...are three different levels of management. You have the top-level managers, which you would find the Chief Executive Officer (CEO) and the Chief Operational Officer (COO) under. Then, you have middle-level managers, which titles include the General managers, Plant managers, and Regional and Division managers. Finally, you have first-level managers, which some titles are Store and Office managers. These ranking usually are presented through a pyramid, with the top-level managers at the top, and the first-level managers are the bottom. The top-level managers are the ones who creates plans to achieve goals in the different stores. The do not directly deal with day-to-day activities. They do however, make decisions that will affect the entire firm or company. This level of managers includes the fewest in the categories. The top managers usually have a Masters degree, but a degree is not required to take the job. The middle-level managers sometime seek to someday have a position in the top-level. They strive to carry out the goals set in place by the top managers, and they can give feedback to the top managers as to what is and is not working. These managers who can either direct and whole business chain in one area, or just a small group. The salary and responsibility varies in this category based on how much work they have. There are more middle managers than top managers to oversee the last and biggest category, the first-level managers. The first level managers are what most...
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...Unit 2 Assignment Management, simply put management is dealing with or controlling things or people. A manager is someone that is in control of these things or people. Every person is going to have different skills and styles of management. Contemporary approaches to management are widely used guidelines for managers. There are four contemporary approaches to management; Sociotechnical systems theory, Quantitative management, Organizational behavior, and Systems theory. Sociotechnical systems theory is an approach to management that suggests organizations are effective when their employees have the right tools, training, and knowledge. Employees being the social system and their knowledge being the technical system. This theory ascertains the idea that by ensuring the employees have these factors they will be able to make or produce product valued by consumers. Developed in the late 1950’s researchers believed workers should be given the freedom to fix mistakes early on that would result in waste, rather than later in the process. This approach promoted teamwork and work groups as an important factor for creating an efficient product system. Quantitative Management, adopted in the late 1940’s-1950’s is an approach that focuses on the use of science and math formulas as a management tool. By making a mathematical model of a problem managers can get a better view at the situation and have some aid in the decision making process. However typically managers do not focus solely...
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...has three levels of management which is top level, middle level and first-line level managers. Top managers are the person who responsible for decision making and establishing plans and goals that affect the entire organization. For middle managers, they are always the intermediate between first-line managers and top managers who translate the goals set by top managers into specific details that the lower managers can get things done. First-line managers are focus on controlling and directing to the non-managerial subordinates. They are usually...
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...Levels of management Managers are organizational members who are responsible for the work performance of other organizational members. Managers have formal authority to use organizational resources and to make decisions. In organizations, there are typically three levels of management: top-level, middle-level, and first-level. These three main levels of managers form a hierarchy, in which they are ranked in order of importance. In most organizations, the number of managers at each level is such that the hierarchy resembles a pyramid, with many more first-level managers, fewer middle managers, and the fewest managers at the top level. Top-Level Managers Top-level managers, or top managers, are also called senior management or executives. These individuals are at the top one or two levels in an organization, and hold titles such as: Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operational Officer (COO), Chief Information Officer (CIO), and Chairperson of the Board, President, Vice president, and corporate head. Middle-Level Managers Middle-level managers, or middle managers, are those in the levels below top managers. Middle managers' job titles include: General Manager, Plant manager, Regional manager, and Divisional manager. Middle-level managers are responsible for carrying out the goals set by top management. They do so by setting goals for their departments and other business units. Middle managers can motivate and assist first-line...
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...SERVICE LEVEL AGREEMENT(SLA) AND SERVICE MANAGEMENT 1.1 DEFINITION A service is a ready-to-use deliverable that is of value to the customer. Services allow customers to do business without worrying about underlying technology or IT infrastructure. Service management is a business strategy that aims to upgrade the services that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing. In order for a service to continous meet customers needs it must be managed this is because technology is always changing so as business environment due to this fact customers need will always vary time to time. The service level agreement can be defined as the contract between the service provider and customer that specifies number of measurable terms describing the quality, perfomance, Availability of the service, priorities,obligation of invloved parties,type of the service provided and mode of provision, The schedule for notification in advance of network changes that may affect users. Most common companies uses Service Level Agreement are in :- Telecommunication companies IT service providers Internet Service Providers (ISP) outsourcing. Most recently,Information System departments in organization has adopted the idea of writing a service level agreement so that services for their customers (users in other departments within the organization) can be measured and justified. The service level agreement...
