Premium Essay

Journal of Management-We Know and Don't Know About Csr

In:

Submitted By Linchyap
Words 17984
Pages 72
Journal of Management http://jom.sagepub.com/ What We Know and Don't Know About Corporate Social Responsibility: A Review and Research Agenda
Herman Aguinis and Ante Glavas Journal of Management 2012 38: 932 originally published online 1 March 2012 DOI: 10.1177/0149206311436079 The online version of this article can be found at: http://jom.sagepub.com/content/38/4/932 Published by: http://www.sagepublications.com On behalf of:

Southern Management Association

Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav

>> Version of Record - May 29, 2012 OnlineFirst Version of Record - Mar 1, 2012 What is This?
Downloaded from jom.sagepub.com at Sunway Education Group on April 23, 2014

Journal of Management Vol. 38 No. 4, July 2012 932-968 DOI: 10.1177/0149206311436079 © The Author(s) 2012 Reprints and permission: http://www. sagepub.com/journalsPermissions.nav

What We Know and Don’t Know About Corporate Social Responsibility: A Review and Research Agenda
Herman Aguinis
Indiana University

Ante Glavas
University of Notre Dame

The authors review the corporate social responsibility (CSR) literature based on 588 journal articles and 102 books and book chapters. They offer a multilevel and multidisciplinary theoretical framework that synthesizes and integrates the literature at the institutional, organizational, and individual levels of analysis. The framework includes reactive and proactive predictors of CSR actions and policies and the outcomes of such actions and policies, which they classify as primarily affecting internal (i.e., internal outcomes) or external (i.e., external outcomes) stakeholders. The

Similar Documents

Premium Essay

Nike and Its Factories in Vietnam

...relocate in low-wages countries. Nike is not unique in that respect: in fact the company choose to use subcontracted factories in Asia, especially in Vietnam. It is important to put this trend in context: this particular industry (the footwear industry) know a significant growth since two decades. Vietnam has a very high unemployment rate, which reflects the poor economic situation of the country. In this perspective it can be said that Nike factories are essential for Vietnam’s economy, because it offers plenty of jobs. In the 1990s some allegations were made that accused Nike of mistreating its Vietnamese workers. Nike tried to justify these local problems by the fact that cultural differences in South-East Asia make American management more difficult for the company. This was part of its explanation justifying its unethical behavior. WHAT IS IN STAKE AND AT WHICH LEVEL The problem was raised when people started to criticize Nike’s behavior. They acted publicly: college students asked their sport teams to drop Nike’s products, politicians signed petitions, web-sites against Nike were created… What enabled them to act what the researches done about Nike behavior: reports published had revealed information. Here we can notice different values in conflict. Profit, represented by big firms, would be one value, and the importance of ethical behavior the second one. 1 With all this criticism Nike was under deep pressure. Its only alternative was to do something...

Words: 2202 - Pages: 9

Premium Essay

Reasons Behind Csr

...Responsibility Management Summary With this thesis I would like to contribute on the on-going CSR discussion. I attempt to investigate the real motives why multinational corporations engage in corporate social responsibility activities. The debate in CSR is nowadays still focused on the link between CSR and financial performance. Research lacks real proof of this link and corporations are failing in formulating a business case. So why is it that MNCs are willing to engage in CSR activities. In the following thesis I would like to give an answer on this question. Inhoudsopgave 1. Introduction 5 1.1 Research Purpose 6 1.2 Problem Statement 6 1.3 Sub questions 7 1.4 Structure 7 2. Theory 8 2.1 Definition CSR 8 2.2 Definition Multinational Corporation (MNC) 9 2.3 Theoretical Framework (Garigga & Mele (2004)) 10 2.3.1 Instrumental theories 10 2.3.2 Political theories 12 2.3.3 Integrative theories 13 2.3.4 Ethical theories 14 2.3.5 Propositions 16 3. Methods 18 3.1 Research approach 18 4. Results 19 4.1 Instrumental motive 20 4.2 Political motive 20 4.3 Integrative motive 21 4.4 Ethical motive 22 5. Conclusion & Recommendation 24 5.1 Conclusion 24 5.2 Limitations & Recommendation 27 6. References 28 1. Introduction Corporate social responsibility is becoming more and more important for companies. The last few years there is an increase of interest from companies in CSR and in the implementation of different CSR activities...

