nz) or Phone 0800 422274 7 days 9am -4pm. 1. Question one S.W.O.T analysis for The Warehouse 1. Strengths * The Warehouse focuses to drive a profitable growth by placing customers first, improving their stores and reducing costs. Cost reduction is the main key strategy and purposes to offset inflation on occupancy costs, labor, energy and costs of goods sold. Managing costs and simplifying the business way were made good process by The ware house . By the way is reduces support office fixed costs, store variable costs, logistics costs and continues to rationalize the supply chain. * High level of customer awareness of brands: They in forms to customers about their products and brand through many means. Recently they presents with customers about the new way of online shopping and online search. It also promotes about...
Words: 2489 - Pages: 10
...BUSINESS SERVICES TRAINING Diploma of Management Diploma of Business Administration Plan or Review Administrative Systems BSBADM504B Plan or Review Administration Systems BSBADM504B Assessment Activities Competent Not yet competent Task A Who would you choose? Why? | I would like choose Internal IT staff. They don’t need to waste money to finished what they want | With whom would you need to consult and why? | Finical manager and IT department. It because they need to discuss budget and talk about changing the system. | What approach did you use to make your decision (include diagrams if used)? | Analysis the date of the diagram in the task. Define the objectives; Collect relevant information; Generate feasible options; Make a decision; Implement and evaluate the decision. | What comparison technique did you use? | Process of Elimination | What ethical, organizational and legislative requirements did you need to consider? | Anti-discrimination; Business ethics; Privacy laws; Copyright and intellectual; OHS legislation | Task B Identify the implementation strategies available to the ferry operator. Justify you choice(s). | Some people must know what the system is and how to use it than teach other staffs. After that the new system can replace with the old system. | Create a dot-point implementation plan ensuring that you cover: * staff needs * organisational needs * compliance requirements ...
Words: 877 - Pages: 4
...Chapter 1 Mastering Strategy: Art and Science LEARNING OBJECTIVES After reading this chapter, you should be able to understand and articulate answers to the following questions: 1. What are strategic management and strategy? 2. Why does strategic management matter? 3. What elements determine firm performance? Strategic Management: A Core Concern for Apple The Opening of the Apple Store Image courtesy of Neil Bird, http://www.flickr.com/photos/nechbi/2058929337. March 2, 2011, was a huge day for Apple. The firm released its much-anticipated iPad2, a thinner and faster version of market-leading Apple’s iPad tablet device. Apple also announced that a leading publisher, Random House, had made all seventeen thousand of its books available through Apple’s iBookstore. Apple had enjoyed tremendous success for quite some time. Approximately fifteen million iPads were sold in 2010, and the price of Apple’s stock had more than tripled from early 2009 to early 2011. Saylor URL: http://www.saylor.org/books Saylor.org 4 But future success was far from guaranteed. The firm’s visionary founder Steve Jobs was battling serious health problems. Apple’s performance had suffered when an earlier health crisis had forced Jobs to step away from the company. This raised serious questions. Would Jobs have to step away again? If so, how might Apple maintain its excellent performance without its leader? Meanwhile, the iPad2 faced daunting competition. Samsung...
Words: 9273 - Pages: 38
...|Date |Event |Impact |Response | |Early 2009 |Global Financial Crisis, rising fuel |Jeopardy of BA’s market leader’s position |Staff cut, pay freeze | | |costs, stiff competition | | | |6 December, 2009 |BA reduced the number of cabin crew on |Overworked staff which result in unhappiness and |Strike | | |long-haul flights from 15 to 14 and |reduced morale | | | |announces 1,700 cabin crew job cuts and | | | | |pay freeze | | | |14 December, 2009 |Cabin crew announce 12-day strike |Millions of BA’s passengers may be affected if |BA brings issue to court | | | |strikes materialize | | |17 December, 2009 |High Court rules strike cannot go ahead...
