...Influencing Key Stakeholders Andrew Demers MGT-665-0663 June 8, 2015 This essay will discuss efforts to influence two key stakeholders at Pyro Presentations. This business is a family owned, and operated fireworks display company based in Oregon. Due to a large number of senior staff members retiring and business expansion, it became prudent to promote junior staff members as well as develop new positions to be filled. This paper will propose a strategy to influence the key stakeholders following the Cohen-Bradford Model of Influence without Authority. Briefly describe a change effort that could be instituted at this organization. This may be an actual change effort that has previously occurred, one that is currently ongoing, or a fictitious one that you believe is appropriate for the organization. Besides the manager and assistance manager positions at Pyro Presentations, there are two general types of employees: the senior staff members and the junior staff members. The power structure hinged on this division of workers. This dichotomy in power worked for many years until the senior staff began retiring. The issue soon became apparent, that with all those once in power retiring, a new power base needed to be formally established amongst the junior staff. Clarifying goals and priorities is the second step in the influence model. The purpose, in this case, is promoting junior staff members and creating new positions to support the expanding business. Identify one...
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...Key Stakeholders These challenges are important in understanding the perspectives and priorities of the key stakeholders involved. There are lots of actors or groups with an invested interest in how a health system performs, = is governed, and is held accountable. The federal government is a major stakeholder. With a change in governance, they would be losing control over First Nations health and may affect them in numerous ways, such as government employees, funding, and potentially legitimacy if people lose faith in their capabilities to govern different types of communities (cite). Another major stakeholder is the health care worker, authorities, and organizations. While working in health care, it is necessary to have customers. If the First...
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...PSC 495 Stakeholder Analysis Summary Click Link Below To Buy: http://hwcampus.com/shop/psc-495-stakeholder-analysis-summary/ The purpose of this assignment is to identify key stakeholders within your organization who are affected by, have influence over, or have an interest in solving the problem you are attempting to address with your action research project. Stakeholder analysis requires you to examine a number of variables in relation to each individual or group you have identified. Use the "Stakeholder Analysis" spreadsheet to record the results of the stakeholder analysis. In the analysis, list titles and groups of stakeholders. Do not list names of specific individuals. It is important to note the role each stakeholder has in the problem and solving it. Determine whether or not the individual or group has a negative, indifferent, positive, or very positive predisposition about the problem. Within the "Stakeholder Analysis" spreadsheet is a tab labeled "Current-State Matrix." Study the terminology related to influence and support and think about how each block describes the feelings a stakeholder may have about the problem and proposed solution. For example, there may be a group or individual that has a high degree of support in regard to solving the problem. If you know that person or group also has a high level of influence in how the problem is solved, it is important to think about how you will approach this person or group in terms of seeking information...
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...programme conducted for over 400 Iraqi clinicians, administrators and policy makers during 2007-2009. the aim of this programme was to assist participants to become Agents of Change in re-establishing their healthcare system1. there is a wealth of tools and techniques to help with planning and achieving change. Based on HLsP’s experience, the team refined the approach and focused on the tools that really help clinicians to formulate, sell and negotiate their vision of change, and then to plan for successful implementation. the tools presented in this booklet are the ones that clinicians and managers participating in change management programmes considered most helpful. We recommend that you read the Introduction since this summarises the key issues and approach taken. thereafter you have a choice. either follow the booklet from beginning to end, or go to the sections where you feel you will get the most benefit. The Who of change The How of change The What If of change Case studies 1 For more information watch the film...
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...window of opportunity. And yet Jack was not privy to many of the decisions and financials underlying the company information that would allow him to make an objective decision about his future role in the firm and no plan existed to manage the transition. Jack and Bob's personal relationship had grown estranged, and both prone to intense emotional responses to work and personal issues. In addition, Betty felt that Jack did not accord her appropriate respect in her role as COO, and was therefore concerned about her professional future as COO under Jack's leadership; she was also anxious that any transition be smooth to enable her continued personal relationship with Bob, the owner. The emotionally-charged relationships between the three key players resulted in both personal and professional command-and-control...
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...Gold In this essay, I will discuss the main communication problem Barrick faced and its causes and symptoms. I will also analyze the key stakeholder groups and the issues they are concerned. Finally, I will discuss how Barrick use the communication model to communicate efficiently to each stakeholder group. The main communication problem Barrick faced is lack of communication skills, loss of trust and emotional interference of stakeholders. In the case of sexual assaults, Barrick responded by conducting investigations and making its findings known. It sounded irresponsible and indifferent. The communication problem prevented the mining project from continuing because of too much opposition. As a result, the company would lose a lot of profits. The cause of the communication problem is that stakeholders didn’t have enough information from Barrick. In fact, Barrick had developed corporate social responsibility practices to eliminate the damage to the environment. It also invested on the local education and could provide many jobs to the local people. However, the stakeholder groups didn’t realize these facts clearly. As a result, they couldn’t make objective judgments. The symptom of this problem is too much opposition toward to the Pascua-Lama mine project. Some stakeholders wanted to prevent the project in the legal system. The key stakeholder groups are national and local government, environmentalists and certain locals. National and local government concerned about the mining...
