...Design Framework for Mobile Learning Experience Huanglingzi Liu Nokia Research Center, Beijing Linda.2.liu@nokia.com Jyri Salomaa Nokia Research Center, Beijing Jyri.p.salomaa@nokia.com Ronghuai Huang Beijing Normal University huangrh@bnu.edu.cn Ding Ma Beijing Normal University mading70@126.com Abstract This paper proposes a conceptual design framework for mobile learning (mLearning) mainly based on the reflection and action research results of Nokia Mobiledu project, which was recently launched in China and is targeted especially for learning English. The framework involves five stages: mLearning activity design, requirement and constraint analysis, mLearning scenario design, mLearning technology environment design and mobile learner support services design, in which mLearning activity design plays a key role in a systematic design procedure for mLearning experience. 1. Background In China, there are more than 600 million mobile phone users and people are spending more time on the road or commuting. There is a big growth potential for mobile learning in China. Nokia recently set up China’s first interactive mobile learning service Mobiledu (www.mobiledu.cn), with the aim to enrich people’s learning experiences anytime anywhere in a most convenient way with their mobile phones. Reflecting on the design and development process of Mobiledu and other mobile learning projects, this paper describes an activity-oriented design framework for mobile learning experience, which focuses...
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...(ACS) Code of Ethics in the context of a computing professional’s obligation to manage quality, safety and reliability. Following an introductory lecture, case study scenarios were interactively discussed during class. Immediately afterwards, students were surveyed to assess their self-perceived and actual ability to apply the ACS Code to another similar scenario. Of the 68 students who gave their informed consent to participate in the study, 34% reported being fully comfortable with applying the ACS Code of Ethics, while 63% were somewhat comfortable. In justifying multiple-choice options for dealing with a new case study scenario, 37% provided a good justification for their choice, 48% provided a poor justification, and 15% provided no justification. A further qualitative analysis of the responses suggests the need for formal assessment of ethics in computing education, and highlights the importance of improving the perceived relevance of ethics to students and the need for in-depth treatment of ethical issues. Keywords: Ethics, Teaching and Learning, Engagement 1 Introduction Information and Communication Technology (ICT) professionals are faced with ethical challenges as society adopts new and increasingly complex tools and technologies. These ethical challenges have the potential to dramatically impact consumers of software products and services, the wider community, and colleagues in the workplace. Recognizing the importance...
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...basics of client interaction, including transactional processing, handling client inquiries and concerns, and leveraging trigger events as well as open-ended questions to identify advice opportunities. The learning is delivered in a blended online/in-classroom/in-branch environment with hands-on practice opportunities gained through virtual modules, role-playing with colleagues, and direct client interactions in branch. The course is comprised of seven learning modules/units delivered over a nine week period, with each module delivered over a 1-week period, providing a 2-week intensive hands-on practice opportunity near the end of the program. The flow of the course includes these main topics: 1. Discovery: Learning more about you and understanding your strengths 2. Orientation: The Tools and Resources you need to succeed and where to find them 3. Client Experience: An overview of what a perfect interaction looks like 4. Transaction Processing: Understanding the mechanics of day-to-day transactions 5. Product Knowledge: The nitty-gritty of the products we offer 6. Giving Advice: Discovering needs and providing client-centric advice 7. Client Experience: Juggling it all together Learning Objective To be able to indentify product features and pricing. Level of Blooms Taxonomy Knowledge/Remembering Teaching Technique Assign groups to create a comparison chart of 1) account products...
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... |Due |Points | |Learning Team |Review the assignment options described below. These options are found in the University of | |10 | |ERM Paper |Phoenix Material: ERM Paper located on the student website. | | | | | | | | | |Option 1: Write a paper of no more than 1,750 words in which you identify potential tort | | | | |risks that arose in the Business Regulation simulation. Identify a tort violation from the | | | | |simulation. Then use the 7-step process as defined in the Harb article to apply the risk | | | | |management process to mitigate the business risk associated with that violation. | | | | | | | | | |Option 2: Write a paper of no more than 1,750 words in which you identify potential tort | | | | ...
