...stimulate individuals and project teams to achieve great accomplishments. Motivation can also create an environment that fosters teamwork and collective initiatives to reach common goals or objectives” (Peterson, 2007, p. 1). The key element that will motivate our team to succeed is by goal setting. Our team is looking to achieve their goals by finishing successfully in this project. We must maintain confident and with the proper attitude our team will stay constantly motivated. The contemporary theory of goal setting theory is motivating theory that aligns with our team. For our team to ensure success, we are planning to incorporate the contemporary theory of goal-setting to complete this project successfully. “One of the most important jobs of a team leader is to motivate, support and recognize your teammates for a job well done. By recognizing them for their business efforts, it helps to build a stronger relationship with them. It lets them know that you appreciate them and their dedication to the business” (Hill, 2010, p. 1). The result of our team achieving goals creates team satisfaction. Satisfaction could improve by allowing each team member to collaborate on the area of the project that he or she engages interest rather than assigning tasks at random. “Associate satisfaction has a lot of meanings. It is really by trial and error that one finds a balance; a median where what is done for the associates pleases the majority of the group. One key area which seems to have...
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... and evaluate the approach taken to measurement “recommended” by the BBC. Key Success Factors Identify and Measure the organisation {SWOT&PEST) Key Performance Indicators Balance Scorecard Appraisal & Review of Business Policy Measurement 4 4 5 6 7 9 3 How should the senior team in BBC Broadcasting & Presentation develop their thinking to sustain the momentum of total quality/business excellence? Pillars and Dimensions of Total Quality Management Customer Focus Continuous Improvement Employee Investment and Empowerment Systems Thinking Plan-Do-Check-Act Cycle Leadership Customer Focus through Customer Relationship Management (CRM) European Forum for Quality Management (EFQM) Balance Scorecard Programme Management Process (BSPM) Establishment and set up of Programme Office Strategic Analysis Strategic Development Strategic Implementation Strategic Implementation: Measure and Appraise 10 11 11 12 14 14 15 16 16 17 19 19 21 22 22 23 4 Conclusion 24 5 Bibliography 25 Executive Summary BBC Broadcasting & Presentation began their quality journey when their mission statement was emerged out of a lengthy process. They develop objectives that connected to their mission. To deliver their mission they had critical success factors and key performance indicators than linked to the critical success factors. They also assigned owners to each critical process and total quality measures...
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...Managerial Roles of a Project Manager Sara Guenther Liberty University The Project Management Institute defines project management as “the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements” (PMI, 2013). Using a combination of human and non-human resources, project management is designed to provide a sustained management for an organization to achieve an objective. In a journal article, And Then Came Complex Project Management, Stephen Whitty and Harvey Maylor state that “project management is recognized to be the key enabler of business change and a vital contributor to future business success” (Whitty & Maylor, 2004). To achieve these objectives, the project manager steps in. They are the people “assigned by the performing organization to lead the team that is responsible for achieving the project objectives” (PMI, 2013). The Project Management role has become more and more necessary in today’s economy. Businesses have become more reliant on the projects within their corporation to achieve the organizational goals. There is a growing need for more cost-efficient, higher quality and faster projects, which increases the demand for well-developed and experienced project managers. In a structural survey, “research shows that the number of roles undertaken by a project manager changes with age and also the nature of the roles undertaken moves with the maturity of the project manager” (Sommerville, Craig & Hendry...
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...PROJECT GOVERNANCE SURVEY 2015 Dear Survey Participant, Thank you for your willingness to participating in this research project on Project Management Success versus Project Governance. Below is more information regarding this project: Why are we doing this? The aim of the project is to examine the correlation between Project Management Success and Project Governance used ensuring control, accountability and responsibility over project management activities. Since 2003, the department of AIS, University of Johannesburg has been conducting regular surveys to identify issues that pertain to the management of level in South Africa. Who are the researchers? The study is presently being carried out by Mr. Kwete Nyandongo from the University of Johannesburg. Other academics and senior students will also be involved. What do we request of you in the study? Participation in this survey is voluntary and anonymous. By completing and returning this questionnaire, you agreed to participate in this research and to the publication of the results with the understanding that anonymity will be preserved. Although this is an anonymous survey, space is provided at the end of the questionnaire for contact details of people who would be prepared to make themselves available for short follow-up interviews. The questionnaire will take you, at most, 30 minutes to complete. The majority of questions are in multiple choice format and we ask that you select the most appropriate answer...