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...SUSTAINABILITY AT TELSTRA Bigger Picture 2014 Sustainability Report Sustainability at Telstra Contents CONTENTS About us Chairman and CEO message Sustainability scorecard Sustainability highlights Our approach Strategy infographic 03 04 05 06 07 08 Stakeholder engagement Key issues 09 10 11 Click on page links Transparency and accountability Bigger Picture 2014 Sustainability Report 2 Sustainability at Telstra About us ABOUT US Our business Telstra is Australia’s leading telecommunications and information services company, offering a full range of communications services and competing in all telecommunications markets. We employ close to 32,000 people directly, facilitate access to more than 1,900 points of presence across the globe and have one of Australia’s largest shareholder bases, with 1.4 million shareholders. We have a diverse range of customers, including consumers, small business, large enterprises and government organisations, and we strive to put them at the centre of everything we do. In Australia, our services are offered through 362 Telstrabranded retail stores, 90 Telstra Business Centres, 127 Telstra business and enterprise partners and are distributed by over 15,000 retail points of presence managed by our partners. In Australia we provide 16 million mobile services, 7.5 million fixed voice services and 3.7 million fixed data services. Telstra’s international businesses...
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...in order to examine the various stages of analysis process while utilizing these efforts for the software system upgrade project. Stakeholders In order to make the best possible efforts in approaching our analyst goals we must establish the relationship of the different stakeholders that will be working on this project. By doing so we are able to deliver an effective way of interaction between the different groups that are embarking on the challenge of working together. The environment is best broken down into teams which will prove to be a much easier way to effectively handling tasks, analyzing, and documenting the findings from the research. The stakeholders will be broken down into the following groups as listed which is management, the HR department (end-users), and development team. Each of the following teams will be engaging in the efforts of collaboration on this project which there will be a lead representative from the respective departments. Analysis Tools and Information Gathering After breaking down into the various groups for the project the system analyst team will begin to gather information. Our first plan is to determine which stakeholders will be the appropriate personnel. One of the most important aspects I believe is keeping the process simple. There must be a profile developed for each group of the stakeholders. Here are some items that the system analyst team will...
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...profit, I do not believe that it necessarily follows that the primary accountability is to the shareholders and owners. I would like to present the following argument that suggests real success can be achieved by working with and caring for communities and stakeholders. If we were to believe that companies would only succeed by looking after their shareholders we would surely limit the opportunities for any firm to have any community purpose and would remove any of the benefits that can be achieved by working with other key stakeholders. Firms can benefit greatly from interaction with wider stakeholders and can reap benefits when they care about their communities because these communities can be seen to work together with firms to support mutual success. In outlining my views I will refer to three theories, namely stakeholder theory, legitimacy theory and agency theory and make a case for how an interaction of these theories will support my views that business succeeds when it cares about its community. Stakeholder Theory, (Financial Times Lexicon, 2011), ‘Stakeholder theory suggests that the purpose of a business is to create as much value as possible for stakeholders. In order to succeed and be sustainable over time, executives must keep the interests of customers, suppliers, employees, communities and shareholders aligned and going in the same direction. Innovation to keep these interests aligned is more...
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...PowerPoint presentation and filming yourself giving the presentation. You will post the filmed presentation to the YouTube website and provide the link to it the Main Forum so you can receive feedback about your presentation from your peers and instructor. Review the stakeholder analysis you completed in Topic 3 to determine the key stakeholders that will make up the audience for this presentation. Focus on identifying decision makers that will have the power and resources to approve the implementation of the solution. These are typically your supervisors and key organization personnel. Construct a 5-10 slide PowerPoint presentation that addresses the following. Include speaker notes for each slide. Problem and related research Proposed solution and related research Details for implementing the solution Details for evaluating the effectiveness of the solution As part of the presentation, you must include slides that provide text along with visual representations of the data you have collected. The visuals should include the three graphs or charts that you created from the data collected in your research during Topic 2. Once the presentation is complete, you will film yourself pitching the idea to the stakeholder audience. It is important that you dress for success and practice your presentation prior to filming it. Assume you will be talking to organization leadership not as a student, but as a change maker within the organization. In the presentation, your job is to use...
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...structures and processes required to coordinate activity, and develop stakeholder engagement skills. Whilst not necessarily overriding the political imperatives that can make a crisis response dysfunctional, these actions can help mitigate their impact. These events, however, were criticised – for their content rather than their form – by a number of stakeholders. Some critiqued the performance of the spokespeople. Others found fault in the absence of ‘new news’ being offered. These criticisms do not undermine the argument in favour of communicating early, quickly and regularly with stakeholders. But they do pose questions about precisely how an organisation should engage with them when the operational reality is unchanging or when the information available is limited. The use of third parties to manage expectations about the operational challenges being faced is one option. Another is to paint a picture of what is happening and what your organisation is doing so that key stakeholders can fully grasp the scale of the crisis and understand the endeavours of those on the frontline. This will not compensate for the lack of new information but can demonstrate that the organisation is trying to resolve the situation as quickly and effectively as it can Organisations will need to consider their position and anticipate the challenges that they may encounter, seeking input from HR colleagues, as well as other key disciplines such as Communications, Finance, and Security. Any policies...