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... | iPad | B. | iPhone | C. | iPod | D. | iTunes | | 2. | _____ is best described as an integrative management field that combines analysis, formulation, and implementation in the quest for competitive advantage. A. | Supply chain management | B. | Integrated technology management | C. | Strategic management | D. | Inventory management | | 3. | _____ is best described as a set of goal-directed actions a firm takes to gain and sustain superior performance relative to competitors. A. | Behavior modification | B. | Strategy | C. | Credo | D. | Competency management | | 4. | Which of the following stages of the strategic management process involves an evaluation of a firm's external and internal environments? A. | Strategy analysis | B. | Strategy implementation | C. | Strategy formulation | D. | Strategy control | | 5. | In _____, a firm frames a guiding policy to address the competitive challenge. A. | strategy control | B. | strategy implementation | C. | strategy formulation | D. | strategy analysis | | 6. | Through _____, a firm puts its guiding policy into practice by employing a set of coherent actions. A. | strategy control | B. | strategy implementation | C. | strategy formulation | D. | strategy analysis | | 7. | A firm that achieves superior performance relative to other firms in the same industry or the industry average has a(n) _____. ...
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...2 2.1 The General Environment The General Environment 2.2 Scanning, Monitoring, and Forecasting Changes in the Environment 2.3 Scenario Planning 2.4 PEST Analysis 2.5 SWOT Analysis 2.6 The General and the Competitive Environments Key Work Strategic decision making under conditions of uncertainty Key Work Strategic inflection points and their impact on strategy Tools and Techniques Writing a PEST analysis Tools and Techniques Undertaking scenario planning ➜ Main Reference Schoemaker, P.J.H. (1995). Scenario planning: a tool for strategic thinking. Sloan Management Review, 36(2), 25. Learning Objectives After completing this chapter you should be able to: • Define what constitutes the general environment • Evaluate the role of scanning and monitoring in detecting environmental trends • Apply scenario planning to decision making in uncertain environments • Evaluate PEST as a framework for analysing the macro-environment • Explain the use of SWOT analysis • Evaluate the relationship between the general and the competitive environment 37 Introduction In the previous chapter we looked at what strategy is and introduced a number of different perspectives on strategy formulation. We addressed the importance of values in determining why an organization exists, and looked at how an organization’s values, its vision, and its mission guide individuals’ behaviour by signposting what is important to the organization. We explained the importance...
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...Reading and in the Learning Activity you have reviewed the legal forms of business entity. Depending on how your business is set up as a legal business entity affects the financial and long term success of your business. Describe three types of business entities, and describe at least three stakeholders for each one. What are the stakeholders’ interests in each of these business entities? Do any of these stakeholder interests conflict with each other? If so, how? Unit 2 This week you reviewed the employment process in your Learning Activity. Now you will get an opportunity to discuss some of the issues that affect small businesses in this arena. What do you think are the most serious weaknesses in the interviewing process as conducted at many small businesses? How could these be remedied? Are on-line testing and games to screen potential candidates fair in your estimation? Why or why not? Unit 3 This Discussion provides you with an opportunity to apply and discuss the employment process concepts presented in your Reading and Learning Activity. You practiced with the hiring process concepts in the Learning Activity this week. Learning how to apply this process should better prepare you for your current or future management position. Most managers must participate in or are responsible for the hiring process at some point in their jobs. If you run a small business you may have to do all the hiring yourself, at least initially. Read the scenario below and then...
