...Hardware Implementation Replacing hardware at any organization, regardless of the size of said organization, can be an overwhelming task if one goes into it unprepared. When replacing the hardware, one must have a complete and thorough understanding of the issue. The issue may need to be fully investigated so more members of the organization have a better understanding of the problem. Coming up with and evaluating alternatives then possibly selecting the best option would come next. The final stage of implementing a hardware replacement would involve replacing a system, testing it, introducing the new system to the organization, and refining the overall process over time. One also needs to look at the five major variables of project management - scope, time, cost, quality, and risk involved in the process. The five major variables of project management need to be evaluated and applied to this particular situation. First of those variables we will look at is the scope of the project. Scope is what work is or is not included in a project. An example of this is given in the textbook. The scope of a project for a new order processing system might include new modules for inputting orders and transmitting them to production and accounting but not any changes to related accounts receivable, manufacturing, distribution, or inventory control systems. In a hardware replacement project, this could include what systems are being changed out with new hardware but retaining existing software...
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...Week 8 Checkpoint: JetBlue &and WestJet: A Tale of Two IS Projects IT205 April 11, 2014 Week 8 Checkpoint: JetBlue & WestJet: A Tale of Two IS Projects The reservation system at airlines is the heart of the customer interaction and these systems helps guide the customers through the process of shopping for flights and lets the customers see what seats are available on that flight and then if they find what they want they can go ahead and pay for the tickets right then. Customers use the reservation systems to make the reservations, change reservations, or cancel reservations. They also can select specific seats on their flights, check the bags, and utilizing the kiosks located at the airports to print out boarding passes. The benefits of upgrading the system would by far outweigh any of the risk once the implementation is completed. The highest risk would be the loss of customers, this would stand true for both WestJet and JetBlue Airlines. JetBlue helped to minimize their risks when WestJet decided to be the first to upgrade and implement. WestJet went live in October of 2009 and it was horrible. They had not evaluated everything thoroughly and it showed. The bottom line is the risks involved is customer service being affected in anyway. WestJet was the first to undertake the upgrade and implementation. Their customers were having major issues with the reservation services which caused their call centers to get flooded with calls. The influx of customers trying...
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...the supplies that are used to help serve the customers. This new system will avoid mistakes as the inventory system will eliminate the need of manual inventory control and manual ordering of the products and supplies. This inventory management system will help the growth of the company by increasing the inventory to accommodate for the customers’ needs as outage of products and supplies will be eliminated and over the limits of products and supplies that are not needed will not be wasted if expired or never used. The process that is currently used at Riorden manufacturing will be changed as less time will be needed to receive products or supplies which means productive payroll will not be wasted and cause overages in the payroll each week. As of now Riorden manufacturing has been overspending on staffing and having under production that is not meeting payroll budget. Riorden manufacturing has been completing all inventory practices manually or by hand. Receiving products and supplies are counted and kept track by an outdated method of hand written record. As Riorden manufacturing gain customers with excellent service mistakes will be made as products and supplies are forgotten to be taken out of the manual inventory keeping way. The process of the new inventory management system will include having a way of scanning all shipments that are received electronically instead of hand written. In order for this process to work to initialize the system or start the process all...
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...IT205 Week 1 Review Quiz Instructions: Please place your name and the name of the class where indicated and place your answers where required. Once completed the Quiz should be uploaded to your Assignment Forum. Please make every effort not to change the formatting of this Quiz. Thank you. Name_____________________________ Class______IT205______________________________ TRUE/FALSE. Type 'T' if the statement is true and 'F' if the statement is false. 1) Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the hardware and software needed. 1) ____F___ 2) A business model describes how a company produces, delivers, and sells a product or service to create wealth. 2) ____T___ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 3) In choosing the best solution for a business problem, one of the most important considerations is: 3) __C_____ A) outcome measurement. B) change management. C) existing resources and skills. D) employee training. TRUE/FALSE. Type 'T' if the statement is true and 'F' if the statement is...
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