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...ASSIGNMENT COVER SHEET Name: Nadine Williams Hadfield Address: 28 Parkland, Stella, Blaydon on Tyne, Tyne and Wear Post code / Zip: Ne21 4LJ Telephone No: 07875217096 Email Address: nadinehadfield@me.com Date: 7/7/13 Course Name: Level 7 Diploma in Strategic leadership and management Tutor Name: Maxine Shaverin Assignment Name: Professional Development for strategic managers DRAFT Introduction It is now commonly accepted that a firm and holistic commitment to the continued professional development of employees and managers alike is highly beneficial, not only for the continued success of a business or organization but for the well being and personal development of individuals. Megginson and Whitaker (2007:3) reflect on the personal opportunities afforded through CPD: ‘ It challenges us to make time for personal reflection and review. It reminds us that we have responsibility for developing ourselves…’ Remaining competitive in this ever changing global market is becoming increasingly difficult, putting pressure on managers to deliver consistently high standards of product/service delivery. Guskey (2001) asks that we recognise that professional development is a purposeful and intentional process, which is designed to evoke positive change within organisations. In order to maintain an effective and efficient workforce and to ensure that managers’ skills reflect this commitment to professional development then it is imperative that we, as managers, set...
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...{Assignment Template} Name: Date: ILM Level 5 Certificate in Leadership and Management Assignment 8607-504: Leading Innovation and Change {Note: You can delete everything between these brackets {…} they are there for a guide to completion of the assignment.} {Minimum Word Count – 2,500 words. Note: The word count provided is intended as a guide to what is required to achieve a good pass. Individuals have different writing styles, and there is no penalty if the word count is exceeded. There is no penalty if the word count is not met – as long as the assessment criteria is adequately covered.} {Pass Mark is a minimum of 50% for each section} {To maximise your marks, please ensure you use ‘references’ whenever appropriate to show the source of any theory or models you have used. Please use Harvard Referencing which looks like the words in brackets in the following sentence - The OSCAR Model (Gilbert and Whittleworth, 2009) is a good model to help solve everyday workplace problems. You should also list all your references at the end of the assignment} {NOTE: This assignment should be submitted as a single Word document using this Assignment Template.} 1. Understand the need for innovation and change management within an organisation | 1.1. Explain the importance of innovation for own organisation. {8 Marks} | 1.2. Explain the importance of managing change within own organisation. {8 Marks} ...
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...Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a USB drive • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 11 pages and is made up of 3 Sections. Name: Section 1: A lean environment [LO1] This section will help you to evidence Learning Outcome 1: Understand the concept of a lean environment. Learning objective Place in Assessment 1.1 Explain the principles of lean organisation techniques Question 1 Page 1, 2 1.2 Explain the benefits of a lean environment Question 2 Page 2 1. What are the principles of lean organisation techniques? Name and describe the 5 main principles below. [1.1] Principle 1: Specify what creates value for customers Find out what the customer wants and what counts a s value for money it then becomes easier to see the non-value activities which then can be removed. Principle 2: Identify the steps along the process chain From start to finish identify how value will be delivered to the customer, and then remove all unnecessary processes. Principle 3: Make processes...
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...Managers in all organisations at all different hierarchical levels of management perform all management functions which are planning,organizing,;leading,coordinating,and controlling( Stoner e t all,2007;35).Therefore, it is of paramount importance for managers ,to posses certain skills which are needed for their functions to be successful but not necessarily in the same proportions.Moreso,the basic managerial skills includes technical ,conceptual and human skill. Definition of key terms Managerial skills The ability to make business decisions and lead subordinates within a company(business dictionary). So, managerial skill is best understood as the ability to perform managerial tasks effectively with readiness and agility (IMM Journal, 2012). Skills requires knowledge and ability to apply that knowledge competently and efficiently has to be acquired by practice. Therefore, levels of management in an organisation can be presented in the form of the pyramid in variation with the level of importance Diagram by Gaurav Akran,management 2011,online lower-level managers are also called operational managers or supervisors such as: Office manager,shift supervisor.They are responsible for the daily management of line workers—the employees who actually produce the product or offer the service. Lower level managers exist in every work unit in the organization. Although they typically do not set strategic goals for the organization,usually have a very strong influence...
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...Assignment Brief BTEC Level 7 Extended Diploma in Strategic Management and Leadership |Learner Name: |Learner Registration Number: | |Unit Number: Unit 12 – Strategic Planning |Unit Number/Code: H/602/2330 | |Credit Value: 15 credits |Guided Learning Hours: 45 | |Assessor/Tutor: Altaf Khoso |Internal Verifier: | |Assignment QA Approval Date: 13th September 2011 |Date Issued to Learner: | | | |Draft Submission Date: 16/08/2013 | |Final Submission Date: 16/08/2013 | | ...
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...1 - Introduction The influence of top management team (TMT) on organizational behavior and outcomes is one of the most widely studied relationships in strategic management. Since Hambrick and Mason’s (1984) seminal article on organization’s “upper echelons”, organizations and strategy researchers have tried to establish a relationship between top management team demographic characteristics and firm outcomes. However, empirical results have been inconsistent. Certo, Lester, Dalton and Dalton (2006), after conducting a meta-analysis of several studies, found modest support for a direct relationship between TMT demographic indicators and firm performance, but indicated moderating influences. Hambrick (1994) provided the main argument against TMT research based on demographic characteristics. According to him, this line of inquiry pays “too little attention to the actual mechanisms that serve to convert group characteristics into organization outcomes” (p. 185). Recent research on strategic leadership, trying to overcome these mixed findings, has begun to change focus away form TMT characteristics and concentrate on the processes underlying TMT decision making (functioning) such as comprehensiveness, consensus, social integration, conflict and decision speed (Certo et al., 2006). Lubatkin et al. (2006) and Carmeli and Schaubroeck (2006) present good examples that, when processes were measured directly, they were a stronger predictor of organization outcomes and performance...
