...wonder what our body language or how we speak differently towards the other sex might mean? If you couldn’t already tell men are from Mars and women are from Venus, well that’s just a saying In another word this means men and women are polar opposites from each other.We speak differently towards each other and even our body language towards each other is different too! Why might that be? I research how and why men and women talk differently towards each other, even our body language. In my research, I found that this is a common question, since the early 90s, on how the minds of men and women think differently. For example in the book “ Men are from Mars, Women are from Venus” written by John Gray. He...
Words: 1279 - Pages: 6
...COMMUNICATING CHANGE with AT&TSara Parker Human Resources 587 Keller School of Management Aug 16th 2013 Communication Marketing Plan Objective To retain current SBC and AT&T customers pre and post mergers. To acquire non AT&T and SBC customers Target Audience Current SBC and AT&T retail customers. Non AT&T and SBC customers Timeline 2 months pre-merger to 2 years post-merger Communication Plan Contributors * Outsourced communication expert consulting company * Outsourced Marketing Firm * Internal public relations department * Internal Marketing department Approvals Required CEO and VP of Marketing Messaging * Value of how AT&T merger will benefit the customer on service, time, product and technology * Building excitement on what is to come with the merger * Building awareness on what is the new AT&T brand * Building awareness on new and existing products being offered “AT&T is your new and improved communication provider. We are mature enough to know how to do business, and innovative enough to provide you the best products and services to keep you connected all under one roof” Challenges * Customer confusion in the transition with billing * Customer confusion with product line of new company * Customers not seeing the value in the merger * Customer succumbing to competitor messaging. ...
Words: 1442 - Pages: 6
...PRINCIPALS OF EFFECTIVE COMMUNCATION INTERPERSONAL SKILLS Adjust your speech for your audience: A specific audience will appreciate the use of jargons and acronyms. This means that it would be good to use the slangs and terms the specific audience uses. For example when talking to a group of teenagers using their type of lingo could make them more interested in what you are saying. Don’t use one tone the entire speech: It makes you sound very dry, dull, and boring. It makes you a much better speaker when you raise your voice a bit here and there. When you are talking and you get to an important part or you want the audience to remember a word or a phrase or you want to make emphasis on something. Lip Reading: When someone is speaking and you cannot understand what this individual is saying, you could try and read his lips. Lip reading is a very effective form of communication for deaf people or those that are hard of hearing. They try to make sense of what the speaker is saying by the movements of their mouths. When speaking to someone that is using lip reading it is important that nothing is obstructing their view of the speakers mouth, as they can miss key information. CUES IN VERBAL EXCHANGE Be mindful of nonverbal cues: these are ways of communication without talking these include; posture, body language, hand gestures, facial expression etc. if you notice that someone you are communication with folds their arms and is frowning their face this means that the person...
Words: 736 - Pages: 3
...must learn the five basic elements of effective communication which are sender, medium, receiver, message, and feedback. The sender creates a message and encodes it by using verbal and nonverbal cues that can be understood by the receiver. The output of the encoding is the message, which is received and interpreted by the receiver. The more effective the communication is the more the receiver will understand the message. Different senders will use different methods of encoding to crete similar messages. Messages will contain both verbal and nonverbal symbols. Whether spoken or written words are verbal symbols that represent specific ideas or things. We use nonverbal symbols to communicate without words, such as facial expressions, body language, vocal tones. Everyone attaches meanings to each of these symbols. However, sometimes, nonverbal cues may be misleading, and could send out...
Words: 1218 - Pages: 5
...and diverse communities and must respect the religious, spiritual beliefs and we must not discriminate against age or race. I am also going to discuss respect and diginity in pre-hopsital and emergency care. We must treat every patient with dignity and respect as healthcare professionals, regardless of race or sex, age or disability. The values and opinions should be taken into account. Communication is derived from the latin word “Communis” meaning to share. The earliest forms of communication were simple cave paintings, petro-glyphs and pictograms followed by the earliest known forms of writing. There are many way’s in which to communicate, society has different ways of interpreting communication whether it be through a countries own language, different slangs and accents. My interpretation of communication is transmitting your views, opinions, information, ideas or feelings from one person to another. Whether that be through verbal communication such, as words, Electronic mail or speeches....