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...Secure financing for start-up cost of $100,000 for space and equipment 2. Acquire equipment necessary for business such as coffee pots, cappuccino machines, blenders, and so on. 3. Make agreement with coffee distributors and bakery vendors 4. Create a cozy, friendly environment (choice of colors, choice of music, and décor). 5. Open for business and become the foremost coffee house in the area. STATEMENT OF PARTICIPATION This is to verify that Natalie Lange Richard Levine Kyle Lighter Silvia Moran Jamie Myers Cathy Nguyen Veronica Noll Nikki Novak Cayley Pearle Humberto Rivera Eric Santiago Joseph Schmitz Diana Serrano Jason Sink Dominic Spiezio Corey Wickes Jason Wright Has participated in a course of study in Project Management-MGMT 304 During summer 2, 2012 This is not an assessed outcome Course Duration: 8 weeks Date issued – September 3, 2012 Statement number – #1...
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...Project teams are multifaceted inter-reliant structures that must be analyzed and deconstructed in order to ensure success. The goals of project teams include, performing a task on an agreed time, ensuring a quality end product, and ultimately bringing satisfaction to investors. The success of project teams depends on three main ideas, an organized leadership structure, understanding project goals and identifying success factors in project teams. To establish effective project teams a leadership structure optimizing maximum results must be agreed upon. According to a study done by Drexel University analyzing effective leadership styles to produce effective project teams, “[…] effective leadership style will reduce attrition rates, achieve organizational goals and optimize employee performance and productivity which are essential […] in this ‘global competitive environment’[…]. (Cunningham, J., Salomone, J., & Wielgus, N.Pg.2) The study was conducted on three industries, pharmaceuticals, healthcare, and finance. The purpose of the study is to discover if there is any commonality between industries as applied to effective project management. The styles of leadership discussed are coaching, strategic, laissez-faire, bureaucratic, autocratic, and democratic. (Cunningham, J., Salomone, J., & Wielgus, N.). The study found that effective project leadership styles do span industries. For each industry the study found mostly the same results, males prefer democratic while females...
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...ASSIGNMENT: PROJECT MANAGEMENT ORGANISATION AND SYSTEMS UNIT CODE: 5U7Z0046 | | QUESTION 1 Submitted by: SOLA SANDRA 8th April, 2015 Table of Contents 1.0 Introduction 1 1.1 Organizational influences and project life cycle 3 2.0 Project Failure 4 2.1 Poor project and program management 4 2.2 Lack of executive-level support 7 2.3 No linkage to the business strategy. 8 3.0 External environment 10 4.0 Conclusion 11 REREFENCES…………………………………………………………………………………..12 i ABBREVATIONS PMI Project Management Institute DEPT Department FBI Federal Bureau of Investigations USA United States of America IT Information Technology ii Question Identify the major organizational and systems factors that cause project failure. Consider two or three factors, justifying your selection in a critical analysis of these project management topics and utilizing examples from practice to illustrate your account. You are also required to demonstrate a critical awareness of how the global environment informs professional practice, in respect of this factor 1.0 Introduction An organization is a body that performs either project work or operational work. Operational works are usually repetitive in nature whereas projects have timelines. This is what makes projects unique in nature and difficult to manage. Projects can also be grouped into two groups, those that perform social work...