Words: 802 - Pages: 4
...Compare and Contrast I want to use and compare and contrast of the stores Wal-mart and Family Dollar. Theirs is no doubt the Wal-mart is the best store because of the variety of items and deals. What make Family Dollar good but not the best is that they have low price that are almost a Dollar. Most consumers can get a dollar or two buy items. Wal-mart is truly a family store that has everything you need from inside the house to the outside. When I go to Wal-mart I receive the best customer service and the employees are friendly. I went to Family Dollar today and there computers was down and customers said something wrong. The manager said something that wasn’t professional. When I go to Wal-mart they price match any item from any store. Family Dollar price match but it in small portions. When you have a big family you want things in bulk. When you go in Wal-mart the atmosphere is truly amazing to see. The environment is always in order and the place is always clean. That’s something I look for when I go in different stores. When I’m there I see people always putting new things on shelf and always will to help. Family Dollar don’t have a greeter like Wal-mart. I like that about Wal-mart theirs someone at the door greeting you as you come in and that good hospitality. Its really a family store because theirs are things and place the kids can play while you shop. Family Dollar don’t have that option. I really have much respect for Wal-mart and all they do. Because they made...
Words: 308 - Pages: 2
...Comparing and Contrasting Leadership Models Rebecca Boning University of Phoenix Comparing and Contrasting Leadership Models The phenomenon of leadership has been studied extensively over many years by a diverse group of researcher for the purpose of understanding how and why some people have power and influence over others and how this impacts society and history. Additionally, understanding how leaders impact organizational success, follower success, and even their own success has been a much sought after and controversial concept. While there are varying leadership models and theories, four leadership models include: transformational leadership model, transactional leadership model, charismatic leadership model, and situational theory of leadership. Four Leadership Models Transformational Leadership According to Avolio and Yammarino (2002), leader-follower interaction can be based on either transactional or transforming. Transactional leader-follower relationship is contingent upon the “exchange of valued items, whether political, economic, or emotional” (Avolio & Yammarino, 2002, p. 7). By contrast, transformational leader-follower relationship is “where the motivation, morality, and ethical aspirations of the leader and followers are raised” (Avolio & Yammarino, 202, p. 7). Transformational leaders, according to Avolio and Yammarino (2002), “act as agents of change by transforming followers’ attitudes, beliefs, and motives from a lower to a higher...
Words: 1661 - Pages: 7
...Section 1: Enquiry in to the citizenship issue (10 Marks) a) Choose an issue and say why the issue is important locally and nationally. Attach issues based evidence. ------------------------------------------------- The issue we chose was the issue of gangs and knife crime. A gang is a group of people who hang round together in a certain area. Many are involved in crime and they are intimidating to people in their area. Many gangs are also connected to knife crime. ------------------------------------------------- We chose gangs and knife crime because these issues directly affect a large number of young people living in the United Kingdom today. When we looked into our issue we found many interesting facts about gangs. For example we found in 2013 there were 15,000 individual gang members in London and 35000 across the UK. Gangs are also connected to lots of knife crime. Knife crime is a very serious issue in London and the UK. The London Standard newspaper reported that there were about 1000 victims of knife crime in London per month. ------------------------------------------------- We discovered other important information about our issue such as knife crime. ------------------------------------------------- Our issue is important locally because it will help reduce knife crime in the city and it is really important to make sure knife crime is stopped in certain areas because young people are becoming victims of knife crime. ------------------------------------------------- ...
Words: 2940 - Pages: 12
...more frequent basis, creating better working relationships by talking face to face more and the cost reduction with travel expenses. Business time managerment is extremely important. Business travel can save more time for another work. At the same time, we can have enable online training or product demonstrations to other company. It no need to bring many product demonstrations to other target company so it’s very convenient. I agree about that video and Web conferencing will make business travel extinct.Because business travel is Easier to meet with clients from all over the world on a more frequent basis, creating better working relationships by talking face to face more and the cost reduction with travel expenses. Business time managerment is extremely important. Business travel can save more time for another work. At the same time, we can have enable online training or product demonstrations to other company. It no need to bring many product demonstrations to other target company so it’s very convenient. I agree about that video and Web conferencing will make business travel extinct.Because business travel is Easier to meet with clients from all over the world on a more frequent basis, creating better working relationships by talking face to face more and the cost reduction with travel expenses. Business time managerment is extremely important. Business travel can save more time for another work. At the same time, we can have enable online training or product demonstrations...