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...August 2014 ~ v1.0 August 2014 ~ v1.0 Employee Benefits Operational Plan Employee Benefits Operational Plan Contents Contents 2 1. Introduction 3 2. Context 3 1.1. Environment 3 1.2. Industry 4 1.3. Stakeholders 5 1.4. SWOT 6 3. References 9 4. Annexures 10 8.1. Annexure A: PESTEL analysis 10 8.2. Annexure B: Porter’s Five Competitive Forces 11 8.3. Annexure C: SWOT analysis 12 1. Introduction The Employee Benefits operational plan sets out the short-term objectives for the business unit (also referred to as company) for the next 12 months. It aims to identify what needs to be accomplished in order for the company to meet its strategic objectives and it does so by identifying and outlining those activities that need to be implemented. 2. Context The following section provides background for the focus, decisions made and activities selected in the operational plan for Employee Benefits. 1.1. Environment An environment analysis focusses on the external and uncontrollable factors that influence an organisation (Peters [sa]). PESTEL is a common macro environment analysis tool which looks at factors from political, economic, sociocultural, technological, environmental and legal aspects and Vitez (2014) explains that such a macro environmental analysis helps create a strategy that leverage as many of these external factors as possible to the company’s advantage. The PESTEL analysis for Employee Benefits has identified...
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...Meeting the Challenges of Stakeholder Engagement and Communication: Lessons From Teacher Incentive Fund Grantees The Harvesting Project Julia E. Koppich J. Koppich & Associates Meeting the Challenges of Stakeholder Engagement and Communication: Lessons From Teacher Incentive Fund Grantees As of August 2010, a total of 33 states, school districts, charter school coalitions, and other education organizations¹ had received Teacher Incentive Funds (TIF) to redesign compensation programs for teachers and principals. The U.S. Department of Education named a new cohort of TIF grantees on September 23, 2010. TIF grantees have faced a number of challenges as they have worked to design and implement new educator pay programs. Among the most demanding challenges has been developing a targeted set of metrics around available and manageable data. Grantees use these metrics to measure teacher or principal effectiveness and assign pay. Recently, grantees have made it a priority to sustain operation programs once their federal funding expires. TIF grantees have also found, often belatedly and unexpectedly, that effective stakeholder engagement and communication are challenging and essential to the success of their pay programs. Stakeholder engagement helps to create buy-in and initial acceptance of the TIF plan. It allows different voices and perspectives to be heard and recognized as new approaches to compensation develop. Communication provides the synergy to broaden buy-in and...
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...True False The stakeholder theory of the firm argues that a firm's sole purpose is to create value for its shareholders. True False The instrumental argument for the stakeholder theory of the firm says that companies perform better if they consider the rights and concerns of multiple groups in society. True False The normative argument for the stakeholder theory of the firm says that the stakeholder view is simply a more realistic description of how companies really work. True False Nonmarket stakeholders are those that engage in economic transactions with the company as it carries out its primary purpose of providing society with goods and services. True False Market stakeholders include nongovernmental organizations and the media. True False Each stakeholder group has only one source of power in relation to a firm. True False 5. 6. 7. 8. 9. 10. The interests of different stakeholders often coincide. True False 11. Stakeholders involved with one part of a company often may have little or no involvement with another part of the company. True False 12. Some scholars have suggested that managers pay the most attention to stakeholders possessing the least salience. True False 13. Urgency refers to the extent to which a stakeholders actions are seen as proper or appropriate by the broader society. True False 14. A stakeholder map is a useful tool, because it enables managers to see quickly how stakeholders feel about an issue and whether salient stakeholder tend to be in...
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...Executive Summary This paper will evaluate the communication strategy of the fictional new CEO of XYZ global financial services firm, which has been negatively impacted by a national investment crisis. It will include communication strategies to release to its target audience and stakeholders utilizing tools learned in Mary Munter’s Guide to Managerial Communication. The stakeholders have been identified as the firm’s employees, customers, shareholders, and the financial regulators. The shared common concerns of this group are the financial health of XYZ global financial services firm balance sheet, and the plans to meet regulatory obligations and compliance, and the lessons learned from the national investment crisis that will be incorporated into a risk management plan. In addition, it will discuss the recommendation of three areas that as the new CEO of XYZ global financial services firm needs to focus and apply to influence the values of the firm and prevent a future crisis by creating a culture of candor, trust, and learning. Introduction Values are beliefs that people have about what is important or worthwhile to them. Values influence behavior because people seek more of what they value. As U.S. Supreme Court Justice Potter Stewart concluded, “There is a difference between what you have a right to do, and what is right to do.” (JWMI 505, Wk 8, Lecture 1). Values therefore can be seen as the guideposts for behavior...
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