Words: 1153 - Pages: 5
...FACULTY OF INFORMATION MANAGEMENT UNIVERSITI TEKNOLOGI MARA CAWANGAN JOHOR, KAMPUS SEGAMAT DIPLOMA IN INFORMATION MANAGEMENT (IM110) COMMUNICATION SKILLS FOR INFORMATION PROFESSIONALS (IMD 121) TITLE: MOVIE REVIEW ASSIGNMENT UNDERSTANDING HUMAN COMMUNCATION BEHAVIOR PREPARED BY: MUHAMMAD ASRAF BIN BAHARI 2015600364 (JIM1102F) NAME OF LECTURER: MADAM AMIRAH ABU HASSAN SUBMISSION DATE : 14 JANUARY 2016 TABLE OF CONTENTS TABLE OF CONTENTS | I | ACKNOWLEDGMENT | II | INTRODUCTION | 1 | THE MOVIE INTRODUCTION ( Movie Tittle , Genre , Actors , Plot , Liked and Disliked ) | 2 | CONCEPTS OF COMMUNICATION. | 3 | CONCLUSION | 4 | BIBLIOGRAPHIES | 5 | I ACKNOWLEDMENT Bismillahirrahmanirrahim. First of all, I would like to thank Allah S.W.T. and His messenger, Prophet Muhammad SAW. It is because of his blessing,I am be able to complete this task with ease,and its possible for me to finish this assignment. I also like to thank my parents.they gave me a lots of supports and always provide me with facilities and always hope the best for me and my siblings who gave me moral supports and motivate me everytime. I am also like to give a huge thank to my lecturer, Madam Amirah Binti Abu Hassan. She gave me a lot of supports,guidance, ideas and knowledge and because of that I am able to finish this assignment with full inspiration and determination. She also gives a lot of advice on how to finish this assignment. We would...
Words: 1375 - Pages: 6
...Effective communication occurs with non-verbal and verbal tools. In this study the body language as non-verbal communication tool is taken to be examined, and teachers' opinions about the use and importance of body language in education are surveyed. Eight open-ended questions are asked to 100 teachers. As a result, it is shown that teachers realize the importance of body language in education, and that they feel the lack of not having body language training in the university, especially in the early years of their career. Keywords: Body language; education; teachers Communication between individuals is divided as verbal and nonverbal communication. Body language is a comprehension and communication tool via physical movements and changes tshow a person's feelings, thoughts, and attitudes about other persons and things. According to Kasikci (2003,p. 26) body language is a form of non-verbal communication that support (as an amplifier, booster of) verbal communication. According to Baltas and Baltas (2002), humans used body language before they developed verbal language. People through body language, share with other people their feelings, thoughts, desires, and needs (p. 11). Body language gives very important clues about people's feelings, attitudes and thoughts, and it helps us to understand their behavior according to their appearance at the point of decision. These clues are important in understanding and assessing both ourselves and other people. According to İzgören...
Words: 2800 - Pages: 12
...Term Paper Course : Principles of Marketing (MKT-101) Prepared For Kashfia Ahmed Senior Lecturer Department of Business Administration East West University Prepared By |Name |ID | |Md. Walid Bin Karim |2010-3-10-278 | |Md. Fuad Rahman |2010-3-10-277 | |Kamrun Nahar Kashem |2010-3-10-001 | |Shamsul Ahsan |2010-3-10-099 | |Shagor Mahmud |2010-3-10-110 | Section : 02 Date of Submission : 3rd August, 2011 [pic] Acknowledgement First of all, we would like to say Alhamdulillah, for giving us the strength and health to do this project work until it was done. We would also like to thank our parents for providing money which was required to buy things that are related to this project work. Moreover, the advices of our family members were of a great help...