Words: 10695 - Pages: 43

Premium Essay

Case Study

...Commons. It has been accepted for inclusion in Electronic Theses, Treatises and Dissertations by an authorized administrator of DigiNole Commons. For more information, please contact lib-ir@fsu.edu. FLORIDA STATE UNIVERSITY COLLEGE OF EDUCATION THE SOCIAL IMPACT OF CORPORATE SOCIAL RESPONSIBILITY: A CASE STUDY By BROOKE E. FORESTER A Dissertation submitted to the Department of Sport Management, Recreation Management, and Physical Education in partial fulfillment of the requirements for the degree of Doctor of Philosophy Degree Awarded: Spring Semester, 2009 i The members of the Committee approved the Dissertation of Brooke Ellen Forester defended on February 5, 2009. ________________________ Michael Mondello Professor Co-Directing Dissertation ________________________ R. Aubrey Kent Professor Co-Directing Dissertation ________________________ Robert Brymer Outside Committee Member ________________________ Andy Rudd Committee Member Approved: _________________________________________________________________ Cheryl Beeler, Chairperson, Department of Sport Management, Recreation Management, and Physical Education The Graduate School has verified and approved the above named committee members. ii ACKNOWLEDGEMENTS There are so many who have helped me during this...

Words: 62361 - Pages: 250

Premium Essay

Corporate Social Responsibility and Employee Behaviour

...National University of Modern Languages Institute of Business & Finance Department of Accounts & Finance Lahore Campus Final Thesis on CORPORATE SOCIAL RESPONSIBILITY AND EMPLOYEE BEHAVIOUR SUBMITTED BY: STUDENT NAME Roll No. BS (Accounts& Finance) Honors Session from ----- to -------- Thesis Report on Computer Marketing Company National University of Modern Languages Faculty of Management and Science It is hereby certified that the report has been thoroughly and carefully read and recommend to the Faculty of Management and Science for acceptance of final thesis report by name & registration #. Session (August-13 to July-14) Morning.In partial fulfillment of the requirement for the degree of B.S. (Accounting and Finance) of National University of Modern Languages Lahore. Date: 16-Oct-14 Supervisor name: Supervisor Signature: Plane Member Name: Plane Member Signature: Head of Department: Letter of Transmittal Head of Accounting & Finance Department, National University of Modern Languages, IBF Campus, Lahore. Dear Sir/Madam; It is to present you the thesis report which is executed at Computer Marketing Company as required by the university as a degree requirement for B.S. (Accounting and Finance) program. This report has been prepared in accordance with the guidelines issued by the department. It is the result of my first professional experience. This is a partial...

Words: 8706 - Pages: 35

Premium Essay

Tesco

...Tesco, corporations, society and consumers In this essay we are going to start to look closer at what is important for a business and what is important for society. We are going to look closer at Corporate Social Responsibility (CSR), and find out what it means for a business and society. Some businesses, especially big businesses, shape many aspects of our lives. Some are around us all the time. Some have turnovers larger then a normal person can imagine. Some multi nationals have turnovers larger then some states. That being the case, how de we want them to conduct themselves? How do we want them to behave? To start, we have to answer some questions. What is important when you are a businessman and you manage a business? Do you have some responsibility to the society and the rest of the world? To answer these questions we are going to look at both sides of the spectrum. At one side of the spectrum we have the free market views of people like the economist Milton Friedman. He has argued that a business not should think about the society and the problems that the society meets. The only social responsibility of a business is to make money and get the highest profit as possible – anything else is theft from the shareholders pocket. “There is one and only one social responsibility of business–to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition without...

