BCHHS utilizes a communications service, called Nixle, to allow us to send important emergency information directly to employee cell phones. This policy outlines the use of Nixle to communicate with BCHHS employees in the event of an emergency or threat to safety.
Nixle alerts will be sent in the form of an email, text message, and over the web. The service is secure, reliable, and easy to use. Information entered into Nixle is confidential and will not be sold to a third party. Nixle has been notified that the BCHHS employee phone list is confidential information and must not be shared with any outside vendors.
Nixle alerts will be used to:
• Alert field based staff of violent or deadly events occurring out in the community that may pose a risk to …show more content…
Members of this email group will consist of:
• HHS Human Resources Representative
• HHS Communication Team Members
• Senior Leadership Team
• HHS Administrative Team
• HHS Business Officer
Due to the immediate need of emergency communications, the BCHHS Administrative team will be the primary party responsible for sending initial, emergency Nixle alerts to staff. Upon notification of an emergency situation, the BCHHS Administrative team will contact the closest member of the Senior Leadership Team to assess next steps. During business hours, others in this email group will send an email acknowledging receipt of the notification to hhsalert@buncombecounty.org and await further instruction.
Emergency Nixle alerts must be approved the following staff:
• At least 2 members of SLT
• One member of SLT and the BCHHS Business Officer
• County Manager or Assistant County Manager (or designee)
Templated messages are provided below to expedite notification but messages must still be approved by the individuals above prior to sending. For liability reasons, all approved messages must be verified by an email response showing