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...CDC UNIFIED PROCESS PRACTICES GUIDE PROJECT SCOPE PLANNING Purpose The purpose of this document is to provide guidance on the practice of Project Scope Planning and to describe the practice overview, requirements, best practices, activities, and key terms related to these requirements. In addition, templates relevant to this practice are provided at the end of this guide. Practice Overview Each project’s product and/or service is unique and requires its own careful balance of practices, processes, tools and techniques, etc. to ensure the required work is completed as agreed upon by key project stakeholders. The sum of these along with the product and/or service to be delivered by the project is known as the project’s scope. Getting key parties to agree upon what is the scope of the project’s work is known as project scope planning. The practice of project scope planning is a key management practice for planning and delivering projects successfully. Project scope includes high level features or capabilities that the business team has committed to delivering to a customer as well as those they have not committed to delivering. Project scope is often defined by executive sponsor, steering committee, project sponsor, and the project’s customer with input from other appropriate stakeholders. Understanding and analyzing who project stakeholders are is an important early step in the scope planning process. Project stakeholders are persons and/or organizations such...
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...Priority Needs According to the World Health Organization (WHO) there are approximately 300 million individuals worldwide suffering from asthma (WHO 2006). It is expected by the year 2025 there will an additional 100 million persons diagnosed with asthma. As the prevalence of this non-communicable disease continues to rise there must me methods implemented to control and monitor. It is with this foundation that a needs assessment was conducted in the emergency department (ED) of the Princess Margaret Hospital in Nassau, Bahamas. Uncontrolled asthma places an enormous strain on individuals’ and health systems resources, and is a major cause of hospitalizations and poor quality of life (Mash et al. 2009) The Center for Disease Control (CDC) in the United States estimates that asthma accounts for 1.6 million emergency department visits and 440,000 hospitalizations annually. In addition CDC states that the cost of asthma accounts for 10.6 million dollars in primary physician visit and cost US $3,300 per person annually to manage. As the question of quality care continues to plague our society organizations continue to seek me ways and methods to improve the standard of care and reduce cost. AHRQ in its quality initiatives found that the persons diagnosed with asthma continue to increase in the society. WHO, CDC, GINA and AHRQ are all the organizations working together to curb this epidemic that is continuing to rise. The American Nurses Association (2007) stated that the goal...
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...desired results (Kloppenborg, Shriberg, & Venkatraman, 2003). The Yad Vashem project was very technical (Systemtic) and required energetic and enthusiastic project team members (High Voltage Emotional Energy). There were many challenges in this project, and there was need to manage and enhance the morale of the team members working in the Yad Vashem memorial site project. There are specific change management techniques that would be essential in managing the morale of the team members. To start with, Shimon Komfield should have collaborated on the solutions for the project with all the team members impacted (Team Worker). Once there is need for improvements in the project, the project manager should actively seek the team member ideas, and test several ideas to identify how they affect the team members. This approach not only reveals their concerns but also gives chance to every team members to contribute in the development of the solutions (Team Solution Attitude). It is essential to communicate the proposed benefits and solutions. This is a change management technique that proposes a decision that addresses everyone concerns and solves the original issues. Is a challenging process, by clearly indicating how the solutions proposed would attain the shared goal of the project, the changes would seem the best team efforts. The project manager should initiate celebrations for minor successes along the project way. Yad Vashem should have kept track of the members who were responding...
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...Final Project- Kitchen Renovation Mary Shaw Project Overview: This project involves the remodeling of the kitchen by removing current walk in pantry and moving it to the other side of the kitchen. This remodel also includes making dining room space out of area where the old panty was. We are also relocating the laundry room and adding a powder room. We will be replacing the fixtures, tiles, adding doors and a toilet and sink. Our objective is to create a whole new environment and one that is accommodating us with the evolving changes in our lives also as one that offers a feeling of comfort and family on a daily basis. Problem/ Result Statement: There is currently no dining room for family dinners or every day meals; there is no bathroom accessible without going through the master bedroom or guest room. Also the current location of laundry room interferes with the TV when the dryer or washer machine is running and it is hard to hear the TV. This new remodel will open up the living area and give the space a more warm inviting homey space. Mission Justification: The mission is to build a family foundation that emanates a spiritual strength which focuses on promoting a sense of peace and tranquility with oneself. The remodeling of the kitchen will undoubtedly reflect this philosophy because the new dining room, addition of powder room and relocating the laundry room will change the feel and look of the house. By now having a dining room we...