Words: 2222 - Pages: 9

Premium Essay

Corporate Social Responsibility; a Conflict Issue in Nigeria

...OKE STEPHEN SSP12/13/H/0831 CORPORATE SOCIAL RESPONSIBILITY Corporate Social Responsibility (CSR) is typically described as self-regulation that is part of a corporation's business model and strategic plan. In a perfect world, CSR means that a business monitors itself to make sure it adheres to legal, ethical, environmental, and international standards across its operations. The more visible aspect of CSR is a corporation's willingness to promote and support community, national, and global causes. Corporations do this through corporate philanthropy, cause-related marketing, and sponsorships. CSR aspires to honor people, planet, profits...in that order. Corporate initiative to assess and take responsibility for the company's effects on the environment and impact on social welfare. The term generally applies to company efforts that go beyond what may be required by regulators or environmental protection groups. Corporate social responsibility may also be referred to as "corporate citizenship" and can involve incurring short-term costs that do not provide an immediate financial benefit to the company, but instead promote positive social and environmental change. Companies have a lot of power in the community and in the national economy. They control a lot of assets, and may have billions in cash at their disposal for socially conscious investments and programs. Some companies may engage in "greenwashing", or feigning interest in corporate responsibility, but many large...

Words: 4155 - Pages: 17

Premium Essay

Sustainability in Hr

...development and its interrelationship between firm productivity, societal equity and environment quality. Proactive organizations are accountable for facilitating, demonstrating and promoting corporate social responsibility. Companies have to rethink their strategy from being profit driven to corporate citizenship. There has been immense pressure from government, customer, employees and competitors to think towards environmental management. HR can play a critical role in this regard by acting as a medium to communicate and educate firms about the importance of CSR. At the same time HR can integrate business goals and CSR goals by implementing HR practices. Introduction Since rapid industrialisation, natural resources are getting depleted at a fast pace. There is a need to conserve and judiciously use natural resources so that there is no burden on our future generation. Corporate sustainability was once seen as a philanthropic activity but now it is getting its due importance in leading companies. Companies have gone to the extent of proactive environmental management which encourages corporations to prevent pollution at the source rather than at the end of pipeline (Annexure 01). Cutting edge firms are going beyond pollution prevention and exploring new opportunities for developing eco-friendly products, processes and technology. For many firms, environmental values are becoming core values. For example, 82% of companies noted that good corporate citizenship helps the bottom line and...

Words: 2201 - Pages: 9

Premium Essay

Corporate Social Responsibilty

...its activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere who may also be considered as stakeholders. Corporate Social Responsibility can also be defined as the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large Importance of corporate social responsibility Corporate social responsibility Attracts and Retains Employees Employees are our most important asset and we see CSR as increasingly vital in attracting and retaining top talent. These programs give people a sense of pride in the organisation, create teamwork and are a source of inspiration and connectedness. And most importantly, they’re about “doing” rather than just “giving”. CSR is a Vital Tool to Boost Business and Employee Morale Employees want to work for companies that are good corporate citizens. They want to see that they can make a difference. And through these types of programs you’re making your organisation a better place. Staff welfare For a smaller business, extravagances can be hard to justify. However, happier staff doesn’t simply mean bonuses and pay rises. What employee’s value is participation: do they get a fair say? Keeping staff updated on the business and inviting opinions keeps them motivated and loyal. Investing in them with internal and external...

Words: 2228 - Pages: 9

Premium Essay

Music

...Introduction to Principles of Management FIGURE 1.1 The restaurant industry poses many challenges to the successful management of individuals and groups. 1 © Thinkstock C H A P T E R L E A R N I N G O B J E C T I V E S Reading this chapter will help you do the following: 1. Learn who managers are and about the nature of their work. 2. Understand the importance of leadership, entrepreneurship, and strategy within organizations. 3. Know the dimensions of management articulated in the planning-organizing-leadingcontrolling (P-O-L-C) framework. 4. Understand the relationship between economic, social, and environmental performance. 5. Understand how the concept of performance is used at the individual and group levels. 6. Create your survivor’s guide to learning and developing principles of management. Thomas Edison once quipped, “There is a way to do it better—find it.” This simple challenge is at the heart of the study and practice of management. Perhaps you’ve already considered ways to do things better in the organizations, teams, schools, clubs, or social groups in your life. Most of us have thought of better ways to manage others at work or perhaps at home. As you’ve visited or worked at restaurants, coffee shops, schools, or other organizations, it’s likely you’ve encountered many instances where different interactions with individuals would have led to a better experience. 10 PRINCIPLES OF MANAGEMENT VERSION 2.0 management The art and science of accomplishing...