Words: 1854 - Pages: 8
...HOW TO DEVELOP EFFECTIVE COMMUNICATION SKILLS Everywhere we go, there is always communcation. This communiction explosion has led to one of the most incredible tools, the internet. It allows us to communicate with people all around the world. But despite all our high tech means of communication, effective communication still comes down to people understanding each other, developing skills in order to compete in this worldwide market place. This much needed skills include, building trust, communicating verbally and non-verbally, listening better and dealing with conflict in the work place. One of the keys to succesful communication is trust. Being succesful largely depends on gaining trust from other people. If you dont have trust of other people, they cant count on you. Therefore, it is good to build trust, if you feel you haven’t built trust among people, there are ways you can gain trust. One of them is being supportive when someone is in need of support, it wil gain you trust if support is honest. Also, displaying concern for others is another good way to gain trust, it shows that you care and people will always have that back in their mind whenever they think of you or encouter you unless that is broken. Another way is recognition for initiative, appreciate what people do for you or for others, show that you appreciate them for that. You can also give fedback or honest opinions to people, this shows them that you will not let them go down in times...
Words: 2220 - Pages: 9
...Communication * Definisi : memberitahukan pesan (berisi ide/informasi) oleh pemberi pesan yang diterima dan dimengerti oleh penerima pesan. * Poor communication : apabila pesan yang diberitahukan tidak dimengerti oleh penerima * Perfect communication : apabila pesan sepenuhnya dimengerti oleh penerima Function of communication * Control behavior Case : seorang guru menegur anak yg mendominasi dalam kerja kelompok pesan guru tersebut akan mengontrol perilaku anak tsb dalam kerja kelompok di kemudian hari * Build motivation Case : boss memberikan sebuah guide dan pujian pada pekerjaan karyawan guide/pujian akan memotivasi karyawan untuk bekerja lebih baik * Express emotional feeling & social needs Case : Karyawan akan saling berinteraksi dalam workgroup dalam interaksi tersebut akan terlihat karyawan mana yang puas atau frustasi dengan pekerjaannya * Making decision Case : Setiap individu atau group yang telah menerima informasi akan mengevaluasi inforamsi tersebut untuk dijadikan sebuah keputusan/pilihan. Communication Proccess Message : physical product || Encoding message : convert message to symbol || Channel : medium to pass the message to receiver || Decoding message : translate the symbol into understable form || Noise : communication barriers || Feedback : the check how successful is transferring the message Channel Classification : * Formal Channel medium yang berada di lingkungan organisasi yg berhubungan dengan...
Words: 1971 - Pages: 8
...What Went Wrong At Boeing? My article, The Boeing Debacle: Seven Lessons That Every CEO Must Learn, elicited spirited conversation. Several commentators noted that, in addition to the general lessons, Boeing made specific errors in the way it handled outsourcing and offshoring. Let’s take a closer look at those specifics. Boeing enthusiastically embraced outsourcing, both locally and internationally, as a way of lowering costs and accelerating development. The approach was intended to“reduce the 787′s development time from six to four years and development cost from $10 to $6 billion.” The end result was the opposite. The project is billions of dollars over budget and three years behind schedule. “We spent a lot more money,” Jim Albaugh, Chief of Commercial Airplanes at Boeing, explained in January 2011, “in trying to recover than we ever would have spent if we’d tried to keep the key technologies closer to home.” The right goal: add value for customers Let’s start with what Boeing did right. After losing market share to Airbus (owned by EADS) in the late 1990s, Boeing could have decided to focus on reducing the costs (and the selling prices) of its existing aircraft. That would have led inexorably to corporate death. Instead Boeing decided— commendably—to innovate with a new aircraft that would generate revenues by creating value for customers. First, Boeing aimed to improve their travel experience for the ultimate customers, the passengers. As compared...