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...HUMAN RESOURCES MANAGEMENT AT TERTIARY EDUCATION LEVEL IN NIGERIA: IMPLICATION FOR BUSINESS EDUCATION ABSTRACT The paper observes that Nigeria higher education Institution have fallen short on expectations, their product (Tertiary Education level) lack the skills required by the labour market and this trend results in mass graduate unemployment since they would have assisted them to be self reliant. The study investigated the relevance of higher level business education, human recourses management and how it’s being handled at tertiary Education level in Nigeria. The ever increasing pace of technological charges in the fields of business and economy generally has rendered the teaching of business skills and the training of skilled manpower ever more challenging. The problem posed by this development is the search for graduates and competent business educators with the knowledge and skills needed by employers of labour in business offices, industry and public sector. The task of producing skilled human resource management at tertiary level, productivity and efficiency in society lies with skilled trainers and the quality of training institution. The implication of business education of a virile higher level skilled worked force for the economy is critically analyzed and recommendations are made to relevant public especially the university and its tutors. INTRODUCTION The rapid development of any nation depends largely on the caliber of its youths, most sector of...
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...SWARTHMORE COLLEGE LONDON ATHE Level 6 Diploma in Management STRATEGIC MARKETING SHS Task | Table of Contents | Page No | Introduction | 03 | Task 01 | 1.1: Assess the role of Strategic Marketing in an organization | 04 | | 1.2: Analyse the relationship between corporate strategy and marketing strategy | 04 | | 1.3: Analyse how marketing strategy is developed | 05 | Task 02 | 2.1: Evaluate approaches to internal environmental analysis | 06 | | 2.2: Evaluate approaches to external environmental analysis | 06 | | 2.3: Explain how internal and external analysis are integrated | 06 | Task 03 | 3.1: Analyse decisions and choices to be made at a corporate level | 09 | | 3.2: Assess how these decisions influence marketing at business unit and functional level | 09 | | 3.3: Analyse approaches to competitive positioning of organizations | 10 | Task 04 | 4.1: Identify a range of strategies that can contribute to competitive advantage | 11 | | 4.2: Analyse marketing communication strategies | 11 | | 4.3: Analyse marketing strategies, their application and implementation for an | 11 | Conclusion | 12 | References | 13 | Introduction: A marketing strategy is something that every single business, how big or small it is, no matter- needs to have in place. Some business owners are hesitant to set up an actual marketing strategy because they simply don’t know how to do it. All this kind of approach means simply trying something...
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...A Service Level Agreement for Provision of Specified IT Services Between Finman Account Management, LLC, Datanal, Inc., and Minertek, Inc. 1. Period of Service The service level agreement (SLA) is for a period of three years, commencing on July 1, 2011, and concluding on June 30, 2014, with provision for renewal and extension upon agreement of all parties and contingent upon satisfactory fulfillment of specified services, as determined by semiannual review. 2. Parties to the Agreement Finman Account Management, LLC, employs more than 9,000 professional staff in 70 offices located in 20 countries and realizes gross income of nearly $4 billion annually. Finman provides a range of business management services and takes particular pride in staying abreast of information technologies, trends, and applications—particularly those that help control costs, eliminate overlap, and enhance efficiency and productivity. With more than 50 years experience in business management, Finman has gained a broad and deep understanding of their own and their customers’ resources, needs, and growth potential, particularly in the present rapidly evolving and expanding IT environment. After meticulous review, Finman has determined that with the assistance of the above-named firms, Finman will be positioned to significantly improve and expand its services to its existing customers and compete more effectively nationally and internationally. Datanal, Inc., was established by five IT entrepreneur...
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...Vijayawada 520012 Andhra Pradesh. Andhra Pradesh. Mohammad Sadiq Khan (Student) Modern Degree College Krishna University Vijayawada. Email id: khans877@gmail.com Contact no: 9291374786 Address: 3-141, Indiranagar-1, Yenmalkuduru, Penamaluru mandal, Vijayawada 520007 Andhra Pradesh. ABSTRACT: For many years, the topic of interrelation between the management and ethics has been a topic of intense scrutiny. It is understood that management is looked to for setting the standards for work culture and shaping ethics and performance in the workplace. When situations go wrong, management looks towards common culture to resolve workplace issues. Management has to ensure that this culture is consistent with the organizational goals and commitments. But in more cases than not, ethical breaches are consistent in the top levels given how the primary objective of a company’s management is the company’s growth. This study aims to observe and comment upon the ethical culture prevailing in the top level of management and how issues are dealt in that context. INTRODUCTION: For many years, the...
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