Words: 10782 - Pages: 44

Free Essay

Introduction to Csr

...Introduction To Corporate Social Responsibility Management Essay Organizations always have an important Role in the lives of the society in which it is operating especially when the business is growing and thinking about globalization. Organization’s performance and production is linked with enviourment, social, cultural and governmental variables. When an organization operates its operations in a particular community, due to the business processes there are some responsibilities to the organization. 1.1 Definition of Corporate Social Responsibility In general term CSR refers to: ‘The comprehensive approach which organization takes to meet the expectation of stakeholders by putting away such measures as revenues, profit and legal obligations. Community development, welfare, human rights and ethical conduct are key factors which come under the CSR umbrella’ (Laurie J. Mullins). I would like to discuss the CSR issues in Aviation Industry that’s why I have chosen Air France-KLM and Ryanair. 1.2 Air France-KLM Overview: Air France and KLM merged together in 2004 to form Air France-KLM Group while both airlines operate individually to retain their brands and identity (Air France-KLM CSR Report 2010). Air France was elected best airline of the year 2010 in Business Travel Awards (The Financial). Air France-KLM is the only airline which is selected in Dow Jones Sustainability Index in 2008.This group is the biggest in the whole world according to their profit growth which is €24...

Words: 6157 - Pages: 25

Premium Essay

A Case Study of Corporate Social Responsibility: a Sustainable Tool of Companies’ Development in Vietnam

...so much instruction and support. 3. Thank all the respondents in Panasonic company who have helped me complete the survey with their enthusiastic and supporting manner. 2 A CASE STUDY OF CORPORATE SOCIAL RESPONSIBILITY: A SUSTAINABLE TOOL OF COMPANIES’ DEVELOPMENT IN VIETNAM By HOANG THUY HANG October 2011 Supervisor: Dr. PHAM DUC HIEU ABSTRACT With the increasing effects of ASEAN over the world, Vietnam is an ideal market for corporations. Furthermore, becoming the member of WTO since 2007 is an opportunity as well as the threats for local companies. Following the globalization trend, corporate social responsibility (CSR) has been the vital issue in both national and global market. CSR has recently emerged in Vietnam’s market, however, the knowledge and actions of CSR is limited. Many scandals occurred relating to CSR issues such as the case of Vedan Co. Ltd, Sabeco...

Words: 10324 - Pages: 42

Free Essay

Crm - Boa

...patient but the trigger of his seizure was (most probably) related with the long working hours. That such a thing happened was a matter of time. The working hours of interns and young graduates that want to prove themselves in investment banking or even banking in general is astonishing. The work-life balance of those fresh employees is non-existing. They perform brutal hours in order to be able to demonstrate themselves to get a full-time job or to be able to climb the ladder as fast as possible. They are merciless with their own bodies and do not know what the possible consequences are. The question concerning the long working hours was raised in court. “It depends on deadlines. Some of it is peer pressure. There is a general expectation in our profession.” said Juergen Schroeder an employee of the corporate finance department of Bank of America. “Being in the City is like being in a bubble. You throw yourself into it and forget about the rest of the world.” said a previous intern and now writer Polly Courtney. This demonstrates what the magic of the City does with people really wanting to obtain that unique position. Those long hours do not only lead to physical dysfunctions but also use of drugs and other related medicine, in order to be able to keep up with the work pace. After this sad story, Bank of America tackled the issue. They widely spread the press that they will gather a “formal senior working group” to investigate what happened and to look at the overall workplace...