Words: 2228 - Pages: 9
...Title: Author: Institution: Professor: Date of submission: INTRODUCTION This paper will begin by a brief definition and analysis of each of the two sectors under consideration. The manager can be said to be going global in this case moving from a Fast Moving Consumer Goods (FMCGs) market whose scope is purely domestic to a more complex market dimension- The business to business market. (B2B). Fast moving consumer goods (FMCGs) are those products with a short shelf life as a result of the high frequency with which they are sold and also because some of them are easily perishable. One major characteristic of FMCGs is that they sell fast at a relatively low cost. Examples of these products include perishable foods such as meats, fruits, vegetables and baked foods; Fast selling goods such as soft drinks, alcohol, processed and prepackaged foods as well as toiletries etc. These goods are bought frequently due to their essential nature in the daily life of consumers. (Erdoğan and Taymaz ,2005). Of interest to a marketer is a clear understanding of the characteristics of this type of goods and the FMCGs market in general. FMCGs market involves a high volume of goods per day for example. This is due to the fast moving nature as well as the essential of the goods. Some of them are have to be bought by consumers on a daily basis. As a result, the companies dealing with these goods have an extensive distribution network in order to reach as many consumers as possible...
Words: 4516 - Pages: 19
...CHAPTER ONE 1.0 INTRODUCTION Information dissemination is an old as man’s ability to communicate meaningfully and intelligently among people to differentiate human beings from animals. There had been some existed channels of making meaningful transfer of information in form, facets and useful ideas through diverse kinds of tangible and intangible media. Since most of these early channels of communication were predominantly physical, they came with lots of problems and difficulties. Imagine in the olden days when teaching learning and communication were carried out through crude means. This research work would extensively examine the role of information and communication technology (ICT), up to the present age that can be called modern ICT age. 1.1 BACKGROUND OF THE STUDY The word is growing digital every second in time with the evolution of new ideas radically transforming every facet of human endeavors and lives generally. There is a great potential for significant improvement our lives as a result of the new technological advancement will depend entirely on the spread with which we adapt to it. Oxford advanced learners dictionary: Information is fact or details about something while technology is the scientific knowledge used in practical ways in industry. In the word of Hornby (1982), information is the giving of knowledge or news while technology is defined as the study mastering and utilization of manufacturing and industrial methods, systematic application of knowledge...
Words: 9555 - Pages: 39
...CHAPTER ONE 1.0 INTRODUCTION Information dissemination is an old as man’s ability to communicate meaningfully and intelligently among people to differentiate human beings from animals. There had been some existed channels of making meaningful transfer of information in form, facets and useful ideas through diverse kinds of tangible and intangible media. Since most of these early channels of communication were predominantly physical, they came with lots of problems and difficulties. Imagine in the olden days when teaching learning and communication were carried out through crude means. This research work would extensively examine the role of information and communication technology (ICT), up to the present age that can be called modern ICT age. 1.1 BACKGROUND OF THE STUDY The word is growing digital every second in time with the evolution of new ideas radically transforming every facet of human endeavors and lives generally. There is a great potential for significant improvement our lives as a result of the new technological advancement will depend entirely on the spread with which we adapt to it. Oxford advanced learners dictionary: Information is fact or details about something while technology is the scientific knowledge used in practical ways in industry. In the word of Hornby (1982), information is the giving of knowledge or news while technology is defined as the study mastering and utilization of manufacturing and industrial methods, systematic application of knowledge...
Words: 9555 - Pages: 39
...CHAPTER ONE 1.0 INTRODUCTION Information dissemination is an old as man’s ability to communicate meaningfully and intelligently among people to differentiate human beings from animals. There had been some existed channels of making meaningful transfer of information in form, facets and useful ideas through diverse kinds of tangible and intangible media. Since most of these early channels of communication were predominantly physical, they came with lots of problems and difficulties. Imagine in the olden days when teaching learning and communication were carried out through crude means. This research work would extensively examine the role of information and communication technology (ICT), up to the present age that can be called modern ICT age. 1.1 BACKGROUND OF THE STUDY The word is growing digital every second in time with the evolution of new ideas radically transforming every facet of human endeavors and lives generally. There is a great potential for significant improvement our lives as a result of the new technological advancement will depend entirely on the spread with which we adapt to it. Oxford advanced learners dictionary: Information is fact or details about something while technology is the scientific knowledge used in practical ways in industry. In the word of Hornby (1982), information is the giving of knowledge or news while technology is defined as the study mastering and utilization of manufacturing and industrial methods, systematic application of knowledge...
Words: 9555 - Pages: 39