Words: 577 - Pages: 3
...flour) usually consist of the following: 1. Wheat storage (silos, or warehouse) ---------- 2. Cleaning system (sifter, destoner, seprater, magnet, scourer, etc) ----------- 3. Dampening (dampener, conditioning silos, etc) ---------- 4. Milling system (roller mill, plansifter, purifier, impact detacher, etc. ) ---------- 5. Flour pressure and blending system (if need) ---------- 6. Flour packing and stacking. This technology is a high degree of automation, stable performance, does not require the building is too high, people can operate. Less investment, quick effect, was the construction of wheat roller mill ideal equipment. We have modern production workshop, advanced professional design, producing and installing group, scientific managerment mode, strict quality inspection to supply high quality complete sets of flour milling machines for wheat, corn/maize, rice, rye and barley, etc....
Words: 276 - Pages: 2
...Q1: What are the difference between the Benihana production process and that of a typical system? Answer: There are a number of differences between Benihana production process and the others restaurant. * First of all, they make a difference in the way they serve the food (steakhouse) by cooking in front of the customer by Japanese chef and the decor was that of authentically detailed Japanese country inn. * Secondly, Benihana reduce the space by borrow the method of cooking from his father (incorporate the hibachi table concept into his operations) this is and efficient way to reduce the space used for back of the house like preparation area, dry and ferigerated storage, employee dressing rom and office space only about 22% compare with 30% of normal restaurant. * Moreover, their menu also has 3 entrees. This help them keep control the cost, no waste and can cut food cost to between 30% to 35% of food sales depending on the price of meat. * The fourth difference line in the way they decorate their restaurant. All building material are gathered from Japan and then they were reassemble by Japanese carpenters. That is the way they bring Japanese traditional to American to make original. * Next, the food and beverage spit was 70/30 => keep expense percentages at low levels: food 30%, Labor 10%, Adertising 10%, Rent 5%. * Otherwise, they worry about their food quality when they franchise because they see a seas of problem if they franchise more so they...
Words: 771 - Pages: 4
...High energy extreme sports vacations are something that is my lifelong dream. Having a strategic plan and goals could turn that dream into a reality. The creation of Action Adventures Llc, will create an opportunity for people and families with the need for high energy, adrenaline packed adventures to access various outlets of thrill seeking adventures. Action Adventures will tap into opportunities such as, Nascar adventures, sky diving, hang gliding, wind surfing and many more thrilling adventures. Aa will serve as the middleman in creating customer specific adventures for the thrill seeking enthusiast. Aa will mirror the general purpose of a travel agency. The vast difference being that aa will plan and seek out high energy action sports adventures for those that are more daring and seek a vacation of a lifetime. The market is currently saturated with individual operators that offer one specific extreme action sport adventure. Aa will bring together the enthusiast and the providers. Strategic planning will determine the course of this new business. A strategy provides a framework for managerial decisions, reflection a company’s awareness of how, when and where it should compete; against whom it should compete, and for what purposes it should compete. (Pearce, Robinson 2004) The mission statement is a living statement and may need to be changed to meet the needs of changing times. Once the mission statement has been formulated goals to be reached to accomplish the mission...
Words: 1007 - Pages: 5
...Medicinal Marijuana Jay Bradley Scott 156 09/15/2012 Tracy Alberry Medicinal Marijuana Medical Marijuana has been a controversial issue among many Americans and their politicians. Supporters for the legalization of the drug boast many of the drugs beneficial effects and uses. Some of these include, but not limited to alleviating pain, nausea, and increase in appetite for cancer patients on chemotherapy. There also is the added benefit of being able to tax the sale and distribution of marijuana. However, there are many who are against this drug being prescribed to patients with severe ailments. The opposition speaks about the harmful effects of this drug even though many government groups make the independent research of this drug difficult to attain approval. What research has been allowed to be carried out does support the drugs bad representation. Even though it is does have harmful effects on the body as any other plant being smoked would have. Opposition also uses the fact that marijuana possession is still illegal according to federal law. The use of medical marijuana has actually been going on in America much longer than many people would believe. The debate became increasingly heated in 1996, when California tried a new approach by making exceptions in criminal cases involving the terminally ill. This good intentioned planned was poorly carried out, yet it did ignite interest of other states in the legality of this herb as a medicinal drug. 17 states have passed...