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...------------------------------------------------- What is a Project? Learning Objectives After completing this topic, you should be able to * recognize examples of a project * identify the characteristics of a project 1. Project characteristics Projects make up almost half of the work that most organizations do. Organizations use projects to help meet their strategic goals. In terms of strategic goals, projects may help an organization meet changes in market demands, customer requests, or organizational requirements. They may also help an organization make the most of technological advances or meet legal requirements. Select each strategic goal for examples. ------------------------------------------------- Market demands ------------------------------------------------- The goal of a project may be to respond to increases or decreases in market demands. For example, car manufacturers research and design fuel-efficient cars to meet market demands for greener products. ------------------------------------------------- Customer requests ------------------------------------------------- Projects may help organizations satisfy customer requests. A call center may use a project to upgrade its computer systems based on requests for faster response times. ------------------------------------------------- Organizational requirements ------------------------------------------------- Projects can help meet changes in organizational requirements. So a company...
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...secondary stakeholders, roles and relationships. Primary stakeholders are the people most affected by the outcome of a project according to Robinowitz (2013) whereas secondary stakeholders are those not directly affected by the outcome of a project but still have an interest. If the midsize business I am the CEO for is “Marla’s Gourmet Catering” then I can assess that the primary stakeholders would include the stock holders/investors, myself and the management staff, cooking and catering staff, the driving and delivery staff, and the janitorial staff, along with the customers, the suppliers, our creditors and of course the community which we serve. We impact the suppliers because we purchase from them daily. Also our creditors because they anticipate our timely and full balance payments as agreed. With this in mind, our job is to impact the community and customers well enough to generate a greater need for supplies to ensure full and proper payment of balances to creditors. Our secondary stakeholders as mention are those not directly impacted but still possessing an interest. One certain example of this would be the families of the staff. They are dependent upon the income of the employees as means of living. Their interest is among the top of my concerns. Ensuring a pleased but promising staff is a key factor to product, attitude and success. Government agencies are also taken into consideration, we need to ensure that we engage in a completely compliant legal manner...
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...Project schedule control involves making sure that the scheduled work is completed on time and within budget (Morris and Pinto, 2007). sollo 1:18:45 AM project Scope management process includes process such as executing, monitoring and controlling the project process (Morris and Pinto, 2007). you can discuss how monitoring, controlling or executing enable the company to achieve project success The project scope includes a number of processes such as plan scope management, collecting requirements, defining scope, creation of work-based structure, validation of scope, as well as control of scope. This is shown in figure 4 below. In other words, it involves planning, monitoring, and controlling activities that are within the project scope and those that are not within the scope (Morris and Pinto, 2007). Process Project Group/team Key Deliverables Plan Scope Management Planning Collect Requirements Planning Requirements document Define Scope planning project scope statement Create WBS planning WBS, WBS dictionary Validate Scope Monitoring and Controlling Acceptance deliverables Control Scope Monitoring and Controlling Change Requests sollo 1:22:28 AM Turner (2012) indicates that project planning is critical in project management. It involves developing a work breakdown structure in order to know all the resource needed for the project and this would ease the flow of events. To ensure good project planning, the company and the project manager select qualified...
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...Project Charter UNIVERSITY OF CALIFORNIA CUSTOMER RELATIONSHIP MANAGEMENT TOOL IMPLEMENTATION Prepared for University of California, Office of the President Table of Contents BACKGROUND.. ................................................................................................................................ ……….3 MISSION…………………………………………………………………………………………………………………………………………………………..3 PROJECT SCOPE ......................................................................................................................................... 4 BuSINESS OBJECTIVES .................................................................................................................................. 4 PROJECT OBJECTIVES .................................................................................................................................... 4 Release Phase One Scope........................................................................................................................ 4 PROJECT DEPENDENCIES ...............................................................................................................................5 OUT OF SCOPE AND ASSUMPTIONS.....................................................................................................................5 PROJECT GOVERNANCE MODEL .................................................................................................................. 7 KEY STAKEHOLDERS...
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