Words: 3039 - Pages: 13

Premium Essay

Chipotle Marketing Project

...Chipotle Mexican Grill In this final paper, we will discuss the Chipotle company and its Customer Relationship Management. Chipotle Mexican Grill, Inc. is actually the chain of restaurants based in the United States but has now expanded into the United Kingdom, Canada, Germany and France. The mission statement of this company is Food with Integrity and this company deals with the usage of organic ingredients. This company is famous for its naturally raised meats and maintains that they are better than other restaurants. The customers are satisfied with the services and products of this company. In this case, we will explore the strategy of Chipotle’s Customer Relationship Management (CRM). Ethical Issues involved in Marketing to the Customer Like every other company, Chipotle also performs various activities to advertise its business in marketing. Marketing is not an easy process to perform as there are numerous factors that need consideration. If the marketing strategy of a company is well implemented, then the business products can be presented effectively to the company’s customers. According to the information discovered over the multiple papers written, I have come to understand that Chipotle has faced some issues in the marketing of its products to its customers. Following issues are considered by people against Chipotle’s advertisements (Liebelson, 2015). Does Chipotle’s support GMOs? This was the main question that was raised against Chipotle’s advertisement...

Words: 2108 - Pages: 9

Premium Essay

Corporate Social Responsibility

...GHANA CHRISTIAN UNIVERSITY COLLEGE AMRAHIA, GHANA CORPORATE SOCIAL RESPONSIBILITY (CSR) OF ZAIN GHANA, A MARKETING STRATEGY FOR COMPETITIVE ADVANTAGE OR TRULY GIVING BACK TO THE SOCIETY: A CASE STUDY OF ZAIN’S SCHOOL BUILDING PROJECT AT ODUMASI-KROBO. YEBOAH-MANTEY EMMANUEL APRIL 2010 CORPORATE SOCIAL RESPONSIBILITY (CSR) OF ZAIN GHANA, A MARKETING STRATEGY FOR COMPETITIVE ADVANTAGE OR TRULY GIVING BACK TO THE SOCIETY: A CASE STUDY OF ZAIN’S SCHOOL BUILDING PROJECT AT ODUMASI-KROBO. YEBOAH-MANTEY EMMANUEL A CAPSTONE PROJECT SUBMITTED IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF BACHELOR OF DEVELOPMENT MANAGEMENT DEGREE APRIL 2010 STUDENT’S DECLARATION I hereby declare that this project work is the result of my own original research and where I have use others’ materials, I have fully acknowledged them Signature: ……………………… Date: …………………………… (YEBOAH-MANTEY EMMANUEL) SUPERVISOR’S DECLARATION I hereby declare that the preparation and presentation of this project work was supervised in accordance with the guidelines on supervision of Capstone Project as laid down by Ghana Christian University College Signature: ………………………… Date: …………………… Acknowledgements Table of Contents Declaration I Acknowledgements II Table of Contents III Abstract............................................................................................................

Words: 13052 - Pages: 53

Premium Essay

Corporate Responsibility

...Impact of Corporate Social Responsibility in Professional Sports Eric Watson Washburn University With the social issues that are present today, we look to our leaders to take a stand on the problems. We associate their success as a means to justify why their ideas are some of the best. We also look to them to be the leading innovators when it comes to making the world a better place. Corporate Social Responsibility (CSR) is just that, the capability to improve the lives of every community the company is able to reach. Over the last century, philanthropy amongst major companies has increased dramatically. This improves the society and is also great for the public image of the organization. The MLB, NBA and NFL are the most valued professional sports organizations in America. Professional sports have a unique characteristic that most businesses do not possess, and that is meshing different cultural backgrounds together and the power to make aware of the problems we face today and giving us the strength to know that we do not have to face them alone. This sole attribute alone is essential for professional sports leagues and their teams to have a prominent grip on corporate social responsibility within their organization. Let’s take a step back and not just look at corporate social responsibility from a professional sports point of view but from a business point of view as well. The professional sports industry, like the big business industry, has its pros and cons. Some...

Words: 2535 - Pages: 11