Words: 1015 - Pages: 5
...Human Resource Professional in Employee Relations Karen (K-Kay) Goodman University of Phoenix HRM/323 Employee Relations Tobie Gunby, MA, PHR March 3, 2012 Within today’s workplace conflict among its associates, remain to be a consistent and reccurring problem, which no matter how hard a manager may try continues to be unavoidable. As organizations strive to become more team-oriented and achieve goals to remain, successful there are still issues or situations that arise that if not handeled properly could affect the long term goals and aspirations of an organization. There is a variety of reasons for this, but the most prevalent reasons are the failure to define an associate’s responsibity, the lack of resources to enable associates to perform his or her tasks adequately, and a conflict of interest amongst team members. One common complaint heard constantly throughout the workplace is what are my actual responsibilities? There continues to be a struggle in clearly defining individual associate roles within in a team because of performance among key team members, his or her attitudes, or willingness to work cohesively as a team therefore causing conflict either among the team or with management. If not addressed appropriately the situation can begin to spiral out oc control and take on the appearance of babysitting unruly children instead of working with grown adults (Rau-Foster, 2000). Due to the economy, many organizations have found it necessary to cut back...
Words: 1336 - Pages: 6
...ASSIGNMENT FOR HUMAN RESOURCES MANAGERMENT Topic: Motivation – Orientation to work Writer: Tran Tung Lam Supervised by: Professor Julia Pointon In recent market economies, to maintain and develop steadily each business must have sufficient resources including capital, technology, management, people, strategy, etc. Human resource is the most important factor which is decisive and rules over the other resources during businesses’ operation. It involves both managers and employees. Most of Vietnamese businesses face difficulties with human resources management. They have been trying to find solutions for this issue. Many policies are taken to improve the quality of human resources as well as the sourcing of high quality resources to meet the requirements of the development. General model of human resource management Internal environment Management of Human resources - Culture - The strategic objectives - Leadership - Resources Request results: - Objectives are achieved. - Employees are satisfy and enthusiastic to work. - Leaders get appropriate style. - Strategy - Operational activities - Skills - Economic environment - Technology environment - Social Environment - Legal Environment External environment 1 To clarify this issue, people need pay attention to motivation of organizations and individuals. Motivation is the power source comes from individuals and organizations. That motivates workers to work harder to meet individual needs and organizations to achieve goals...
Words: 1094 - Pages: 5
...Apple has been a leader in innovation and design for years in the technology industry. Their commitment to give consumers the most practical, elegant designs has allowed them to set industry standards when it comes to computers, laptops, phones, and tablets. They have taken advantage on consumers’ desires to own well- designed products. Apple’s most iconic product, the iPhone, created a smartphone revolution with the cellphone community. It led to many other competitors attempting to copy the design and mimic the iPhone’s functionality. It is clear from Apple’s success that they have taken the operations management element of design to new levels and have become the industry standard when it comes to innovation and designing products that are continuously successful. Apple can be looked to for numerous examples of what it means have good design. Many of their products are used for benchmarking and for reverse engineering. Competitor’s looks to Apple to see what design features can be incorporated in their own product (Russel 2011). According to Reuters in the past year Apple has designed things that “keep competitors shaking at their boots.” (www.reuters.com). This includes designing a brand new iPhone with a larger screen, faster processor, and many other new features. This new phone and Apple’s other products succeed in both form in function according to the Operations Management textbook “Both Apple’s product and service design prowess are legendary”(Russel 2011)...
Words: 1655 - Pages: 7