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...Reading and in the Learning Activity you have reviewed the legal forms of business entity. Depending on how your business is set up as a legal business entity affects the financial and long term success of your business. Describe three types of business entities, and describe at least three stakeholders for each one. What are the stakeholders’ interests in each of these business entities? Do any of these stakeholder interests conflict with each other? If so, how? Unit 2 This week you reviewed the employment process in your Learning Activity. Now you will get an opportunity to discuss some of the issues that affect small businesses in this arena. What do you think are the most serious weaknesses in the interviewing process as conducted at many small businesses? How could these be remedied? Are on-line testing and games to screen potential candidates fair in your estimation? Why or why not? Unit 3 This Discussion provides you with an opportunity to apply and discuss the employment process concepts presented in your Reading and Learning Activity. You practiced with the hiring process concepts in the Learning Activity this week. Learning how to apply this process should better prepare you for your current or future management position. Most managers must participate in or are responsible for the hiring process at some point in their jobs. If you run a small business you may have to do all the hiring yourself, at least initially. Read the scenario below and then...
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...Running head: ANALYSIS OF VARK LEARNING STRATEGIES Analysis of VARK Learning Strategies “The acronym VARK stands for Visual, Aural, Read/write, and Kinesthetic sensory modalities that are used for learning information (Fleming & Mills, 1992)”. Each person learns in a unique yet definable way, and through the utilization of the VARK system, categories have been established to assist in understanding and promoting effective learning by the individual. The VARK system is based on a questionnaire where each person describes their response to a given situation, and the compilation of the answers then allows these results to place the individual within one of the four identified groups, with the addition of a fifth being an all-encompassing “multimodal learning preference (Fleming & Mills, 1992)”. The design of the program assists the learner to not only receive their identified learning style, but allows for the instruction of changes or habits that the individual may find helpful in developing their learning effectiveness. Visual learning includes the use of printed graphs, charts, and visual comparisons by using labels, arrows, and symbols that the individual can associate with items of interest. The visual learner equates symbols and figures, and this allows them to process and retain the information more effectively. This style of learning was identified with the lowest number upon completion of the personal questionnaire. Aural/Auditory learning involves...
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...opportunity. Options include larger classes, reduction in administrative staff, reduction in nonessential instructional and extra curricular activities, delayed and smaller increases in teachers salaries, and the substitution of lower- cost capital inputs, say TV, for higher-cost labor inputs. Providing information to education policy makers on the productivity implications of these options is a task for educational research. The key to productivity improvement in every other economic sector has been technological innovation. Effective application of modern technology in schools therefore a critical subject for research. CHAPTER 1 INTRODUCTION Few doubt that information technology (IT) has the potential to enhance teaching and learning, there is no agreement on how that technology should be used to boost academic productivity--or whether such an increase is in itself a valid goal if its enhancement means substituting technology for the more traditional, labor intensive rhythms of higher education. Not that innovation is lacking on the micro scale. Examples of new technology applications abound. Most institutions have made major investments in the new technologies, distributing computing capacity across...
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... Key concepts we will cover: • Analysing the General Environment – PEST analysis – Risk & Scenario Planning • Analysing the Competitive Environment – Porter’s 5 Forces model – Porter’s Strategic Group Analysis – Hypercompetition The General Environment • The external environment facing the organization consists of: • General environment • Competitive environment • The changes that occur in the general environment transcend organizations and industries • The competitive environment consists of the industry and markets in which an organization competes Some Interactions Between Businesses & Their Environment Customers Shareholders & Creditors National & Local Governments Media Suppliers Competitors Business Support Groups Wholesalers Public Opinion The Organisation Foreign Governments Social Activist Groups Local Communities Employees Adapted from K Davis & W C Frederick “Business and Society: Management, Public Policy, Ethics”, 5th Edition, McGraw-Hill, 1984 The General Environment • The figure shows the relationship between the organization and its external environment • Other things being equal, it is the competitive environment that has the greatest impact on the organization Figure 2.1 The General Environment • PEST analysis is useful for scanning the general environment • PEST is political, economic, social, and technological factors • PEST analysis can be used to identify weak signals that may point to a discontinuity shaping...
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...new perspective in support of the innovative product development process. Keywords: Innovation, requirements management, evolutionary computation, data mining. 1. Introduction The volume of information entering a corporate decision-making landscape is increasing. Not too long ago, corporate business models were based on information asymmetry, neglecting the customer needs. Customers did not have the full information about the products available to them. With the creation of internet, the information revolution was bound to happen. Nowadays, a customer can literally search any product available in the global market. This search is usually based on variety of requirements ranging from functional to emotional. Companies can not neglect analysis of customer needs. Therefore, the ability to successfully translating customer requirements in the product development process is of paramount importance, if not the most important one. What is the best business model in today’s competitive market? This is the question that constantly haunts business leaders who are at the front-end of competition as well as the research communities who are continuously developing the successful business model. Innovation, to be more precise, the ability to innovate, is on the top of the list (Christensen 1997, Schumpeter 1934). The ultimate goal of innovation is to satisfy customers. It can be done by envisioning the customer requirements, offering new value, or creating a new demand. This characteristic...
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...organisations operate. To enable students to identify and recommend business decisions considering the changing components of the global business environment. • LEARNING OUTCOMES By the end of this module students should be able to: • • • outline and discuss the characteristics of an organisation’s environment; identify and discuss how organisations interact with the global business environment; interpret and produce supply and demand (price) predictions based on global business environment scenarios; distinguish how different organisations compete domestically and internationally; understand and identify cultural differences between countries and the importance of the different aspects of culture in doing business in a global context. • • CONTENT • Determining the difference between needs and wants and their significance to economics and business. Three economic systems, planned, free and mixed economies and the implications of each system on business/ organisations and society. Market classifications and characteristics: consider competitive (perfect/ non perfect) and non competitive (Monopoly and oligopoly) systems and their impact on business decision making. Macro business environment applying political, economic, social and technological analysis (PEST). Equilibrium demand and supply analysis using diagrams and the relevance to business decision...
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...* Recruitment * Career planning * Succession planning * Retention 2. Work system: work planning system ensures that the attracted and retained human resources are utilized in the best possible way to obtain organizational objectives. Following are the sub-systems of the work planning system. * Role analysis * Role efficacy * Performance plan * Performance feedback and guidance * Performance appraisal * Promotion * Job rotation * Reward 3. Development system: the environment situation and the business scenario is fast changing. The human resources within the organization have to raise upto the occasions and change accordingly if the organization wants to be in business. The development system ensures the the retained (career system) and utilized (work system) human resources are also continuosly developed so that they are in a position to meet the emerging needs of the hour. Following are some of the developmental sub-systems of HRD that make sure that human resources in the organizations are continuously developed. * Induction * Training * Job enrichment * Self learning mechanisms * Potential appraisal * Succession development * Counseling * Mentor system 4. Self renewal system: it is not enough to develop...
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...archive of this journal is available at www.emeraldinsight.com/0025-1747.htm Crises, scenarios and the strategic management process David Pollard and Sabine Hotho Dundee Business School, University of Abertay, Dundee, UK Abstract Purpose – The aim of this exploratory paper is to consider the strategic importance of crisis management and integration of crisis planning with the organisation’s strategy processes, in particular the utilisation of scenario planning as a crisis planning activity. Design/methodology/approach – A review of the crisis management literature was undertaken and key issues identified, subsequently strategic aspects of crisis management were developed in the context of scenario planning. Findings – The paper contains a discussion of major factors related to a strategic approach to crisis management and a more proactive approach to building relationships with the media. Particular attention should be given to the roles and responses of the media and agencies acting on behalf of the company, as both should been treated in the same way as other relatively powerful stakeholders. The authors suggest that firms can obtain significant advantages through proactive preparation for major relevant contingencies, and its incorporation into the strategic management process. Originality/value – This paper brings together the debate on the strategic position of crisis management with scenario planning processes to provide a mechanism for designing, evaluating and managing crisis...
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